Hearing Aid Works Audiology

"We Work For Your Best Hearing!"
2479 Browncroft Blvd. Rochester, NY 14625
Clinic location map

A message from Hearing Aid Works Audiology about COVID-19:

During Covid-19 our office is OPEN. For your appointment it is required that you wear a mask and take your temperature. Please call our office for an appointment.

Clinic staff

Photo of Carolynne Pouliot, AuD from Hearing Aid Works Audiology

Carolynne Pouliot,


Carolynne M. Pouliot graduated with her doctorate from University at Buffalo.  She has extensive experience with tinnitus, vestibular assessment and dispensing all makes and models of hearing aids.  She has extensive experience dispensing hearing aids mobile and in office. She also travels to skilled nursing facilities.  

Photo of Sarah  Strossman, AuD from Hearing Aid Works Audiology

Sarah Strossman,


Sarah Strossman is a licensed Doctor of Audiology with years of experience in helping people achieve healthy hearing. She specializes in the evaluation and non-medical treatment of hearing loss and has extensive training in hearing evaluation and rehabilitative audiology including hearing instrument dispensing and patient-centered counseling.

Photo of Leeann Barton, BC-HIS from Hearing Aid Works Audiology

Leeann Barton,

Board Certified in Hearing Instrument Sciences

Leeann Barton is a Board-Certified Hearing Instrument Specialist providing hearing aid services to her clients. She is a specialist in her field and can help you choose the best solution for your hearing needs.

Clinic reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 56 verified patient reviews for Hearing Aid Works Audiology! Their average review score is 4.96 () from 56 reviews.

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“We began promptly. My audiologist explained the procedures & results clearly and potential follow up measures. Very efficient.”

of Fairport, NY   
01/29/2021    Review submitted online
5 out of 5 1.

“Very informative, compassionate, patient and great service. Highly recommend!!”

of Rochester, NY   
10/01/2020    Review submitted online
5 out of 5 1.

“My experiences with Hearing Aid Works Audiology have always been great! Carolynne and her associates always makes sure to cater to your preferences and address your concerns, even as a deaf patient. If they need a specialized service like advanced ear wax removal, their referrals have been top-notch. All around, you will be taken care of — one way or another.”

of East Rochester, NY   
07/25/2020    Review submitted online
5 out of 5 1.

“As an out-of-towner caught with an inoperative device, the office is responsive and most helpful to a stranger who needs a one time service. ”

of Lake Worth, FL   
07/18/2020    Review submitted online
4 out of 5 1.

“Dr. Pouliot was professional and personable. Her assessment was spot on and helpful in dealing with my on going issues. Everyone in the office was helpful in this strained COVID environment. Many thanks for their wonderful services.”

of Rochester, NY   
06/10/2020    Review submitted online
5 out of 5 1.

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Clinic details

About this hearing center

We repair and dispense all makes and models of hearing aids for the best price.  We employ Doctors of Audiology.  We do office visits home visits and skilled nursing home visits.  We offer exceptional service for diagnostic hearing testing, tinnitus, vestibular assessment and hearing aids.


Hearing care services

**All services are performed at our office OR your home, for your convenience.**

  • Hearing Aids
  • Vestibular Assessment
  • Tinnitus Assessment
  • Diagnostic hearing testing
  • Custom ear plugs, headphones and products

Hours of operation

Monday9:00 am - 5:00 pm
by appointment
Tuesday9:00 am - 5:00 pm
by appointment
Wednesday9:00 am - 5:00 pm
by appointment
Thursday9:00 am - 5:00 pm
by appointment
Friday9:00 am - 5:00 pm
by appointment
SaturdayOpen by appointment
Evening and/or weekend hours available by appointment. Please call to schedule.

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.