A message from Audiology Associates of Southern Oregon - Grants Pass about COVID-19:
Dr.Craig Berg earned a bachelor’s degree from BYU-Idaho and a Doctorate in Audiology from the University of Utah. He specialized in advanced diagnostics and hearing aid technology and is knowledgeable in the latest advancements so he can help his patients choose the best solution for their needs. He is a Grants Pass native who enjoys sports, reading, rafting and the gym.
Dr. Cristin Dugan was born and raised in a small town just outside San Antonio, TX. She received her Bachelor of Science degree in education from the University of Texas at Austin in 2005. After witnessing firsthand the effects of hearing loss on school-aged children and some of her own family members, she decided to pursue a career in audiology. Dr. Dugan received her Doctor of Audiology degree from Texas Tech University in May 2016 and began with Audiology Associates in June 2016. She enjoys spending time with her husband, daughter, and the newest addition to the family: a half golden retriever, half Irish setter puppy. Dr. Dugan especially enjoys hiking, movies, and family game night.
Read 13 verified patient reviews for Audiology Associates of Southern Oregon - Grants Pass! Their average review score is 4.69 () from 13 reviews.
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“I am very happy with the service I have received and warm and friendly atmosphere. I also appreciate the continued service after receiving my hearing aids.”
“I brought my grandmother to Audiology Associates of Southern Oregon after moving her to Grants Pass from another state. She lost a hearing aid that had been purchased from another audiologist. Dr Berg went above and beyond and was able to replace the hearing aid at no cost to her. I am grateful for the time that the Drs of this practice take with her at her appointments. They are patient and kind. Could not be more satisfied. ”
“I went there for a hearing test. I did not like them at all. I did not get good service because I told them right from the beginning that I did not want to buy hearing aids. I disliked everything - his attitude, work ethics, what he was trying to do, not listening to what I told him. I told him I wanted to use the hearing aids I already had and I wanted to have them recalibrated differently. He said, well, we can, but we really should sell you new ones instead. It's not what I wanted.”
Received 03/19/2018Official Response from Audiology Associates of Southern Oregon - Grants Pass:“Mr. Greg S. I apologize and am sorry that we did not meet your expectations during your recent appointment. Thank you for the taking the time to let us know how you felt and about your experience. Due to your valuable feedback, we recently met with all the audiologists and staff to see how we can ensure your experience is not repeated. As a family owned and community-based practice, our goal is to provide exceptional service and ensure that all of our interactions with our patients are focused on helping them the best way we can. We would love the opportunity to assist you in the future. We would be happy to extend to you a complimentary clean and check of your current hearing aids. Please just call our office at your convenience and we can schedule that for you. Thank you. Sincerely, Audiology Associates of Southern Oregon Stacey Berg Jeff Berg Craig Berg ”
“Everything was wonderful. They are lovely people.”
“He's just a wonderful guy. Does a good job.”
About this hearing center
Audiology Associates of Southern Oregon has been helping the hearing community in Grants Pass, Medford and surrounding areas for over 30 years. We offer complete hearing care services to patients of all ages. Our highly experienced clinical professionals provide expert testing, evaluations and offer the latest technology advanced hearing devices available. We can help you make the best choices for your individual hearing needs by offering the latest in technology.
We offer three locations to choose from:
1867 Williams Hwy Suite #105
Grants Pass, OR 97527
833-B Alder Creek Dr
Medford, OR 97504
1875 OR-99 Suite #5
Ashland, OR 97520
Hearing care services
Here at Audiology Associates of Southern Oregon, we provide the communities of Medford and Grants Pass with exceptional hearing care services, including
•Hearing tests for adults or all ages, children and infants
•Hearing aid sales, service, checks, maintenance and repairs
•Assistive Listening Devices (ALDs)
If you're concerned about your hearing or the hearing of a loved one, call us today to get started. We want to help.
|Monday||8:00 am - 4:00 pm |
|Tuesday||8:00 am - 4:00 pm |
|Wednesday||8:00 am - 4:00 pm |
|Thursday||8:00 am - 4:00 pm |
|Friday||8:00 am - 4:00 pm |
|Saturday||Open by appointment|
|Evening and/or weekend hours available by appointment. Please call to schedule.|
Accepted forms of payment
- American Express
- Financing available for those who qualify
- Insurance accepted, please call for details