Johnson Audiology - Hixson

“Great customer service! While in the hospital, the wires in one of my husband’s hearing aids pulled out, and they were able to get it fixed in the office so that it would still work until the piece needing repair comes back. And they managed to save us money as well!”

“Very professional and timely. Answered all my questions.”

“Timely fast efficient great people skills. thank you”

“Great experience: Quick check in and seen on schedule. Professional, courteous, and informative audiologist.”

“My office visit was very thorough and i feel very happy with my hearing aids i ordered today. Everyone was super nice!!! ”

“I was able to get an appointment quickly today and as usual, the staff was wonderful and repaired my hearing aid within a 1/2 hour. ”

“My special needs daughter got upset before her hearing test and began acting out, and the staff at Johnson Audiology responded very patiently to her as I tried to calm her down. They then diagnosed her hearing loss and treated her extremely well even after her little fit. I appreciate that more than I can express. All were professional and warm and kind to us both.”

“I highly recommend Johnson Audiology! I am amazed at how they are always efficient and treat me with such kindness. I would not go anywhere else for hearing aids.”

“All of my interactions with Johnson Audiology at Hixson are pleasant. Darnell is great. She is caring and the staff is too!! Wonderful in person and on the phone!!!”

“Excellent! Love the way they explain everything simple and easy, I will be with you guy for now on, all other place I will not go back to Beltone! Johnson my place! Love y’all!”

“Friendly and knowledgeable! Love the staff and Drs!”

“Visits start on time, tests and results are explained well, and everyone is friendly and helpful.”

“Great meeting ”

“the ones that work there are really caring and understanding of your needs. they know what they are doing, and get you in and out as soon as they can. they don't stand around talking and on there cell phones. if you need hearing aids this is the place to do.”

“Very happy with my visit to Johnson Audiology from the time I walked in and my visit with the Audiologist. She reviewed my testing with me, giving a full explanation and then suggested the correct fix for my test results.”

“I love this place! Everyone is so caring and understanding. My tinnitus has been so out of control with how loud it has gotten. After the hearing tests my audiologist explained in detail what she thinks should be the next step in treatment, and I totally trust her. I highly recommend Johnson Audiology.”

“Wow walked in and was greeted with a smile and welcome. Gave her my hearing aids and she immediately went to work cleaning them. Came back looking like a new pair. Had to actually turn the volume down. Said they were full of ear wax. Thank you for letting me hear sounds I haven’t heard from way back. It’s all new world out there. ”

“The staff was courteous and friendly. They took care of me promptly and efficiently. The Audiologist was very thorough and skilled. I was very pleased with my first time visit for a hearing test.”

“They rescheduled our appointment from the afternoon to morning to allow us to beat the snow closure and get our hearing tested.”

“everyone was very nice and my audiologist was very patient.”

“Exceptional service! I was never rushed. Reviewed everything in detail. I have been wearing hearing aids for 17 years (since I was 42), this by far is the best place for service and selection. Rachel in hixson is fantastic!! ”

“Great service, friendly staff!!! Love your friendly quick service !!! Thanks”

“I came in for service cleaning, etc. Hixson location; they were super, especially, the Tech who took are of my needs. I was long past due cleaning, however, all taken care within 10 minutes! I once again could hear much better. Excellent customer care!!”

“Very good experience. Staff is always attentive, friendly, and thorough.”

“Very pleasant experience! Everyone was very nice and friendly! ”

“Darnell Scafe, with a Masters Degree in Audiology, was extremely knowledgeable and thorough during my examination and afterward. She was friendly and helpful in recommending the best hearing aid for me. I am very pleased with this excellent service. ”

“Efficient and very informative!”

“I was given a through exam and Mary spent a lot of time helping me with my problem. The experience was good but the price options were higher than at my original medical facility.”

“Rachel Glaze is excellent & a great Ambassador for Johnson Audiology. she is professional, thorough & knowledgable ”

“I was very impressed with the office staff! Their patience and communication, as I was navigating this new experience with my mom, was incredibly helpful. Dr Rachel was great. She Answered all our questions and in a way we understood. She also used great technology to show different concepts. I would highly recommend them. The office is also very inviting, homey... relieved some stress as we went in...”

“Everyone was polite & helpful. Testing was conducted in a timely manner. Doctor answered all questions & gave her suggestions. ”

“Rachel Glaze AuD was very helpful and patient with my wife and me (the patient). She answered all my questions and presented the information about the options fully. I look forward to working with her once I have some lived experience with my new hearing aid.”

“Wonderful, knowledgeable, helpful doctors and staff. I walked in, without an appointment, and my hearing aid was fixed within 10 minutes! ”

“The staff at Johnson Audiology were all very professional and courteous. I was very pleased with my visit there and the way I was taken care of. I’m looking forward to working with and them taking care and servicing my needs in the future.”

“Great service and great people to work with”

“Everyone in this office is so understanding, helpful and so pleasant. If only all businesses mirrored their staff it would be a much more better world. I am so thankful my friend recommended them to me. Their professionalism is displayed in each and every call made to their office. ”

“Very friendly, thorough, took time to explain results, gentle when doing cleaning. Very welcoming waiting room too.”

“The atmosphere was very relaxed but at the same time very professional. I am looking forward to my new hearing aids. I should be able to enjoy life more. ”

“Friendly and quick, did good job.”

“No complaints from me. The whole staff are always kind and helpful. ”

“These people never disappoint, always a good experience, and thoroughly helpful!”

“Rachel was through with exam and explained everything. I will be hearing better soon. ”

“A Huge Shout Out to Megan Johnson of Johnson Audiology for remarkable customer service, a willingness to go above and beyond, and a whole lot of kindness! I switched to Johnson Audiology over 4 years ago and it was the best decision I have ever made. I so appreciate your guidance and care that you bring to your profession. Two of my children have brought in their own hearing aids for repairs. I am happy to tell others about their wonderful service. Thank you again. ”

“I was a drop in to buy hearing is batteries. I usually buy enough to last about four months because they are so inexpensive. I was surprised to find servicing my hearing aides only costs $25, so I had them cleaned and checked. The receptionist/audiologist did this for me without an appointment, and it only took about 15-20 minutes! I appreciate her professionalism and willingness to clean them on the spur of the moment.”

“Dr Rachel conducted my testing today. She explained all aspects of my condition and how the recommended hear aids would benefit me. She was through in the testing and explained each test she conducted. I felt no pressure to purchase anything. Her explanation of the pros and cons each type of aid and allowed me the final decision. I really appreciate the way I was treated. Thanks Dr Rachel for your kind and patience I with me. ”

“Great staff, never have to wait long to see someone. Even front desk can answer questions and help, but will get you in needed. Convenient location.”

“My experience with my audiologist was first rate. Dr Rachel was thorough, prompt, kind and knowledgeable. She laughed or smiled at all my jokes. She was very helpful with facilitating my insurance for me. I look forward to working with them for the rest of my life. Hearing better and well is a pretty big deal for me, it’s life changing and I appreciate everything that they did for me.”

“The entire experience was great from start to finish. It was easy to make an appointment with a very pleasant staff member. I received numerous reminders, and completed all paperwork online. Darnell explained everything she did during testing and provided detailed results.”

“I went in for a hearing test and to investigate options should I need to improve my hearing range. Personnel were efficient and very helpful. I was very impressed with the care I received.”

“Welcoming space and staff”

“Excellent service!”

“Everone was very nice and helpful, friendly ”

“Friendliest staff and so accommodating. Thank you Amy for being so kind and helpful.”

“Always a very pleasant and informative experience with Darnell and the entire staff. ”

“They treated me with kindness throughout my experience. And helped me with the wright hearing aids for me. Thank so much”

“Last minute visit. Lots of attention. Great!”

“Great Service very helpful and done what they said they would do ”

“Staff is great. Dr. Rachel was very professional and nice. Answered all my questions regarding tinnitus. . I would highly recommend Johnson Audiology. I was also impressed how patient one of your staff was with an elderly patient in explaining how to clean his hearing aid and change something inside it. I could tell he did not understand and she explained again. Very patiently. I was impressed. ”

“Dr. Rachel Glaze answered every question I had about my hearing and tinnitus. The staff helped me feel comfortable about the visit and everyone was helpful and patient . I received answers to all of my concerns. I recommend Johnson Audiology to anyone who has hearing problems. ”

“I wanted to experience the newest hearing aid on the market, so I made an appointment. Once there the Audiologist, Dr Darnell Holler, helped me to be able to hear better with the new hearing aids. Dr Holler turned on the fan and played music on her phone so I could experience having a conversation and not have problems with background noise. The hearing aids were great! Dr Holler took her time with me and made me feel like family. In fact the whole staff did this as well, from the moment I walked into the office. If you have trouble hearing, I highly recommend Johnson Audiology! God Bless Johnson Audiology and all who read this review!!!”

“Great service and full explanation with diagrams of my hearing loss”

“Dr. Rachael was excellent, the staff really friendly and helpful. Highly recommend.”

“My left hearing aid had suddenly stopped functioning at all. I called to find out if I could walk in and get them to check into my problem. They were very courteous and invited me to come in whenever I could. While there they repaired a wire that had broken, cleaned and serviced my aids and charged me a very reasonable fee. It is nice to know they are there when I need them.”

“I love my hearing aids; I have not had one problem with them I have them cleaned and serviced free. The staff is so friendly and helpful.. ”

“Kind and knowledgeable staff. I’m thankful for their continual service.”

“Very impressive. The hearing test itself and staff were professional, friendly and efficient. The process and the results were clearly explained. The facility itself is very nice, clean and well appointed. I was greeted as soon as I came and even given a small bag of candy and a card signed by the staff since it was my birthday month. But the main reason for my 5 star rating is the care, knowledge and attention to detail of the audiologist who administered the test and explained the results. No reason to go anywhere else. ”

“My husband went to Johnson Audiology and we were very satisfied with the care and service provided. I went for a hearing test today and ordered hearing aids. I highly recommend Johnson Audiology.”

“Service after the sale is wonderful. No matter your needs they are there for you for questions, cleaning, maintenance, and supplies. Always smiling professionals. Rachel, my audiologist was fantastic in getting my aids up and running and help customize them to my needs. I recommend to anyone.”

“Great office staff- Always friendly and are very knowledgeable ”

“I have not been able to find the time to get into Johnson Audiology to have my hearing aids maintenance. However, I called on my lunch break to see if there was anyway they could get me in today to have them checked & cleaned. The receptionist was so kind and said, “of course, come on in this afternoon and we will have them taken care of for you.” I was in and out of the office in less than 20 minutes. I could tell immediately that my hearing was clearer! I will not let my maintenance pass again. I am so thankful for the kindness I was shown and for the ladies at Johnson Audiology for working me in this afternoon!”

“Left my hearing aids to be sent to company to be refurbished. Johnson's had already reprogrammed and ready to go! Thanks, J.A.!”

“I go to both area offices for adjustments and check ups. It is wonderful how prompt you are taken care of even without an appointment. The whole experience is always pleasant and productive.”

“I received a very thorough hearing evaluation, and a plan for going forward for my hearing.”

“I looked on Google for reference and located " Johnson Audiology " , Next day Appointment at 9:00 AM. February 28th. As a new Patient , they attended to Me immediately and took my two Oticon hearing aids to examine and cleaning. Then I started my check in procedure as a new patient. My hearing aids were returned fixed and fitted. My left hearing aid needed a new cable connecting the microphone to the bud. They had contacted the manufacturer and got the warranty coverage approved. I am very , very Happy with Johnson Audiology. ”

“My visit was great, Rachel was the lady I saw, she was very nice.. also helpful.. I would definitely recommend Anyone to Johnson's audiologist For that sort of assistance.. ”

“They are always patient and helpful!!”

“Wonderful place and people.”

“Very helpful with my problem and is having my hearing aid checked out”

“From the very start which is more than 3 years ago Johnson Audiology has made my life so much better because I can hear things so much better. Their staff and professionalism has been and still is excellent. My most recent experience was they notified of me of my service warranty was about to expire and gave me all the instructions I needed to take advantage of it. To me this shows outstanding dedication to their patients and therefore puts them in my category rating of excellent. Johnson Audiology is someone you can trust to be there for you from the very beginning to whenever you decide to end it. . ”

“Always pleasant and helpful whenever I need assistance with some aspect of my hearing aids or using the App to control the aids. Couldn’t imagine a more service minded business!”

“Dr. Glaze explained the hearing test process clearly. She answered all of my questions and offered additional information to help me make a decision about hearing aids options. Pleasant office staff, too.”

“Very friendly , and very helpful!”

“The doctor was very knowledgeable, very proficient and very thorough in her job. She explained everything very well and answered all my questions. All the staff was very friendly and helpful. Before I went I could hardly hear out of my hearing aids and after she adjusted them I could hear a whole lot better!”

“Always very accommodating & helpful!”

“Everyone is so helpful and professional. They take the time to answer all your questions. Highly recommend them. ”

“Staff is excellent and professional. The customer service is very good and the staff is helpful ”

“The staff has always been very pleasant and helpful. Darnell Scafe has been excellent at getting me adjusted to a very comfortable hearing level after several visits. Very satisfied!!! ”

“They have always been easy to work with and answered all of my questions.”

“Nearly every visit to Johnson Audiology has been pleasant and successful. Each employee seems to know their work and do it well. Even complicated issues with modern hearing aids (wireless connections with other electronics) have been resolved in no time. It's just good to come to a service provider and know every need will be taken care of. In the rare occasion when a problem wasn't so compliant, the Johnson Audiology staff kept at it until it was resolved. And, every older client I saw there was treated with respect.”

“Johnson Audiology has a great team that is very knowledgeable and patient with my questions. It was very helpful having them guide me through the latest in hearing technology.”

“The test was very extensive and indicated my hearing loss in detail. Although not unexpected, my deficiencies were more than I thought. The summary of my test and the explanations of how I could have me good advice. My requirements for hearing aids were well explained, and the selection for my hearing aids provided the me with what I need for hearing improvements and comfort and convenience of using them. Very impressed with the experience. ”

“excellent service , great team, they cover all you needs and questions ”

“excellent service, but need to wait to get hearing aids, see what insurance will pay next year thanks”

“I had the pleasure of being evaluated at Johnson audiology in Hixson. The staff was very professional. Darnell was very helpful in her evaluation and assessment of my hearing. The staff at the front desk was very nice and professional. The offices and evaluation room was clean and neat. I would recommend highly going to Hixson’s Johnson audiology office, also say hi to Amie. She was very helpful in assisting me as well.”

“Dr.Glaze was very professional and courteous and very informative. Staff was very pleasant and professional. I highly recommend them”

“My right side hearing aid plastic curl broke. I called Johnson and they told me to come on in and they would fix. The technician, Bri, took my devices immediately and replaced both right and left curls in less than 10 minutes after I arrived at no charge. So glad Johnson is my Audiologist. ”

“Audiologist are wonderful working with my father who has Alzheimers. They are very patient and kind. ”

“Staff is very professional and I have received excellent care at Johnson Audiology. ”

“Workers are very nice and caring too! :) ”

“Dr. Glaze was very informative and was able to alleviate the blockage in my ears with minimal discomfort. Thanks to all the staff in getting me in quickly for evaluation. ”

“Great service and friendly”

“Today, I was in for a check and cleaning on my hearing aids, which I have been wearing for 5 years. The service was prompt and Darnell is always so helpful with my questions, which I still have when I come in. Thank you!”

“Johnson Audiology is the best!!”

“My first time with hearing aids and this is the place to go. They helped through the whole process. They explain everything you need to know.”

“The staff was very courteous and I recommend everyone that has hearing problems to Johnson Audiology. The dr's are great I don't plan on going any place else for hearing aids. ”

“I have a very difficult hearing loss and speech discrimination issue and Johnson Audiology is the BEST in helping me resolve my issues. I HIGHLY RECOMMEND Johnson Audiology and their TEAM! ”

“Darnell does a fabulous job explaining and giving a custom fit! I am excited about my new hearing aids that I’ve been sporting all day! ”

“Johnson Audiology commands my respect for their professionalism. Racheal was not only kind but very helpful. Highly recommend.”

“Thank you, my hearing aids are good following clean up and repair. ”

“I absolutely love this place. It’s a clean, friendly environment. The audiologists are very informative and will make sure the devices are within your budget.”

“Great! Everyone is so friendly and welcoming. They all take the time to listen to me. I never feel rushed.”

“I appreciate so much the time the audiologist took to help me find a replacement for current hearing aids that are not working for me. She was very knowledgeable and up to date with what is available. All the staff was friendly and welcoming.”

“Great professionalism and knowledgeable in every subject matter discussed. Treated me with respect and courtesy. Made me feel like I was their most important patient.”

“The staff at the Hixson location are very “customer friendly “ and address any concerns. Very professional and accommodating!”

“Johnson Audiology is superior in every way. ”

“Great personnel and great service, always!”

“I received excellent service at the Hixson location. No complaints”

“The staff was very helpful and friendly. ”

“The service I receive by Johnson Audiology is outstanding. The Staff is awesome and willing to help in any way. They are always attentive to their patients and help make good professional decisions. ”

“I appreciate a courteous staff. These folks are even when I had to pop in without an appointment. ”

“Wonderful procedure and loved hearing the results. I will highly recommend Darnell and Johnson Audiology to all my friends and Dr Layman in Dunlap who referred me to you. ”

“They are excellent at the Hixson location. They go above and beyond to help their patients. ”

“It was very informative all my questions were answered. It was very calming had a great experience. Thank you so much ”

“Best experience I’ve had ever with a healthcare professional the Dr was very kind, professional and patient I would very highly recommend Johnson Audiology to anyone ”

“Great as always.”

“Stopped by for minor adjustment. Received prompt service. Always well pleased with with office visits. ”

“I needed a small adjustment to my hearing aid. Elaine promptly helped me! I was in and out! Thanks, Elaine!”

“Great service always ready to help if you have any questions. Friendly staff.”

“This place is still awesome! A year plus later and still amazing customer service. Today I needed my hearing aids cleaned , kind of spur of the moment and they were terrific for letting me schedule on such early notice. Always hands down the best at everything. Couldn’t recommend this location and staff enough thank you :-)”

“Darnell is doing everything she can to improve my ability to understand what I am hearing. I am still in the trial period of the Cros aid. Will let you know the result later. Have had a good experience so far. ”

“Met with Elaine. She was professional & very helpful. She did all she could & is sending it for warranty repair. She was OUTSTANDING!!!”

“As always, my visit went well. The receptionest was friendly and efficient. I got my hearing aids cleaned and checked. It made a huge difference! Johnson Aud. is the best!! ”

“Good and quick service ”

“Always ready to help. Left hearing aid sent back twice faulty workmanship . A small inconvenience . Very Pleased .”

“These folks are great and very knowledgeable and friendly. This was my first visit to get evaluated for hearing aids. They explained everything. Look for forward to be able to hear good again.”

“Hearing aids checked and cleaned. ”

“I have been dealing with Johnson Audiology for5-6 years and they have always been "Top Gun" In their treatment of me. Always thorough--not in a hurry--answers all questions . I would recommend anyone to them for Audiology services.”

“This was such a pleasant experience , and explained very well to me. Rachel is very professional”

“Very pleased with the hearing evaluation. ”

“These people are great and very knowledgeable and friendly. I went in for hearing adjustment as one was overbearing and other one was a little light. I was expecting another hearing test, but they did not schedule it but did adjust aids. So far good. Still not sure about hearing. Lol ”

“Very professional and helpful”

“Everyone at Johnson Audiology is great.....friendly, courteous and knowledgeable. I love my new hearing aid, but I was disappointed that I did not get one for my left ear. When I went for my hearing test, the test for my left ear was so much worse than my last one that the doctor thought I might have a medical problem and referred me to an ENT. She ordered my aid for only my right ear. I saw the ENT and he didn't find a problem. When I went to pick up my aid for the right ear, I thought she would order one for my left ear, but she told me to just wear one aid. Like I said, I was disappointed. The ENT is going to repeat the hearing test in six months, so maybe I can get one then.”

“It was a pleasant visit.”

“Johnson Audiology is one the best in the business in caring for their patients especially Darnell at the Hixson office”

“I had an excellent visit for my first ever hearing test. The Dr and staff were kind and informative ”

“Great friendly staff.My questions got answered. The visit was great”

“The best staff ever front front desk to the Audiologists! My mother receives top care.The staff are patient and thorough and treat her with kindness making every visit a pleasant experience.”

“As always, the professionalism and cheeriness of the staff makes the experience a joy. I’m confident that I’m getting the best care possible.”

“Thank you so much for the personalized service! Johnson Audiology made this whole process so easy.”

“Thanks to Johnson Audiology of Hixson my father-in -law is involved in our family conversations. Before then he sat in silence THANK YOU!”

“The friendliest staff ever. Dr Johnson was amazing, sat down and explained my hearing exam in terms I could understand. She then discussed options and what she felt was best for me. I highly recommend Johnson Audiology.”

“This is my first experience with hearing aids, and Dr. Johnson took the time to thoroughly explain how they function and how to take care of them. She also made sure they were properly fitted, and as a result I have easily adjusted to wearing them all day every day since I got them. I strongly recommend Johnson Audiology. The Hixson team was very courteous and professional throughout my visit aned I would not hesitate to back to them should I need any follow-up help.”

“Was highly professional in every aspect of providing service for my hearing and providing continuous support.”