Sound Relief Tinnitus & Hearing Center - Scottsdale
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Staff
Madison Brown,
AuD, FAAA
Audiologist
Dr. Madison Brown attended Utah State University, where she earned her undergraduate degree as well as her Doctorate of Audiology (Au.D.). She began her career path not knowing the magnitude of challenges people experience with hearing healthcare. Her focus is to empower individuals to find hope and restore parts of their lives that have been affected by hearing and tinnitus. She is delighted to be a part of the Sound Relief team, where people come first, and innovation is prioritized to provide solutions and hope for all patients who walk through the door.
Through drastically improving her own quality of life by making incremental changes and trusting the process, her passion was ignited to help others on their journey toward better overall health. She understands the importance of providing individualized education, planning, tools, and support. She believes that joy, peace, and improvement are possible for all who are willing and ready to embark on the journey.
Madison enjoys spending time with her family and supporting her two children. She loves activities that involve body movement or being in the Arizona sunshine. In her spare time, you’ll find her on the golf course or relaxing at home.
Kelly Hanscom,
AuD, FAAA, CH-TM
Audiologist
Originally from Maryland, Kelly Hanscom earned her Bachelor’s of Hearing and Speech Sciences and Doctorate of Audiology (Au.D) from the University of Maryland.
Early in her Audiology career, she had a special interest in traumatic brain injuries, auditory processing disorders, and tinnitus. For the past six years, she has had the privilege of working with active military and Veterans. Her experience as a tinnitus specialist has taught her the importance of treating the whole person, and she looks forward to bringing the same individualized, high-level care to Sound Relief Tinnitus & Hearing Center. Dr. Kelly Hanscom sees patients at the Peoria and Scottsdale offices.
Dr. Hanscom lives in Scottsdale, AZ, with her border collie mix, Norman. She enjoys hiking, skiing, reading, and attending comedy shows in her free time.
Julie Prutsman,
AuD, FAAA
Audiologist / Owner
Dr. Julie Prutsman, owner and founder of Sound Relief Hearing Center, is a third-generation audiology professional. Her family entered the field of hearing health care in the 1950s. Julie earned her bachelor’s degree in biology from Marietta College (1996), her master’s degree in speech, language, and hearing sciences from the University of Colorado (1999), and her doctoral degree in audiology from the Pennsylvania College of Optometry’s School of Audiology (2003). Dr. Prutsman is a member of the Academy of Doctors of Audiology, American Academy of Audiology, Colorado Academy of Audiology, and American Tinnitus Association.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 12 verified patient reviews for Sound Relief Tinnitus & Hearing Center - Scottsdale! Their average review score is 5 () from 12 reviews.
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“When I first came to Sound Relief, I was in a panic with horrible tinnitus that had come about. I thought it would go away, and after reading all the scary stories on the internet, I realized that I needed help. After my first visit with my audiologist at Sound Relief, my mind was put at ease. They told me everything that I needed ,to be able to live a normal life with tinnitus. I took the TRT classes that were offered, and was fitted with some Oticon hearing devises, that put calming wave sounds into my ears. I used them for the sound therapy that gave my brain a break from the horrible sounds of the tinnitus. It took about 3 months for my brain to accept the tinnitus sounds. The hearing devises worked great, with the calming wave sounds. I could adjust the loudness and I had the rechanging station. The folks at Sound Relief are professionals. They saved my life. If I ever had a question, all I had to do was call or email. They are the best. Everyone in that office, Scottsdale and Peoria are so knowledgeable and kind, Thank you from the bottom of my heart.”
Received 03/07/2024Official Response from Sound Relief Tinnitus & Hearing Center - Scottsdale:“Thank you for sharing your journey with us! We're truly grateful to have been a part of your path to finding tinnitus relief. If you ever need anything, please don't hesitate to reach out. We're here for you every step of the way.”
“For decades I suffered with Tinnitus and didn’t think solutions existed. Other medical professionals told me for decades there was nothing that could be done with my Tinnitus. They were uninformed and wrong. I saw Sound Relief’s TV commercials for years and delayed going to see them because I had been told there weren’t solutions. I wish I had gone sooner, and now I am so happy working with their team! Their Oticon devices are GREAT! From the initial call and first meeting, every team member at Sound Relief has been amazing! ”
Received 03/07/2024Official Response from Sound Relief Tinnitus & Hearing Center - Scottsdale:“Thank you for the review! We're thrilled you found relief from your tinnitus after struggling for so long. We're dedicated to providing effective solutions and excellent care to our clients. Your feedback means the world to us, and we're grateful for the opportunity to help improve your quality of life. Please don't hesitate to reach out if you need anything else.”
“They are the most caring and supportive people I have ever known. ”
Received 01/09/2024Official Response from Sound Relief Tinnitus & Hearing Center - Scottsdale:“Thank you, Conley! We appreciate your support!”
“I have had a wonderful experience working with the staff at the Scottsdale, AZ location of Sound Relief. All employees have been very helpful starting with my initial information gathering call when I spoke with Layla. Her knowledge made me feel very comfortable in my choice to visit Sound Relief. I have seen 2 Audiologists and both are very professional and available to answer my questions. I chose the Oticon More 3 Mini R for my devices. I have been very happy with my choice. I completed by TRT trainings, and feel they were instrumental in learning to live with tinnitus. ”
Received 01/10/2024Official Response from Sound Relief Tinnitus & Hearing Center - Scottsdale:“Sue, thank you for sharing your positive experience. We are delighted to hear that your journey with us has been wonderful from the very beginning. Wishing you continued satisfaction with your Oticon devices. Your feedback is invaluable to us, and we appreciate you being a part of the Sound Relief family. If there's anything more we can do for you, please don't hesitate to reach out.”
“My experience with sound releif has been top notch! It's been a pleasure working with the doctors and staff! They have gone above and beyond my expectations! I will recommend them to anyone looking for help with tinnitus and hearing problems. Thankyou!”
Received 06/26/2023Official Response from Sound Relief Tinnitus & Hearing Center - Scottsdale:“Marie, thank you so much for taking the time to share your wonderful experience with Sound Relief. We strive to provide exceptional care and support to our patients, especially those dealing with tinnitus and hearing problems. It's fantastic to know that we not only met but exceeded your expectations. Your recommendation means a lot to us, and we're grateful for your trust in our services.”
A message from Sound Relief Tinnitus & Hearing Center - Scottsdale:
Sound Relief strictly adheres to all local and federal guidelines on COVID-19.
Clinic details
Hearing health care isn’t just what we do; it’s who we are. Some of our audiologists have tinnitus, a few of us have hearing loss, and everyone at Sound Relief has family members with hearing loss and/or tinnitus. We share a calling to help people suffering from tinnitus, hyperacusis, hearing loss, and other hearing health issues.
Our only loyalty is to our patients. Here, we give you all the time you need to share your tinnitus or hearing loss experience.
What especially makes us different is our specialization in tinnitus. No audiology practice team is ranked higher or referred with more confidence. With the most comprehensive FDA-approved tinnitus treatments anywhere, we’ve helped thousands experience life-changing results.
Our Core Values
1. Be People-Centered
2. Be Integrity Driven
3. Be Innovative
Please visit one of our 9 Colorado and Arizona hearing and tinnitus centers. Listed above you can follow the center link convenient to you to make an appointment.
Our Scottsdale office is located between Cactus Rd and Shea Blvd on North Scottsdale Rd.
Photos
Hearing care services
Sound Relief Tinnitus & Hearing Center offers specialized audiology services, including tinnitus treatment, extensive diagnostic hearing testing, and solutions for decreased sound tolerance.
- Hearing & speech comprehensive testing/evaluation, consists of a series of tests and inspections to assess the overall hearing health of a patient.
- Tinnitus assessment, tinnitus is common and often described as a "ringing, rushing or buzzing sound in the ears". The tinnitus assessment at Sound Relief combines tinnitus-specific tests, a comprehensive audiological evaluation, and tympanometry.
- Hyperacusis assessment, a hearing disorder for patients with a decreased tolerance for everyday noise/sounds at such high levels that it causes irritation, anxiety, or even physical pain.
- Hearing aid evaluation, based on your test results, needs, lifestyle and budget together we will determine which hearing device will best suite you.
- Hearing aid sales, rechargeable, background noise cancellation and Bluetooth streaming capability.
- Custom made and fitted hearing aids
- Programming of hearing aids with your full prescription.
- Real Ear Measurements (REM), REMs are the gold standard in audiology for verification that the hearing aids are working as they should and providing the intended benefits inside the patient’s ear canal at the eardrum.
- Distortion Product Otoacoustic Emissions (DPOAEs), this test measure frequencies in each ear and the audiologist interprets the results found.
- Removal and management of non-Impacted and impacted Cerumen (earwax).
Hearing Device & Hearing Protection Audiology Services
- Hearing aid clean and check
- General hearing aid service including repairs
- Earmold impression
- Out of Office Visits “House Calls”
Amenities
Free coffee
Free WiFi
Convenient parking
Curbside service
Wheelchair-accessible
Service pets welcome
Assistive listening devices
Financing available
Telehealth services
Tinnitus
Remote hearing aid programming
Ear cleaning
Clinic links
Hours of operation
| Sunday | Closed |
| Monday | 8:30 am - 5 pm by appointment |
| Tuesday | 8:30 am - 5 pm by appointment |
| Wednesday | 8:30 am - 5 pm by appointment |
| Thursday | 8:30 am - 5 pm by appointment |
| Friday | 8:30 am - 1 pm by appointment |
| Saturday | Closed |
Visit our other locations
4824 East Baseline Rd Ste 102
Mesa, AZ 85206
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16155 N 83rd Ave Ste 101
Peoria, AZ 85382
View Details
Your Goals Are Sound Relief Goals
Amenities
Free coffee
Free WiFi
Convenient parking
Curbside service
Wheelchair-accessible
Service pets welcome
Assistive listening devices
Financing available
Telehealth services
Tinnitus
Remote hearing aid programming
Ear cleaning
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details