The Hearing Group

"The Hearing Group - Sound Advice and Treatment"
1001 Pleasant Valley Way Ste 4 West Orange, NJ 07052
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A message from The Hearing Group about COVID-19:

Our office is OPEN for scheduled appointments ad curbside repair ONLY. We are not accepting walk-ins at this time. We are abiding by the CDC guidelines as well as the directives of the Governor’s office and placed protocols to ensure the health and safety of our patients and staff.

Clinic staff

Photo of Robbi Hershon, AuD, CCC-A from The Hearing Group

Robbi Hershon

AuD, CCC-A

Dr. Robbi Hershon is a licensed audiologist and Co-Owner of The Hearing Group. She earned a Bachelor’s degree from Ithaca College in Speech Pathology and Audiology, a Master’s degree in audiology from Northeastern University and a Doctorate in audiology from Arizona School of Health Sciences. Dr. Hershon holds a certificate of clinical competence in audiology from the American Speech Language Hearing Association and has earned several awards for Continuing Education. She gained experience in a variety of clinical settings including hospitals before co-founding The Hearing Group with Dr. Knapp in 2004. Among her membership in several prestigious associations both past and present, including her appointed seat on the Board of Directors of the West Orange Chamber of Commerce in January 2019, Dr. Knapp is also passionate about patient satisfaction when providing audiology care and hearing aid technology.

 

This provider is licensed in New Jersey (#YA451).
Photo of Debbie Knapp, AuD, CCC-A from The Hearing Group

Debbie Knapp

AuD, CCC-A

Dr. Debra Knapp is a licensed audiologist and Co-Owner of The Hearing Group. She earned a Master’s degree in audiology from Northeastern University in Boston and a Doctorate degree in audiology from the University of Florida in Gainesville. Dr. Knapp is licensed as both an audiologist and hearing aid dispenser by the state of New Jersey and is a fellow of the American Academy of Audiology. She gained experience working in a variety of clinical settings before joining into private practice with Dr. Hershon in 2004. She is passionate about patient care and reaching patient individual hearing goals thru understanding needs and determining solutions that work best for a better quality of life.

 

 

This provider is licensed in New Jersey (#YA404).

Clinic reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 16 verified patient reviews for The Hearing Group! Their average review score is 4.88 () from 16 reviews.

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“I had a wonderful experience at the hearing group. The office was extremely mindful in its Covid precautions. The doctors were very patient and thorough with explaining every step of the process, from my hearing exam to the different hearing aids that would be available for me to use to improve my hearing and quality of life. I would highly recommend The Hearing Group...”

of Monroe Township, NJ   
12/23/2020    Review submitted online
5 out of 5 1.

“I’ve been seeing Dr Hershon for many years. She helped me with my second hearing aid some years ago and now I am getting new hearing aids. I trust her to have my best interests in mind when she recommends the hearing aids. She is very friendly and pleasant and takes enough time to explain and answer any questions.”

of Berkeley Heights, NJ   
12/22/2020    Review submitted online
4 out of 5 1.

“The Hearing Group is simply awesome. The entire staff are caring, friendly, patient, and expert at what they do. I've benefited so much from their care and attention—I love my high-tech hearing! Take care of your hearing, don't wait. The options are easy to use, highly discrete, super-effective, and these professionals make it easy. ”

of Bloomfield, NJ   
11/11/2020    Review submitted online
5 out of 5 1.

“I would give the Hearing Group 5 plus stars! Dr.Robbi and entire staff are absolutely wonderful! They are gentle, kind, caring, and very knowledgeable! Dr. Robbi has now helped me with my new 2nd Hearing aid. New technology has so improved them! Also love that any time there is a problem (like losing one hearing aid) you can call them and you can be seen. The receptionists are also very warm and friendly. Finally it is easy to reach the office and parking is wonderful! So glad I found a wonderful group!! Thank you Dr Robbi & staff! ”

of Springfield, NJ   
10/25/2019    Review submitted online
5 out of 5 1.

“They are absolutely the best. I feel at home when I go see them, they are so professional and they really take care of you. When I go there I feel I’m visiting friends. And reception in the front is so sweet and always pleasant. ”

of West Orange, NJ   
08/14/2019    Review submitted online
5 out of 5 1.

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Clinic details

About this hearing center

At The Hearing Group our goal is providing our patients with the highest quality hearing health care available by conducting evaluations by certified and licensed Doctors of Audiology with over 37 years of combined experience. We offer comprehensive hearing evaluations and rehabilitation for patients of all ages. We always show prompt and courteous attention to your hearing concerns while providing professional services with integrity, honesty and compassion.

Hearing care services

We offer a variety of products and services including:

  • hearing aid evaluations
  • hearing aid sales, dispensing and fittings
  • hearing aid repairs and service
  • assistive listening devices
  • 2 year warranty for most hearing aids
  • free office visits 
  • free batteries for the life of your hearing aid

 

 

Clinic amenities

Convenient parking

Wheelchair-accessible

Service pets welcome

Assistive listening devices

Pediatrics

Hours of operation

SundayClosed
Monday9:00 am - 5:00 pm
by appointment
Tuesday9:00 am - 5:00 pm
by appointment
Wednesday9:00 am - 5:00 pm
by appointment
Thursday9:00 am - 5:00 pm
by appointment
Friday9:00 am - 5:00 pm
by appointment
Saturday9:00 am - 12:00 pm
by appointment
Evening and/or weekend hours available by appointment. Please call to schedule.

Our staff

One of New Jersey's best hearing aid centers and audiologists!

Clinic amenities

Convenient parking

Wheelchair-accessible

Service pets welcome

Assistive listening devices

Pediatrics

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.