Grosse Pointe Audiology
Clinic staff


Ginette Lezotte
Ginette Lezotte, Au.D., CCC-A, received her Bachelor of Science and Doctor of Audiology degree from Central Michigan University. She is certified by the American Speech Language Hearing Association and holds a State of Michigan Audiologist License. Dr. Lezotte is also a fellow member of the American Academy of Audiology, Academy of Dispensing Audiologists and the Michigan Academy of Audiology. Dr. Lezotte is an adjunct professor at Wayne State University where she currently teaches Hearing Aids I and Hearing Aids II to the doctoral students. She has previously taught undergraduate college course in hearing aids and Audiology at Wayne State University. She has also lectured at local and national conferences on hearing impairment and hearing aids. Prior to opening Grosse Pointe Audiology, Dr. Lezotte worked at Henry Ford Health System. She was the coordinator of the Cochlear Implant Program and Hearing Aid Program at both the main hospital and at a satellite office.

Stefanie Behnke
Licensed doctor of audiology Stefanie Behnke has been with Grosse Pointe Audiology since 2015. She earned her Bachelor of Science and Doctorate of Audiology from Central Michigan University. She sees patients Monday through Thursday.
Her previous experience includes serving in a variety of different settings including the Aleda E. Lutz VA Medical Center in Saginaw and at a non-profit organization in San Francisco.
Clinic reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 45 verified patient reviews for Grosse Pointe Audiology! Their average review score is 4.82 () from 45 reviews.
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“I am beyond thrilled with Dr. Behnke and Dr. Lezotte! We walked in hoping that they could just do earmolds for my 4 year old son and they've been able to provide so much more! Dr. Behnke worked so well with my son that her and Dr. Lezotte were able to get a comprehensive hearing evaluation that DMC could not get from my son! I highly recommend GP Audiology! They go above and beyond. ”
12/17/2019 Review received via mail
“I recently took my 93 year old mother to Grosse Pointe Audiology for new hearing aides. She was resistant to getting new hearing aides because she said hearing aides never work. We had the good fortune of working with Dr. Ginette Lezotte who tested my mother's hearing, explained the results to her and I, and then provided information on different types of options for new hearing aides. We choose based on her recommendations and my mother could not be more pleased. My mother's ability to hear has improved greatly: she now can participate in conversations at home and even in noisy surroundings. They are easy to use and maintain. I have high expectations of health care professionals as I am a nurse. Dr. Lezotte was professional, patient with our questions and kind. It was obvious that customer satisfaction is very important to them. There trial policy and return policy ensure customer satisfaction. I highly recommend Grosse Pointe Audiology.”
12/13/2019 Review submitted online
“Gross Pointe Audiology handled my problem of a malfunctioning aid and charger with alacrity and great patience. I highly recommend them. ”
11/11/2019 Review received via mail
“Staff was prompt, kind, professional and communication was excellent!”
10/11/2019 Review received via mail
“The entire office - from front desk to the doctors - make each visit special. You are treated with respect and made to feel at home during your visit. I have referred several people to Dr. Lazotte and each of them are beyond impressed! ”
07/30/2019 Review received via mail
“Dr. Behnke is a real pro. She has excellent command of all the problems related to hearing loss. Beyond that, she displays a service attitude. She goes the extra mile to fit you in or to make calls or appointments, she understands the related insurance. A+”
07/09/2019 Review received via mail
“So much information and yet Dr. Lezotte took time to answer all my questions. She made me feel comfortable as I asked what I didn't understand. Her patience and calm as she repeated the answers to all my concerns was great. ”
05/09/2019 Review received via mail
“Staff were very professional. They explained everything very clearly and showed how to take care of the aids. Reception staff were very friendly and helpful. ”
04/30/2019 Review received via mail
“My mother had to relocate from Iowa after a major stroke. Local audiologists were unable to help her with her Phonak hearing aids. Phonak recommended Grosse Pointe Audiologists and it was well worth the drive. My mother was well served by the staff's kind and very professional service. Thank you Dr. Sutherland!”
04/23/2019 Review submitted online
“The doctors at GP Audiology are wonderful. Being fit with a state-of-the-art hearing aid has changed my life. I hear so well! ”
03/19/2019 Review received via mail
“Wonderful experience, professional and thorough evaluation. Excellent service. I would recommend G.P. Audiology to anyone. Life changing experience. Thank you! ”
12/06/2018 Review received via mail
“Called at 1pm because hearing aid was not working. Received courteous response and appointment within 1 hour. Staff and doctor was very knowledgeable and accommodating! Thank you!”
11/08/2018 Review received via mail
“Never had a bad thing to say, (ever) on every visit! Everyone is so nice and knowledgeable! Will never go anywhere else!! Thank you to the entire staff!!! ”
09/12/2018 Review received via mail
“I was recommended by a close friend to go to GP Audiology. The entire staff is friendly, professional and knowledgeable. I highly recommend this office. ”
08/22/2018 Review received via mail
“Office staff, friendly and efficient. Dr. Lezotte is the Best, always works with the patient and makes you feel like her only patient of the day, explains everything. ”
07/26/2018 Review received via mail
“Excellent staff and professional place!! Super kind and accommodating!! A+++”
06/25/2018 Review received via mail
“Brought my $5000 aids in for control problem. Paid $270 to get fixed. Still not working. They want another $270 to fix. ”
04/30/2018 Review submitted online
Received 05/01/2018Official Response from Grosse Pointe Audiology:“I am sorry that you were upset about the needed repair on your hearing instrument. Your hearing aids were purchased in 2014. They came with a 3 year warranty for repair. We offered you an extended repair warranty plan that you chose not to take. In order to repair the hearing aid, it needs to be sent to the manufacturer. Your manufacturer is the one who charges for the repair, not Grosse Pointe Audiology. The charge you paid previously was for your left hearing aid. The problem you reported yesterday was for your right hearing aid. In order to fix the right hearing aid, the manufacturer does charge you since the aid is out of warranty. ”
“Offering a very professional, caring and accommodating atmosphere. They are really focused on each patient's need as their primary concern. Dr. Behnke does an outstanding job with her expertise, patience and desire to do everything necessary to improve hearing loss. I would highly recommend G.P. Audiology. ”
04/04/2018 Review received via mail
“First time I had a good exam. Aids were the best investment I have ever made, I wouldn't ever go without them. ”
02/28/2018 Review received via mail
“I liked how friendly and helpful the office staff was during my visit. ”
01/15/2018 Review received via mail
“Everyone is so friendly and helpful, from the receptionist to the audiologist. My husband and I go to Stephanie Behnke because she is knowledgeable, thorough and kind. She answers all our questions and gives us great service. When we need emergency care for lost hearing aids or inability to hear. Stephanie always tries to squeeze in a rapid appointment as possible. We do not live close to the office so the appointments are scheduled for our needs. It's refreshing to find kind service. ”
01/15/2018 Review received via mail
“Each time I have gone to Dr LeZotte I have had any and all my concerns addressed and feel relieved to know that my hearing is still good (for my age) and am not yet ready for hearing aids. Whew...what a relief! Every time I receive the wonderful newsletter I am enlightened about many things and entertained at the same time!”
10/07/2017 Review submitted online
“All around great experience. Also has provided extra help with excessive ear wax. Never feel rushed and always takes time to answer all questions.”
07/26/2017 Review submitted online
“Dr. Alan Sutherland and the Staff at Grosse Pointe Audiology have done an excellent job of explaining my hearing loss and provided me the information to select the proper hearing aids. They answered all my questions and treated me with great care. Having previously worked for over 30 years in the Customer Service field - I applaud Dr. Sutherland and the Staff at Grosse Pointe Audiology - they are very compassionate and caring! I am very happy to be a patient of Grosse Pointe Audiology. ”
02/16/2016 Review submitted online
“The staff at this clinic are always courteous and helpful. If you need to be seen you usually can get an appointment within a week and often within 24 hours. The clinical setting is relaxing and the care is always prompt and professional. Everyone from the receptionist to the audiologist makes you feel welcome and special. I give Grosse Pointe Audiology my highest recommendation.”
02/14/2016 Review submitted online
“They were understanding and took time with me.”
01/15/2016 Review verified by phone
“My wife and I both wear hearing aids and we met Dr. Lezotte when she was working at Henry Ford Hospital Audiology Dept. When she moved to Grosse Pointe, we were elated as she was five minutes from our home. She serviced both of us for several years with up-to-date information on hearing aids and maintaining the hearings aids we have, never "pushing" us to buy new hearing Then we moved 45 minutes away from Grosse Pointe and contemplated looking for a new audiologist. However, due to the excellent service she provides, we continue to make the journey across town to see her. We could not be more pleased with the consideration, attention and dedication we receive from Dr. Lezotte and her staff. We rate Grosse Pointe Audiology a "10"! ”
12/10/2015 Review submitted online
“Stefanie Gainor, BS, took good care of my hearing needs. I think she is just as good as Dr Summerville was. Thank you.”
12/01/2015 Review submitted online
“If there was a rating above 5, Dr. Lezotte and her team would be the first in the country to receive to receive this distinction. I am deaf in my right ear and have significant and complicated hearing loss in my left ear. Dr. Lezotte is so knowledgeable and extremely patient in helping me achieve the best hearing possible. She is extraordinarily up to date on the very latest findings. and represents very fine product options. Her staff are all very kind and efficient. The personal service and extreme follow through is unparalleled. I strongly suggest that you visit Grosse Pointe Audiology! ”
11/03/2015 Review submitted online
“They knew what they were talking about and they applied it to their job. They did what they needed to do.”
09/24/2015 Review verified by phone
“Very patient and kind and considerate. She spoke well to my mother. She made sure she understood what she was saying.”
08/28/2015 Review verified by phone
“Excellent rating is well earned, from the greeting at the reception area by Michelle, to the professionalism of Dr. Lezotte, Grosse Pointe Audiology brings a clear meaning to timely and thorough service (with a smile). I have the utmost confidence, trust, and knowledge that my hearing needs will be met. Clear explanation of the situation and a resolution to the issue(s) are the cornerstone of this office and its staff. Thank you.”
07/21/2015 Review submitted online
“Very professional, knowledgable, worked well to meet customer's needs”
06/20/2015 Review verified by phone
“My sister and I have been patients of Dr Somerville for 6 years. She and her staff are very thoughtful and patient with us. Excellent doctors”
04/17/2015 Review submitted online
“My wife is a well-known professional singer and when her hearing began to deteriorate, she went to see Dr. Sommerville at Grosse Pointe Audiology, as recommended by an internationally-known musician friend. Because singers and musicians have very particular problems with hearing issues, there was much more involved than just getting aids for everyday use. Dr. Sommerville was patient, friendly, and thorough with her research, and spent a good deal of time trying different strategies to achieve what my wife needed in the professional arena and for everyday use. We would both highly recommend Dr. Sommerville and Grosse Pointe Audiology for hearing aids.”
04/05/2015 Review submitted online
“I liked it just fine, they were very nice, but they didn't include the cost of test in the $3000 - I thought that was ridiculous. It was nice too that they offered coffee or water. ”
03/03/2015 Review verified by phone
Received 03/19/2018Official Response from Grosse Pointe Audiology:“Irene-We are sorry that you weren't informed about the cost of the hearing test. Since we participate with Medicare we are not allowed to provide hearing tests at no charge. We are mandated by Medicare to bill the same amount to every patient. Most insurances will cover the cost of the hearing test. Please contact us if you think your insurance wasn't billed and we would be happy to look into the situation. We look forward to seeing you again soon. Dr. Lezotte ”
“I liked her confidence! ”
12/05/2014 Review verified by phone
“Talk about exceeding my expectations!! Dr. Lezotte and her staff are amazing! The office is very warm and welcoming, and meticulously clean. As a fellow health care provider I know and recognize truly competent and caring professionals and this office is EXCEPTIONAL! Within a few minutes I felt like I was their only patient that day. All my questions were answered that first visit and I was fitted for miniature and discreet (almost totally invisible) hearing devices that day. I now can once again understand and enjoy conversation with my friends when we are out socially. Thank you for this truly wonderful gift Dr. Lezotte!!”
11/19/2014 Review submitted online
“She was very professional, kind and she showed that she really cared. ”
10/08/2014 Review verified by phone
“Dr. Sommerville fitted me for hearing aids in 2008, my first pair. It was as if I'd been transported. Several of my friends could not believe how happy I was and that I wore them all the time. Seems most people they knew who had hearing aids never wore them. Dr. Sommerville has given excellent service for the past six years, helping me get used to the aids. It's strange to hear when you've been losing your hearing gradually. I came back several times over the first few months; I gradually lost my hearing, and Dr. Sommerville brought it back gradually. She kept tuning me up, fine tuning along the way. I recommend her unconditionally. Especially for everyone getting hearing aids for the first time. And really especially if you have aids and never wear them.”
09/23/2014 Review submitted online
“I have been going to this office and Dr. Ginny Lezotte for over 5yrs. I have retired and moved 160 miles away but continue to make the drive to G.P. audiology and will continue to do so because of the caring service that's provided by Dr. Ginny. She's patient and takes time to test you and your hearing aids and isn't satisfied until you are. I would say satisfied customers is their mission statement. Now lets talk about Michele at the front desk. She never leaves anything to chance. If she says she will do something it is written down and not forgotten and followed up on. She is as diligent in her task as Dr. Ginny. I have never had better service from any business, anywhere, any time. Dr. Ginny bends over backwards to give the best service possible and the staff especially Michele go the extra mile as well. They helped with obtaining financial assistance and never pushed anything that wasn't necessary. I recommend them to friends and relatives. I recommend them to my friends and relatives and to you also. If you need audiological aid this is where you should be going.”
09/09/2014 Review submitted online
“Dr. Lozette goes above and beyond and provides excellent care. I would recommend everyone is give her a try! Trust me you won't be disappointed. ”
08/18/2014 Review submitted online
“The doctors and staff at GPA are kind and well educated. My daughters doctor is Dr. Somerville and she does such a wonderful job at transferring her knowledge to my daughter and me (mom). I have taken my daughter to other audiology offices throughout the years but I'm most comfortable with GPA. I drive 30 miles to get their office and if I had to I would drive 30 more! I highly recommend them.”
08/17/2014 Review submitted online
“We had an excellent experience. She was fantastic. There was also another lady that was there, I guess it was her residency. Both of them were extremely professional.”
08/07/2014 Review verified by phone
“I am 93 years old and have perforated ear drums that make proper care for my hearing quite challenging. I was despairing of the inability of my prior audiologist to remedy the difficulties. When my ear doctor recommended Grosse Pointe Audiology I was skeptical, but my experience could not have been better. Dr. Sommerville is the consummate professional who brings to her practice not only learning and experience, but also compassion and a friendly, caring manner that is instantly reassuring. She coordinates very well with my ear doctor. I could not be happier with her service. I give my highest recommendation to Grosse Pointe Audiology.”
07/18/2014 Review submitted online
Clinic details
About this hearing center
At the audiology offices of Grosse Pointe Audiology, we understand how important your sense of hearing is to you and your family. We are ready to help to find the right hearing aids for your needs. We offer our hearing aid services with pride. We treat you like a person, not a number.
Grosse Pointe Audiology offers a wide variety of hearing aid products at the best prices. Give Grosse Pointe Audiology an opportunity to show you the quality of our hearing aids and the quality of our hearing aid services. Our private practice provides high-quality repair service for all of our aids, and we even provide repair services for aids we didn't sell! We carry hearing aid batteries and a wide variety of hearing aid accessories which makes us the one stop for all your hearing aid needs.
Hearing care services
Comprehensive Hearing Tests, Counseling and Education, Custom Ear Products, Digital Hearing Aids, Hearing Aid Evaluations, Hearing Aid Repair Lab, Otacoustic Emissions testing, Noise and Sleep Plugs, Swim Plugs and Musician's Ear Plugs, Custom iPod Earmolds and Assistive Listening Devices.
Hours of operation
Sunday | Closed |
Monday | 8:00 am - 5:00 pm |
Tuesday | 8:00 am - 5:00 pm |
Wednesday | 8:00 am - 5:00 pm |
Thursday | 8:00 am - 5:00 pm |
Friday | 8:00 am - 5:00 pm |
Saturday | Closed |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Insurance accepted, please call for details