Midwest Ear Institute Inc - Saint Luke's Hospital

4320 Wornall Rd Ste 420 Kansas City, MO 64111
(816) 791-7677


Photo of Heidi  Frazier, MS, CCC-A from Midwest Ear Institute Inc - Saint Luke's Hospital

Heidi Frazier,


Dr. Heidi Frazier earned her Master's degree in audiology from Vanderbilt University and her Bachelor’s degree in Communication Disorders from Truman State University. Her clinical specialties include tinnitus assessment and management, electrophysiology and vestibular evaluations. She holds a certificate of clinical competence in audiology from the American Speech Language Hearing Association and a fellow of the American Academy of Audiology.


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Read 25 verified patient reviews for Midwest Ear Institute Inc - Saint Luke's Hospital! Their average review score is 4.6 () from 25 reviews.

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“I heard about MWEI from Dr. Joseph Urseck and I first got introduced to Kristen and had a hearing test I was told I needed cochlear implants from losing my hearing from bacteria meningitis in 2017 and its been 3 yrs since I had my implants. I'm very happy with MWEI. I give awesome credit to everybody there. You're all awesome in my book. ”

Brenda B. of Independence, MO   
01/05/2020    Review submitted online

“My son received his first Cochlear Implant at 18 months old and his second around 28 months old. He is 12 years old now and we have been going to MEI this entire time for check-ups, tune-ups, etc. We researched closer options since this is a 3 hour drive for us, but everyone here is amazing and made our choice very simple. The commute is worth it for the quality of service and the love and care that each employee here provides. I typically don't leave reviews, but I read the one about an individual having a poor experience and wouldn't refer anyone here so I was inclined to leave my review which is just the opposite. I wouldn't refer anyone to go any place but the Midwest Ear Institute if you have a child with hearing loss. We have experienced over a decade of excellent service and care and even though it is 6 hours in the car to and from MEI for a one hour appointment, I wouldn't take my son anywhere else!”

Trey K. of Neosho, MO   
07/24/2019    Review submitted online

“I set up an appointment three months in advance for my little one to see a pediatric audiologist at the Midwest Ear Institute following an instate move. On the day of the appointment, about three or four hours before, I got a call from the office staff informing me that they did not have all my child's medical information and they were asking me what I wanted to do as she could not be seen without all her information. The audiologist then called as well with the same information. She was unapologetic and uncouth in her interactions with me telling me that I should blame her if am looking for someone to blame. I tried to explain to her that this was not about blaming anyone, she and her staff failed to do their due diligence in communicating with me well ahead of time so that I could assist in requesting for all my child's information and now my child was not going to be able to keep up her appointment as scheduled. I tried to explain that calling clients on the day of the appointment was too late. Needless to say, the audiologist did not seem to care. She was argumentative. She also impressed upon me as someone who works "last minute" and the lack of taking any responsibility and unprofessionalism made it clear that this is not someone I could work with or would want working with my child. Would not refer anyone here.”

Caroline C. of Overland Park, KS   
03/21/2018    Review submitted online

“They were friendly, efficient, knowledgeable. ”

Melinda A. of Olathe, KS   
12/09/2015    Review verified by phone

“It seemed like they were knowledgeable.”

Karon H. of Kansas City, MO   
10/08/2015    Review verified by phone

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Clinic details

The Midwest Ear Institute, part of St. Luke's Health System, is dedicated to enhancing the quality of life by restoring hearing. We accomplish this by having an experienced team of highly trained hearing specialists who emphasize patient education so that you will understand your diagnosis and planned treatment.
The Midwest Ear Institute offers a broad range of medical, surgical, and rehabilitative services and is dedicated to serving you and your family in a compassionate and cost-effective manner.

Hearing care services

 The Midwest Ear Institute provides a full range of comprehensive diagnostic testing.

  • hearing testing and evaluations
  • infant hearing screenings
  • cochlear implants
  • balance testing and evaluations
  • tinnitus testing and evaluations
  • hearing protection
  • custom ear products
  • hearing aid sales, fittings and dispensing
  • assistive listening devices

We also offer an education center and support groups for cochlear implant and tinnitus patients.


(816) 791-7677

Hours of operation

Monday7:30 am - 6 pm
by appointment
Tuesday7:30 am - 6 pm
by appointment
Wednesday7:30 am - 6 pm
by appointment
Thursday7:30 am - 6 pm
by appointment
Friday7:30 am - 6 pm
by appointment

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • Discover
  • Cash
  • Check
  • Debit
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.
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