Hearing Aid Works Audiology

2479 Browncroft Blvd. Rochester, NY 14625

It is outside of normal business hours for this location. Please fill out the appointment request form for a call back.

(585) 563-9760

A message from Hearing Aid Works Audiology about COVID-19:

We are here to serve you. Please call our office today for an appointment.


Photo of Carolynne Pouliot, AuD from Hearing Aid Works Audiology

Carolynne Pouliot,

Doctor of Audiology

Carolynne M. Pouliot graduated with her doctorate from University at Buffalo.  She has extensive experience with tinnitus, vestibular assessment and dispensing all makes and models of hearing aids.  She has extensive experience dispensing hearing aids mobile and in office. She also travels to skilled nursing facilities.  

Photo of Jaime Westbrook, AuD from Hearing Aid Works Audiology

Jaime Westbrook,

Doctor of Audiology


Clinic location map


Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 67 verified patient reviews for Hearing Aid Works Audiology! Their average review score is 4.97 () from 67 reviews.

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“Appointment with Brittany was thorough and everything was explained to me.”

Judy K. of Rochester, NY   
09/19/2022    Review submitted online

“I was very impressed with the thoroughness of the hearing evaluation. Brittany took the time to patiently and clearly explain the test results, as well as my hearing aid options, to this "technically-challenged" senior. ”

James C. of Rochester, NY   
08/11/2022    Review submitted online

“ Above and beyond! While on vacation, my hearing aid stopped charging. These amazing folks went out of their way to assist to resolve the issue. They are kind, compassionate professionals who put their clients first. Thank you!”

Eileen S. of Rochester, NY   
06/04/2022    Review submitted online

“I was able to get an appointment in one day! I was greeted with a smile and the audiologist, Brittney, fixed my issue in less than 15 minutes. Small practice with big results!”

Tackla V. of Webster, NY   
06/03/2022    Review submitted online

“Staff is very friendly, very helpful, makes you feel very comfortable and at ease.”

Katy S. of Rochester, NY   
05/31/2022    Review submitted online

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Clinic details

We Work For Your Best Hearing!

We repair and dispense all makes and models of hearing aids for the best price.  We employ Doctors of Audiology.  We do office visits home visits and skilled nursing home visits.  We offer exceptional service for diagnostic hearing testing, tinnitus, vestibular assessment and hearing aids.


Hearing care services

**All services are performed at our office OR your home, for your convenience.**

  • Hearing Aids
  • Vestibular Assessment
  • Tinnitus Assessment
  • Diagnostic hearing testing
  • Custom ear plugs, headphones and products

Hours of operation

Monday9 am - 5 pm
by appointment
Tuesday9 am - 5 pm
by appointment
Wednesday9 am - 5 pm
by appointment
Thursday9 am - 5 pm
by appointment
Friday9 am - 5 pm
by appointment
SaturdayOpen by appointment
Evening and/or weekend hours available by appointment. Please call to schedule.

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.