Hearing Aid Works Audiology

2479 Browncroft Blvd. Rochester, NY 14625

It is outside of normal business hours for this location. Please fill out the appointment request form for a call back.

(585) 563-9760


Photo of Dr. Carolynne Pouliot, AuD from Hearing Aid Works Audiology

Dr. Carolynne Pouliot,

Doctor of Audiology

Dr. Pouliot earned her Audiology Doctorate in 2009 at the University of Buffalo, focusing on the latest advancements in hearing loss treatment. With a wealth of expertise she specializes in tinnitus management, noise-induced hearing loss, vestibular assessments and the fitting of various hearing devices and models. Additionally she offers her services at skilled nursing facilities and conducts home visits. Originally from West Irondequoit, she now calls Penfield home where she lives with her husband and four children.

Photo of  Dr. Brena  Brennan, AuD from Hearing Aid Works Audiology

Dr. Brena Brennan,


Dr. Brennan completed her Doctorate degree at Syracuse University in 2022, following a  Bachelor of Science in communication sciences and disorders from the University of Massachusetts-Amherst in 2018. Committed to delivering personalized care she specializes in adult and pediatric diagnostic testing, tinnitus management, cerumen removal and hearing aids. Dr. Brennan has knowledge about all major hearing aid manufacturers. Raised in Syracuse NY she now calls Fairport home. Where She enjoys spending time with friends and family, being outside on sunny days, and staying active.


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Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 91 verified patient reviews for Hearing Aid Works Audiology! Their average review score is 4.96 () from 91 reviews.

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“Very knowledgeable Doctor of Audiology. Excellent service and technical analysis and advice. Effkicient plans for follow up as needed. ”

Steve W. of Pittsford, NY   
02/28/2024    Review submitted online

“Hearing Aid Works changed my life when they listened to me and believed me when previous doctors hadn't. For three years, they have never wavered in their compassion, empathy, and professionalism, and have even let me pay my bill over time when I was struggling financially. Bottom line: knowledgeable, responsive, and caring staff who go above and beyond for their patients ”

Zack R. of Livonia, NY   
02/27/2024    Review submitted online

“From my first visit, the only practice I will continue to work with.”

Nicolas R. of Rochester, NY   
01/21/2024    Review submitted online

“Very nice people they all know what they are doing. Takes time to talk to you and make sure you understand everything.”

Ron P.   
10/12/2023    Review submitted online

“Dr. Pouliot and all of her staff go the extra mile to provide the most professional hearing care available in the Rochester area in my opinion. They utilize audiology best practices and deliver the in-depth diagnostic and custom fitting testing and follow up needed to get the most performance out of and deliver the most client satisfaction from today's top brands of hearing aids. I know, because they have done and are continuing to do this for me. I highly recommend their services.”

Allen H. of Penfield, NY   
09/28/2023    Review submitted online

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A message from Hearing Aid Works Audiology:

We are here to serve you. Please call our office today for an appointment.

Clinic details

We Work For Your Best Hearing!

We repair and dispense all makes and models of hearing aids for the best price.  We employ Doctors of Audiology.  We do office visits home visits and skilled nursing home visits.  We offer exceptional service for diagnostic hearing testing, tinnitus, vestibular assessment and hearing aids.


Hearing care services

**All services are performed at our office OR your home, for your convenience.**

  • Hearing Aids
  • Vestibular Assessment
  • Tinnitus Assessment
  • Diagnostic hearing testing
  • Custom ear plugs, headphones and products

Hours of operation

Monday9 am - 5 pm
by appointment
Tuesday9 am - 5 pm
by appointment
Wednesday9 am - 5 pm
by appointment
Thursday9 am - 5 pm
by appointment
Friday9 am - 5 pm
by appointment
SaturdayOpen by appointment
Evening and/or weekend hours available by appointment. Please call to schedule.

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.