The Hearing Group

“This practice is professional & caring. I always have a great experience ”

“I came for my 9 year old daughter, who was in need of new hearing aids. They were absolutely fantastic to work with! I was actually quite anxious to begin working with a new company and office for her hearing aids and screenings, but from parking lot to exiting the building, it was all so very easy. They were so knowledgeable and kind, and were so sweet to my daughter. I am thrilled and would certainly recommend!”

“Great customer service, Doctor and staff are very kind and easy to talk to. Very professional ”

“Dr Knapp was proactively helpful and made me extremely comfortable. She is a very knowledgeable doctor and a very sensitive human being. Destiny and the other receptionists are always very pleasant and helpful.”

“Very.pleased New hearing aids are great 5 star always I tell everyone great service thank.you”

“Dr. Knapp and her staff are exceptional. She is warm and friendly and really listens and understands your needs. My fearing test was thorough and her advice about a new model of hearing aids that would be best for my lifestyle was spot on! I feel like I’m really hearing for the first time in over a decade (my other hearing aids were lousy with speech and now I hear everything— didn’t know what I was missing! I’m very satisfied and highly recommend Dr. Knapp and this practice!”

“They are great!!! The staff are so friendly and efficient. Dr. Knapp is just great. She is very patient and listens to your questions. It is always a great visit. Thank you”

“I lost a hearing aid. The replacement came very quickly. Robbi made sure it was charged before I came to pick it up, and she checked to make sure it was properly adjusted. She offered to contact my insurance company to find out when my coverage ends, so I can make an educated decision about whether to extend my warranty for loss replacement. Everything was pleasant and efficient.”

“Knowledgeable. Professional. Courteous. Efficient. ”

“I had an appointment with Debra for a hearing evaluation, she was great! I’ve been very anxious about my hearing loss but she explained everything to me and answered all my questions. She even programmed and had me try on a couple of different hearing aids so I could experience the ability to hear fully again and that made all the difference. She took her time, was very understanding and I’m looking forward to going back and getting my hearing aids since I’ve now experienced what a difference they will make for me. I would highly recommend this office to anyone looking for a thorough hearing evaluation. ”

“I have the pleasure to work with Dr. Knapp very professional and the process was a good experience I will recommend this place in a heartbeat if you looking for a hearing test go to a real audiologist this is your place ”

“I was very impressed with Dr. Hershon and the staff. Dr. Hershon was extremely helpful and really took the time to make sure that my issues were addressed and that my questions were completely answered. ”

“Keep up the good work, and thank you for your kind discussions and remarks when reviewing my hearing situation. It is deeply appreciated !!!”

“Dr. Hershon's office is clean and modern. She treats you like a adorned family member. Her staff was polite and the wait was only minutes to see her. I didn't watch an entire program before being seen by the Dr.. Lastly, I felt that she is well versed in her field. I'll be returning for my follow-up visit.”

“Dr. Hershon has helped my husband and me with hearing evaluations and medical advisement regarding a rare ear condition we discovered in me. Dr. Knapp has also helped my Dad with his hearing test and hearing aids. They provided urgently needed help for Dad on short notice and have both been so kind and supportive in our care. They each listen, meet us where we are, and fully explain treatment options. ”

“Apprehensive about my hearing test, Deborah Knapp put me at ease. She was personable, professional and took time to fully explain the process and results. Great experience. ”

“I had a wonderful experience at the hearing group. The office was extremely mindful in its Covid precautions. The doctors were very patient and thorough with explaining every step of the process, from my hearing exam to the different hearing aids that would be available for me to use to improve my hearing and quality of life. I would highly recommend The Hearing Group...”

“I’ve been seeing Dr Hershon for many years. She helped me with my second hearing aid some years ago and now I am getting new hearing aids. I trust her to have my best interests in mind when she recommends the hearing aids. She is very friendly and pleasant and takes enough time to explain and answer any questions.”

“The Hearing Group is simply awesome. The entire staff are caring, friendly, patient, and expert at what they do. I've benefited so much from their care and attention—I love my high-tech hearing! Take care of your hearing, don't wait. The options are easy to use, highly discrete, super-effective, and these professionals make it easy. ”

“I would give the Hearing Group 5 plus stars! Dr.Robbi and entire staff are absolutely wonderful! They are gentle, kind, caring, and very knowledgeable! Dr. Robbi has now helped me with my new 2nd Hearing aid. New technology has so improved them! Also love that any time there is a problem (like losing one hearing aid) you can call them and you can be seen. The receptionists are also very warm and friendly. Finally it is easy to reach the office and parking is wonderful! So glad I found a wonderful group!! Thank you Dr Robbi & staff! ”

“They are absolutely the best. I feel at home when I go see them, they are so professional and they really take care of you. When I go there I feel I’m visiting friends. And reception in the front is so sweet and always pleasant. ”

“Navigating the waters of hearing loss can be challenging. Working with the Hearing Group has made that experience smoother sailing. From the meticulous and gracious concern provided by Katie, to the ease of scheduling to accommodate my work schedule, the service and attention to detail are great.”

“I have been a patient for 4+ years & the service still never fails to amaze me. Katie along with the entire staff is phenomal. These people know exactly what they’re doing & how to make their patients feel amazing about themselves. I will forever recommend the Hearing Group of WO. Thanks to them I have been able to do so many things without worrying about my hearing. They have put me at ease. THANK YOU!!! ”

“I took my elderly Mom to The Hearing Group after disappointing experiences at other service providers. They explained very clearly and in great detail what would be best for Mom and then provided it to her with a lot of concern and compassion. I would highly recommend them without hesitation.”

“I have been bringing my dad to Dr. Robbie and Dr. Knapp for quite a few years now - and, he just turned 100 this year. They have been so great to dad...kind, patient, accommodating and, very professional. Even at 100, his hearing aids are perfect and they know just what to do to adjust them as his needs change. Everyone at the office have been very helpful through the years especially Katie who is always available to help with batteries or any other issues that might come up between visits. I have recommended them to friends and everyone has been very pleased with the Hearing Group. I strongly recommend this group for your hearing needs! ”

“My hearing aids are great and the personal care that I receive from Dr Robbie & Dr Knapp is first rate. Thank you.”

“Efficient and professional service. I would definitely recommend.”

“The staff and doctors have always been efficient, accommodating and friendly. It has been a pleasure working with Dr. Knapp. She is quite personable and has worked hard to find the hearing aids to best fit my needs.”

“Friendly Drs. and staff. Provided excellent instructions and information. I wouls recommend.”

“all handled well and hearing aids do help.thanks”

“They were very pleasant to me. ”

“He was patient and asked good questions.”