Mercy Clinic - Audiology

1229 E Seminole St Ste 530 Springfield, MO 65804
(417) 708-5518


Photo of Trudy Baker, AuD, CCC-A from Mercy Clinic - Audiology

Trudy Baker,


Dr. Baker is a native of Springfield and has been with Mercy Clinic Audiology since 1987. She has 30 years of experience in diagnostic and hearing aid dispensing for pediatrics and adults. She specializes in Bone Anchored Hearing Appliances. She obtained her Doctorate from Salus University in Pennsylvania and Master’s degree from Memphis State. In addition to the main office in Springfield, Dr. Baker has an Outreach Clinic in Branson.


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Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 20 verified patient reviews for Mercy Clinic - Audiology! Their average review score is 4.4 () from 20 reviews.

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“I thoroughly enjoyed my visit with Dr. Box and his Assistant. Both treated me very well! I well recommend this service provider to everyone I know.”

Ruth S. of Springfield, MO   
02/20/2020    Review submitted online

“Mamie Jaycox was very unprofessional, mistaking the fact that I bought an insurance policy from with being on Medicaid, and then loudly announcing the falsehood to about 4 or 5 patients waiting for their hearing tests. It was embarrassing to me, but she couldn't bring herself to apologize. ”

Dale M. of Springfield, MO   
02/05/2020    Review submitted online

“The office staff is friendly. Dr. Norval was patient as I asked myriad questions, explaining as she went along. She took extra time to show me the results of my tests. I will recommend this particular doctor at this Mercy Clinic. ”

Wanda B. of Powersite, MO   
03/10/2016    Review received via mail

“She was very courteous.”

Harvey K. of Ozark, MO   
10/06/2015    Review verified by phone

“I made the appointment over three months ago for my mother. We supposed to have her hearing tested and have her hearing aids adjusted. My mother already had hearing aids from somewhere else. It was really a terrible experience all the way around. First of all, whenever I made the appointment I told the girl I just needed someone to check her hearing aids and make sure that they didn't need to be adjusted. So I specifically said that she had Starkey hearing aids when I made the appointment. So we get to the appointment yesterday after it being postponed once, which is not a problem, except the fact that after 3 months we had the appointment and they told us that they don't service Starkey hearing aids. So it was a frustrating experience.”

Mary R. of Branson, MO   
09/22/2015    Review verified by phone

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Clinic details

Hear what you've been missing

At Mercy Clinic Audiology, our focus is to provide total hearing health which is possible with a team approach including Ear, Nose, and Throat physicians. Together we provide medical/surgical options as well as hearing instruments to maximize your hearing ability. We offer a wide range of hearing instruments of state of the art technology including cochlear implants and bone anchored hearing appliances. We are also concerned about protecting your hearing therefore we offer disposable or custom ear plugs for those who experience occupational or recreational noise exposure. Our team also includes technicians and staff who can clean and perform minor repairs to your hearing aids.

Call us today to schedule an appointment at a location nearest you.

Surgery Center Building
1229 East Seminole   Suite 530
Springfield, MO  65804

120 Hospital Drive Suite 250
Lebanon, MO 65536

915 State Highway 248 Suite A
Branson, MO 65616

Hearing care services

Mercy Clinic – Audiology offers total hearing health including:

  • comprehensive hearing tests for all ages
  • collaboration with ENT doctors
  • hearing aid sales offering all the major brands
  • hearing aid evaluation, dispensing, fitting and programming
  • hearing aid services, cleaning and minor repairs
  • cochlear implants
  • infant hearing screenings
  • custom products
  • specialized testing for hearing, balance and tinnitus


(417) 708-5518

Hours of operation

Monday8 am - 5 pm
by appointment
Tuesday8 am - 5 pm
by appointment
Wednesday8 am - 5 pm
by appointment
Thursday8 am - 5 pm
by appointment
Friday8 am - 5 pm
by appointment

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.
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