Photo of Susan Marshall, AuD, CCC-A, FAAA from Brookside Specialty Center

Susan Marshall,


Susan Marshall is a licensed audiologist with a degree in Audiology. She holds a certificate of clinical competence in audiology from the American Speech Language Hearing Association and a fellow of the American Speech Language Hearing Association. Susan is knowledgeable in the latest hearing aid technology so she can help you choose the solution works best for your hearing needs.  


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Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 15 verified patient reviews for Brookside Specialty Center! Their average review score is 4.93 () from 15 reviews.

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“Dr. Marshall is a outstanding service provider on every level. This was the third audiologist I had gone to (reluctantly) had given me the same information, "You need hearing aids." She was the only one to explain everything in detail and allow me to ask questions. She was so patient and gave me several options and a range of prices to choose from as far as hearing aids go. I have recommended Dr. Marshall to my friends as well. I can not thank her enough for changing my life with hearing aids as I work as a public school administrator. I depend on my hearing everyday. Thank you Dr. Marshall!”

Lisa C. of Loves Park, IL   
11/30/2016    Review submitted online

“My husband went there and he said he liked her very much.”

Mrs F. of Bartlett, IL   
01/16/2016    Review verified by phone

“She was very knowledgeable and approachable and she explained everything thoroughly.”

Shelly B. of Rockford, IL   
12/12/2015    Review verified by phone

“Four stars.”

Mark D. of Belvidere, IL   
11/05/2015    Review verified by phone

“She was generally concerned about me. At other places I've had a lot of people who like to rush you in and out, just like a conveyor belt. But she was concerned and talked and took time to ask questions on my copies and stuff, what I did, and things like that. That was the 5th or 6th place I went and that's why I chose her, because she was generally concerned and took time to talk to me.”

Steve C. of Rockford, IL   
09/15/2015    Review verified by phone

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Clinic details

The dedicated, experienced team at the Audiology Department at SwedishAmerican Brookside Specialty Center serves the people of the Rockford area with excellence in hearing care.


Hearing care services

The Audiology Department at SwedishAmerican Brookside Specialty Center provides complete hearing services, including:

  • Complete audiological evaluations
  • Hearing tests
  • Hearing aids
  • Assistive Listening Devices (ALDs)
  • Hearing aid maintenance, checks, cleaning, service and repairs
  • Hearing aid accessories
  • Custom earplugs
(779) 208-3165

Hours of operation

Monday8 am - 5 pm
Tuesday8 am - 5 pm
Wednesday8 am - 5 pm
Thursday8 am - 5 pm
Friday8 am - 5 pm

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.
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