McDonald Audiology and Hearing - Four Mile Road

961 4 Mile Rd NW Grand Rapids, MI 49544
(616) 773-2396


Photo of Shawn Castillo, AuD, CCC-A from McDonald Audiology and Hearing - Four Mile Road

Shawn Castillo,


Dr. Shawn Castillo is a licensed audiologist since 2002 and joined our team of professionals in 2013. She earned a bachelor’s degree from Michigan State University, a master’s degree in audiology from the University of Connecticut and a doctorate in audiology from George S. Osborne College of Audiology at Salus University.  Dr. Castillo is licensed by the State of Michigan and holds a certificate of clinical competence in audiology from the American Speech Language Hearing Association. 


Clinic location map


Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 4 verified patient reviews for McDonald Audiology and Hearing - Four Mile Road! Their average review score is 5 () from 4 reviews.

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“McDonald Audiology's customer service is top-notch. This may be the friendliest and most responsive staff in the Grand Rapids area. Any time I have any issues, no matter how small, someone gets right on it and stays with it until the issue is solved. And Dr. Keenan is the best. She helps you determine what you need and there is no hard sell. I highly recommend McDonald Audiology!”

Jeffery C. of Grand Rapids, MI   
09/16/2022    Review submitted online

“I was having a problem with the charging of one of my hearing aids. McDonald Audiology and Hearing fixed me right up!”

Sarah M. of Grand Rapids, MI   
09/30/2021    Review submitted online

“The service and care I have received at McDonald has been excellent.”

Sarah M. of Grand Rapids, MI   
03/13/2021    Review submitted online

“Had a problem with my hearing aid, brought it in and was fixed immediately. Very friendly and efficient. ”

Ernie H. of Cedar Springs, MI   
09/24/2019    Review submitted online

Clinic details

McDonald Audiology and Hearing Health Care understands that hearing loss and its treatment can be intimidating. That is why we focus on providing a caring and comfortable environment. It is our goal to offer each patient one on one care and expert hearing care. Our talented staff will evaluate your hearing and offer solutions that fit your budget and lifestyle. 

Our three locations are listed below:

961 Four Mile Rd NW
Grand Rapids, MI 49544

4444 Kalamazoo, SE
Kentwood, MI 49508

403 S Nelson St
Greenville, MI 48838

Hearing care services

Our services include the following:

  • hearing screenings
  • comprehensive hearing testing and evaluations
  • hearing aids
  • hearing aid fittings to ensure proper amplification
  • hearing aid accessories
  • hearing aid service including cleaning, checks, maintenance and repairs
  • hearing aid batteries
  • assistive listening devices
  • tinnitus


(616) 773-2396

Hours of operation

Monday9 am - 5 pm
Tuesday9 am - 5 pm
Wednesday9 am - 5 pm
Thursday9 am - 5 pm
Friday9 am - 5 pm

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • Cash
  • Check
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.
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