The Hearing Group

1001 Pleasant Valley Way Ste 4 West Orange, NJ 07052

It is outside of normal business hours for this location. Please fill out the appointment request form for a call back.

(973) 419-6762

A message from The Hearing Group about COVID-19:

Our office is OPEN for scheduled appointments ad curbside repair ONLY. We are not accepting walk-ins at this time. We are abiding by the CDC guidelines as well as the directives of the Governor’s office and placed protocols to ensure the health and safety of our patients and staff.

Staff

Photo of Robbi Hershon, AuD, CCC-A from The Hearing Group

Robbi Hershon,
AuD, CCC-A

Audiologist

Dr. Robbi Hershon is a licensed audiologist and Co-Owner of The Hearing Group. She earned a Bachelor’s degree from Ithaca College in Speech Pathology and Audiology, a Master’s degree in audiology from Northeastern University and a Doctorate in audiology from Arizona School of Health Sciences. Dr. Hershon holds a certificate of clinical competence in audiology from the American Speech Language Hearing Association and has earned several awards for Continuing Education. She gained experience in a variety of clinical settings including hospitals before co-founding The Hearing Group with Dr. Knapp in 2004. Among her membership in several prestigious associations both past and present, including her appointed seat on the Board of Directors of the West Orange Chamber of Commerce in January 2019, Dr. Knapp is also passionate about patient satisfaction when providing audiology care and hearing aid technology.

 

Photo of Debra Knapp, AuD, CCC-A from The Hearing Group

Debra Knapp,
AuD, CCC-A

Audiologist

Dr. Debra Knapp is a licensed audiologist and Co-Owner of The Hearing Group. She earned a Master’s degree in audiology from Northeastern University in Boston and a Doctorate degree in audiology from the University of Florida in Gainesville. Dr. Knapp is licensed as both an audiologist and hearing aid dispenser by the state of New Jersey and is a fellow of the American Academy of Audiology. She gained experience working in a variety of clinical settings before joining into private practice with Dr. Hershon in 2004. She is passionate about patient care and reaching patient individual hearing goals thru understanding needs and determining solutions that work best for a better quality of life.

 

 

Location

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Reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 25 verified patient reviews for The Hearing Group! Their average review score is 4.92 () from 25 reviews.

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“I lost a hearing aid. The replacement came very quickly. Robbi made sure it was charged before I came to pick it up, and she checked to make sure it was properly adjusted. She offered to contact my insurance company to find out when my coverage ends, so I can make an educated decision about whether to extend my warranty for loss replacement. Everything was pleasant and efficient.”

Toni G. of Caldwell, NJ   
03/16/2022    Review submitted online

“Knowledgeable. Professional. Courteous. Efficient. ”

Nicholas B. of Livingston, NJ   
01/07/2022    Review submitted online

“I had an appointment with Debra for a hearing evaluation, she was great! I’ve been very anxious about my hearing loss but she explained everything to me and answered all my questions. She even programmed and had me try on a couple of different hearing aids so I could experience the ability to hear fully again and that made all the difference. She took her time, was very understanding and I’m looking forward to going back and getting my hearing aids since I’ve now experienced what a difference they will make for me. I would highly recommend this office to anyone looking for a thorough hearing evaluation. ”

M A. of East Rutherford, NJ   
12/01/2021    Review submitted online

“I have the pleasure to work with Dr. Knapp very professional and the process was a good experience I will recommend this place in a heartbeat if you looking for a hearing test go to a real audiologist this is your place ”

Herminio B. of Union, NJ   
10/13/2021    Review submitted online

“I was very impressed with Dr. Hershon and the staff. Dr. Hershon was extremely helpful and really took the time to make sure that my issues were addressed and that my questions were completely answered. ”

Ken F. of Millburn, NJ   
10/01/2021    Review submitted online

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Clinic details

The Hearing Group - Sound Advice and Treatment

At The Hearing Group our goal is providing our patients with the highest quality hearing health care available by conducting evaluations by certified and licensed Doctors of Audiology with over 37 years of combined experience. We offer comprehensive hearing evaluations and rehabilitation for patients of all ages. We always show prompt and courteous attention to your hearing concerns while providing professional services with integrity, honesty and compassion.

 

Videos

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Hearing care services

We offer a variety of products and services including:

  • hearing aid evaluations
  • hearing aid sales, dispensing and fittings
  • hearing aid repairs and service
  • assistive listening devices
  • 2 year warranty for most hearing aids
  • free office visits 
  • free batteries for the life of your hearing aid

 

 

Amenities

Convenient parking

Convenient parking

Curbside service

Curbside service

Wheelchair accessible

Wheelchair-accessible

Service pets welcome

Service pets welcome

Assistive listening devices

Assistive listening devices

Pediatrics

Pediatrics

Financing available

Financing available

Tinnitus

Tinnitus

Clinic links

Hours of operation

SundayClosed
Monday9 am - 5 pm
by appointment
Tuesday9 am - 5 pm
by appointment
Wednesday9 am - 5 pm
by appointment
Thursday9 am - 5 pm
by appointment
Friday9 am - 5 pm
by appointment
Saturday9 am - 12 pm
by appointment
Evening and/or weekend hours available by appointment. Please call to schedule.

Our staff

Announcement for The Hearing Group
One of New Jersey's best hearing aid centers and audiologists!

Amenities

Convenient parking

Convenient parking

Curbside service

Curbside service

Wheelchair accessible

Wheelchair-accessible

Service pets welcome

Service pets welcome

Assistive listening devices

Assistive listening devices

Pediatrics

Pediatrics

Financing available

Financing available

Tinnitus

Tinnitus

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.