The Hearing Group

"The Hearing Group - Sound Advice and Treatment"
Open now! 9:00 am - 5:00 pm.
1001 Pleasant Valley Way Ste 4 West Orange, NJ 07052
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A message from The Hearing Group about COVID-19:

Please call us to verify our availability before coming to our office.

Clinic staff

Photo of Robbi Hershon, AuD, CCC-A from The Hearing Group

Robbi Hershon

AuD, CCC-A

Dr. Robbi Hershon is a licensed audiologist and Co-Owner of The Hearing Group. She earned a Bachelor’s degree from Ithaca College in Speech Pathology and Audiology, a Master’s degree in audiology from Northeastern University and a Doctorate in audiology from Arizona School of Health Sciences. Dr. Herson holds a certificate of clinical competence in audiology from the American Speech Language Hearing Association and has earned several awards for Continuing Education. She gained experience in a variety of clinical settings including hospitals before co-founding The Hearing Group with Dr. Knapp in 2004. Among her membership in several prestigious associations both past and present, including her appointed seat on the Board of Directors of the West Orange Chamber of Commerce in January 2019, Dr. Knapp is also passionate about patient satisfaction when providing audiology care and hearing aid technology.

 

This provider is licensed in New Jersey (#YA451, #MG917).
Photo of Debbie Knapp, AuD, CCC-A from The Hearing Group

Debbie Knapp

AuD, CCC-A

Dr. Debra Knapp is a licensed audiologist and Co-Owner of The Hearing Group. She earned a Master’s degree in audiology from Northeastern University in Boston and a Doctorate degree in audiology from the University of Florida in Gainesville. Dr. Knapp is licensed as both an audiologist and hearing aid dispenser by the state of New Jersey and is a fellow of the American Academy of Audiology. She gained experience working in a variety of clinical settings before joining into private practice with Dr. Hershon in 2004. She is passionate about patient care and reaching patient individual hearing goals thru understanding needs and determining solutions that work best for a better quality of life.

 

 

This provider is licensed in New Jersey (#YA404, #MG767).

Clinic reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 13 verified patient reviews for The Hearing Group! Their average review score is 4.92 () from 13 reviews.

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“I would give the Hearing Group 5 plus stars! Dr.Robbi and entire staff are absolutely wonderful! They are gentle, kind, caring, and very knowledgeable! Dr. Robbi has now helped me with my new 2nd Hearing aid. New technology has so improved them! Also love that any time there is a problem (like losing one hearing aid) you can call them and you can be seen. The receptionists are also very warm and friendly. Finally it is easy to reach the office and parking is wonderful! So glad I found a wonderful group!! Thank you Dr Robbi & staff! ”

of Springfield, NJ   
10/25/2019    Review submitted online
5 out of 5 1.

“They are absolutely the best. I feel at home when I go see them, they are so professional and they really take care of you. When I go there I feel I’m visiting friends. And reception in the front is so sweet and always pleasant. ”

of West Orange, NJ   
08/14/2019    Review submitted online
5 out of 5 1.

“Navigating the waters of hearing loss can be challenging. Working with the Hearing Group has made that experience smoother sailing. From the meticulous and gracious concern provided by Katie, to the ease of scheduling to accommodate my work schedule, the service and attention to detail are great.”

of Verona, NJ   
03/26/2019    Review submitted online
5 out of 5 1.

“I have been a patient for 4+ years & the service still never fails to amaze me. Katie along with the entire staff is phenomal. These people know exactly what they’re doing & how to make their patients feel amazing about themselves. I will forever recommend the Hearing Group of WO. Thanks to them I have been able to do so many things without worrying about my hearing. They have put me at ease. THANK YOU!!! ”

of West Orange, NJ   
07/11/2018    Review submitted online
5 out of 5 1.

“I took my elderly Mom to The Hearing Group after disappointing experiences at other service providers. They explained very clearly and in great detail what would be best for Mom and then provided it to her with a lot of concern and compassion. I would highly recommend them without hesitation.”

of West Orange, NJ   
05/24/2018    Review submitted online
5 out of 5 1.

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Clinic details

About this hearing center

At The Hearing Group we achieve our goal of providing our patients with the highest quality of hearing health care available by conducting evaluations by certified and licensed Doctors of Audiology with over 37 years of combined experience. We offer comprehensive hearing evaluations and rehabilitation for patients of all ages. We always show prompt and courteous attention to your hearing concerns while providing professional services with integrity, honesty and compassion.

Hearing care services

We offer a variety of products and services including:

  • hearing aid evaluations
  • hearing aid sales, dispensing and fittings
  • hearing aid repairs and service
  • assistive listening devices
  • 2 year warranty for most hearing aids
  • free office visits 
  • free batteries for the life of your hearing aid

 

 

Clinic amenities

Convenient parking

Wheelchair-accessible

Service pets welcome

Assistive listening devices

Pediatrics

Hours of operation

SundayClosed
Monday9:00 am - 5:00 pm
by appointment
Tuesday9:00 am - 5:00 pm
by appointment
Wednesday9:00 am - 5:00 pm
by appointment
Thursday9:00 am - 5:00 pm
by appointment
Friday9:00 am - 5:00 pm
by appointment
Saturday9:00 am - 12:00 pm
by appointment
Evening and/or weekend hours available by appointment. Please call to schedule.

Clinic amenities

Convenient parking

Wheelchair-accessible

Service pets welcome

Assistive listening devices

Pediatrics

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.