Clinic staff
Terence Russell
Terence Russell graduated from San Jose State University with a degree in Audiology and Speech Pathology. In addition to continuing his education, he is a member of the American Academy of Audiology and the Academy of Dispensing Audiologists. His professional passion comes from helping patients improve their quality of life. Terence also enjoys being involved in the Santa Cruz community and serves as a guest speaker to various senior groups regarding geriatric health and is the Director of Audiology for the Hearing Aid Center.
This provider participates in the following insurance and discount plans: Highmark Employee Discount , Metra, MCAS, Unified Hearing, CAP, Liberty Advantage, Advanced Hearing Providers, Paragon Home Resources, AMAC, Northwood, Eyetopia, Federal Employee Program, Summit Township, Provider Network of America, Senior Provider Network, Union Reporter, Plumber and Pipefitter 803, Superior Vision, HealthPass, OCCM, Harmony Hearing, Homelink, Lake Medical Imaging, Plumber and Pipefitter 295, PEHP, Steamfitters Local 449, Carpenters of PA adminstered by Audionet, Nations Hearing, Sheetmetal 33 Basic Discount, Michigan Complete Health, Heavy and Highway, Davis Vision, LECOM, Jordan Furniture, Care and Save Discount Prg, Pruitt Medicare, Perkspot and NEI.
Elaine Loring
Elaine Loring, HIS, chose a career as a hearing instrument specialist after recognizing a desire to help others in a practical way. She devotes one-on-one time with her patients in order to provide customized, quality care, relying on advances in hearing aid technology to bring her clients cutting-edge solutions for their hearing loss. Elaine is active in the community and enjoys spending time outdoors, particularly bird watching. When she isn’t enjoying nature you can find her antiquing with friends or coordinating neighborhood events.
Ruth Kaspar
With degrees from A.T. Still University and Brigham Young University, Ruth serves as the Director of Clinical Audiology for Santa Cruz Ear, Nose and Throat Medical Group. As a diagnostic specialist, Ruth identifies the extent and damage of hearing loss and helps patients come to the appropriate steps to correct the problem. In addition to her work, Ruth is active in the community and serves as a consultant to Dominican Hospital’s newborn hearing screening program, is a guest lecturer on tinnitus, pediatric audiology and auditory processing disorders, and is a taxi driver to her six children.
Clinic reviews
Read 28 verified patient reviews for Santa Cruz Ear Nose and Throat Hearing Aid Center! Their average review score is 4.61 () from 28 reviews.
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“I have not seen Terrence in a couple of years but finding his card, prompted me to write a FANTASTIC review about an amazingly kind and compassionate individual that has left a positive and last impression on me. If you go anywhere for hearing aid needs, GO HERE. The entire staff is professional, and organized, and I only had great experiences each time I came. I got a hearing aid through this office and bc I ended up having an ear operation and restoring some lost hearing, I no longer go here. Terence was always friendly, and had a love for the outdoors. I remember once he saved me a doctor's visit by carefully removing some wax from my teen daughter's ear. I was so appreciative. He and his office exceeded expectations. If I could give him move stars I would.”
“They did a great job with follow-up and referral. ”
“She's knowledgeable and explains really well. She got exactly what I needed.”
“Terry is great.”
“They had a new technician who worked on my ears and she didn't have any idea what she was doing. It should have taken her a minute to clean the one side, and it took her over an hour, and that wasn't even the side that was plugged up. She got the doctor for the second ear, and I don't think he finished his job either.”
More information
Hours of operation
| Sunday | Closed |
| Monday | 9:00 am - 5:00 pm |
| Tuesday | 9:00 am - 5:00 pm |
| Wednesday | 9:00 am - 5:00 pm |
| Thursday | 9:00 am - 5:00 pm |
| Friday | 9:00 am - 5:00 pm |
| Saturday | Closed |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- Cash
- Check