Tru Clarity Hearing Care

108 Swedesboro Rd Ste 14 Mullica Hill, NJ 08062
(856) 343-4487

Staff

Photo of Michelle Campbell, BC-HIS from Tru Clarity Hearing Care

Michelle Campbell,
BC-HIS

Board Certified in Hearing Instrument Sciences

Michelle Campbell is a Board Certified Hearing Instrument Specialist who opened Tru Clarity Hearing Care in 2016. Michelle has over 16 years’ experience in the hearing healthcare field and has been a New Jersey licensed dispenser since 2003. She has earned several prestigious awards including South Jersey’s hearing care provider in 2009. Michelle believes in communicating with her patients on a personal level in order to understand how to help them find the best solution for their hearing health care.

Location

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Reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 2 verified patient reviews for Tru Clarity Hearing Care! Their average review score is 3.5 () from 2 reviews.

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“Things were fine until I requested a written explanation of test findings as verbally presented to me. Then things went south. I was told there was "no template to do that" and their laptop did not hold the ability to interpret the findings in a form other than the graph. What other questions did I have after everything had been explained? When I questioned what the potential costs of hearing aids would be I was told I would need another visit because I was "already overwhelmed" with all the information that had been presented. I was overwhelmed with the fact that my patient's right to have a written report in terms I could understand were violated. I felt as if I was treated like a child who had done something wrong by asking for a written explanation of findings. Three months have come and gone and I still feel the sting from the encounter and the tone of voice used in response to my request. With a doctorate degree, research has taught me how to handle large amounts of information. But through common sense I know when my intelligence has been insulted, when my rights have been violated and when my heart has been wounded. I wouldn't send a dog to this place, or perhaps a dog would receive a more gentle experience.”

J T. of Sewell, NJ   
03/18/2024    Review submitted online

Official Response from Tru Clarity Hearing Care:
“Dear valued patient, We are saddened to hear that you feel this way about your recent experience at our office. Please know that it was never our intention to make you feel dissatisfied or unhappy in any way. Your comfort and well-being are of the utmost importance to us, and we strive to provide a welcoming and compassionate environment for all our patients. We value your feedback and take your concerns to heart. We want to assure you that your satisfaction and trust are paramount to us, and we are committed to addressing any issues that may have arisen during your visit. Please feel free to reach out to us directly so we can discuss your experience further and work towards a resolution. We hope to have the opportunity to restore your confidence in our care. Warm regards, Tru Clarity ”
Received 03/20/2024

“I visited Tru Clarity Hearing Care office on Dec 3 for a hearing aid fitting. Michelle Campbell explained everything to me about my new hearing aids in a most thorough and professional manner. I am very confident about my decision to purchase from this company, and was impressed by the level of service and the warranty I received. I heartily recommend anyone needing hearing aids to visit them!”

Charles J. of Swedesboro, NJ   
12/03/2019    Review submitted online

Clinic details

Improve your hearing, improve your life

We are committed to bringing quality hearing aids and devices with the latest technology to ensure your complete satisfaction. Our professional staff will provide testing, evaluations, rehabilitation and match a solution that best fits your personal needs, lifestyle and budget.

Hearing care services

  • FREE hearing evaluations
  • Hearing aid sales
  • Hearing aid testing, evaluations and fittings
  • Aural Rehabilitation
  • Batteries
  • and more

 

(856) 343-4487

Hours of operation

SundayClosed
Monday9 am - 5 pm
Tuesday9 am - 5 pm
Wednesday9 am - 5 pm
Thursday9 am - 5 pm
Friday9 am - 5 pm
Saturday9 am - 12 pm
by appointment
Evening and/or weekend hours available by appointment. Please call to schedule.

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • Check
  • Debit
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.
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