Florence Hearing Health Care

“Professional, competent, explained everything and answered all questions. Made call back to check if everything was working alright. Never rushed an appointment. Great experience. ”

“Excellent job explaining hearing aid,never rushed, cares about patient and that patient understands how hearing aid works, never felt like we were being pushed, Jennifer believes in her product, and it shows”

“Dr. Sowards was excellent in all areas of our experience of getting hearing aids. I was very apprehensive at first but she answered all my questions and because of her, I ended up buying the best hearing aids she carried. She is the best! ”

“From start to finish, Dr. Jenn Sowards helped me through the process. She was a sweet, kind doctor. She taught me everything I needed to know. I would recommend this place to everyone who needs help with hearing. The best doctor around. ”

“Dr. Sowards is very helpful and knowledgeable regarding hearing aid types and use. Always available for assistance by phone or in the office. Very friendly. I highly recommend her. ”

“Very professional, informative, thoughtful, and technically competent - improved my hearing greatly!”

“Dr. very thorough with testing. Very pleasant experience. Will definitely return if further concerns. ”

“Jennifer has been wonderful. She is very thorough and explains everything in laymans terms. I would recommend her very highly. ”

“I was reluctant to venture into the realm of hearing aids but was urged by my wife to go for a hearing evaluation. My experience with Dr. Sowards has been totally positive. She is extremely knowledgeable and shows a deep understanding of the equipment that she uses and the corresponding terminology. Her office is run very efficiently with appointment reminders, on-time office visits and a competent receptionist. My hearing evaluation was done thoroughly and I was given a detailed explanation of the results. Consequently I now have hearing aids and am surprised by the things that I had not been hearing before. In a follow up appointment, Dr. Sowards spent considerable time tweaking my hearing aids to be sure that what they were delivering what my hearing evaluation called for. Additionally she spent time adjusting the fit of the aids. I cannot say enough positive things about my experience with Dr. Sowards and her office. It certainly has been a 5-star process for me.”

“Very professional, friendly service. Jennifer clearly explained assessment findings without even the slightest pressure to purchase hearing aids. I would not even think about going to any other audiology service provider. ”

“I took my 95 year old mother to see Dr. Sowards to assess and improve her hearing. She not only accommodated my wheelchair bound mom, but tailored her plan to my mother's needs. She explained everything completely, made sure my mom was comfortable and gave us great follow-up care. My mother's hearing has improved dramatically. I highly recommend Dr. Sowards for any of your hearing needs. ”

“Dr. Sowards is the kindest, smartest person I could have ever found to take care of my hearing problem. At my age, I have a hard time with anything new and she has seen me many times when I requested a refresher. I love the ease of the hearing aid. The modern technology is amazing. I can hear running water now. I am so happy.”

“I could not ask for better care. Dr. Sowards clearly explains everything! Attention to details and attention to you, the patient. I recommend her, she is the best. ”

“Every aspect of my contact with this office and my evaluation and discussion with Dr. Sowards exceeded my expectation. Dr. Sowards was highly professional. Very clear in her explanations and took the time to discuss her findings and recommendations in a way that respected my level of knowledge. Five star rating!!”

“Dr. Sowards was extremely thorough and provided as much information as possible. I felt at ease and comfortable while I was there and after I left. I was very impressed with her professionalism and reassurance throughout my appointment. She answered all of my questions and gave me information on what to do next. I really trust her expertise in monitoring my hearing from here on out!”

“My experience was excellent. ”

“I was referred by my primary care physician after I developed tinnitus. I was so impressed with Dr. Sowards approach. She explained everything she was going to do in detail, answered all my questions thoroughly and asked detailed questions about my history to be sure she missed nothing in her evaluation. I was a little anxious going in, but Dr. Sowards made the evaluation a very positive situation. So happy to have an audiologist I trust to monitor my hearing.”

“Wonderful to be able to hear sound that I have been missing for years and years. Also, to correctly hear speech that I have been unable to understand. Thank you. ”

“Sometimes a hearing test isn’t ‘just a hearing test’. Dr Sowards was very thorough, answered questions I had coming in and any questions that came up during the testing. She went beyond just running a test and giving me results. She explained everything in detail (and I like a lot of detail) and gave me information on how the hearing issues I have may have contributed to other health issues. This is potentially a life changing diagnosis for me, and I can’t stress enough how well I was treated and how my particular history was paid attention to and treated with respect. Thank you doesn’t seem to be adequate in this case.”

“Very attentive. ”

“Jennifer Sowards is enthusiastic and animated about her commitment to informing patients and articulating all the information with clarity and care. She exudes warmth and she HEARS all your concerns. We should all feel fortunate to have this expert in the Valley. ”

“Dr. Sowards was knowledgeable, fixed my hearing aid problem and the wax buildup - she was excellent and efficient. I found her to be friendly, personable, good humor and her office secretary, Nicole, warm and open and good natured. I will use Dr. Sowards as my new audiologist. ”

“Wise, thorough, helpful in every possible way. Recommend gladly with no reservations. She’s to be treasured.”

“I accompanied my husband to the clinic for a hearing test. He was having trouble understanding me; complaining that I spoke too softly! He was very nervous but Dr. Jennifer Sowards was very kind, giving him a very thorough evaluation. He has had his new aids for two days and is complaining about this noisy world!! The TV is no longer extremely loud! We were both very pleased with her thoroughness and excellent instruction as to the care and use of the aids (which are very tiny and almost invisible BUT are very powerful!) Deciding to get a hearing aid is sometimes a difficult decision to make and can be a little scary. But Dr. Sowards helps make the decision easy. ”

“I noticed I was having difficulty hearing in some situations but hesitant seeking help because I was afraid of choosing an audiologist whose main interest was in selling me hearing aids. Dr. Jennifer Sowards of Florence Hearing Health Care put me at ease. She explained each test and the results. I was then given options of aids to help me hear more clearly. Since my purchase, she has worked with me to make sure I’m getting the best results from the hearing aids I chose. I highly recommend Dr. Sowards at Florence Hearing Health Care for superior care to anyone with a hearing problem”