Hearing Aid Works Audiology

2479 Browncroft Blvd. Rochester, NY 14625

It is outside of normal business hours for this location. Please fill out the appointment request form for a call back.

(585) 563-9760

A message from Hearing Aid Works Audiology about COVID-19:

We are here to serve you. Please call our office today for an appointment.


Photo of Carolynne Pouliot, AuD from Hearing Aid Works Audiology

Carolynne Pouliot,

Doctor of Audiology

Carolynne M. Pouliot graduated with her doctorate from University at Buffalo.  She has extensive experience with tinnitus, vestibular assessment and dispensing all makes and models of hearing aids.  She has extensive experience dispensing hearing aids mobile and in office. She also travels to skilled nursing facilities.  

Photo of Jaime Westbrook, AuD from Hearing Aid Works Audiology

Jaime Westbrook,

Doctor of Audiology


Clinic location map


Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 75 verified patient reviews for Hearing Aid Works Audiology! Their average review score is 4.95 () from 75 reviews.

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“Fantastic experience… friendly and welcoming staff. Dr. P was very thorough and kind. I highly recommend this medical practice. ”

Cynthia F. of Rochester, NY   
12/19/2022    Review submitted online

“Carolynne was very through in my exam Explaining each and every detail She did an excellent job with me”

Leo F. of Rochester, NY   
12/19/2022    Review submitted online

“A number of years ago, I lost hearing in one ear due to a medical condition. After an exam, I was advised there was new technology that would help with my hearing loss. A cross over hearing aid was recommended and has made an amazing difference in my hearing. The office worked with insurance getting me a good partial reimbursement of cost. After receiving the new cross over hearing aid, time was spent getting it set up and answering all questions. I was very pleased with the service I received.”

Carl E. of Bloomfield, NY   
12/09/2022    Review submitted online

“Great service and very thorough explaining step by step with my new digital hearing aids and iPhone app! ”

Barbara H. of Garfield, NJ   
11/16/2022    Review submitted online

“Great competent staff - highly recommend ”

Jim G. of Rochester, NY   
10/07/2022    Review submitted online

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Clinic details

We Work For Your Best Hearing!

We repair and dispense all makes and models of hearing aids for the best price.  We employ Doctors of Audiology.  We do office visits home visits and skilled nursing home visits.  We offer exceptional service for diagnostic hearing testing, tinnitus, vestibular assessment and hearing aids.


Hearing care services

**All services are performed at our office OR your home, for your convenience.**

  • Hearing Aids
  • Vestibular Assessment
  • Tinnitus Assessment
  • Diagnostic hearing testing
  • Custom ear plugs, headphones and products

Hours of operation

Monday9 am - 5 pm
by appointment
Tuesday9 am - 5 pm
by appointment
Wednesday9 am - 5 pm
by appointment
Thursday9 am - 5 pm
by appointment
Friday9 am - 5 pm
by appointment
SaturdayOpen by appointment
Evening and/or weekend hours available by appointment. Please call to schedule.

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.