Vital Hearing - Lakewood

“I am new to hearing aids and prior to getting them, I was skeptical that I needed or wanted them. Robin did a thorough hearing evaluation, explained my hearing deficit, and recommended a solution . I had gone through this with other hearing specialists, but Robin was different. Her approach was comfortable and unhurried, not mechanical, and pressured. She was patient, listening to and answering all my questions and concerns, with a comfortable and individualized approach. I now hear better thanks to Robin and my new hearing aids. I would highly recommend Robin at Vital Hearing.”

“I had been using 6-year-old generic hearing aids and my hearing was getting worse. I knew it was time for better hearing. I'm glad I made the decision to go to Robin. She is certainly extremely professional, but she also seems to truly care about ensuring my happiness with my new hearing aids. She is extremely patient in answering my questions and explaining details to satisfy my technical curiosity. She has made several tweaks to my Oticon More-3s until I'm very happy. I'm hearing what I want to hear, but NOT hearing too much ambient noise, thanks to customized settings that Robin created for me. Robin is a delightful person to work with.”

“Robin has been so helpful in working with me to improve my hearing. She thinks about my particular hearing loss and environment and has made recommendations that have improved by ability to hear dramatically. I've worked with other hearing professionals and haven't had the kind of results I'm getting with Robin. I also appreciate the fact that I can get an appointment to see her quickly if necessary. She's also very prompt but yet I never feel rushed. I consider her a true professional.”

“I have been a patient of Robin for the past three years and have been very satisfied with the services she provides. She is very thorough, answers my questions and has helped me understand and manage my hearing loss. I would strongly recommend her if your looking for help with hearing issues.”

“Very friendly and very caring. The best place I have ever been to. Best place to go to!”

“Robin is a great professional! She guided me through my hearing loss problem and set me up with fantastic hearing aids that work perfectly and feel totally comfortable. I highly recommend Robin Donnelly for hearing loss consultation.”

“I have been wearing hearing aids for a number of years and struggling with constant maintenance and function. Sometimes they would work and sometimes not. I was recommended to Robin and I scheduled an appointment. Robin listened to my complaints, performed a hearing exam and made her recommendations on the brand of hearing aid. I can not say enough about my hearing aids and how attentive Robin has been to ensure I am getting the most for improving my hearing. I love my hearing aids and have been using them for almost a year with no issues. What I like most is Robin is very attentive and follows up, which gives you piece of mind. Additionally, she understands how frustrating it can be for spouses of people with hearing loss and she is willing to speak with the spouse and explain hearing loss to a level of better understanding so to minimize frustration levels for the couple. Thank you Robin, you are the best and I appreciate everything you have done and will continue to do for me.”

“Went to see Robin because my hearing aids failed two years prior and had been not really getting by with the cheaper alternatives you see on TV. She did that hearing test a year ago, but for many reasons I wasn't able to finish. In spite of what's been going on these last few months she agreed to order what I had requested (entry-level, did not try to upsell me after hearing my needs and budget) and scheduled a visit for a second hearing test. She used the test results to program the hearing aids and I can't speak well enough of the quality, ease-of-use and the additional quality of life I have now because she took the time, even during this crisis to help meet this very important need for me! She has followed up twice since (on her own initiative) which again speaks very highly of her. I would whole-heartedly recommend Robin to anyone with hearing issues knowing that she will take the best care of you as she has done for me.”

“I have had hearing aids for years. Robin is the best! All the different offices have state of the art devices. Robin carries several brands. But it is her attention to detail and carefully adjusting to individual needs that sets her above the others. Time is not factor. she takes as much time as necessary to be sure everything is just right. She deserves high praise. I am recommending her to my friends.”

“I had been to several firms in search of hearing aids before finding Vital Hearing, from the moment I met Robin I knew she was a caring person and had my best interest in mind. Today I had my first follow up appointment since receiving the aids and a "test drive" period of about 2 weeks, she questioned me and made a few adjustments to further enhance the performance of them. I could not be happier with the service and care she provides and am a customer for life. ”

“Dear Robin - Sorry this took me so long. The experience I have had with you has been amazing. You taught me so much about the care of hearing aides, which I needed to know. It has been a pleasure learning from you in your most professional and knowledgeable manner. I will be your “patient” for the rest of my life. Knowing that I am 83 years old, that is a reasonable and honest statement.Thank you very very much. I am sitting on my deck enjoying hearing the crickets. ”

“Robin has been a pure joy to work with. She's helped me with getting my hearing aids. She performed a thorough set up and later getting an additional clip device that I chose to help me on the phone, remote and as a microphone. I can't recommend her enough. She's followed through and contacted me to make sure everything's working perfectly. I extend my personal thanks for such wonderful customer service to her.”

“Robin is terrific. Very professional and very helpful. She really knows her stuff. We are very grateful for her. ”

“Robin is very interested in helping each person with their particular needs and wishes when searching for hearing assistance. She is kind, knowledgeable, helpful, and always available. After a couple of less than satisfactory experiences, I was delighted to find exactly what I needed through Robin. I now can hear soft voices, conversation in noisy restaurants, television, and group meetings much better. It's such a relief to not feel left out any more!”

“Robin is wonderful. This my fourth experience to get a hearing aid I could actually hear with.. She went through everything that was out there. She provided me with everything I needed to get started. She made herself available when ever I had a question. I love these hearing aides. Number four has been a success and so was Robin. Thank you Vital Hearing.”

“Robin is great. She guided me through purchase of my first hearing aids with indepth knowledge of the devices as well as the tuning and servicing of them. I would highly recommend Robin for anyone searching for hearing aids.”

“Exceptional level of service on perfecting the hearing adjustments and fit. If you purchase a top quality hearing, you need top level service and Vital Hearing with Robin provided this for me.”

“Robin has been very helpful to me as I have been reviewing options for upgraded hearing aids. She is patient, ready to explain the details of device options and answered all my questions. I would highly recommend Robin to anyone looking for advice and counsel on hearing problems.”

“I am going through a difficult time. Robin not only helped me with my hearing problems but found me some tools to help me relax. She is amazing and very patient. She is will to schedule as much time as I need to get the help I need. I have told my friends about her and would highly recommend her to anyone who is looking for a caring and excellent doctor. She truly is wonderful.”

“When I met Robin over two years ago, I was new to the hearing aid game. I really didn’t want hearing aids, but after testing, Robin helped me pick out the ones that were best suited for my hearing loss. She is such a professional and such a caring individual. I’m so happy that I met Robin when I did. I recommend her to everyone that I know that may need help with hearing loss. ”

“I had purchased several hearing aids in the past from online (MD Hearing Aid, Eargo, etc. but all they did was amplify all sounds. Robin, at Vital Hearing tested me for over an hour and fitted me with the right hearing aids. I hear almost everything clearly including the TV. Robin is great and if you want to hear everything call her.”

“I made the correct choice by selecting Vital Hearing. When I finally admitted it was time to address my hearing problem, I felt overwhelmed and intimidated with selection a provider. Thankfully I selected Robin Donnelly at Vital Hearing. With her guidance, patience and supportive behavior, she found the correct fir for my lifestyle. My new hearing aids are awesome, the experience has been fantastic! I highly recommend Vital Hearing. Hearing aids changed my life for the best!”

“Ms Donnelly is very professional. Throughout my process of getting hearing aids she has been knowledgeable, patient and very upbeat. She made the process a pleasure. Thanks! ”

“Robin has gone above and beyond in order to help my Mom with her hearing aids and ability to hear. She has been kind, patient and thorough. I recommend her very highly!! ”

“Robin is always knowledgeable, kind and sweet. I would recommend her to all.”

“Vital Hearing has been extremely helpful in assisting me in making a GREAT choice in the devices to buy, as well as in helping with the wide range of possible computer settings, making sure that they were set up and working properly and follow-up to be sure that the needed "maintenance" is being done right. All this in a comfortable environment and at a price well below that of larger audiologist's facilities! Couldn't ask for any better service and with no "pressure" in the process. Really glad I changed to Vital Hearing as my hearing "restorer"!”

“I came to Robin to explore my options for a hearing aid as a first time user. Robin was very professional and patient, reviewing my hearing tests and making recommendations in hearing aids for me to test over several days. I was able to use the demo hearing aids in a variety of environments and ultimately made a selection that I had high confidence in. I highly recommend Robin.”

“I have worked with Robin D. for over 3 months now to help my hearing and I am so happy to be able to hear. It has saved my job. She is patient with me and has helped me greatly. I can not express the joy that she has brought to my life. I can hear the little things again. I know I will never be at normal, but she has gotten me closer to that than my previous hearing aides and hearing professionals. She is a joy to work with.”

“The most professional and thorough hearing exam I have ever had! Robin’s consultation was spot on. I would most definitely recommend her to anyone needing hearing solutions.”

“Here are some examples of improvement since seeing Robin at Vital Hearing: In touring with a guide in the Denver Art Museum I was able to hear everything she said; whereas I wouldn't have bothered to try to listen with my old hearing aid. In groups of people talking I can distinguish the conversation now. When someone in the distance is using a microphone I can now hear without struggling. Homilies, announcements etc. in churches I can finally hear and I feel that I'm more than just a physical presence.”

“We have been working with Robin at Vital Hearing for about a year now, and in that time I have watched my teenager feel much more "in control" of her hearing loss. She has confidence in Robin and knows that she is willing to work hard to find the right type of hearing aid to help her succeed. We couldn't be happier. ”

“I was so impressed with this Lady and the way she conducted business . She was so helpful, and knew exactly what was needed to fix my husband's hearing aids. I would highly recommend this company . ”

“Robin was very helpful and professional. I would highly recommend her to anyone.”