Henry Ford Hospital

2799 W Grand Blvd Detroit, MI 48202
(313) 960-8243


Photo of MiChelle Carpenter, AuD from Henry Ford Hospital

MiChelle Carpenter,


Dr. MiChelle Carpenter serves patients at the Detroit office. She earned her Au.D. from Wayne State University. Her specialties include hearing testing, hearing aid dispensing and tinnitus management.


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Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 3 verified patient reviews for Henry Ford Hospital! Their average review score is 3.67 () from 3 reviews.

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“Their customer service is poor. I bought my hearing aids in another state and I made an appointment for repairs since the hearing aids were still under warranty. I received them back from the manufacturer and the audiologist informed me that it would cost $500 if I wanted reprogramming since I didn't purchase them at Henry Ford. They deal with the manufacturer there and should service my hearing aids at a reasonable price. I contacted my insurance company and they informed me the usual price for reporgramming in my area is $80 to $150 and this was outrageous. On another time, I went in to have them cleaned. The technician's posted hours were for 1 to 3:30 in the afternoon. I arrived at 1:45 and was told he was still at lunch. I waited and checked with reception again at 2:15. They tried to find him and came back and said he is still at lunch. I had verified with him over the phone the day before what his hours were. Very unprofessional and overpriced services.”

justine s. of Detroit, MI   
06/03/2023    Review submitted online

“They were very courteous. I thought they did a good job. ”

Mildred W. of Detroit, MI   
12/02/2014    Review verified by phone

“They all seemed very knowledgeable. ”

Nicholas F. of Norfolk, VA   
04/04/2014    Review verified by phone

Clinic details

Henry Ford Health System KNOWS audiology!  We are a world-class center for hearing loss treatment and research.  With our 20 doctorate-level audiologists at multiple clinic locations, Henry Ford Health System Audiology Department is dedicated to helping people of all ages, infants through older adults, improve their lives through better hearing.

Our locations are listed below:

Henry Ford Hospital
2799 W Grand Blvd
Detroit MI, 48202

Henry Ford Medical Center - Fairlane (Dearborn)
19401 Hubbard Dr
Dearborn MI, 48126

Henry Ford Medical Center - Lakeside (Sterling Heights)
14500 Hall Rd
Sterling Heights MI, 48313

Henry Ford Hospital West Bloomfield
6777 W Maple Rd
West Bloomfield MI, 48322

Trust your hearing to the experts.  Call us today to get started.

Hearing care services

The Audiology Department at Henry Ford Health System provides a variety of diagnostic and rehabilitative hearing healthcare services including:

  • Complete hearing testing for babies, children and adults of all ages
  • Hearing aid evaluations, sales, fittings, dispensing and programming
  • Hearing aid services including maintenance and repair
  • Auditory Processing Disorder assessment and treatment
  • Balance function testing / dizziness assessment services / fall prevention assessment
  • Cochlear implant candidacy determination and cochlear implant programming services
  • Diagnostic auditory evoked potentials (auditory brainstem testing)
  • Infant hearing screenings and follow-up evaluations
  • Tinnitus (ringing in the ears) evaluation and management


(313) 960-8243

Hours of operation

Monday8 am - 5 pm
by appointment
Tuesday8 am - 5 pm
by appointment
Wednesday8 am - 5 pm
by appointment
Thursday8 am - 5 pm
by appointment
Friday8 am - 5 pm
by appointment

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
Disclaimer: This clinic profile is for general information purposes only.
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