Hearing Improvement Center - West Hartford

“Exceptional service and a great product. ”

“My son Dan and I have had several appointments with Hearing Improvement Center and all have been very positive. Staff (Susan) and audiologist (Caren) are very caring and competent, making each and every visit a pleasure! Thank you! ”

“The warm friendly service is great and the product line is wonderful. I'm happy as a customer. Thank you. ”

“I liked everything, the caring personnel, ambiance and the level of expertise I experienced - like no other! ”

“Dr. Barone has an excellent approach to patients, is knowledgeable, personable and effective. She runs her office on time and is consistently professional. ”

“Caren responded quickly and so pleasantly to my mother. She was very patient. We wouldn't think of going anywhere else. Thanks.”

“Very professional, attentive attention to my needs and very good instructions. ”

“Excellent at explaining the problem, helping to find the solution and professionalism with a personable, caring expertise. Kind consideration. ”

“I liked the professional attention and advice. Service is excellent. ”

“Approach is totally comfortable. Listening to my needs and handled wonderfully. Excellent!!”

“They leave me in good spirits. ”

“The service that Katy and Caron provide; they work with you, they listen to you, they have a great depth of knowledge and understanding. They are great. ”

“The four things I liked were they were personal and professional, conveniently located, the off-street free parking and the healthy plants in the waiting room!!”

“I just got my two newest hearing aids about two weeks ago; Oticon Ria 2 Pro PP. This hearing aid is the best thing to happen to me! I can finally hear with better sound quality. It amazes me what today's technology has done! Purely grateful, thank you! ”

“The new hearing aids changed my life — I can hear. The old ones lived their life and the new ones changed mine. Dr. Barou was a help and solved my problems. She was great and most knowledgeable. ”

“I like their professional care; understanding, caring attitude; willingness to give continued care and assistance without further cost beyond initial cost of hearing aids. ”

“I appreciate their careful attention to detail. ”

“The excellent service I received from Caren Barone was both helpful and welcoming. ”

“He explained everything. He was very careful with my mother, older woman, 90 years old. He was patient with her, gentle, and explained everything. He was very good.”

“Responsive service. Friendly office. Sympathetic and caring receptionist, Kathy.”

“Adjusting to hearing aids can be a tramatic event for first-time users. Karen at North Main St in West Hartford Connecticut patiently and kindly guided me through the whole operation - the experience was excellent. We highly recommend this facility.”

“I was able to hear sounds that I haven't heard for a long time. Working with audiologist Caren Bavone was a pleasure. ”

“I get very careful, cheerful service at the Hearing Improvement Center. The service is prompt and I feel that the providers really care about my hearing. ”

“Karen Barone at HIS is efficient, timely & professional - no waiting. She seems to have a high level of expertise, which inspires confidence. If I were to quibble, I would suggest she make it a point to be generous w/ batteries (e.g. put in a new one of her own)”

“How do you thank someone for treating you like a family member when you are with them? I have been coming to hearing improvement center for almost twenty years and always feel very comfortable. I know they want me to have a good quality of life and being able to hear is very important. I recently went to HIC because I thought my hearing was getting worse. Caren did a thorough exam and hearing test and explained my options for a new hearing aid. She answered all my questions and I never felt rushed or pushed into buying anything. However, my husband and I decided to upgrade one of my hearing aids so that it could "work" with my other aid and we are both pleased we did. Caren made sure I understood how to work with the aids, how to adjust the programs and how to set it up to work with my telephone. It has changed my life.”

“Good place to go! I had an excellent experience at the Hearing Improvement Center. The audiologist is knowledgeable, helpful, understanding, knows the product and wants the patient to be happy with the product. She goes above & beyond!”

“What I like best is that my doctor gave me Oticon for my hearing. It made a huge change in my life. I can hear my friends, my fiance & my parents along with a huge family. I enjoy what people have to say and I'm happy to hear it better! I can also hear my bosses at work better!”

“I like the friendly, professional service of all the staff!!”

“Very nice, Very professional.”

“She was a very nice person.”

“They were very pleasant.”