Audiology Concepts - Edina

“Had an appointment today (10/25/2018, filled out all the paper work gave my insurance, get in only to see someone that was being trained and had a Doctor with her...She she got me started with the hearing test, starting with the right ear, then started with the left ear, when the Doctor came in and told me that my insurance card had expired, the only thing i could think of is maybe i had grab an old card by mistake...So they stopped ever thing, telling me i should go to Hennepin county, for my hearing test, that they would do the test and fit me for a hearing aid if needed, it almost made me feel like they thought i couldn't afford to have this done. When I got home and called my insurance company (Medica) to see if my insurance expired they told me NO i was covered, and that Audiology Concepts was one company that they took, so every thing should have been good...I called Audiology Concepts and told them that my insurance was good and had not expired, so I don't know what that was all about..But i will never go back there or recommend any family or friends to go there, made me feel like they thought I was too poor and couldn't afford there services.... ”

“The attention one gets at this clinic is exceptional. There's no hurry, no feeling that too much time is being spent, no question is too trivial; and best of all, the audiologist will work with you until the finest possible result is achieved.”

“I have been working with Dr. Paula Schwartz and Kathy Wieser and they have gone above and beyond in trying to get me into the right hearing aids. I couldn't have gone to a better place...highly recommend them if you need a hearing aid.”

“Outstanding. Dr. Schwartz and her staff are so wonderful with my mom. At 72 years young, my mom is very strong willed and quite concerned about her budget. So while she was aware that she had some hearing loss, she was very anxious about the cost for better hearing, so she preferred to accept her hearing situation or lack of, instead of seeking help. After a few years of teasing, we convinced mom to have a hearing test. We went to Audiology Concepts where Dr. Schwartz and her team took the time to explain hearing loss and how the right equipment could really change my mom's life. Dr. Schwartz throughly explained the level of my mom's hearing loss and offered her a week's trial with a hearing aid that did exactly what Dr. Schwartz explained it would do, change her life. She presented affordable products that are very easy to use and completely resolved all of my mom's questions and concerns. Thank you to Dr. Schwartz and the team at Audiology Concepts for your kind and compassionate care of my mom and for really changing her life. ”