Access Hearing Service Inc

“I brought my elderly aunt to the office because she was almost deaf in both ears. Michael Ruffin was so kind to her and so generous with his time. He went the extra mile doing an extra service that was not scheduled, and he didn’t say a word about it. He helped my aunt hear again (which we weren’t sure was possible), and she left his office in tears of joy. We literally stayed in the parking lot for 30 minutes while she listened to the sounds of the cars, birds, etc. His fees are extremely reasonable as well. I highly recommend him and suggest you go nowhere else. ”

“I had an appointment today with Michael, and his care went way above and beyond my expectations. I'd already had a hearing test, so Michael carefully went over it with me and provided a lot more information and context than ENT doctor and audiologist who performed it. Beyond his expertise and excellent service, I was struck by Michael's candor and integrity in helping me decide if hearing aids were even necessary. And he's a really nice person! ”

“I had an absolutely wonderful experience getting replacement hearing aids (my old ones broke after 7 years) from Michael at Access Hearing. He really cares about his customers and spends a lot of time explaining everything, including discussing what hearing aid settings (there are many!) that will work best for you. I had to drive for an hour from my home to Access Hearing, but I would glady drive much further to get the personal service that Michael provides. And even with all the personal attention, Michael's prices are still among the very best!”

“I would give Michael at least a 6 star rating for his service of going above and beyond to accommodate me and make sure I had the best possible outcome! He is very personable and extremely knowledgeable in his field. I didn’t realize how much I was missing with hearing muffled noise & voices until I had better quality hearing aids that were adjusted to my specific needs by Michael. Now I know what it is like to clearly hear! Thank you Michael!”

“​The Access hearing aid experts are knowledgeable, friendly, and helpful. I’ve been a well-satisfied customer of theirs for six years. They know all the hearing issues and all the product lines. That comes from their long family background in the business and years of experience. They are most valuable because they have a genuine interest in each patient. They appropriately fit their explanations and suggestions to the individual needing help. They respect their clients, listen to them, and go out of their way to give good service. They offer their forthright opinion about what the best choice of a hearing aid might be, not always recommending the most expensive ​one. In short, they are honest and give their clients the straight scoop. Importantly, I’ve found their prices to be one-third lower than the hearing guys that run big ads in the newspaper and clog my mailbox with come-ons! For sure, if you need hearing help, these folks deserve a try. They are competent, well-motivated, and focused on service. You won’t go wrong choosing this personable Access Hearing team. ”

“I was not expecting such great service! Michael Ruffen of Access Hearing Service was the local instrument specialist servicing the model I bought. I brought my hearing aid in yesterday for adjustments. He first examined my hear canal with an optical probe that displayed on the 32 inch TV in front of me, no doubt what was being seen - my ear canal was clogged with wax! When this happened in the past with audiologists, it involved a trip to the doctor's office for an ear cleaning, a pain, but not this time! Michael had the tools at hand and cleaned out the offending wax in a few minutes - no trip to the doctor's office was needed. While he was at it, he also cleaned the wax out of the hearing aid and put new ear plugs on the hearing aid receiver. He accomplished all this in 15 minutes! To say i was pleased would be an understatement. When I need my next hearing exam, this is the place I will go to. If you want to buy or adjust hearing aids, go to Michael Ruffen at Access Hearing Services - he comes from a family of audiologists (his father) and knows how to please his patients. ”

“Michael and his staff are ALWAYS there to help and assist their patients. I have never felt as much caring and professionalism than I do now at Access Hearing. I've been wearing hearing instruments for quite some time and the support afforded me is exceptional. There is no better practice to go to in the Hudson Valley.”