How can you tell if you have hearing loss? Only a qualified hearing health professional can tell you for sure, but here are five signs you may not be hearing your best.
Over-the-counter hearing aids will soon be available to the general public. But how do you know if they're right for you? Here's what we know about OTC hearing devices.
Untreated hearing loss can negatively impact our relationships with family and friends and particularly with those closest to us, such as our romantic partners.
A message from Expert Hearing Care- Las Cruces about COVID-19:
"We are still open to serve you and we're taking every precaution to disinfect all spaces and equipment between patients. To best protect you and our doctors and staff, we are requiring patients have scheduled appointments. Please call ahead to make an appointment, including curb side service if desired."
Staff
Kelly Churchill, AuD, CCC-A
Audiologist
Dr. Kelly Churchill is the founder and owner of Advanced Hearing Care and has practiced audiology and hearing instrument dispensing in southern New Mexico since 1993. She has over 35 years of clinical experience, including lecturing, clinical supervision of students and research. Dr. (Frost) Churchill earned her undergraduate degree from the University of Wisconsin-Madison, her master’s degree from the University of Iowa and her doctorate in audiology from the Arizona School for Health Sciences. Her passion in helping connect her patients to their families and friends through better hearing.
Allie (Williams) Lambert, AuD, CCC-A
Audiologist
Dr. Allie Williams graduated with Honors from Mississippi University for Women in 2013 with a bachelor's degree in Speech Language Pathology and a minor in Psychology. She then obtained her Doctorate of Audiology degree from the University of Southern Mississippi in 2017. During her clinical rotations, Allie worked in a variety of settings including the Montgomery VA Medical Center in Jackson, MS, Coastal ENT Associates in Gulfport, MS, and Arkansas Otolaryngology Center in Little Rock. In her spare time, Dr. Williams sings and enjoys her pets. She is passionate about health and hearing and helping others live richer lives through better hearing.
Jeff Wise, AuD, CCC-A
Audiologist
Dr. Jeffrey Wise earned his BA magna cum laude at Indiana University and his doctorate from the nation’s currently #1 ranked audiology program at Vanderbilt University School of Medicine. Prior to graduate school, he joined Teach for America and taught high-school English in East Arkansas. An interest in language, communication, and music eventually led him to a career in audiology. During his time at Vanderbilt, he worked on several NIH-funded research projects and has presented nationally and internationally on topics related to human auditory physiology. He maintains a particular interest in tinnitus and holds a specialty certificate in tinnitus management from the American Board of Audiology. He is also proficient in Spanish. In his free time, he enjoys hiking and playing the banjo. Dr. Wise is passionate about improving communication and quality of life through better hearing.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.
Read 55 verified patient reviews for Expert Hearing Care- Las Cruces! Their average review score is 4.95 () from 55 reviews.
“How nice to become a patient of Dr. Wise at Expert Hearing Care in Las Cruces. He's a part of a team of audiologists who are professional, efficient, friendly, so helpful & patient......a real pleasure to have my new hearing aids and I'm so glad I started and finished with this great company. 5+stars.....if I could!!”
Janet M. of Las Cruces, NM 09/03/2020 Review submitted online
5 out of
51.
“My experiences with Allie and her staff have always been great. Not only does she have an abundance of knowledge, she goes out of her way to always meet my needs and then some! Coming to Expert Hearing Care - Las Cruces has been one of the best things I have done! ”
Lisa W. of Las Cruces, NM 01/07/2020 Review received via mail
5 out of
51.
“Dr. Allie Lambert is knowledgeable, caring, and listens to the patient. She put me at ease immediately. The entire staff wants success for everyone. I am delighted with every aspect of having my hearing aids from Expert Hearing Care.”
Victoria H. of Las Cruces, NM 11/26/2019 Review submitted online
5 out of
51.
“You wont find a more knowledgeable and caring staff in the border region. They will give you the best solution for your hearing problem. Dr. Churchill has a studied hearing issues and solutions at the best colleges in the country. Using the most advanced technologies, she quickly develops a great solution for you.
Personally I can now hear birds singing. I can hear my wife in a restaurant. I can watch TV without closed captioning. I feel very comfortable talking with people in retail settings – something I used to dread.
A truly exceptional practice and a wonderful experience.
Thank you for all you have done for me and my family.
”
Earl W. of Las Cruces, NM 11/10/2019 Review submitted online
5 out of
51.
“Have been with Expert Hearing Care for one year. Very professional Audiologists. Very concerned that you get the best hearing possible, and they care about your hearing problem. The Best in Las Cruces.”
William R. of Las Cruces, NM 11/06/2019 Review submitted online
5 out of
51.
“I've been coming to Expert Hearing Care for years. I'm always treated with dignity and respect. They really care about their patients. I highly recommend them.”
Tom S. of Las Cruces, NM 11/03/2019 Review submitted online
5 out of
51.
“The audiologists and staff at Expert Hearing Care are always professional, knowledgeable and efficient, yet personable and friendly. I feel they really care about their patients. Besides this, the waiting room is comfortable and pleasant with a coffee machine waiting for you to choose a relaxing "k" cup of coffee. Las Cruces is fortunate to have Expert Hearing Care.”
Jeannie C. of Las Cruces, NM 10/31/2019 Review submitted online
5 out of
51.
“What was one of the very best thing to happen in Las Cruces? Expert Hearing Care came to town! I look forward to my annual check-up and half-year hearing aids cleaning because everyone who works there treats you like a good friend. More importantly, the expertise of the entire staff is beyond compare. Thank you, Kelly Frost Churchill!”
Doris K. of Las Cruces, NM 10/31/2019 Review submitted online
5 out of
51.
“Both audiologists are friendly and genuinely interested in helping you hear better. The support staff are also friendly and helpful. I am quite pleased with my hearing aid.”
Bonita D. of Las Cruces, NM 10/25/2019 Review submitted online
4 out of
51.
“Fantastic experience every visit. Dr. Kelly Churchill is amazing. She is so knowledgeable and will spend as much time with you as you like. You never feel rushed or unimportant. She makes you feel very special. ”
John F. of Mesilla, NM 09/06/2019 Review received via mail
5 out of
51.
“Very caring and attentive. Dr. Williams was very thorough and patient. ”
Patricia B. of Las Cruces, NM 09/04/2019 Review received via mail
5 out of
51.
“Didn't want to get hearing aids, but I am very happy that I did. Appointments are always on time, staff is great. Have and will continue to recommend AHC to friends. ”
Thomas A H. of Las Cruces, NM 09/04/2019 Review received via mail
5 out of
51.
“My visit was a great experience. Allie Williams was professional and friendly. Gave me a great education and the testing was a breeze. Do not go anywhere else!”
Linda F. of Las Cruces, NM 07/11/2019 Review submitted online
5 out of
51.
“I like her compassion and outstanding ability to know how to fix my hearing loss. When I tried on the hearing aids, I was overcome with joy. I had actually forgotten how wind blowing through the trees sounded and I can actually hear my husbands voice clearly again without him having to yell at me so I could hear him. She is amazing. I also recommend her to people who have problems hearing. ”
Irene B. of Deming, NM 01/23/2019 Review received via mail
5 out of
51.
“I like the color of the ear plugs. ”
McKenna L. of Las Cruces, NM 12/07/2018 Review received via mail
5 out of
51.
“The doctor and staff are always very obliging with me and with my equipment and the upkeep of the same. They're very cordial and knowledgeable and treat me with the utmost courtesy. ”
Beverly W. of Las Cruces, NM 11/27/2018 Review received via mail
5 out of
51.
“I liked the thoroughness. ”
Tawny O. of Deming, NM 11/15/2018 Review received via mail
5 out of
51.
“Doctor was easy to talk to and provided necessary information. ”
Lola R E. of Las Cruces, NM 02/28/2018 Review received via mail
4 out of
51.
“All of the advice and recommendations you gave me are great. ”
Murray A K. of Las Cruces, NM 12/29/2017 Review received via mail
5 out of
51.
“Totally satisfied for over 10 years. Exemplary service and caring attention. Dr. Churchill and her trained colleagues take the extra steps to ensure patient satisfaction and understanding of one's hearing needs. ”
William H. of Las Cruces, NM 12/20/2017 Review received via mail
5 out of
51.
“I liked the encouragement I received from Kelly and her staff. ”
Brenda W. of Las Cruces, NM 12/13/2017 Review received via mail
5 out of
51.
“Always a pleasure to see my Doctors! I feel appreciated and feel they are really concerned that I have a great visit every time. ”
James A. of Las Cruces, NM 12/13/2017 Review received via mail
5 out of
51.
“Dr. Allie has been so supportive in my transition to using a hearing device. Thank you for working with me and for your patience. I appreciate it. ”
Jeryl M. of El Paso, TX 10/05/2017 Review received via mail
5 out of
51.
“I liked the prompt attention and the honesty. ”
Barbara H. of Las Cruces, NM 09/05/2017 Review received via mail
5 out of
51.
“Sandy was so helpful and friendly to me. She made me want to come back every chance I get. She showed me a mold of the hearing and that I had never seen. She also gave me information on it. Thanks Sandy. ”
Jim F. of Ruidoso Downs, NM 07/06/2017 Review received via mail
5 out of
51.
“I think she's professional at what she does. I think she's probably one of the best in this country or out here in this region.”
Larry B. of Metuchen, NJ 12/03/2015 Review verified by phone
5 out of
51.
“Dr. Moneypenny went over everything, went over all the options that he had, showed him how it worked. She had a sampler one where he could put it in and see how it sounded and she was just very thorough with going over everything with him. ”
Rhonda M. of Ruidoso, NM 09/24/2015 Review verified by phone
5 out of
51.
“I liked their personal approach with my child.”
Melissa S. of Las Cruces, NM 09/15/2015 Review verified by phone
5 out of
51.
“I like best the service they do, hearing aids that I wear, the people who take care of us. ”
Karen P. of La Luz, NM 03/20/2015 Review received via mail
5 out of
51.
“She explained everything really good because it was not an easy thing to face that my hearing is no good, but she made me feel comfortable. It's kind of hard to accept that your hearing is not what it used to be. They were just really good, very professional. She moved trough each phase with out any issue. She explains everything, so you know exactly how everything will work. She doesn't just tell you "everything is going to be just wonderful" when you first get your hearing aids, because that's what people think. She let me know it is going to be an adjustment.”
Chris F. of Alamogordo, NM 02/27/2015 Review verified by phone
5 out of
51.
“Professional atmosphere! Kind :-)”
Susie T. of Las Cruces, NM 02/24/2015 Review received via mail
5 out of
51.
“I liked the friendliness of all the staff, from the receptionist to the doctors to the doctors in training. All very professional. I also like the cleanliness of the office.”
John S. of Alto, NM 01/23/2015 Review received via mail
5 out of
51.
“I liked everything about them!”
Sharon B. of Tularosa, NM 10/31/2014 Review received via mail
5 out of
51.
“Everyone who works there are so nice. They answer all your questions and are so informative. You are in very good hands there.”
Barbara C. of Alamogordo, NM 10/23/2014 Review received via mail
5 out of
51.
“The whole staff is very caring, compassionate and very knowledgeable.”
Tommy C. of Tularosa, NM 10/23/2014 Review received via mail
5 out of
51.
“Good customer service. Staff is friendly and professional.”
Lorrayne L. of Alamogordo, NM 10/23/2014 Review received via mail
4 out of
51.
“What I like best is how helpful everyone at Advanced Hearing Care is.”
Patricia M. of Alamogordo, NM 10/23/2014 Review received via mail
5 out of
51.
“Great and friendly service. Always courteous and eager to help. They explain everything clearly and answer all my questions.”
Karl S. of Cloudcroft, NM 07/09/2014 Review received via mail
5 out of
51.
“- Excellent customer service
- Caring staff!
- Quality care
”
Judy G. of Alamogordo, NM 05/20/2014 Review received via mail
5 out of
51.
“She was caring and thorough and we worked on things. She explained everything thoroughly. She explained the differences of things and what I didn't understand, she explained. She was very, very good! ”
Patricia C. of Capitan, NM 05/20/2014 Review verified by phone
5 out of
51.
“I like the service. This is my second set of hearing aides and I have never bought a battery. They clean my hearing aides every 6 months and check my hearing yearly - no charge for any of this.”
Lola T. of Alamogordo, NM 05/13/2014 Review received via mail
5 out of
51.
“I like everything about Advanced Hearing Care - you are all great. I have already recommended you to others.”
Marilyn K. of Alamogordo, NM 05/13/2014 Review received via mail
5 out of
51.
“I like their prompt service correcting any problems that occur, the friendliness and hospitality of the staff and their overall helpful, considerate attitude.”
Don T. of Alamogordo, NM 05/12/2014 Review received via mail
5 out of
51.
“Dr. Allison is the best. I wouldn't trust my ears to anyone else. She goes above and beyond to make sure I'm happy.”
Gloria L. of Alamogordo, NM 04/29/2014 Review received via mail
5 out of
51.
“I like the caring people who work at Advanced Hearing. They really care about your hearing.”
Nora F. of Timberon, NM 04/23/2014 Review received via mail
5 out of
51.
“I have a superb pair of hearing aides purchased from Advanced Hearing Care. The service is excellent. I would not be able to go out in public without them.”
Ione M. of La Luz, NM 04/14/2014 Review received via mail
5 out of
51.
“Everyone working at Advanced Hearing Care are professional in all respects & a truly happy group - you can't ask for better & I highly recommend them. They have many different types of hearing aids available to fit anyone's needs. They also have up to date equipment to test your hearing. I'm very pleased with the hearing aids that I received. You can't go wrong by using their services.”
Virginia A. of La Luz, NM 03/25/2014 Review received via mail
5 out of
51.
“They explained everything very well. ”
Ronda P. of Artesia, NM 01/15/2014 Review verified by phone
5 out of
51.
“The people at Advanced Hearing are wonderful and they really care if you can hear better after their services. They seem like family!”
Nell H. of Alto, NM 08/21/2013 Review received via mail
5 out of
51.
“The professionalism and friendly staff at Advanced Hearing are outstanding. ”
Butch H. of Alamogordo, NM 07/06/2012 Review received via mail
5 out of
51.
“I like the care that they give. Everyone is so nice and caring. they treat you with respect. They are wonderful, caring people. I would recommend them to anyone. Thank you Advanced Hearing. ”
Doris R. of Alamogordo, NM 06/28/2012 Review submitted online
5 out of
51.
“The thing I like best is the friendliness of the entire staff. They treat me like a person and not just a patient. I also like the fact that their walk in hours are convenient and they don't resent my walking in. Plus, I like the free cleaning, free batteries and all the other little things the staff does to make me feel welcome. ”
James H. of Alamogordo, NM 06/28/2012 Review submitted online
5 out of
51.
“I like Sandy and all the other great staff and doctors. Break a battery door 1,000 miles from home, no problem. A telephone call and Sandy had it in the mail immediately (general delivery). She went out of her way to help me! Thanks!”
Claudia W. of Ruidoso, NM 04/23/2012 Review received via mail
5 out of
51.
“They offer the very best follow-up service on the market, courteous and prompt, always. Initially they work with you to choose the best aid, without any pressure to buy. Free check ups and adjustments for the life of the product, as well as free batteries. Pleasant employees and surroundings. All in all an A+ for this company!”
Jean G. of Alamogordo, NM 03/07/2012 Review received via mail
5 out of
51.
“All the staff are so helpful, friendly and always willing to see me when I want an appointment, free batteries or services. They're excellent!”
Sandra W. of Alamogordo, NM 03/07/2012 Review received via mail
Care that's State-of-the-Art. Dedication from the heart.
Expert Hearing Care provides high-quality professional hearing health care to the communities and patients that we serve. All our providers are board-certified Doctors of Audiology, with a combined experience of over 45 years. We offer our patients a 75-day no risk evaluation period with their hearing instruments. Additionally, all hearing instrument purchases come with Complete Hearing Healthcare that provides the patient with on-going check-ups, cleanings and hearing tests for life, plus free batteries for the first three years.
Hearing care services
We provide an array of hearing services that include:
comprehensive diagnostic hearing evaluations for all ages
access to ENT physician for medical intervention
hearing aid selection, fitting and follow-up services
