A message from Carolyn J. Agresti, MD Hearing and Balance LLC about COVID-19:
We are still open Monday to Friday from 8am to 4pm to serve you and we're taking every precaution to disinfect all spaces and equipment between patients. We provider curbside hearing device maintenance and services for our hearing aid users at Victor Farris parking circle. Please call ahead for an appointment.
Staff
April Hang,
AuD, CCC-A, FAAA
Audiologist
Dr. April Hang is passionate about improving her patients’ quality of life through the evaluation and management of hearing loss and hearing aids. She also specializes in balance/dizziness and tinnitus evaluation and management. She earned her Doctorate in Audiology from East Carolina University and is fluent in English and Mandarin Chinese.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 30 verified patient reviews for Carolyn J. Agresti, MD Hearing and Balance LLC! Their average review score is 4.83 () from 30 reviews.
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“Dr. Hang and Dr. Agresti have taken wonderful care of my mother. Even though she has been wearing hearing aids for years, I noticed that she was really having a difficult time in a few situations. We were able to find out that there was new technologies that could help her. She is now hearing her grandchildren so much easier and is much less frustrated. Thank you for your help. ”
“Dr. Agresti spent less than 5 minutes with me. Then off to have hearing test. When completed, without comments or results, appointment over. There was no review of results of hearing test, no comments or suggestions! Was advised to return to my former Audiologist and insist on return of my new hearing aids. Dissatisfaction with that Audiologist was reason I came to her. On the way out, handed copy of hearing test, comments and numbers without any explanation or suggestions or ability to ask questions. Waste of time and huge disappointment.”
Received 11/19/2021Official Response from Carolyn J. Agresti, MD Hearing and Balance LLC:“Hi Gloria, This is Dr. Agresti. I apologize that you were disappointed with the care you received during your recent appointment. As I recall, you were warmly welcomed into our practice after being disappointed with another local audiologist. I assure you that we take patient care very seriously in my practice and it was our goal to give you the best treatment and advice as possible. In your review you stated that I spent less than 5 minutes with you. I can assure you that was not the case. In order to track the care we provide, we maintain certified electronic health records. The records are time stamped as the patient is cared for throughout the office. In reviewing your records I see that you were provided a comprehensive ear, nose and throat evaluation with me over a period of approximately 26 minutes. Afterwards you were escorted to our audiology department for further high quality testing with our fully licensed and certified doctor of audiology, Dr. April Hang. Once that was completed both Dr. Hang and I provided counseling to you about your issues. This took an additional 37 minutes of time. Maybe it felt faster to you since you were frustrated about your condition and were hoping for complete resolution. I am sure it was disappointing to walk out of our office after approximately 1 hour of service and still have a problem. Rather than push you to buy replacement hearing devices from my practice, Dr. Hang encouraged you to go back to the original audiologist who sold the LIVIO devices to you. The devices were new and still under warranty. She did not believe you needed to spend more money when the devices you had could likely be replaced or repaired under traditional warranty. You were provided records to assist you with talking to the original audiologist and getting the devices to work better for you. I am truly sorry that you were unhappy with our service. We believed we were giving you the best advice under the given circumstances. We appreciate your feedback. Sincerely, Carolyn J. Agresti, M.D. ”
“Dr. Agresti and her team were very kind and thoughtful. They explained everything in great detail.”
“I feel I am receiving excellent care. April (the audiologist) is knowledgeable, patient and very pleasant. I am more than pleased, I will recommend this office. Dr. Agresti is a gem. ”
“Dr. Agresti is thorough, professional, warm, welcoming, concerned and patient. Her audiologist and staff are a direct reflection of her. Wonderful. I am immensely grateful for having found such a competent and sincerely caring physician. ”
Clinic details
Carolyn J. Agresti, MD Hearing and Balance LLC is dedicated to providing exceptional patient care to people of all ages. Our experienced Audiologist and Ear, Nose & Throat physician take pride in providing personal and compassionate care to every patient. We understand that each patient has a unique set of needs, which is why all of our services are individually tailored to suit ALL of your needs. Our medical approach to hearing rehabilitation provides patients with a recommendation they can trust. Whether it’s dizziness, hearing loss or ringing in the ears, Carolyn J. Agresti, MD Hearing and Balance LLC is here to help you.
Hearing care services
Our services include the following:
- comprehensive hearing evaluations and testing
- hearing aid sales – latest technology
- hearing aid dispensing and fittings
- hearing aid accessories
- hearing aid service including cleaning, checks, maintenance and repairs
- custom earmolds and hearing protection
- hearing aid batteries
- assistive listening devices
Hours of operation
| Sunday | Closed |
| Monday | 8:30 am - 5 pm by appointment |
| Tuesday | 8:30 am - 5 pm by appointment |
| Wednesday | 8:30 am - 5 pm by appointment |
| Thursday | 8:30 am - 5 pm by appointment |
| Friday | 8:30 am - 5 pm by appointment |
| Saturday | Closed |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Insurance accepted, please call for details
