Photo of Phelan Webb, HIS from Baldwin Hearing Center

Phelan Webb,

Hearing Instrument Specialist

Phelan Webb is a licensed Hearing Instrument Specialist and owner of Baldwin Hearing Center. She has over three decades experience helping people achieve healthy hearing and is knowledgeable in the latest technology in hearing aids and devices.


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Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 9 verified patient reviews for Baldwin Hearing Center! Their average review score is 4.67 () from 9 reviews.

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“I’ve know Missy for several years. She always goes above, and beyond to make certain you are happy with your hearing aides. I recently purschased high end hearing aides. After several days they were not up to my expectations. To be honest I’m deaf in one ear so this is a challenge. Missy took the hearing aides back, and replaced them with another brand of Bi-Cross hearing aides. After adjusting them all I can say is my hearing is amazing. Best in class Missy. Thank you!”

Rick F. of Gulf Shores, AL   
12/21/2022    Review submitted online

“Snowbird who needed a part repaired, in my hearing aid. This office clearly let me know the charge., $65. Missy quickly fixed it, then asked if I wanted it "programmed". I didn't know what that was she described it and I said sure. She did NOT tell me it was going to be another $400. To do that. I complained after speaking to my hearing office in Wi, who told me they would have charged $150. Well, Missy claims she told me, but I wouldn't be complaining now IF I had heard that cost description before She spent 10 minutes "reprogramming" my hearing aid. ”

James M. of Springbrook, WI   
02/21/2022    Review submitted online

“After purchasing my Resound hearing aids about 3 months ago in Indiana (snowbird) I was happy to find a Resound dealer in Gulf Shores. I had a loss of hearing in one ear when we were home and the audiologist took them, went to her office cleaned them and gave them back. The same thing happened here, so I contacted Baldwin Hearing Ctr. In Gulf Shores. The audiologist took the time to show me what was wrong, showed me how to clean and repair my hearing aids and explained how they work. ”

Rick S. of Greencastle, IN   
12/19/2019    Review submitted online

“I have been dealing with this company for over 6 months. I bought hearing aids which I wear every day. I've had some difficulty getting them adjusted and programmed but Phelan has been very knowledgeable and has taken time to help me get the very most out of them. I would recommend this store to anyone who has a need to improve their life by hearing everything around them.”

Ken M. of Gulf Shores, AL   
08/21/2019    Review submitted online

“Last spring I had several problems with my hearing aids. She was able to help me very efficiently. You won't be disappointed with the service.”

Paul S. of Foley, AL   
08/07/2019    Review submitted online

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Clinic details

Our professionals take time with each patient to ensure their satisfaction.  We provide a variety of quality products and services utilizing the latest in technology.  

Hearing care services

Our services include:

  • Complete audiologic evaluations and assessments
  • hearing aid sales, fitting and programming
  • custom ear-molds and ear plugs
  • repairs on hearing aids – most models
  • medical referral where needed
  • earwax management
  • assistive listening devices


(251) 517-3039

Hours of operation

Monday9 am - 5 pm
Tuesday9 am - 5 pm
Wednesday9 am - 5 pm
Thursday9 am - 5 pm
FridayOpen by appointment

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Accepted forms of payment

  • Visa
  • MasterCard
  • Cash
  • Check
  • Debit
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.
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