Carolyn J. Agresti, MD Hearing and Balance LLC

1411 N Flagler Dr Ste 9700 West Palm Beach, FL 33401
(561) 899-4582


Photo of April Hang, AuD, CCC-A, FAAA from Carolyn J. Agresti, MD Hearing and Balance LLC

April Hang,


Dr. April Hang is passionate about improving her patients’ quality of life through the evaluation and management of hearing loss and hearing aids. She also specializes in balance/dizziness and tinnitus evaluation and management. She earned her Doctorate in Audiology from East Carolina University and is fluent in English and Mandarin Chinese.


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Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 32 verified patient reviews for Carolyn J. Agresti, MD Hearing and Balance LLC! Their average review score is 4.84 () from 32 reviews.

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“I lost hearing in one ear and was told there was nothing that could be done. To do all I could to protect hearing in the other ear I chose Dr. Agresti. To my surprise and delight, she and her staff were able to fit me with hearing aids. I had found myself retiring from social situations. With these hearing aids I am now confident to go out with friends. I highly recommend her. ”

Ann H. of West Palm Beach, FL   
11/15/2023    Review submitted online

“Dr Agresti and Cayla were so so nice!!! So was the girls that assisted me on the front Julie and Sonia. What a great place”

Kristen J. of West Palm Beach, FL   
04/03/2023    Review submitted online

“Dr. Hang and Dr. Agresti have taken wonderful care of my mother. Even though she has been wearing hearing aids for years, I noticed that she was really having a difficult time in a few situations. We were able to find out that there was new technologies that could help her. She is now hearing her grandchildren so much easier and is much less frustrated. Thank you for your help. ”

William M. of West Palm Beach, FL   
12/10/2021    Review submitted online

“Dr. Agresti spent less than 5 minutes with me. Then off to have hearing test. When completed, without comments or results, appointment over. There was no review of results of hearing test, no comments or suggestions! Was advised to return to my former Audiologist and insist on return of my new hearing aids. Dissatisfaction with that Audiologist was reason I came to her. On the way out, handed copy of hearing test, comments and numbers without any explanation or suggestions or ability to ask questions. Waste of time and huge disappointment.”

Gloria M. of Lake Worth, FL   
10/13/2021    Review submitted online

Official Response from Carolyn J. Agresti, MD Hearing and Balance LLC:
“Hi Gloria, This is Dr. Agresti. I apologize that you were disappointed with the care you received during your recent appointment. As I recall, you were warmly welcomed into our practice after being disappointed with another local audiologist. I assure you that we take patient care very seriously in my practice and it was our goal to give you the best treatment and advice as possible. In your review you stated that I spent less than 5 minutes with you. I can assure you that was not the case. In order to track the care we provide, we maintain certified electronic health records. The records are time stamped as the patient is cared for throughout the office. In reviewing your records I see that you were provided a comprehensive ear, nose and throat evaluation with me over a period of approximately 26 minutes. Afterwards you were escorted to our audiology department for further high quality testing with our fully licensed and certified doctor of audiology, Dr. April Hang. Once that was completed both Dr. Hang and I provided counseling to you about your issues. This took an additional 37 minutes of time. Maybe it felt faster to you since you were frustrated about your condition and were hoping for complete resolution. I am sure it was disappointing to walk out of our office after approximately 1 hour of service and still have a problem. Rather than push you to buy replacement hearing devices from my practice, Dr. Hang encouraged you to go back to the original audiologist who sold the LIVIO devices to you. The devices were new and still under warranty. She did not believe you needed to spend more money when the devices you had could likely be replaced or repaired under traditional warranty. You were provided records to assist you with talking to the original audiologist and getting the devices to work better for you. I am truly sorry that you were unhappy with our service. We believed we were giving you the best advice under the given circumstances. We appreciate your feedback. Sincerely, Carolyn J. Agresti, M.D. ”
Received 11/19/2021

“Dr. Agresti and her team were very kind and thoughtful. They explained everything in great detail.”

Mary M. of Lake Worth Beach, FL   
03/03/2020    Review received via mail

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Clinic details

You're in good hands

Carolyn J. Agresti, MD Hearing and Balance LLC is dedicated to providing exceptional patient care to people of all ages.  Our experienced Audiologist and Ear, Nose & Throat physician take pride in providing personal and compassionate care to every patient.  We understand that each patient has a unique set of needs, which is why all of our services are individually tailored to suit ALL of your needs.  Our medical approach to hearing rehabilitation provides patients with a recommendation they can trust. Whether it’s dizziness, hearing loss or ringing in the ears, Carolyn J. Agresti, MD Hearing and Balance LLC is here to help you.

Hearing care services

Our services include the following:

  • comprehensive hearing evaluations and testing
  • hearing aid sales – latest technology
  • hearing aid dispensing and fittings
  • hearing aid accessories
  • hearing aid service including cleaning, checks, maintenance and repairs
  • custom earmolds and hearing protection
  • hearing aid batteries
  • assistive listening devices 


(561) 899-4582

Hours of operation

Monday8:30 am - 5 pm
by appointment
Tuesday8:30 am - 5 pm
by appointment
Wednesday8:30 am - 5 pm
by appointment
Thursday8:30 am - 5 pm
by appointment
Friday8:30 am - 5 pm
by appointment

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.
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