Hearing Consultants - Lake St. Louis

1000 Lake St Louis Blvd Ste. 115 Lake St Louis, MO 63367
(314) 488-2915


Photo of Megan Kelly, MS, CCC-A from Hearing Consultants - Lake St. Louis

Megan Kelly,


Megan has over fifteen years experience in Audiology.  She received her Bachelor’s Degree from Southern Illinois University and her Master’s Degree in Audiology from Washington University.  She is licensed as an audiologist in the state of Missouri, a member of ASHA (American Speech-Language-Hearing Association) and holds a Certificate of Clinical Competence in Audiology.  Megan currently serves as a pediatric audiologist on the Missouri Newborn Hearing Screening Standing Committee. She is experienced in diagnosing hearing loss and fitting hearing aids on children and adults of all ages. Her specialties include diagnosing infant and pediatric hearing loss, early intervention, auditory processing disorders, and hearing aid technology.   In addition to her duties coordinating the newborn hearing screening program at Hearing Consultants, in conjunction with SSM Health, Megan serves as the area MOHear representative, guiding families with newly identified hearing loss.


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Read 1 verified patient review for Hearing Consultants - Lake St. Louis! Their review score was 1 () from 1 review.

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“I went to this place because of my insurance. Got the test and had to go to one of their their recommended Ent Drs. He ordered an MRI of my brain and suggested I had a tumor in my middle ear that could grow into the brain. The MRI was negative but I didn’t find out for 4 agonizing days and I know for a fact the report was on the ENT’s desk the second day. He was curt when he finally called me at 10pm the fourth night and only after I had called his service asking him to call. Finally I have to go back to Tru Hearing to get fitted. I was there for over an hour going through the process and they ordered the devices to fit my ears, supposedly. About two weeks later they called and I went to get them. They did not fit after all they put me through. Then I was told that I would have to have custom ones made and that would be more money. I was not happy. I told them up front my ear canals were small and with all the fitting I went through, I guess they missed that. They are incompetent. They even told my insurance Co that I had the devices sent back. They sent them back and didn’t tell my insurance Co. that they screwed up on the technique of fitting them. These people are not trustworthy and the manager claims to be a physician who can’t tell the size of an ear canal. I guess they don’t provide ear devices for children. After all that time I have nothing. I should have been told right away that they had nothing to fit me and not wasted my time and traumatized me by suggesting a brain tumor. I would not recommend them.”

Diana H. of Defiance, MO   
09/18/2020    Review submitted online

Official Response from Hearing Consultants - Lake St. Louis:
“We are sorry you were disappointed in your experience. It is always disappointing to find that at an initial fitting an adjustment to the initial plan may need to be made. We are unable to comment further due to privacy laws on individual cases. TruHearing is a large corporation who contracts with many providers and they are always happy to provide many options for their members to pursue further care at other facilities. To clarify and not in particular to this case, we are not affiliated with any ENTs or physicians, though we do often print off a list of area physicians that are covered by a patient's insurance plan for their convenience if red flags in testing are raised according to American Speech Language and Hearing Association recommendations for referral to Otolaryngologist (ENT) specialist to rule out retrocochlear causes of hearing loss. As a general rule, we also routinely recommend that our patients follow up on their hearing tests with their primary care physicians. Those primary care physicians or ENT/otolaryngologists may order further testing. An audiologist cannot order an MRI. As per State and Federal recommendations, we request medical clearance if red flags for retrocochlear loss are present, at which point, we may discuss local physicians, otherwise, we are in no way affiliated with any ENTs or other physicians.”
Received 09/21/2020

Clinic details

Hear What You've Been Missing!

Hearing Consultants provides individual hearing care plans for their patients based on the patient’s needs, lifestyle and budget. They utilize state-of-the-art equipment and services along with the latest in technology in hearing aids and devices from the top manufacturers. Their professionals develop a lasting relationship with all their patients in order to ensure complete satisfaction in their hearing healthcare. 

Visit one of our two locations:

12255 DePaul Drive  Suite #860 North Medical Building Bridgeton, MO  63044

1000 Lake Saint Louis Blvd  Suite #115 Lake St. Louis, MO  63044

Hearing care services

Our services include the following:

  • Comprehensive hearing testing and evaluations
  • Hearing aid dispensing and fittings
  • Hearing aid accessories
  • Hearing aid service including cleaning, checks, maintenance and repairs
  • Batteries
  • Assistive listening devices
  • In-office repairs
  • Pediatric audiology services
    • Auditory Brainstem Reponse (ABR)
    • Otoacoustic Emissions (OAE)


(314) 488-2915

Hours of operation

Monday8 am - 4 pm
Tuesday8 am - 4 pm
Wednesday8 am - 4 pm
Thursday8 am - 4 pm
Friday8 am - 4 pm

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.
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