Hearing Improvement Center - West Hartford

"Provide you the best possible hearing care, based upon your individual needs."
28 N Main St West Hartford, CT 06107
Clinic location map

A message from Hearing Improvement Center - West Hartford about COVID-19:

We are excited to re-open on Wednesday, May 20. For everyone’s well-being, we will use these rules: We will see patients by appointment only - please call today to schedule your time to see us. Appointment dates will be prioritized by urgency. Everyone must wear a mask. Please do not bring anyone else to your appointment unless it is absolutely necessary. We look forward to seeing you soon.

Clinic staff

Photo of Alan  Dumaine, MA, CCC-A from Hearing Improvement Center - West Hartford

Alan Dumaine


Alan Dumaine earned his master's degree in audiology from the University of Connecticut and then served his Clinical Fellowship Year at the San Francisco Hearing and Speech Center. In 1984 he opened his own practice, the Wethersfield Hearing Center and then merged his practice with the Hearing Improvement Center of West Hartford in 1997.  

Photo of Caren Barone, AuD, CCC-A from Hearing Improvement Center - West Hartford

Caren Barone


Caren Barone attended Southern Connecticut State University, earning her Bachelor’s degree in Communications Disorders in 2003 and her Master's degree in Audiology in 2005. After completing her Clinical Fellowship Year at Park Avenue Acoustics in Manhattan in 2006, she served as a staff audiologist at the Newington, West Haven and Northampton VA Medical Centers from 2006 to 2012. During that time Caren also earned her clinical Doctorate in Audiology from the University of Florida in 2008. She is certified by the American Speech-Language-Hearing Association. Caren joined the Hearing Improvement Center in 2012.

Clinic reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 39 verified patient reviews for Hearing Improvement Center - West Hartford! Their average review score is 4.95 () from 39 reviews.

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“Caren is the absolute best! She practices the upmost highest level of care and customer service! I’ve been seeing her for the past 7 years. I feel extremely comfortable and at ease that she has my best interest at heart! She never refuses to see me when I’ve reported issues with my hearing aids. She takes the time to listen to my concerns and issues and is very proactive in making sure that I’m paired with the best hearing aids and tools that my insurance offers. When ins. does not cover the cost she goes out of her way to find the most affordable option available.. She is the best hearing specialist I’ve ever had. I’ve been wearing hearing aids for the past 17 years. I started and needed them since I was 30. I wouldn’t trade her for anyone else and I would be extremely disappointed if I couldn’t see her anymore! I refer her to all of my friend and family cause I know that she will take good care of them!”

of West Hartford, CT   
01/22/2021    Review submitted online
5 out of 5 1.

“Service was outstanding but the only only thing I have to say is that the batteries in the filters and the dorms should be covered under insurance if it’s part of the Henry needs as well so if you guys could look into having the domes in the filters and everything that goes along with the hearing aids are covered under Medicare Medicaid that would greatly be appreciated but overall the Hearing Improvement Center L.L.C West Hartford and I have recommended it to numerous of people who have a needed hearing it thank you and have a good new year”

of West Hartford, CT   
12/29/2020    Review submitted online
5 out of 5 1.

“Caren is very helpful in determining your extent of hearing loss and identifying the options to maximize your hearing. My husband and I feel very comfortable in calling her if we have any questions or issues regarding our hearing aids or changes to our hearing. It is evident that the office takes patient safety very seriously during Covid, and we are very thankful for that.”

of West Hartford, CT   
12/10/2020    Review submitted online
5 out of 5 1.

“I like the continued good work. ”

02/07/2020    Review received via mail
5 out of 5 1.

“I liked Caren the best. ”

of Middletown, CT   
07/11/2019    Review received via mail
5 out of 5 1.

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Clinic details

About this hearing center

At Hearing Improvement Center our goal is to provide you the best possible hearing help, based upon your individual needs. We know that choosing a hearing professional is one of the most important decisions a hearing impaired person can make. We want to make sure that we are giving our patients the right recommendation for all their hearing needs. Our goal is to help you protect your hearing from further deterioration through education about what affects your hearing, as well as the proper use and care of hearing protection devices.

We have 2 locations to serve you:

28 North Main Street West Hartford, Connecticut, 06107

919 Silas Deane Hwy Wethersfield, Connecticut, 06109

Hearing care services

We provide a comprehensive array of services related to evaluation, rehabilitation and prevention of hearing impairment. Our services include comprehensive hearing evaluations, specialized diagnostic testing, and industrial hearing screenings.

Hours of operation

Monday8:00 am - 4:00 pm
Tuesday8:00 am - 4:00 pm
Wednesday8:00 am - 4:00 pm
Thursday8:00 am - 4:00 pm
Friday8:00 am - 4:00 pm

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.