The Hearing Health Center of Houston
Clinic staff

Sarah Williams
Dr. Williams joined the Hearing Health Center of Houston in 2019. She specializes in cochlear implants and personalized hearing aid fittings. She has experience working for a cochlear implant manufacturer providing programming services and support to audiologists and surgeons. Before that position, she worked with a small practice management company working to build reputable and ethical audiology and hearing aid practices across the country. She enjoys finding the best solutions for each patient to facilitate better hearing and overall better communication. She will help you "geek-out" on hearing technology for those interested in learning more or help you to simplify technology for those wanting to "make it easy."
Dr. Williams earned both a Bachelor of Science and Doctorate in Audiology from the University of Texas at Austin. She maintains a certification from the American Speech Language and Hearing Association (CCC-A) and is a fellow member of the Texas Academy of Audiology, the American Academy of Audiology, and the Academy of Doctors of Audiology. Memberships in those professional organizations are important to her because of their relentless efforts in advocating for her patients with hearing loss.
Dr. Williams is a Houston-native and is thrilled to be back in Houston and close to friends and family. She spent time in Southern Louisiana, Austin and Denver before she made her way back to Houston. She enjoys spending time with her family, hiking, yoga, traveling, reading, and playing with her Jack Russell terrier, Sampson.

Kaley Murry
Dr. Kaley Murry is our newest addition to the Doctors of Audiology at the Hearing Health Center of Houston. Dr. Murry earned both a Bachelor of Science and Doctorate of Audiology from Lamar University in Beaumont, Texas.
As a part of her doctoral program, she completed a clinical year at a busy Ear, Nose and Throat clinic south of Houston, where she served both the adult and pediatric populations in hearing diagnostics and hearing aid fittings. She specializes in personalized hearing aid fittings and wireless accessory connectivity. She finds great joy helping each patient with their own unique needs to find a solution that improves quality of life and overall better communication.
Dr. Murry is originally from Vernon, Alabama, but now considers herself a Texan after living here since 2008. When she is away from the office, she enjoys traveling with her husband, Brett, spending time in the kitchen baking delectable treats, or exploring the ever-growing restaurant scene in the local Heights neighborhood.
Clinic reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 60 verified patient reviews for The Hearing Health Center of Houston! Their average review score is 4.98 () from 60 reviews.
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“Dr. Williams gave me a wonderful experience and was very patient with me during the whole process. Recommended to a good friend to follow up with her! ”
08/08/2019 Review submitted online
“Dr. Williams is great! Knowledgeable, professional and personable.... a truly caring medical professional!”
07/31/2019 Review submitted online
“Sarah is wonderful. ”
07/22/2019 Review received via mail
“Dr. Williams explained everything perfectly. Her follow up was outstanding. I rate her an A+. ”
05/22/2019 Review received via mail
“Very professional and caring. Fixed my issues completely. Would recommend to anyone for new hearing aids or adjustments. ”
05/17/2019 Review received via mail
“Dr. Williams is friendly and knowledgeable. She has been quick to respond. It has been my pleasure dealing with her. ”
05/14/2019 Review received via mail
“Sarah is the best. Very helpful and she really knows her stuff. Best AB CI audiologist in Houston!”
05/09/2019 Review received via mail
“Everyone was very helpful and answered all my questions. ”
05/07/2019 Review received via mail
“Dr. Sarah Williams is awesome. She made me feel right at home. Karla, the receptionist, always greets you with a huge smile. Great place to visit with your hearing concerns. Love them! ”
04/29/2019 Review received via mail
“My experience was outstanding, very professional, great job. I can hear!! Highly recommend Dr. Williams. ”
04/29/2019 Review received via mail
“My experience was excellent - Carla at the front desk is very helpful and efficient. First, Dr. Markway and now Dr. Williams are true professionals. Both are so knowledgeable but also caring with great listening skills. It is so easy to park here too, not like the medical center, very happy to have found this office! ”
04/29/2019 Review received via mail
“Compassionate, patient, kind, respectful and courteous. Understanding. Focus is on assisting clients. Caring professionals who "bend over backwards" to help clients hear their best. A wonderful small staff dedicated to individualized care with community outreach/service as well. They are assets to the hearing impaired community. BIG hearts. ”
02/06/2019 Review received via mail
“I truly appreciate HH Center of Houston. From the reception, to management to Dr. Markway. You know they have your best interest at heart! Dr. Markway is an exceptional audiologist and I would recommend HH of Houston to anyone with hearing needs! ”
01/25/2019 Review received via mail
“Dr. Markway has excellent listening skills and is focused on adjusting to my needs. Polite and helpful staff. ”
12/28/2018 Review received via mail
“Dr. Markway is amazing! Every visit that I've had has been outstanding and I would highly recommend her to anyone! ”
12/28/2018 Review received via mail
“Dr. Markway is amazing! She is extremely knowledgeable and thorough - I adore her and my new hearing aids. ”
12/20/2018 Review received via mail
“Best audiologist. Great to work with. Really cares about her patients. Office staff accommodating with scheduling appointments for out of town patients. ”
12/19/2018 Review received via mail
“Now I can hear and I'm very appreciative to Dr. Markway. Thank you for everything to all of us.”
12/13/2018 Review received via mail
“Excellent customer care here! Everyone truly cares and it shows! The staff is always helpful, friendly, knowledgeable and super kind. I love them all and am so thrilled I found this place. By far the best I have been to. ”
12/12/2018 Review received via mail
“Extremely satisfied with my care. ”
12/03/2018 Review received via mail
“Hi Team Hearing – I wanted to wish you a very Happy Thanksgiving, and hope you enjoyed some quality time off with your families. I also want to take this opportunity to thank you for such a positive experience at Hearing Health Center of Houston. From start to finish – TOP NOTCH!!! Carla at the front desk is the most pleasant, welcoming and customer oriented receptionist I know – a lot of businesses could take notes!!! Even Dr. Kavrie, the financial specialist was thorough, patient, friendly, and very professional. Dr. Markway, you are simply amazing – you kept the exam simple, concise, well explained throughout, and it was the easiest exam ever!!! You all have the right “can do, let’s make this work” attitude. Very patient oriented, not money oriented. With that attitude, your practice will thrive. I am super thrilled with my new hearing aids and enjoying hearing sounds I have not heard in a while. You have enhanced my life, and for that I am so grateful, and my grown children thank you as well!!! ”
11/26/2018 Review submitted online
“I had a fantastically great experience at the Hearing Health Center of Houston. The audiologist, Andrea, was so professional and was excellent in helping me hear better with new hearing aids. She is a great communicator and explains so I can understand. ”
10/01/2018 Review received via mail
“Very professional and efficient. Karla, the receptionist is helpful and accommodating. Dr. Markway is patient and truly interested in improving patient's quality of life through enhanced hearing. ”
10/01/2018 Review received via mail
“I am so happy I found The Hearing Health Center. The staff is very professional and personable! I will refer my family and friends. They are extremely informative and helpful. Thank you Hearing Health Center of Houston. ”
09/12/2018 Review received via mail
“Excellent every time - and caring - insurance and records maximized. Expediency in taking care of any problems that arise (like lost hearing aid!). Excellence in fitting and adjusting. We are all smiles!”
08/22/2018 Review received via mail
“Yes, I am treated as a patient, but I am treated like a GOOD friend by my doctor, Dr. Markway. I always feel very comfortable and assured by her help, not to mention the fact that Dr. Markway is a good teacher! ”
08/07/2018 Review received via mail
“Great audiologist. Staff is very personable and friendly. Good experience. ”
08/07/2018 Review received via mail
“Everyone in the office is friendly, professional and knowledgeable. Great experience and they have helped me immensely. ”
07/23/2018 Review received via mail
“A very good experience. I would highly recommend Dr. Markway. Always took me on time and explained everything I needed to know. ”
07/19/2018 Review received via mail
“All went very well. I am always happy with my service. ”
07/19/2018 Review received via mail
“Great, professional, caring, kind staff. Highly recommend Hearing Health Center to everyone - changed my mother's life. Thankful for help and encouragement they provide. ”
07/19/2018 Review received via mail
“Learned so much more to help living at home alone. Thank you. ”
07/18/2018 Review received via mail
“Staff is amazing. Doctor is very generous with her time and genuinely cares about your hearing success. She goes out of her way to come up with new potential solutions if you have any issues at all. Staff always are friendly and helpful. Very satisfied!”
07/09/2018 Review received via mail
“Andren Markway was very good and helpful. ”
07/06/2018 Review received via mail
“Awesome!!! Careful, kind, clear and encouraging. ”
07/02/2018 Review received via mail
“My visits are always pleasant. The staff is very friendly and makes every effort to make sure you're at 100%.”
06/25/2018 Review received via mail
“Very thorough tests. Always excellent service. They are nice and patient, cater to your needs. ”
06/20/2018 Review received via mail
“Pleasant interaction with front desk staff and Dr. Markway is patient and wonderful in explaining about new hearing aids to me and my 93 year old mother. I'd highly recommend Hearing Health Center of Houston for one's hearing needs. ”
05/31/2018 Review received via mail
“I love coming to see Dr. Markway. She helps me learn about my hearing aids and I can become a little more independent. They are always very helpful and informative. ”
05/29/2018 Review received via mail
“Everyone has been so helpful. I enjoyed my doctors patience and my therapist and the smile the other receptionist always had. Thank you. ”
05/29/2018 Review received via mail
“Dr. is very patient; answers questions to satisfaction. ”
05/16/2018 Review received via mail
“I have enjoyed my visit with Dr. Markway she is a good doctor. I am learning a lot about hearing aids. ”
05/16/2018 Review received via mail
“Excellent diagnosis, recommendation and all aspects of getting hearing aids. I have found the entire experience of hearing improvement to be beneficial to my life. Thank you! ”
05/14/2018 Review received via mail
“Top notch company and folks. Superb service. Don't be misled by other companies' propaganda. Come here and learn/experience good hearing! ”
05/02/2018 Review received via mail
“I solved my hearing problem. I am very, very satisfied. Should highly recommend Miss Markway and all the experts there. ”
04/30/2018 Review received via mail
“The ladies are always nice and are lovely people to do business with. They provide excellent services. ”
04/25/2018 Review received via mail
“This office is awesome. Very knowledgeable and friendly staff. My audiologist is very patient and caring. My (CI) activation was great due to her patience and teaching. The receptionist (Mrs. Carla) is super-friendly and always kind and helpful. Great job Dr. Markway and Mrs. Carla!!!”
04/25/2018 Review received via mail
“Very helpful and has patience with the elderly. ”
04/19/2018 Review received via mail
“Dr. Markway is highly knowledgeable, helpful and reasonable. When I had difficulty adjusting to my cochlear implant, she worked with the manufacturer to find the right settings. I highly recommend her. In addition, the staff at the clinic are also very helpful. ”
04/12/2018 Review received via mail
“Extremely personable and takes the time to listen to her patients' needs. Would recommend to all friends and family. ”
04/12/2018 Review received via mail
“Great job, I love come this place. Tell my friend come here. Employee so nice and make sure you be happy with your hearing aid and change your life experience. Thank you. ”
04/12/2018 Review received via mail
“Dr. Markway (and Carla) are exceptional in every way. Attentive, patient, knowledgeable and takes their time to go thru each step. LOVE this office and Dr. Markway.”
04/12/2018 Review received via mail
“It's been a wonderful experience with Dr. Andrea Markway, Au.D. This office has worked with us in every way to make me feel comfortable with my device. ”
04/12/2018 Review received via mail
“Can hardly put this whole experience into words! Staff, Doctors and equipment have enriched our lives in ways we could had never imagined. We are so thankful to everyone at HCC of H for their hard work and patience with us. Wish I had 10 more cards to express our joy!”
04/11/2018 Review received via mail
“Awesome job and very patient with me who is hearing impaired. Wish to give 100 stars instead of 5 stars!”
04/11/2018 Review received via mail
“My experience was excellent. Dr. Markway and Karla are excellent, always helpful, pleasant and have great expertise. ”
04/04/2018 Review received via mail
“Extremely friendly staff and Dr. Markway is just the best. She does her very best to work with me on everything. Especially when dealing insurance. Dr. Markway makes sure I understand everything. ”
04/04/2018 Review received via mail
“Dr. Markway is the best audiologist, highly recommend this place. They are very flexible with the schedule. They are very pleasant. ”
03/29/2018 Review received via mail
“Good knowledge. Good start up experience. Patience. ”
03/29/2018 Review received via mail
“My experience with Dr. Markway is always excellent. She is a great listener and helps with any issues you may have.”
03/28/2018 Review received via mail
Clinic details
About this hearing center
We offer comprehensive hearing evaluations and will work with you to find the best hearing solution for you. Our staff is trained in the latest technology and offers a complete selection of hearing aids from many manufacturers. We also offer personalized follow up care to ensure that you remain satisfied with your hearing.
Hearing care services
Our services include:
- diagnostic hearing evaluations
- hearing evaluations
- hearing aids
- fitting and verification
- adjustments
- repairs
- custom earplugs for noise, musicians and swim plugs
- cochlear implants
- assistive listening devices
Visit our website for a complete list of services we offer.
Hours of operation
Sunday | Closed |
Monday | 9:00 am - 5:00 pm |
Tuesday | 9:00 am - 5:00 pm |
Wednesday | 9:00 am - 5:00 pm |
Thursday | 9:00 am - 5:00 pm |
Friday | 9:00 am - 5:00 pm |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details