HearingLife - Menomonee Falls

Official Response from HearingLife - Menomonee Falls:

“Dear Matthew, Thank you for your feedback. We understand how frustrating it can be when you don’t feel you received the value you expected from your hearing aids. We’re sorry you were disappointed. Most hearing aids come with a 3-year manufacturer’s warranty. There are many factors that can affect the longevity and performance of hearing aids. They are typically used all day, every day. When not in use, storage in a cool, dry safe place away from pets and small children is recommended. These tiny electronic devices are worn in warm, dark and damp environments and some maintenance is recommended. At Avada, we provide complimentary hearing aid cleanings during our daily walk in hours. No appointment is required and we’re happy to clean your instruments and troubleshoot and performance issues. Repairs are typically covered at no charge during the warranty period and low-cost options can be available after the warranty expires. Again, we understand that hearing aids can be an expensive investment in your overall quality of life and would welcome you back to discuss options available today, including state-of-the-art technology and service and maintenance plans that might meet your needs. Hearing health is an important part of your overall well being and we’d love to help you hear well again. Sincerely, Chenoa James, HIS ”