The Hearing Group
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A message from The Hearing Group about COVID-19:
Our office is OPEN for scheduled appointments ad curbside repair ONLY. We are not accepting walk-ins at this time. We are abiding by the CDC guidelines as well as the directives of the Governor’s office and placed protocols to ensure the health and safety of our patients and staff.
Staff
Robbi Hershon,
AuD, CCC-A
Audiologist
Dr. Robbi Hershon is a licensed audiologist and Co-Owner of The Hearing Group. She earned a Bachelor’s degree from Ithaca College in Speech Pathology and Audiology, a Master’s degree in audiology from Northeastern University and a Doctorate in audiology from Arizona School of Health Sciences. Dr. Hershon holds a certificate of clinical competence in audiology from the American Speech Language Hearing Association and has earned several awards for Continuing Education. She gained experience in a variety of clinical settings including hospitals before co-founding The Hearing Group with Dr. Knapp in 2004. Among her membership in several prestigious associations both past and present, including her appointed seat on the Board of Directors of the West Orange Chamber of Commerce in January 2019, Dr. Knapp is also passionate about patient satisfaction when providing audiology care and hearing aid technology.
Debra Knapp,
AuD, CCC-A
Audiologist
Dr. Debra Knapp is a licensed audiologist and Co-Owner of The Hearing Group. She earned a Master’s degree in audiology from Northeastern University in Boston and a Doctorate degree in audiology from the University of Florida in Gainesville. Dr. Knapp is licensed as both an audiologist and hearing aid dispenser by the state of New Jersey and is a fellow of the American Academy of Audiology. She gained experience working in a variety of clinical settings before joining into private practice with Dr. Hershon in 2004. She is passionate about patient care and reaching patient individual hearing goals thru understanding needs and determining solutions that work best for a better quality of life.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 25 verified patient reviews for The Hearing Group! Their average review score is 4.92 () from 25 reviews.
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“I lost a hearing aid. The replacement came very quickly. Robbi made sure it was charged before I came to pick it up, and she checked to make sure it was properly adjusted. She offered to contact my insurance company to find out when my coverage ends, so I can make an educated decision about whether to extend my warranty for loss replacement. Everything was pleasant and efficient.”
“Knowledgeable. Professional. Courteous. Efficient. ”
“I had an appointment with Debra for a hearing evaluation, she was great! I’ve been very anxious about my hearing loss but she explained everything to me and answered all my questions. She even programmed and had me try on a couple of different hearing aids so I could experience the ability to hear fully again and that made all the difference. She took her time, was very understanding and I’m looking forward to going back and getting my hearing aids since I’ve now experienced what a difference they will make for me. I would highly recommend this office to anyone looking for a thorough hearing evaluation. ”
“I have the pleasure to work with Dr. Knapp very professional and the process was a good experience I will recommend this place in a heartbeat if you looking for a hearing test go to a real audiologist this is your place ”
“I was very impressed with Dr. Hershon and the staff. Dr. Hershon was extremely helpful and really took the time to make sure that my issues were addressed and that my questions were completely answered. ”
Clinic details
At The Hearing Group our goal is providing our patients with the highest quality hearing health care available by conducting evaluations by certified and licensed Doctors of Audiology with over 37 years of combined experience. We offer comprehensive hearing evaluations and rehabilitation for patients of all ages. We always show prompt and courteous attention to your hearing concerns while providing professional services with integrity, honesty and compassion.
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Hearing care services
We offer a variety of products and services including:
- hearing aid evaluations
- hearing aid sales, dispensing and fittings
- hearing aid repairs and service
- assistive listening devices
- 2 year warranty for most hearing aids
- free office visits
- free batteries for the life of your hearing aid
Amenities
Convenient parking
Curbside service
Wheelchair-accessible
Service pets welcome
Assistive listening devices
Pediatrics
Financing available
Tinnitus
Clinic links
Hours of operation
| Sunday | Closed |
| Monday | 9 am - 5 pm by appointment |
| Tuesday | 9 am - 5 pm by appointment |
| Wednesday | 9 am - 5 pm by appointment |
| Thursday | 9 am - 5 pm by appointment |
| Friday | 9 am - 5 pm by appointment |
| Saturday | 9 am - 12 pm by appointment |
| Evening and/or weekend hours available by appointment. Please call to schedule. | |
Our staff
Amenities
Convenient parking
Curbside service
Wheelchair-accessible
Service pets welcome
Assistive listening devices
Pediatrics
Financing available
Tinnitus
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details