Florence Hearing Health Care

"Better living through better hearing "
190 Nonotuck St Ste 102 Florence, MA 01062
Clinic location map

A message from Florence Hearing Health Care about COVID-19:

Please rest assured that Florence Hearing Health Care will closely monitor and follow all CDC and Massachusetts guidelines to ensure our patients and staff are safe. See our website for specific details of our COVID-19 protocols which include use of masks, temperature screenings, and disinfecting of all spaces and equipment between patients. Please call for more information.

Clinic staff

Photo of Jennifer Sowards, AuD, FAAA, CCC-A from Florence Hearing Health Care

Jennifer Sowards,

Your Hearing Network


Your Hearing Network

Dr. Jennifer Sowards is a Massachusetts licensed audiologist. She has an exceptional understanding of hearing loss and the challenges it poses having had hearing loss since the age of 6. Dr. Sowards is knowledgeable in the latest technology in hearing aids and devices. She holds a Certificate of Clinical Competence in Audiology from the American Speech Language Hearing Association and is a fellow of the American Academy of Audiology as well as the Academy of Doctors of Audiology. She earned a Bachelor’s degree from the University of Kentucky in Communication Disorders and a Doctorate in Audiology from the University of Louisville.

This provider has NPI #1306874516 and is licensed in Massachusetts (#1093).

Clinic reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 58 verified patient reviews for Florence Hearing Health Care! Their average review score is 4.98 () from 58 reviews.

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“I had been in need of "hearing assistance" for years (just ask my wife...) and my primary care doctor referred me to Florence Hearing Health Care. I am so happy they did. In spite of the damper put on everything by the Covid-19 pandemic I got an appointment pretty promptly. The folks there followed all safety protocols. They were warm and welcoming. I proceeded through testing which showed moderate hearing loss and was given the opportunity to try out a set of hearing aids for a couple of weeks. Dr. Niemi did a fantastic job explaining my options and I made my selection. I am very happy with the results and have had my first follow up and fine tuning of my devices. My kudos to Dr. Niemi and Dr. Sowards for taking such good care of my needs. I highly recommend them to others in need of help with their hearing.”

of Amherst, MA   
04/02/2021    Review submitted online
5 out of 5 1.

“After attending a free to the public presentation by Dr. Sowards I was sure that I wanted her to assess my hearing loss. I have been met with a level of care, concern, commitment and professionalism like never before! There is virtually no wait time and you are treated like the star patient of the day! All of the attention is on the patient with very few, if any, office distractions. The care provided really is all about the patient! I feel well "heard" and respected. I resoundingly encourage one and all with hearing issues to take advantage of Dr. Soward's expert care.”

of Florence, MA   
03/09/2020    Review submitted online
5 out of 5 1.

“Friendly, thoughtful - she is good at explaining care and operation of my new hearing aids. Plus, she saved me a good amount of money by alerting me to a new option in my health insurance. ”

of Florence, MA   
03/09/2020    Review received via mail
5 out of 5 1.

“I first met Jennifer at the Clarke School and then later in her own practice. She brought me back from the edge of hearing loss. I would recommend her to anyone having trouble with making out what other people are saying, real people or those on TV. Anyway, she is completely professional, which is important, but genuine and friendly, which are even more important.”

of Florence, MA   
02/07/2020    Review submitted online
5 out of 5 1.

“Dr Sowards and her staff are very professional and attentive to your care and satisfaction with any hearing issues that you have. If you are new to having hearing aids they are knowledgeable and experienced in help you choose what you need to have and are understanding of the problems you may encounter. I have had hearing aids for several years and they made the process of getting new ones a positive experience. I would recommend Dr Sowards and her staff at Florence Hearing Health Care to anyone who needs or are contemplating to get hearing aids. ”

of Chicopee, MA   
02/01/2020    Review submitted online
5 out of 5 1.

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Clinic details

About this hearing center

Florence Hearing Health Care offers comprehensive hearing evaluations and will work with you to find the hearing solution that fits your needs, lifestyle and budget. The staff is trained in the latest technology and offers a complete selection of hearing aids and devices from the top manufacturers. From diagnosis to treatment, and through the life of your hearing instruments, we provide our patients the best care in the industry. 

Hearing care services

Our services include the following:

  • comprehensive hearing evaluations and testing
  • hearing aid sales – latest technology
  • hearing aid dispensing and fittings
  • hearing aid accessories
  • hearing aid service including cleaning, checks, maintenance and repairs
  • custom earmolds and hearing protection
  • hearing aid batteries
  • assistive listening devices
  • tinnitus
  • earwax removal


Hours of operation

Monday9:00 am - 4:00 pm
Tuesday9:00 am - 4:00 pm
Wednesday9:00 am - 4:00 pm
Thursday9:00 am - 4:00 pm
Friday9:00 am - 4:00 pm
Evening and/or weekend hours available by appointment. Please call to schedule.

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.