The Hearing Group

1001 Pleasant Valley Way Ste 2 West Orange, NJ 07052

It is outside of normal business hours for this location. Please fill out the appointment request form for a call back.

(973) 419-6762

Staff

Photo of Robbi Hershon, AuD, CCC-A from The Hearing Group

Robbi Hershon,
AuD, CCC-A

Audiologist

Dr. Robbi Hershon is a licensed audiologist and Co-Owner of The Hearing Group. She earned a Bachelor’s degree from Ithaca College in Speech Pathology and Audiology, a Master’s degree in audiology from Northeastern University and a Doctorate in audiology from Arizona School of Health Sciences. Dr. Hershon holds a certificate of clinical competence in audiology from the American Speech Language Hearing Association and has earned several awards for Continuing Education. She gained experience in a variety of clinical settings including hospitals before co-founding The Hearing Group with Dr. Knapp in 2004. Among her membership in several prestigious associations both past and present, including her appointed seat on the Board of Directors of the West Orange Chamber of Commerce in January 2019, Dr. Knapp is also passionate about patient satisfaction when providing audiology care and hearing aid technology.

 

Photo of Debra Knapp, AuD, CCC-A from The Hearing Group

Debra Knapp,
AuD, CCC-A

Audiologist

Dr. Debra Knapp is a licensed audiologist and Co-Owner of The Hearing Group. She earned a Master’s degree in audiology from Northeastern University in Boston and a Doctorate degree in audiology from the University of Florida in Gainesville. Dr. Knapp is licensed as both an audiologist and hearing aid dispenser by the state of New Jersey and is a fellow of the American Academy of Audiology. She gained experience working in a variety of clinical settings before joining into private practice with Dr. Hershon in 2004. She is passionate about patient care and reaching patient individual hearing goals thru understanding needs and determining solutions that work best for a better quality of life.

 

 

Roberta Hershon,
AuD

Audiologist

Roberta Hershon provides the most comprehensive hearing care and amplification services and is well-equipped with the experience and technology necessary to address your individual hearing needs. 

Location

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Reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 39 verified patient reviews for The Hearing Group! Their average review score is 4.95 () from 39 reviews.

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“Service was outstanding from the first contact. Both Dr. Knapp and the office staff are caring and efficient. Dr. Knapp helped to select the proper hearing aids, then, set them up properly, and explained clearly and thoroughly how to use them. I'm very pleased with them and look forward to my follow up appointment. Great job by all!”

Robert E. of Cedar Grove, NJ   
01/23/2024    Review submitted online

“Cannot say enough good about Robbi and her entire staff. Robbi was so patient with me. We changed the hearing aid that she had originally ordered to another one. I felt bad, but she said no problem I am elderly and have been back two times since I got the hearing aids. She is so understanding and kind to me. I would recommend for people to come here even if they dont live close by. I have never met anyone with so much patience and understanding. Go here, especially if you are elderly, you will be treated very well and will be very satisfied with the service and people”

Constance R. of West Orange, NJ   
09/20/2023    Review submitted online

“Love this office but especially, the audiologists. I saw Robbi, who helped me choose the right hearing aid and did an excellent job programming the aid. These days with everything being computerized, the audiologist must keep up with the latest. Robbi was wonderful, patient and understood what I needed for my hearing loss. I highly recommend this office for anyone’s hearing needs.”

Pearl F. of South Orange, NJ   
09/19/2023    Review submitted online

“I am thrilled with the outstanding service provided by Dr. Knapp and the staff at The Hearing Center. I was referred to them by a trusted medical professional. Dr. Knapp was thorough, considerate, and efficient in explaining complex medical information. I understood, made a decision and a purchase. The staff was also courteous and extremely helpful every time I called and when I arrived. Dr. Knapp will likely fit me into their schedule the next time that I am in the area. I HIGHLY recommend the Hearing Group to everyone -- our hearing should be checked on a regular basis. Doing so, prevented severe damage to my hearing. ”

Veronica W. of South Orange, NJ   
06/30/2023    Review submitted online

“I’ve been seeing the Hearing Group since 2004. Robbi and Deb have always been friendly, compassionate, professional and personable. They listen to your issues and always come up with viable solutions. Their work has added quality to my lifestyle.”

John F. of Bayonne, NJ   
03/22/2023    Review submitted online

Official Response from The Hearing Group:
“Thank you for you kind words! It is always a pleasure to see you. ”
Received 04/04/2023

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A message from The Hearing Group:

Our office is OPEN for scheduled appointments ad curbside repair ONLY. We are not accepting walk-ins at this time. We are abiding by the CDC guidelines as well as the directives of the Governor’s office and placed protocols to ensure the health and safety of our patients and staff.

Clinic details

The Hearing Group - Sound Advice and Treatment

At The Hearing Group our goal is providing our patients with the highest quality hearing health care available by conducting evaluations by certified and licensed Doctors of Audiology with over 37 years of combined experience. We offer comprehensive hearing evaluations and rehabilitation for patients of all ages. We always show prompt and courteous attention to your hearing concerns while providing professional services with integrity, honesty and compassion.

 

Photos

Hearing care services

We offer a variety of products and services including:

  • hearing aid evaluations
  • hearing aid sales, dispensing and fittings
  • hearing aid repairs and service
  • assistive listening devices
  • 2 year warranty for most hearing aids
  • free office visits 
  • free batteries for the life of your hearing aid

 

 

Amenities

Convenient parking

Convenient parking

Curbside service

Curbside service

Wheelchair accessible

Wheelchair-accessible

Service pets welcome

Service pets welcome

Assistive listening devices

Assistive listening devices

Pediatrics

Pediatrics

Financing available

Financing available

Tinnitus

Tinnitus

Affiliations

Clinic affiliations

We are preferred providers of the NFL Players Association’s Professional Athletes Foundation. Our goal is to bring better hearing to former professional athletes and fit them with the hearing technology they need.

Clinic affiliations

We are a proud partner of HearStrong, an organization that spreads hearing loss awareness and provides hearing aids to those in need.

Clinic links

Hours of operation

SundayClosed
Monday9 am - 4 pm
Tuesday9 am - 4 pm
Wednesday9 am - 4 pm
Thursday9 am - 12 pm
Friday9 am - 4 pm
SaturdayClosed

Our staff

Announcement for The Hearing Group
One of New Jersey's best hearing aid centers and audiologists!

Amenities

Convenient parking

Convenient parking

Curbside service

Curbside service

Wheelchair accessible

Wheelchair-accessible

Service pets welcome

Service pets welcome

Assistive listening devices

Assistive listening devices

Pediatrics

Pediatrics

Financing available

Financing available

Tinnitus

Tinnitus

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.