HearingLife - Duluth
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Read 3 verified patient reviews for HearingLife - Duluth! Their average review score is 1 () from 3 reviews.
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“Customer service is horrible. Receptionist is rude. Has an appt at 3:00. Took walk ins before us. We got in after 3:30. Today we stopped in to get an adjustment and we’re told there were too many people coming in & they didn’t even have lunch yet!! I would NEVER have purchased aids here if I would have known about Customer Service !!”
“Worst customer service I’ve ever had. Wanted to make an appointment to get one hearing aid fixed. They said I could only come as a walk in between 1 and two on certain days. So that’s what I did. They ended up sending hearing aid in. I explained that it’s a two hour round trip for me to come to Duluth and wanted to know if they could send it to me once it was repaired. They said yes. Two weeks later they said it was repaired and I should come pick it up. They would not send it to me. Again I asked for an appointment to pick it up and was told to come in as a walk in again. So drive to Duluth again pick up hearing aid and the person there did not know how to pair it with my phone and other hearing aid. So I go home and call the next day to talk to a tech. She said they were not in but would have them call me. Well after me calling them several times each week and getting the same answer (tech will call you) two weeks later after me pestering them a tech finally calls me. Talks me through the pairing details and still can’t get them to work together. So she said I have to bring them in again to reprogram them as one was old update and other was new, so they were incompatible. So I drive the two hour round trip again(with appointment this time with tech and finally got the issue resolved. It only took over five weeks to get them fixed. Crappy customer service!!!!!”
“Had an appointment at 3:00 when we got there there was someone ahead of us. At my appointment time(3:00)they called him in and it took 35 minutes. By the the comment of the previous person , it was apparent he hadn’t had an appointment. We had an appointment to pick up our grandkids at school at 4:00. When we got in we had to hurry, we still weren’t able to pick them up. We had to call there mother to cancel her conference call ”
A message from HearingLife - Duluth:
Safety today and every day after: We’ll be asking you pre-screening questions for Covid and flu-like symptoms. Face masks will be worn where required by law. All surfaces are sanitized between appointments.
HearingLife is united behind one simple vision: Helping more people hear better. We are one of the largest groups of hearing care centers in the U.S. with more than 600 offices nationwide. With a results-oriented approach to hearing healthcare and experienced professionals to guide you, HearingLife tailors solutions to meet your individual needs. We use the latest hearing aid technology to ensure you get the best quality products that fit your lifestyle and budget. Client satisfaction and hearing care is our number one priority.
We offer several locations in MN, a few links are listed here. For a complete list, see our website.
Our Duluth office is located next to Miller Hill mall. Bridgeman's restaurant is in the same parking lot.
Hearing care services
We offer complete services including:
- Hearing testing and evaluations
- Hearing aid sales and repairs
- Hearing aid fittings
- Hearing aid accessories
- Product demonstrations
- Batteries and supplies
Contact us for a complete list of all services provided at this location
Assistive listening devices
Hours of operation
|Monday||9 am - 5 pm|
|Tuesday||9 am - 5 pm|
|Wednesday||9 am - 5 pm|
|Thursday||9 am - 5 pm|
|Friday||9 am - 5 pm|
Visit our other locations
Assistive listening devices
Accepted forms of payment
- Financing available for those who qualify
- Insurance accepted, please call for details