Fullerton Hearing Center
Clinic staff

Monica Fernandez
Monica Fernandez, licensed Hearing Aid Dispenser and Aural Rehabilitation Specialist, devotes her time to administering complete hearing evaluations, fitting hearing instruments and providing aural rehabilitation for our patients.

Teri McDonald
Teri is the office manager and the first person you see when you enter our office. She is a Medical Billing Specialist and, in addition, handles our financial department, maintains schedules, as well as cleans and services hearing instruments.
Clinic reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 49 verified patient reviews for Fullerton Hearing Center! Their average review score is 5 () from 49 reviews.
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“I travel all over USA in sales and I was have trouble understanding what the person is asking me. I can hear them but not always connecting. Monica Fernandez who is owner did a very in depth hearing test and was determined I have trouble with understanding high pitched sounds and consonants. She let me try these very tiny hearing aids and it was amazing how clear I could understand when we talked. Go see them and they will give you the proper diagnosis. I plan on purchasing these amazing tiny hearing aids by end of this year.”
08/10/2019 Review submitted online
“I went from being very uncomfortable about getting hearing aids to very glad I did. Owner was fantastic! Answered everything, explained all and made me feel very much at ease! Would highly recommend. ”
02/22/2018 Review received via mail
“My trial wearing of my second hearing aids had a couple of opportunities for attention which Monica turned in to successful performances.very happy!”
11/17/2017 Review submitted online
“Excellent. ”
09/01/2017 Review received via mail
“Extremely professional, which made it very easy and pleasant taking the hearing test. Thank you. ”
07/19/2017 Review received via mail
“I love my new hearing aids, can't say enough, lost my hearing about 8 yrs ago, not happy with 1 aid, now fitted with cros hearing aid, it's amazing how much I can hear, I hear with so much with both ears like, the birds, and sounds of spring I happily recommend this office to everyone ”
04/27/2017 Review submitted online
“I was treated with a lot of respect. I was also able to go quite a few times until my hearing aids were perfect. ”
04/06/2017 Review received via mail
“I liked the friendly atmosphere (Terry and Bill), Dr. Bill explaining all to me and the equipment. I am well satisfied. I am welcome to return anytime. ”
03/20/2017 Review received via mail
“They are professionals. I never had to wait more than 5 minutes. Very courteous. ”
03/02/2017 Review received via mail
“I would like to comment on the courteous and professional service of Teri and Bill. I am glad I chose your hearing center for my new hearing aids. Thank you. ”
12/23/2016 Review received via mail
“I appreciated the personal feeling I get from the receptionist and doctor Monica. Also, I am amazed of all latest advance technology equipment that is available enabling, supplying me with the exact equipment. I thank you for all you have done in re-establishing good hearing. What a difference it makes in my everyday life. ”
12/19/2016 Review received via mail
“I liked the professional, friendly and prompt personal attention. ”
11/17/2016 Review received via mail
“I have enjoyed the services of Fullerton Hearing Center for the last ten years. My appointments are always on schedule, friendly and met with care and consideration for my questions and expected results. In a word, they are "professionals" attending to all my needs. ”
10/03/2016 Review received via mail
“So helpful, professional and friendly! Thanks for the great help! ”
09/21/2016 Review received via mail
“I enjoy hearing the high end spectrum; I was beginning to think there were no more crickets outside our bedroom window. ”
09/21/2016 Review received via mail
“In 2008, we finally admitted our hearing needed help. The purchase of hearing aids is only "Step 1". As your body matures, (hearing ages), your appliance needs adjusting. Fullerton Hearing becomes that "go to friend" to keep your hearing the best it can be. We highly recommend Fullerton Hearing.”
09/01/2016 Review received via mail
“I appreciated the cheerful, competent, professional and knowledgeable way I was treated and my problems resolved. ”
08/04/2016 Review received via mail
“What I liked the best was the thoroughness, professionalism, information, guidance and caring!”
08/03/2016 Review received via mail
“Bill Schenk gives exceptional service to his clients, he takes time to listen to them. He analyzes and measures the hearing loss of each client then recommends and tailors the right hearing aid for each person. He is a real expert in his field. ”
06/08/2016 Review received via mail
“I was treated well on tuning up so I can use different programs for unique situations such as telephones, performing and every day use. ”
05/25/2016 Review received via mail
“The first thing that impressed me was that, Terri the receptionist listened, and Dr. Schenk amended his schedule to fit my mother in the same day I called. I also liked that my mother walked out of the office with hearing aids that were clearly already improving her life. Thank you from the bottom of my heart. ”
05/23/2016 Review received via mail
“I have been a client at the Fullerton Hearing Center for over 5 years. The staff is very friendly and helpful. They really accommodate their clients, even when one has an emergency. Prices are very fair. ”
05/23/2016 Review received via mail
“The four things I liked best are they are always on time, no waiting, Teri has everything under control and Bill's expertise in handling problems. ”
05/23/2016 Review received via mail
“They are thorough, accurate and timely. Everyone is friendly and nice and easy to work with. ”
04/13/2016 Review received via mail
“Fullerton Hearing Center is a very professional group. They take care of their patients' needs with a smile and welcoming attitude. They know what they are doing. ”
03/15/2016 Review received via mail
“I liked the clean, organized and welcoming atmosphere. Where time and effort are not hurried and given as if they were on a time clock. They were willing to spend additional time if there was a problem while being personable and eager to listen.”
03/02/2016 Review received via mail
“I appreciate their warm personal service. They always work you in if you have an emergency. The best for 14 years. ”
01/20/2016 Review received via mail
“I liked the availability of the product when I went in my first time. Always enjoy working w/Fullerton Hearing. ”
12/08/2015 Review received via mail
“I liked the personal attention I received both in the office and the hearing test. Everything was explained in detail. ”
09/29/2015 Review received via mail
“I like the excellent personal attention & state of the art technical equipment. Highly recommended!!”
06/24/2015 Review received via mail
“Always receive great service everytime I visit the office. ”
06/10/2015 Review received via mail
“I like that I always recieve the help I need with regard to my hearing issues. I sense they genuinely care about helping me improve my life by helping me hear better. Many thanks.”
06/10/2015 Review received via mail
“Terry and Monica are the best. Monica knows her stuff. She makes a person feel very comfortable. ”
05/20/2015 Review received via mail
“His name was Bill and he was very cordial. When you walk in, the receptionist is great. And there's quick service, you feel like you are getting your money's worth. ”
04/16/2015 Review verified by phone
“Staff was very courteous and professional. Took care of her mothers hearing aid needs. Currently owns Resound hearing aid. Fast service. Will be going back in the future”
02/24/2015 Review verified by phone
“When I got my hearing back I got my entire life back! The entire process took less than an hour and I walked out of the office being able to hear again!”
02/23/2015 Review received via mail
“They were very knowledgeable and professional.”
12/11/2014 Review verified by phone
“They were able to help with the old hearing aids which was helpful. ”
10/09/2014 Review verified by phone
“Great service - most helpful and you can tell they really do care. ”
06/11/2014 Review received via mail
“I was very satisfied with Fullerton Hearing Center. The lady I saw was Monica Fernandez. She worked with me for 60 days to make sure the aids were the way I liked them.”
05/12/2014 Review received via mail
“I like their knowledge and service!”
05/08/2014 Review received via mail
“Their service is excellent. Batteries last as long as expected. ”
03/25/2014 Review received via mail
“I was happy with my visit.”
12/14/2013 Review verified by phone
“The explanation of the hearing aid was very clarified. ”
10/11/2013 Review verified by phone
“Bill, Monica and Teri are very efficient and friendly. They are also very knowledgeable about hearing loss and their products. My new hearing aid is by far the best for my hearing after 12 years of other devices. ”
02/05/2013 Review received via mail
“Fullerton Hearing Center has provided all my needs to regain my hearing lost over 20 years ago. Bill, Monica and staff fitted me with the best hearing aid to bring me back into an active, social experience with family, friends and community involvement. ”
01/08/2013 Review received via mail
“She was very knowledgeable. I have no complaints; she was wonderful.”
12/28/2012 Review verified by phone
“I love the service. The people hear care and there is no pressure to buy hearing aids either.”
11/16/2012 Review received via mail
“Everyone was very professional.”
11/13/2012 Review verified by phone
Clinic details
About this hearing center
At Fullerton Hearing Center, it is our goal to provide the best hearing care based on your particular needs. We offer a full set of services. From testing and evaluation through the life of your hearing aids, we offer personalized hearing care. Your continued hearing success is important to us. Our caring staff will do their utmost to ensure results.
Hearing care services
- Audiometric evaluations
- Hearing aid sales and service
- Hearing aid fitting
- Repair
- Ear molds
- Assistive Listening Devices
- FM systems
Hours of operation
Sunday | Closed |
Monday | 9:00 am - 5:00 pm |
Tuesday | 9:00 am - 5:00 pm |
Wednesday | 9:00 am - 5:00 pm |
Thursday | 9:00 am - 5:00 pm |
Friday | 9:00 am - 3:00 pm |
Saturday | Closed |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Insurance accepted, please call for details