Staff
Pamela Keenan,
AuD, CCC-A
Audiologist
Dr. Pamela Keenan is a licensed audiologist and owner of McDonald Audiology & Hearing. Before owning the clinic, she worked in the clinic for 14 years. Dr. Keenan earned a bachelor’s degree from Central Michigan University, a master’s degree in audiology from Michigan State University and a doctorate in audiology from George S. Osborne College of Audiology at Salus University. She is licensed by the State of Michigan and holds a certificate of clinical competence in audiology from the American Speech Language Hearing Association.
Shawn Castillo,
AuD, CCC-A
Audiologist
Dr. Shawn Castillo is a licensed audiologist since 2002 and joined our team of professionals in 2013. She earned a bachelor’s degree from Michigan State University, a master’s degree in audiology from the University of Connecticut and a doctorate in audiology from George S. Osborne College of Audiology at Salus University. Dr. Castillo is licensed by the State of Michigan and holds a certificate of clinical competence in audiology from the American Speech Language Hearing Association.
Fred Kacos Jr.,
BC-HIS
Board Certified in Hearing Instrument Sciences
Fred Kacos is a Board Certified Hearing Instrument Specialist and joined our team of professionals in 1989. He began his career in helping people achieve their hearing goals in 1984. He is knowledgeable in the latest technology in hearing aids to help his patients choose the best hearing solution for their individual needs.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 4 verified patient reviews for McDonald Audiology and Hearing - Four Mile Road! Their average review score is 5 () from 4 reviews.
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“McDonald Audiology's customer service is top-notch. This may be the friendliest and most responsive staff in the Grand Rapids area. Any time I have any issues, no matter how small, someone gets right on it and stays with it until the issue is solved. And Dr. Keenan is the best. She helps you determine what you need and there is no hard sell. I highly recommend McDonald Audiology!”
“I was having a problem with the charging of one of my hearing aids. McDonald Audiology and Hearing fixed me right up!”
“The service and care I have received at McDonald has been excellent.”
“Had a problem with my hearing aid, brought it in and was fixed immediately. Very friendly and efficient. ”
Clinic details
McDonald Audiology and Hearing Health Care understands that hearing loss and its treatment can be intimidating. That is why we focus on providing a caring and comfortable environment. It is our goal to offer each patient one on one care and expert hearing care. Our talented staff will evaluate your hearing and offer solutions that fit your budget and lifestyle.
Our three locations are listed below:
961 Four Mile Rd NW
Grand Rapids, MI 49544
4444 Kalamazoo, SE
Kentwood, MI 49508
403 S Nelson St
Greenville, MI 48838
Hearing care services
Our services include the following:
- hearing screenings
- comprehensive hearing testing and evaluations
- hearing aids
- hearing aid fittings to ensure proper amplification
- hearing aid accessories
- hearing aid service including cleaning, checks, maintenance and repairs
- hearing aid batteries
- assistive listening devices
- tinnitus
Hours of operation
| Sunday | Closed |
| Monday | 9 am - 5 pm |
| Tuesday | 9 am - 5 pm |
| Wednesday | 9 am - 5 pm |
| Thursday | 9 am - 5 pm |
| Friday | 9 am - 5 pm |
| Saturday | Closed |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- Cash
- Check
- Financing available for those who qualify
- Insurance accepted, please call for details
