Santa Cruz Ear Nose and Throat Hearing Aid Center

"A Healthy Future"
550 Water St Ste A Santa Cruz, CA 95060
Clinic location map

A message from Santa Cruz Ear Nose and Throat Hearing Aid Center about COVID-19:

During this shelter-in-place time, The HEARING AID CENTER is now open by appointment only. --- The E.N.T. office is open by appointment and with TeleHealth visits. Please call for details.

Clinic staff

Photo of Ruth Kaspar, AuD from Santa Cruz Ear Nose and Throat Hearing Aid Center

Ruth Kaspar,


With degrees from A.T. Still University and Brigham Young University, Ruth serves as the Director of Clinical Audiology for Santa Cruz Ear, Nose and Throat Medical Group. As a diagnostic specialist, Ruth identifies the extent and damage of hearing loss and helps patients come to the appropriate steps to correct the problem. In addition to her work, Ruth is active in the community and serves as a consultant to Dominican Hospital’s newborn hearing screening program, is a guest lecturer on tinnitus, pediatric audiology and auditory processing disorders, and is a taxi driver to her six children.

Leah Karraker

Your Hearing Network
Your Hearing Network
This provider has NPI #1285894048 and is licensed in California (#8394) and Oregon (#10117436).

Rachel Ersoff,

Your Hearing Network


Your Hearing Network
This provider has NPI #1104272657 and is licensed in California (#3380).

Clinic reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 28 verified patient reviews for Santa Cruz Ear Nose and Throat Hearing Aid Center! Their average review score is 4.61 () from 28 reviews.

Write a review Sort by:

“I have not seen Terrence in a couple of years but finding his card, prompted me to write a FANTASTIC review about an amazingly kind and compassionate individual that has left a positive and last impression on me. If you go anywhere for hearing aid needs, GO HERE. The entire staff is professional, and organized, and I only had great experiences each time I came. I got a hearing aid through this office and bc I ended up having an ear operation and restoring some lost hearing, I no longer go here. Terence was always friendly, and had a love for the outdoors. I remember once he saved me a doctor's visit by carefully removing some wax from my teen daughter's ear. I was so appreciative. He and his office exceeded expectations. If I could give him move stars I would.”

of Soquel, CA   
07/10/2018    Review submitted online
5 out of 5 1.

“They did a great job with follow-up and referral. ”

of Tres Pinos, CA   
05/04/2016    Review received via mail
5 out of 5 1.

“She's knowledgeable and explains really well. She got exactly what I needed.”

of Hollister, CA   
10/22/2015    Review verified by phone
5 out of 5 1.

“Terry is great.”

of Watsonville, CA   
09/25/2015    Review verified by phone
5 out of 5 1.

“They had a new technician who worked on my ears and she didn't have any idea what she was doing. It should have taken her a minute to clean the one side, and it took her over an hour, and that wasn't even the side that was plugged up. She got the doctor for the second ear, and I don't think he finished his job either.”

of Santa Cruz, CA   
08/19/2015    Review verified by phone
1 out of 5 1.

Fewer Reviews More Reviews

Clinic details

About this hearing center

With more than 25 years of experience, the audiologists at Santa Cruz Ear, Nose and Throat Medical Group are dedicated to providing patients quality treatment involving disorders of the head and neck. Our doctors and audiologists have a passion for serving the community around them, that's why we specialize in disorders of hearing and balance issues, sinus disease, head and neck cancers, and even pediatric issues such as ear infections. We're proud of the experience we provide, let us help you today! 

Hearing care services

Santa Cruz Ear, Nose and Throat Medical Group offers a wide variety of hearing health care solutions for individuals of all ages. Our professionals are skilled in: 

  • Childhood hearing loss and diagnosis
  • Adult hearing loss and diagnosis
  • Hearing aid selection and provision
  • Tinnitus evaluation and management
  • Tympanometry
  • Live speech mapping

Hours of operation

Monday9:00 am - 5:00 pm
Tuesday9:00 am - 5:00 pm
Wednesday9:00 am - 5:00 pm
Thursday9:00 am - 5:00 pm
Friday9:00 am - 5:00 pm

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • Cash
  • Check
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.