Staff
Diana Caudill,
HIS
Hearing Instrument Specialist
When you need experience and compassion, Diana is here to serve you.
Diana Caudill has been working in the hearing care industry since 1999 and became a licensed hearing aid dispenser in 2001. She cares about every patient and specializes in helping people find the best solution for their hearing loss.
Diana is also a wife, mom, and grandma to her three grandchildren. She loves spending time with her family, traveling, swimming, reading, and daily walks with her dog.
Tim Cross,
BC-HIS, MA
Board Certified in Hearing Instrument Sciences
Tim Cross has made it his life's work to help others hear their best. He earned his bachelor's degree in Business Administration from the University of Dayton and was introduced to the hearing industry in 1985. He has been a licensed hearing aid dispenser for over 30 years. Tim also went on to study counseling at Pensacola Christian College, and Liberty University. He has helped thousands with their hearing needs and is dedicated to his patients satisfaction.
Tim and his wife Brenda have four adult children and five grandchildren. Outside of the office, Tim enjoys singing and playing music, especially in church. He also loves teaching Sunday school, playing golf, hiking and exploring God's creation with his family.
Bill Bruns,
BC-HIS, BS/BA
Board Certified in Hearing Instrument Sciences
Mr. Bill Bruns has been a licensed hearing instrument specialist for over 35 years. Bill has helps thousands of Ohioans hear better and has learned that listening to his patients' needs will provide them with the best possible hearing solutions. He serves his patients with confidence and compassion.
He is actively serving in our community through many social and charitable organizations as well as mentoring programs for at-risk youth. He enjoys spending time with his family, especially his 11 grandchildren. When he isn't helping people hear better, Bill and his wife enjoy traveling in their RV. His faith, family, profession and golf are his passions.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 12 verified patient reviews for Earzlink Hearing Care - Lebanon! Their average review score is 4.58 () from 12 reviews.
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“I really enjoy this experience, Dr. Cross is a nice, gentle man, easy to talk to and explain every thing. He knows his business, thank you. ”
“It's nice to hear TV without blowing everyone away. ”
“Time was taken with me. No pressure to buy the hearing aids. Just satisfaction that they would improve my hearing. Have told others to get in touch with Earzlink. ”
“I went there because he was supposed to fix my hearing aids. He worked on them and I left and I was about a half a mile down the road and they quit working again. ”
Received 03/19/2018Official Response from Earzlink Hearing Care - Lebanon:“Dear Robert, We were disheartened to see this and learn that your aids had stopped working after you left our office. We understand that must have been quite frustrating. Here at Earzlink, we want everyone to hear their best. That's why we welcome anyone seeking assistance with their hearing. When we're working to restore hearing aids purchased elsewhere, we first seek to repair the instruments in our local office at no charge to the patient. Sometimes, though, that fails to resolve the issue. In that case, we're happy to send the instruments to the original manufacturer for repair or restoration. As we mentioned when you were here, you can always let us know if you need more help and we'll assist you. Please call our office so we can arrange to send your hearing aids to the manufacturer for repair.”
“Tim was very knowledgble. He answered all my questions. Made me feel very comfortable. ”
Clinic details
Here at Earzlink in Lebanon, we treat you the way you deserve to be treated because we're a locally-owned, family-operated small business who puts your satisfaction on the top of our priorities. It's our goal to provide the best hearing aids and the best hearing care services in Ohio.
We want to help our patients experience their best hearing by providing the very best products and services at the lowest possible price. We focus on operating our business with an intense focus on keeping overhead costs to a minimum so we are able to offer superior quality hearing aids up to 54% below MSRP. This pricing strategy allows more of our customers to experience their best hearing with our great products at great prices.
Our staff are highly-skilled and experienced at helping people hear their best. We look forward to serving you.
We have nine Earzlink offices located across Ohio to serve you and your loved ones. Our Lebanon, OH office is located next to Lebanon Raceway, inside Juczyk Chiropractic office.
Hearing care services
Let Earzlink become your family-owned and operated trusted resource for the best in quality hearing aids and hearing care services, include the following:
- hearing screenings
- complete hearing tests
- hearing aid evaluations
- hearing aids
- hearing aid fittings to ensure proper amplification
- hearing aid accessories
- hearing aid service including cleaning, checks, maintenance and repairs
- hearing aid batteries
- battery club
- “Lifetime Care” program
Call us today to schedule your appointment to hearing better.
OUR BENEFIT PROGRAM
The Earzink Benefit Program is designed to enhance your insurance benefits and assist those without. To help you receive the best value in hearing care – we are in network with virtually all major insurance programs
We also offer:
- Risk-Free 30-day Trial
- Free Hearing Evaluations
- In-Office Repairs
Hours of operation
| Monday | 8 am - 5 pm |
| Tuesday | Open by appointment |
| Wednesday | Open by appointment |
| Thursday | Open by appointment |
| Friday | Open by appointment |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details
