Florence Hearing Health Care

190 Nonotuck St Ste 102 Florence, MA 01062

It is outside of normal business hours for this location. Please fill out the appointment request form for a call back.

A message from Florence Hearing Health Care about COVID-19:

Please rest assured that Florence Hearing Health Care will closely monitor and follow all CDC and Massachusetts guidelines to ensure our patients and staff are safe. See our website for specific details of our COVID-19 protocols which include use of masks, temperature screenings, and disinfecting of all spaces and equipment between patients. Please call for more information.


Photo of Jennifer Sowards, AuD, FAAA, CCC-A from Florence Hearing Health Care

Jennifer Sowards,


Dr. Jennifer Sowards is a Massachusetts licensed audiologist. She has an exceptional understanding of hearing loss and the challenges it poses having had hearing loss since the age of 6. Dr. Sowards is knowledgeable in the latest technology in hearing aids and devices. She holds a Certificate of Clinical Competence in Audiology from the American Speech Language Hearing Association and is a fellow of the American Academy of Audiology as well as the Academy of Doctors of Audiology. She earned a Bachelor’s degree from the University of Kentucky in Communication Disorders and a Doctorate in Audiology from the University of Louisville.


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Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 61 verified patient reviews for Florence Hearing Health Care! Their average review score is 4.98 () from 61 reviews.

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“I knew something was going on with my hearing and started searching for a place to get tested. A friend recommended Florence Hearing.I answered some questions on their website and was surprised at the immediate response. The whole process is relaxed and friendly. The appointments are structured with enough time to address all concerns and questions never rushed. No sales pitch,all options are presented and explained in detail. Florence Hearing was an excellent match for me and I highly recommend them. Thank you Dr. Jen”

of Chicopee, MA   
06/19/2021    Review submitted online
5 out of 5 1.

“Jennifer and team were a pleasure to work with. They were very attentive and explained the whole process and equipment thoroughly in addition to answering all my questions and concerns. After working with them I came away with a good product and a new lease on life. They opened up the world I lost and forgot about with my hearing loss . I highly recommend them. Thank you Florence Hearing”

of Easthampton, MA   
05/13/2021    Review submitted online
5 out of 5 1.

“They are the nicest and most professional people in the world. They have made my quality of life so much better. They really know their business. I was very impressed. You couldn't find a better place to fix your hearing problems, they are excellent. The whole staff goes out of their way to help you.”

of West Springfield, MA   
04/28/2021    Review submitted online
5 out of 5 1.

“I had been in need of "hearing assistance" for years (just ask my wife...) and my primary care doctor referred me to Florence Hearing Health Care. I am so happy they did. In spite of the damper put on everything by the Covid-19 pandemic I got an appointment pretty promptly. The folks there followed all safety protocols. They were warm and welcoming. I proceeded through testing which showed moderate hearing loss and was given the opportunity to try out a set of hearing aids for a couple of weeks. Dr. Niemi did a fantastic job explaining my options and I made my selection. I am very happy with the results and have had my first follow up and fine tuning of my devices. My kudos to Dr. Niemi and Dr. Sowards for taking such good care of my needs. I highly recommend them to others in need of help with their hearing.”

of Amherst, MA   
04/02/2021    Review submitted online
5 out of 5 1.

“After attending a free to the public presentation by Dr. Sowards I was sure that I wanted her to assess my hearing loss. I have been met with a level of care, concern, commitment and professionalism like never before! There is virtually no wait time and you are treated like the star patient of the day! All of the attention is on the patient with very few, if any, office distractions. The care provided really is all about the patient! I feel well "heard" and respected. I resoundingly encourage one and all with hearing issues to take advantage of Dr. Soward's expert care.”

of Florence, MA   
03/09/2020    Review submitted online
5 out of 5 1.

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Clinic details

Better living through better hearing

Florence Hearing Health Care offers comprehensive hearing evaluations and will work with you to find the hearing solution that fits your needs, lifestyle and budget. The staff is trained in the latest technology and offers a complete selection of hearing aids and devices from the top manufacturers. From diagnosis to treatment, and through the life of your hearing instruments, we provide our patients the best care in the industry. 

Hearing care services

Our services include the following:

  • comprehensive hearing evaluations and testing
  • hearing aid sales – latest technology
  • hearing aid dispensing and fittings
  • hearing aid accessories
  • hearing aid service including cleaning, checks, maintenance and repairs
  • custom earmolds and hearing protection
  • hearing aid batteries
  • assistive listening devices
  • tinnitus
  • earwax removal


Hours of operation

Monday9 am - 4 pm
Tuesday9 am - 4 pm
Wednesday9 am - 4 pm
Thursday9 am - 4 pm
Friday9 am - 4 pm
Evening and/or weekend hours available by appointment. Please call to schedule.

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.