Hearing Aid Works Audiology

"We Work For Your Best Hearing!"
2479 Browncroft Blvd. Rochester, NY 14625
Clinic location map

A message from Hearing Aid Works Audiology about COVID-19:

Due to the COVID19 precautions, this office is temporarily closed. Please call for details.

Clinic staff


Carolynne Pouliot


Carolynne M. Pouliot graduated with her doctorate from University at Buffalo.  She has extensive experience with tinnitus, vestibular assessment and dispensing all makes and models of hearing aids.  She has extensive experience dispensing hearing aids mobile and in office. She also travels to skilled nursing facilities.  


Sarah Strossman


Sarah Strossman is a licensed Doctor of Audiology with years of experience in helping people achieve healthy hearing. She specializes in the evaluation and non-medical treatment of hearing loss and has extensive training in hearing evaluation and rehabilitative audiology including hearing instrument dispensing and patient-centered counseling.


Leeann Barton


Leeann Barton is a Board-Certified Hearing Instrument Specialist providing hearing aid services to her clients. She is a specialist in her field and can help you choose the best solution for your hearing needs.

Clinic reviews

Read 50 verified patient reviews for Hearing Aid Works Audiology! Their average review score is 4.98 () from 50 reviews.

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“Incredibly helpful, nice, and professional. I was very happy with their service! I Highly recommend!”

of Rochester, NY   
03/03/2020    Review submitted online
5 out of 5 1.

“It was super easy to schedule an appointment, complete the paperwork, and submit my insurance. My experience was very positive as the staff was friendly, knowledgeable, and listened to my concerns. ”

of Rochester, NY   
01/26/2020    Review submitted online
5 out of 5 1.

“Luanne was very helpful and explained everything to us. ”

of Holley, NY   
12/13/2019    Review received via mail
5 out of 5 1.

“Following a virtual intervention by my family and a referral from my good friend, I reluctantly made an appointment with Carolynne Pouliot a month ago. Now I wish I had done it years ago. She and her staff are great, not to mention highly professional, and my new Oticon hearing aides are world class. What I love most is the Bluetooth connection that allows me to talk and listen on my iPhone, not only to conversations but everything else like music, podcasts, and videos. Yes they are expensive, but boy are they worth it!”

11/27/2019    Review submitted online
5 out of 5 1.

“A very professional and thorough hearing evaluation. Carolynn explained the options available to me. I am pleased with the hearing aids and personal service I received. ”

of Penfield, NY   
11/22/2019    Review received via mail
5 out of 5 1.

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Clinic details

About this hearing center

We repair and dispense all makes and models of hearing aids for the best price.  We employ Doctors of Audiology.  We do office visits home visits and skilled nursing home visits.  We offer exceptional service for diagnostic hearing testing, tinnitus, vestibular assessment and hearing aids.


Hearing care services

**All services are performed at our office OR your home, for your convenience.**

  • Hearing Aids
  • Vestibular Assessment
  • Tinnitus Assessment
  • Diagnostic hearing testing
  • Custom ear plugs, headphones and products

Hours of operation

Monday9:00 am - 5:00 pm
by appointment
Tuesday9:00 am - 5:00 pm
by appointment
Wednesday9:00 am - 5:00 pm
by appointment
Thursday9:00 am - 5:00 pm
by appointment
Friday9:00 am - 5:00 pm
by appointment
SaturdayOpen by appointment
Evening and/or weekend hours available by appointment. Please call to schedule.

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.