Florence Hearing Health Care

190 Nonotuck St Ste 102 Florence, MA 01062

It is outside of normal business hours for this location. Please fill out the appointment request form for a call back.

(413) 667-4058

A message from Florence Hearing Health Care about COVID-19:

Please rest assured that Florence Hearing Health Care will closely monitor and follow all CDC and Massachusetts guidelines to ensure our patients and staff are safe. See our website for specific details of our COVID-19 protocols which include use of masks, temperature screenings, and disinfecting of all spaces and equipment between patients. Please call for more information.

Staff

Photo of Jennifer Sowards, AuD, FAAA, CCC-A from Florence Hearing Health Care

Jennifer Sowards,
AuD, FAAA, CCC-A

Audiologist

Dr. Jennifer Sowards is a Massachusetts licensed audiologist. She has an exceptional understanding of hearing loss and the challenges it poses having had hearing loss since the age of 6. Dr. Sowards is knowledgeable in the latest technology in hearing aids and devices. She holds a Certificate of Clinical Competence in Audiology from the American Speech Language Hearing Association and is a fellow of the American Academy of Audiology as well as the Academy of Doctors of Audiology. She earned a Bachelor’s degree from the University of Kentucky in Communication Disorders and a Doctorate in Audiology from the University of Louisville.

Photo of Anna Niemi, AuD, CCC-A from Florence Hearing Health Care

Anna Niemi,
AuD, CCC-A

Audiologist

Having worked nearly twenty years managing finances for various small businesses in Western Massachusetts and Connecticut, Dr. Niemi decided to pursue a new profession where her work would have a more direct impact on the lives of those in the community that she serves.

A native of Massachusetts, she received her Doctoral degree in Audiology from the University of Massachusetts - Amherst in May 2020. Dr. Niemi completed her fourth-year externship with us at Florence Hearing Health Care. She is a Fellow of the American Academy of Audiology, Massachusetts Academy of Audiology and the Academy of Doctors of Audiology. She also holds a Certificate of Clinical Competence from the American Speech, Language and Hearing Association.

Along with her husband and two boys, Dr. Niemi enjoys traveling, hiking and spending time with their chocolate Labrador retriever, Jack.

Location

Clinic location map

Reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 66 verified patient reviews for Florence Hearing Health Care! Their average review score is 4.98 () from 66 reviews.

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“After several years of denial, I asked my physician for a referral to evaluate the extent of my hearing loss. He suggested Florence Hearing and I was able to meet with Dr. Niemi shortly thereafter. She took great care in characterizing the loss and in learning about the way that I lived before presenting a range of options. Based upon what I felt was important, I was given a "try-out" pair of hearing aids with the suggestion that I use them in as many situations as possible to determine if they were suitable. Dr. Niemi encouraged questions and concerns and she did not waffle in explaining that my hearing would never be restored to that of a 20 year old. She was precise in her manner and always encouraging. I've been using the hearing aids for two months now and they are an inobtrusive part of my daily routine. Its nice to hear birds chirping, doors creaking, and not having to ask people to repeat themselves. This is why I have rated Florence Hearing and Dr. Niemi so highly. ”

Bryan N. of Hatfield, MA   
07/27/2022    Review submitted online

“I cannot recommend Florence Hearing Center enough. I brought my mother to have her hearing evaluated and was so impressed by their hearing evaluation and the compassionate care they provided. The staff is so welcoming and treated us like family. Although there are hearing centers closer to home, Florence Hearing provides personal attention that is worth the drive. Highly recommend Florence Hearing Center!! They are the best!”

Renee S. of West Springfield, MA   
07/21/2022    Review submitted online

“I am a long time hearing aid user and the care that was shown to me in selection of the best bi-cross for me was excellent. The follow-up visit was meticulous. I have not had such compassionate care since I began using hearing aids. I also second the many comments about the staff and their responsiveness. This is the best plae to go in the Valley for excellent hearing care.”

DIANE P. of Florence, MA   
04/17/2022    Review submitted online

“I was evaluated for hearing loss and tinnitus by Dr. Niemi. I am so happy I chose this provider. Dr. Niemi walked me through every step from my assessment. She explained the results of my testing, options for next steps, the process for fitting of my hearing aids and provided follow-up calls and a visit. She clearly explained everything and I was at ease going through this new journey in my life. Lastly, I am so pleased that I can hear so much better with my new hearing aids. I can't say enough about Dr. Niemi and the staff at Florence Hearing Health Care Center.”

Nancy B. of Belchertown, MA   
02/01/2022    Review submitted online

“I had a previous experience with an audiologist which was totally unsatisfactory. A very good friend recommended Florence Hearing Health Care and the difference in my experience was huge. Everything was carefully explained to me, all my questions were answered directly and completely, and every step in my assessments was fully explained. I was treated with respect, and all the staff listened carefully to all my concerns. ”

Vincent F. of South Hadley, MA   
01/26/2022    Review submitted online

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Clinic details

Better living through better hearing

Florence Hearing Health Care offers comprehensive hearing evaluations and will work with you to find the hearing solution that fits your needs, lifestyle and budget. The staff is trained in the latest technology and offers a complete selection of hearing aids and devices from the top manufacturers. From diagnosis to treatment, and through the life of your hearing instruments, we provide our patients the best care in the industry. 

Hearing care services

Our services include the following:

  • comprehensive hearing evaluations and testing
  • hearing aid sales – latest technology
  • hearing aid dispensing and fittings
  • hearing aid accessories
  • hearing aid service including cleaning, checks, maintenance and repairs
  • custom earmolds and hearing protection
  • hearing aid batteries
  • assistive listening devices
  • tinnitus
  • earwax removal

 

Amenities

Free wifi

Free WiFi

Convenient parking

Convenient parking

Curbside service

Curbside service

Wheelchair accessible

Wheelchair-accessible

Service pets welcome

Service pets welcome

Financing available

Financing available

Tinnitus

Tinnitus

 Remote hearing aid programming

Remote hearing aid programming

Masks worn here

Masks worn here

Hours of operation

SundayClosed
Monday9 am - 4 pm
Tuesday9 am - 4 pm
Wednesday9 am - 4 pm
Thursday9 am - 4 pm
Friday9 am - 4 pm
SaturdayClosed
Evening and/or weekend hours available by appointment. Please call to schedule.

Amenities

Free wifi

Free WiFi

Convenient parking

Convenient parking

Curbside service

Curbside service

Wheelchair accessible

Wheelchair-accessible

Service pets welcome

Service pets welcome

Financing available

Financing available

Tinnitus

Tinnitus

 Remote hearing aid programming

Remote hearing aid programming

Masks worn here

Masks worn here

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.