Hearing Aid Works Audiology

2479 Browncroft Blvd. Rochester, NY 14625

It is outside of normal business hours for this location. Please fill out the appointment request form for a call back.

(585) 563-9760


Photo of Dr. Carolynne Pouliot, AuD from Hearing Aid Works Audiology

Dr. Carolynne Pouliot,

Doctor of Audiology

Dr. Pouliot earned her Audiology Doctorate in 2009 at the University of Buffalo, focusing on the latest advancements in hearing loss treatment. With a wealth of expertise she specializes in tinnitus management, noise-induced hearing loss, vestibular assessments and the fitting of various hearing devices and models. Additionally she offers her services at skilled nursing facilities and conducts home visits. Originally from West Irondequoit, she now calls Penfield home where she lives with her husband and four children.

Photo of  Dr. Brena  Brennan, AuD from Hearing Aid Works Audiology

Dr. Brena Brennan,


Dr. Brennan completed her Doctorate degree at Syracuse University in 2022, following a  Bachelor of Science in communication sciences and disorders from the University of Massachusetts-Amherst in 2018. Committed to delivering personalized care she specializes in adult and pediatric diagnostic testing, tinnitus management, cerumen removal and hearing aids. Dr. Brennan has knowledge about all major hearing aid manufacturers. Raised in Syracuse NY she now calls Fairport home. Where She enjoys spending time with friends and family, being outside on sunny days, and staying active.


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Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 85 verified patient reviews for Hearing Aid Works Audiology! Their average review score is 4.95 () from 85 reviews.

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“I saw Carolynne on the recommendation of someone who did a hearing presentation. I was very impressed with her openness, her friendly personality and her ability to explain all the results.”

Benita G. of Rochester, NY   
09/21/2023    Review submitted online

“Had a n excellent experience at my check up and annual hearing test. The Audiologist, Brena Brennan, was informative, communicated extremely well, made it comfortable for me to ask questions. I would definitely recommend this provider.”

Fay N. of Walworth, NY   
09/20/2023    Review submitted online

“Carolynne and her staff are personal, patient focused, and genuinely care about you and making your quality of life better living with hearing loss.”

Gerard W. of Rochester, NY   
07/05/2023    Review submitted online

“Go out of their way to be helpful and professional. ”

William P. of Pittsford, NY   
05/23/2023    Review submitted online

“Very friendly and efficient staff. ”

Dale P. of Rochester, NY   
05/18/2023    Review submitted online

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A message from Hearing Aid Works Audiology:

We are here to serve you. Please call our office today for an appointment.

Clinic details

We Work For Your Best Hearing!

We repair and dispense all makes and models of hearing aids for the best price.  We employ Doctors of Audiology.  We do office visits home visits and skilled nursing home visits.  We offer exceptional service for diagnostic hearing testing, tinnitus, vestibular assessment and hearing aids.


Hearing care services

**All services are performed at our office OR your home, for your convenience.**

  • Hearing Aids
  • Vestibular Assessment
  • Tinnitus Assessment
  • Diagnostic hearing testing
  • Custom ear plugs, headphones and products

Hours of operation

Monday9 am - 5 pm
by appointment
Tuesday9 am - 5 pm
by appointment
Wednesday9 am - 5 pm
by appointment
Thursday9 am - 5 pm
by appointment
Friday9 am - 5 pm
by appointment
SaturdayOpen by appointment
Evening and/or weekend hours available by appointment. Please call to schedule.

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.