Hearing Aid Works Audiology

2479 Browncroft Blvd. Rochester, NY 14625

It is outside of normal business hours for this location. Please fill out the appointment request form for a call back.

A message from Hearing Aid Works Audiology about COVID-19:

During Covid-19 our office is OPEN. For your appointment it is required that you wear a mask and take your temperature. Please call our office for an appointment.


Photo of Carolynne Pouliot, AuD from Hearing Aid Works Audiology

Carolynne Pouliot,

Doctor of Audiology

Carolynne M. Pouliot graduated with her doctorate from University at Buffalo.  She has extensive experience with tinnitus, vestibular assessment and dispensing all makes and models of hearing aids.  She has extensive experience dispensing hearing aids mobile and in office. She also travels to skilled nursing facilities.  

Photo of Jaime Westbrook, AuD from Hearing Aid Works Audiology

Jaime Westbrook,

Doctor of Audiology


Clinic location map


Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 61 verified patient reviews for Hearing Aid Works Audiology! Their average review score is 4.97 () from 61 reviews.

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“I was totally happy with my visit . I m hearing so much better could not believe the difference . thank so much I can now hear my grand kids when they are talking to me .not so good having to hear my wife lol”

of Rochester, NY   
07/18/2021    Review submitted online
5 out of 5 1.

“My first experience with hearing aids. Was a bit nervous but Carolynne immediately put me at ease. Visit was pleasant and very informative and professional. Highly recommend.”

of Ontario, NY   
06/28/2021    Review submitted online
5 out of 5 1.

“Carolynne was great, and I love my hearing aids.... they make a world of difference!!”

of Rochester, NY   
06/26/2021    Review submitted online
5 out of 5 1.

“Carolynne Pouliot was the best audiologist I have been to. She is kind, patient, extremely knowledgeable about testing and thoroughly explains everything. I am very happy that I found her. ”

of Pittsford, NY   
05/28/2021    Review submitted online
5 out of 5 1.

“This was my first encounter with hearing aids and I was treated so professionally and completely given total instructions on how to have better hearing the doctor was great and helping me set up my two hearing aides. Thank you Dr. Carolynne Pouliot”

of Webster, NY   
04/29/2021    Review submitted online
5 out of 5 1.

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Clinic details

We Work For Your Best Hearing!

We repair and dispense all makes and models of hearing aids for the best price.  We employ Doctors of Audiology.  We do office visits home visits and skilled nursing home visits.  We offer exceptional service for diagnostic hearing testing, tinnitus, vestibular assessment and hearing aids.


Hearing care services

**All services are performed at our office OR your home, for your convenience.**

  • Hearing Aids
  • Vestibular Assessment
  • Tinnitus Assessment
  • Diagnostic hearing testing
  • Custom ear plugs, headphones and products

Hours of operation

Monday9 am - 5 pm
by appointment
Tuesday9 am - 5 pm
by appointment
Wednesday9 am - 5 pm
by appointment
Thursday9 am - 5 pm
by appointment
Friday9 am - 5 pm
by appointment
SaturdayOpen by appointment
Evening and/or weekend hours available by appointment. Please call to schedule.

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.