Calvert Hearing Care - Garland

“I had an initial appointment that included a thorough hearing test. Dr. Feinberg was very patient and kind with my extensive questions. She even returned my call the next week for a few follow-up questions. She was competent and caring each time and that really raised my comfort level since these will be my first hearing aids.”

“I have been a patient for more than seven years. Dr. Feinberg is professional and reasuring on every visit. I would recommend Calvert to anyone seeking aid in cases of loss of hearing.”

“I'm not certain that three was appropriate. I go to a store to purchase shoes, I get to try them on. I want a car, I go to a Dealer and test drive the vehicle that I want. If I want fish for dinner, I get to eat the dinner before I pay for it. My point, the Doctor asked me to put out $4,000.00, that area, without getting to try a hearing aid on and discerning if it helped me to hear better. Please unsubscribe as a prospective client from your office. Thank you!”

“Dr Susan has taken care of my hearing needs since 2005. I won’t go anywhere else. She really cares about her patients. She is easy to understand, and is a super special lady!”

“My hearing aids changed my life. Dr. Mainord and the staff are professional and kind. I have had my hearing aids for approximately six years. They are reliable and easy to care for. I can hear very well now and I do not miss out on anything. Thanks Calvert Hearing Care!”

“When I called to ask about coming in to have the clean and check my hearing aids, I was told I could come by between 8:00 and 5:00 and they would take care of me. So, I did, it didn't take any time and I was ready to go. Nothing but good things to say. Thanks”

“Susan Feinberg has been very exceptional in providing the best service in advising the best program for me. She is well qualified and has an excellent background for solving any problem that I have had. Thank you very much Mrs. Feinberg”

“Dr. Mainord was excellent. He explained everything so I could understand and really cared. He will definitely be my Audiologist for years to come. Calvert Hearing Care offers many options for every condition and I am thoroughly happy with them. ”

“Would not go anywhere else!”

“Would not go to any other hearing provider. Calvert is the best”

“Great place! Excellent caring Dr’s and staff. I would highly recommend.”

“Dr. Mainord and his staff are awesome. There's just no other way to describe them. When it became apparent that I needed help in the hearing department, I responded to an add for a free hearing test. Dr. Mainord put me at ease immediately and proceeded to examine my hearing and explain to me exactly what my hearing loss was and how it could be treated. I am a piano tuner and rely on my hearing to make a living. I'm also a musician and used to high quality sound. My previous experience with hearing aids was watching my dad deal with his hearing loss. He wore big clunky hearing aids that squealed a lot and he often complained about the "wall of noise" he encountered when in a public setting, and I didn't think I wanted any part of that. Dr. Mainord was quick to point out the advancements made in hearing technology and how these aids could be tailored to my specific hearing loss. Of course, there were problems to overcome in using my new hearing aids in my piano tuning work, and it took a little while to get the settings just right, but Dr. Mainord was extremely patient during this process and eventually we got everything ironed out. I am now on my third pair of hearing aids as my hearing loss progresses, but still am able to work and hear everything I need to hear to do my job right. I feel that Dr. Mainord and his services and staff have been invaluable to me and and enabled me to do my job and live my life enjoying all the sounds that God's world offers up. Thanks! ”

“8 yes ago when I decided to get my hearing aids, I went to CALVERT HEARING in Garland. I received a state-of-the-art technology, Digital sound amplifications so you can hear conversations better, hearing aids - PHONAK cross hearing aids, because I lost 40% right ear and 90% on left ear of my hearing. I was able to maintain my dignity and hear better with the new hearing aids. Calvert hearing provided no hassle 3 yrs warranty and lifetime batteries and cleaning of hearing aids. I love their warranties. I get my hearing aids cleaned and new batteries every 3 months. Doctors and office staff at CALVERT hearing are professional, knowledgeable, friendly and courteous. Excellent audiologist and service. My first hearing aids 8 yrs ago cost upwards of $4K including a tv adapter unit. It was too expensive at that time but know cost is reduced to affordable solution. There’s no downside to using hearing aid. They help most people who try them. I highly recommend the Garland CALVERT hearing location. They keep all the best brands hearing aids, comes with free batteries and cleaning for a lifetime.”

“I appreciate Dr. Feinburg for her expertise in selecting the right hearing aides for me. She also continues to share helpful information on any issues I may have every time I see her.”

“Everyone at the office has been very helpful. Dr Feinberg makes sure my hearing aids are working correctly and makes adjustments as needed. She also has great advice for how to handle difficult hearing situations. ”

“Stay away from this place and its neglectful staff. I chose this location since it’s close to where I live, and had positive reviews -most likely fake- both in Google and Yelp. The audiologist and the staff were courteous, no issue there. I was also able to easily book an appointment within three days of requesting it. However, they really don’t listen to their patients/clients. I went in for ear impressions so that I could order some Sensaphonics sleep earplugs. I communicated this to the audiologist, Susan, during my visit and she mentioned they could order those at no additional charge. I decided to let them order them on my behalf since it’d be easier for me to pick up there, then to mail the paperwork and impressions myself. The coordinator, Lucia, provided me with a business card so that I could email her the “Ear Impressions How 2” provided on the Sensaphonics website which I did before seeing the audiologist. Before I left, I confirmed again in front of both, Susan, and Lucia, that I wanted Sensaphonics earplugs and the audiologist even asked what color. I left the office feeling a bit uneasy as neither audiologist nor coordinator took notes on my instructions. As soon as I arrived home, I emailed Lucia to triple validate they understood which type of earplugs I wanted and brand- no reply. Called and spoke to Lucia the next day and mentioned I hadn’t received a reply to my email and wanted to confirm they had all the necessary details. Lucia confirmed she received the email and would pass down a copy to the audiologist. Two weeks later, I stop by to pick up my earplugs. I received these in a plastic bag, no box, no purchasing order, nothing. A bit odd for $120 earplugs. I get home and try them on and they’re super uncomfortable, I realize there’s no way I can sleep in those. I then searched the Sensaphonics website and noticed all their sleep earplugs are clear due to their softness- mine were hot pink. I immediately called, left a voicemail, and emailed the office, but it was past their 2:00 PM closing time on a Friday. On Monday, I get a call back from some lady (not Lucia) to find out they ordered my earplugs from their provider. I specifically mentioned at least five times through different channels, I wanted Sensaphonics earplugs. She goes on to inform me they can’t order from Sensaphonics. I tell her I want to return the earplugs and I’m told that while they can refund the cost of the earplugs, they won’t refund the impressions’ cost, $50. She asks if I want to schedule an appointment to get new impressions for $50 more. At this point, I’m thinking she might be joking. Why would I continue any business with this establishment? I tell her I don’t want an appointment and I’ll be stopping by to drop off the earplugs. Neither the audiologist or coordinator showed their face when I stopped to drop off the earplugs and they let some other lady apologize for their mistake. I would rather drive an hour if that means I’ll get decent service and what I actually paid for.”

“I had the dome from my hearing aid stuck in my ear. The tech was able to retrieve it. Saved me a trip to the doctor. Very, very nice.”

“Always on time, professional and very helpful. My new hearing aids pair with my I phone. Got a new I phone and had issues getting paired again, but Calvert(Kat) did it in a flash”

“The staff is friendly and easy to deal with. Dr. Mainord is always patient in dealing with my hearing needs.”

“I have been seeing Dr. Feinberg for years. My husband referred me to her. I wouldn’t go any where else for my hearing care. Dr. F speaks very clearly and is easy to understand. She will do everything she can to get you the best quality hearing possible. ”

“The 2 ladies at the Garland location are always cheerful, ready to help and provide the service or order needed.........both are excellent and a credit to the office and Dr, Mainord.”

“The staff at Calvin Hearing in Garland were very attentive, and diligent about getting the right fit and comfort for me. They are kind and thoughtful. ”

“Good service”

“My hero Lucy really helped me during the time of crisis. I have had a great experience with this center.”

“These doctors have helped me so so so very much!!! They make what I had expected to be a difficult process VERY easy and comfortable!!”

“Have worked with Calvert for over 4 years and 2 sets of hearing aids. They are the best and very professional in my opinion.”

“Great staff. They were nice and very knowledgeable. They answered all my questions. It did not take long at all .”

“They were knowledgeable and listened.”

“I have been a patient/client at Calvert Hearing Care for more than 30 years and have bought several pairs of aids from them. Always the best of service, examinations and evaluations. I highly recommend this group of professionals for hearing care and know your will receive the very best care from each of them. ”

“Honest and professional. ”

“Was very professional ”

“They were very professional.”

“He was good.”

“Very nice.”

“Good service over all.”