Expert Hearing Care- Las Cruces

4351 E Lohman Ave Ste 103 Las Cruces, NM 88011
(575) 680-3921


Photo of Kelly Churchill, AuD, CCC-A from Expert Hearing Care- Las Cruces

Kelly Churchill,


Dr. Kelly Churchill is the founder and owner of Advanced Hearing Care and has practiced audiology and hearing instrument dispensing in southern New Mexico since 1993.  She has over 35 years of clinical experience, including lecturing, clinical supervision of students and research. Dr. (Frost) Churchill earned her undergraduate degree from the University of Wisconsin-Madison, her master’s degree from the University of Iowa and her doctorate in audiology from the Arizona School for Health Sciences. Her passion in helping connect her patients to their families and friends through better hearing.


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Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 59 verified patient reviews for Expert Hearing Care- Las Cruces! Their average review score is 4.86 () from 59 reviews.

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“Dr Churchill was awesome. I am in town for grandson’s wedding and couldn’t hear. She got me right in the same day, cleaned out wax clogging them and dehumidified them. Also was very patient and explained that in Indiana I need a dehumidifier for them. In and out in less than 30 minutes!”

Sharron L. of Greenwood, IN   
06/17/2022    Review submitted online

“The practitioner we saw was very rude and moody with our two year old just because he wasn’t doing as she wanted in the hearing test. We told her he’s been in and out of the hospital since birth and has a hard time trusting anybody in the medical field. She didn’t care and said we need to have him evaluated by a therapist for behavioral issues. Funny thing is, he has therapist since birth since he was a preemi to track his development. He’s been on track with them all. She was scolding our son for not sitting still after a he just woke up from a nap in my wife’s arms. Mind, he’s been sick on and off since birth. She didn’t let him play with her bubble machine that she was trying to give him at first to keep him occupied and not to cry after he calmed down and wanted it and quote said, “ no sir you’re a very bad boy and don’t deserve to play with the bubbles anymore!” It took all my strength not to scream at the top of my lungs in defense but hey I’m not disrespectful nor would want to stoop to her level. All in all I hope someone with integrity reads this and doesn’t just dismiss this because we deserve an apology from HER personally and the clinic. I do not recommend taking your children because they’ve shown me that they don’t have patience for them. Overall disgusted. ”

James S. of Las Cruces, NM   
05/17/2022    Review submitted online

Official Response from Expert Hearing Care- Las Cruces:
“Hello. This is Dr. Kelly Churchill, owner of Expert Hearing Care, and I am so sorry to hear that your experience at our practice failed to provide you with the professional care and service we are known for. I want to hear more about your appointment to help us improve our services and resolve this issue. Please call our office 575-521-9795 during open hours, and I will be happy to continue the conversation. We will be informing the individual that performed the testing about this experience. This is my highest priority. ”
Received 05/23/2022

“I went to another hearing center and was not pleased with them at all. I then heard about Expert Hearing. I made an appointment and I will never go to any one else. I love going there the staff is very friendly,professional and knowledgeable. Dr. Lambert has me hearing perfectly after my test and having hearing aids, she is friendly and knowledgeable, she makes you feel very comfortable when you see her. I am so glad to see her back in the office after she had her handsome son! I just hope she stays at Expert Hearing until I no longer need her!!!”

Floyd B. of Las Cruces, NM   
05/05/2022    Review submitted online

“Everyone in this office is so professional and knowledgeable! I have previously been to another audiologist and walked out of the office. This office was wonderful from the first visit. I purchased hearing aids and it was the best purchase. Janine has been very nice and patient in explaining how they work and following up to make sure I didnt have any questions or problems. Highly recomment”

DAVID L. of High Rolls Mountain Park, NM   
03/21/2022    Review submitted online

“How nice to become a patient of Dr. Wise at Expert Hearing Care in Las Cruces. He's a part of a team of audiologists who are professional, efficient, friendly, so helpful & patient......a real pleasure to have my new hearing aids and I'm so glad I started and finished with this great company. 5+stars.....if I could!!”

Janet M. of Las Cruces, NM   
09/03/2020    Review submitted online

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Clinic details

Care that's State-of-the-Art. Dedication from the heart.

Expert Hearing Care provides high-quality professional hearing health care to the communities and patients that we serve. All our providers are board-certified Doctors of Audiology, with a combined experience of over 45 years.  We offer our patients a 75-day no risk evaluation period with their hearing instruments. Additionally, all hearing instrument purchases come with Complete Hearing Healthcare that provides the patient with on-going check-ups, cleanings and hearing tests for life, plus free batteries for the first three years. 

Hearing care services

We provide an array of hearing services that include:

  • comprehensive diagnostic hearing evaluations for all ages
  • access to ENT physician for medical intervention
  • hearing aid selection, fitting and follow-up services
  • tinnitus evaluation and treatment
  • earwax removal services
  • noise protection devices



(575) 680-3921

Hours of operation

Monday8:30 am - 5 pm
by appointment
Tuesday8:30 am - 5 pm
by appointment
Wednesday8:30 am - 5 pm
by appointment
Thursday8:30 am - 5 pm
by appointment
Friday8:30 am - 4 pm
by appointment

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • Discover
  • Cash
  • Check
  • Debit
  • Financial aid
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.
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