The Hearing Group

1001 Pleasant Valley Way Ste 4 West Orange, NJ 07052

It is outside of normal business hours for this location. Please fill out the appointment request form for a call back.

(973) 419-6762

A message from The Hearing Group about COVID-19:

Our office is OPEN for scheduled appointments ad curbside repair ONLY. We are not accepting walk-ins at this time. We are abiding by the CDC guidelines as well as the directives of the Governor’s office and placed protocols to ensure the health and safety of our patients and staff.

Staff

Photo of Robbi Hershon, AuD, CCC-A from The Hearing Group

Robbi Hershon,
AuD, CCC-A

Audiologist

Dr. Robbi Hershon is a licensed audiologist and Co-Owner of The Hearing Group. She earned a Bachelor’s degree from Ithaca College in Speech Pathology and Audiology, a Master’s degree in audiology from Northeastern University and a Doctorate in audiology from Arizona School of Health Sciences. Dr. Hershon holds a certificate of clinical competence in audiology from the American Speech Language Hearing Association and has earned several awards for Continuing Education. She gained experience in a variety of clinical settings including hospitals before co-founding The Hearing Group with Dr. Knapp in 2004. Among her membership in several prestigious associations both past and present, including her appointed seat on the Board of Directors of the West Orange Chamber of Commerce in January 2019, Dr. Knapp is also passionate about patient satisfaction when providing audiology care and hearing aid technology.

 

Photo of Debra Knapp, AuD, CCC-A from The Hearing Group

Debra Knapp,
AuD, CCC-A

Audiologist

Dr. Debra Knapp is a licensed audiologist and Co-Owner of The Hearing Group. She earned a Master’s degree in audiology from Northeastern University in Boston and a Doctorate degree in audiology from the University of Florida in Gainesville. Dr. Knapp is licensed as both an audiologist and hearing aid dispenser by the state of New Jersey and is a fellow of the American Academy of Audiology. She gained experience working in a variety of clinical settings before joining into private practice with Dr. Hershon in 2004. She is passionate about patient care and reaching patient individual hearing goals thru understanding needs and determining solutions that work best for a better quality of life.

 

 

Roberta Hershon

Location

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Reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 29 verified patient reviews for The Hearing Group! Their average review score is 4.93 () from 29 reviews.

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“Dr Knapp was proactively helpful and made me extremely comfortable. She is a very knowledgeable doctor and a very sensitive human being. Destiny and the other receptionists are always very pleasant and helpful.”

Gita J. of Maplewood, NJ   
09/14/2022    Review submitted online

“Very.pleased New hearing aids are great 5 star always I tell everyone great service thank.you”

Carol B. of Verona, NJ   
08/23/2022    Review submitted online

“Dr. Knapp and her staff are exceptional. She is warm and friendly and really listens and understands your needs. My fearing test was thorough and her advice about a new model of hearing aids that would be best for my lifestyle was spot on! I feel like I’m really hearing for the first time in over a decade (my other hearing aids were lousy with speech and now I hear everything— didn’t know what I was missing! I’m very satisfied and highly recommend Dr. Knapp and this practice!”

Lynette T. of Roseland, NJ   
05/31/2022    Review submitted online

“They are great!!! The staff are so friendly and efficient. Dr. Knapp is just great. She is very patient and listens to your questions. It is always a great visit. Thank you”

Robin Y. of West Orange, NJ   
05/20/2022    Review submitted online

“I lost a hearing aid. The replacement came very quickly. Robbi made sure it was charged before I came to pick it up, and she checked to make sure it was properly adjusted. She offered to contact my insurance company to find out when my coverage ends, so I can make an educated decision about whether to extend my warranty for loss replacement. Everything was pleasant and efficient.”

Toni G. of Caldwell, NJ   
03/16/2022    Review submitted online

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Clinic details

The Hearing Group - Sound Advice and Treatment

At The Hearing Group our goal is providing our patients with the highest quality hearing health care available by conducting evaluations by certified and licensed Doctors of Audiology with over 37 years of combined experience. We offer comprehensive hearing evaluations and rehabilitation for patients of all ages. We always show prompt and courteous attention to your hearing concerns while providing professional services with integrity, honesty and compassion.

 

Videos

Photos

Hearing care services

We offer a variety of products and services including:

  • hearing aid evaluations
  • hearing aid sales, dispensing and fittings
  • hearing aid repairs and service
  • assistive listening devices
  • 2 year warranty for most hearing aids
  • free office visits 
  • free batteries for the life of your hearing aid

 

 

Amenities

Convenient parking

Convenient parking

Curbside service

Curbside service

Wheelchair accessible

Wheelchair-accessible

Service pets welcome

Service pets welcome

Assistive listening devices

Assistive listening devices

Pediatrics

Pediatrics

Financing available

Financing available

Tinnitus

Tinnitus

Affiliations

Clinic affiliations

We are preferred providers of the NFL Players Association’s Professional Athletes Foundation. Our goal is to bring better hearing to former professional athletes and fit them with the hearing technology they need.

Clinic affiliations

We are a proud partner of HearStrong, an organization that spreads hearing loss awareness and provides hearing aids to those in need.

Clinic links

Hours of operation

SundayClosed
Monday9 am - 5 pm
by appointment
Tuesday9 am - 5 pm
by appointment
Wednesday9 am - 5 pm
by appointment
Thursday9 am - 5 pm
by appointment
Friday9 am - 5 pm
by appointment
Saturday9 am - 12 pm
by appointment
Evening and/or weekend hours available by appointment. Please call to schedule.

Our staff

Announcement for The Hearing Group
One of New Jersey's best hearing aid centers and audiologists!

Amenities

Convenient parking

Convenient parking

Curbside service

Curbside service

Wheelchair accessible

Wheelchair-accessible

Service pets welcome

Service pets welcome

Assistive listening devices

Assistive listening devices

Pediatrics

Pediatrics

Financing available

Financing available

Tinnitus

Tinnitus

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.