North Hills Hearing and Balance Center

“Very helpful and understanding. ”

“Dr. McDonald was absolutely wonderful. Explained all options in detail. Took as much time as needed to explain the different hearing aids and worked with us to ensure we had the best options for us. Would go back there again and again.”

“Very good. ”

“Amy Zahn was Great. She explained everything very thoroughly. I'll be back next year for a re-check.”

“Charmaine and Dr. McDonald were excellent. I am looking forward to getting my hearing aids and working with Dr. McDonald for a much improved hearing experience. Thank you. ”

“3rd year follow up hearing test and equipment check. Office staff very prompt and very pleasant to deal with. Dr. Zahn very well versed placed me at ease, conducted the hearing test, checked my current aids and made a genuine effort to answer all my questions. A very good professional effort by all. ”

“Great experience. They made me feel welcome and relaxed. Very friendly and knowledgeable.”

“Great experience and made me feel special. Professional!”

“Very knowledgeable, friendly and courteous staff.”

“Amy was fantastic along with the other techs that were there. They have a very careing attitude. My visit was great to the start of hearing better”

“Professional Staff and very welcoming, friendly attitudes! Dr. Rebecca McDonald is very caring and helpful and always makes me feel very comfortable. She always listens to my hearing concerns and answers all my questions with knowledge. Will certainly highly recommend her services to family & friends! Thank you ”

“Great staff. No waiting. Very thorough and knowledgeable. Highly recommend.”

“Short waiting time, and friendly, personable staff make for a very pleasant visit.”

“A very professional Staff. I was very encouraged with the great information and options provided. Dr. McDonald made me feel so comfortable through the entire process.”

“Since I have been going to Anderson Audiology, they have been Excellent. The receptionist is very friendly and makes sure you have what you need for current and future appointment. Rebecca W. McDonald Au.D., CCC-A, F-AAA is always personal and very professional. I feel that I'm getting the best possible service.”

“Very friendly and attentive staff. Good provider with patient interest at heart.”

“I went in to get hearing aid supplies and the front desk noticed that I was overdue for my checkup. She checked with Dr. Rebecca McDonald, who immediately took me in and performed an updated hearing test. No changes are needed. Their willingness to assist clients without an appointment when they have time show a excellent concern for their patients. I wish all medical facilities were this flexible.”

“I had a tremendously comfortable visit with the audiologist and medical provider. The are exceptional at their jobs and incredibly professional. They're all very pretty also... They were all most helpful and informative. Thank you so much for your amazing service!”

“Today, June29,2017, I had schedule appointment with Dr. Tucker. I want to give thank for valuable examination and the way that she explained my hearing situation and also the way she explained all of the benefit that I would have in the services of Anderson Audiology. She should be commended for her professional attitude.”

“I liked the greeting we received by the receptionist. She was very pleasant, smiling, made my daughter and I feel very welcomed. Dr. McDonald was very compassionate towards me and I appreciated their care. ”

“I fully appreciated the professional care I received from the office staff to excellent audiologist, Dr. Kristin Horan. ”

“A true joy to speak and learn from an educated Dr. that cares and offers a heart and soul to clients. We learned a lot after all the assistance to help to better the hearing of my precious mom. Thank you so much!! You are a blessing!!”

“The technical staff always was always helpful but if you need any type of small repair work they hit you hard -- not very helpful and will try and find another audiologist to handle my needs going forward ”

“I liked that they are always courteous and helpful staff. ”

“I appreciated the helpful staff. ”

“Nice team here at Anderson Audiology. ”

“The detailed info provided by the audiologist was very helpful; her charm and personality was an extra boost! Very thorough and helpful!”

“Erin is a very sweet lady and this is my second time being here. She is very professional. She's always making sure you are comfortable.”

“Dr. Sue was very professional, good at explaining and thorough. ”

“Personal service. I didn't feel rushed. Very thorough. ”

“I like their thoroughness and professionalism! Kristen is a wonderful asset — she listens well! I've come to this location for years. I really like the decor update! Much needed!”

“Talking to Dr. Rebecca McDonald was an awesome experience. Had a lot of good understanding with her talking to my wife and I was very helpful. ”

“There was no pressure to make decision to purchase hearing aid on first visit. All questions answered fully. She was very knowledgeable about hearing and the product she was selling. ”

“My doctor was great. She made me feel better because she showed me that she cared!”

“I like how they are working with the new technology at hearing and to make a big change and help others have a better listening and communications. ”

“Kristin was wonderful! (We have NO complaints!) She knows her business and was very helpful and kind to us. And Michelle was very nice as the receptionist!”

“I liked their video presentation of all hearing aids. ”

“Efficiency, courtesy and personal care. Thank you! ”

“She took her time and paid attention to what I said. Wonderful, thank you. ”

“Everything was awesome!”

“I liked the friendliness and the knowledge of Rebecca McDonald. I also like the flexibility of the technology to match the hearing aid to the patients needs. ”

“People friendly. Clear instructions and explanations about hearing aids. ”

“They were really friendly to me.”

“The staff is friendly, helpful and knowledgeable. ”

“Friendly people & staff.”

“I liked EVERYTHING - personality, explanations, telling me what he is doing, explaining & understanding.”

“Very professional & thorough.”

“I liked the good attitude of the lady that checked my hearing aid & testing of my hearing. ”

“Fast, friendly & good information.”

“I like the personal treatment - so professional and nice. I would refer someone here & Dr. Joe.”

“I would recommend Anderson Audiology to others. What I liked best was the friendly people and staff. ”

“I liked everything about the office. Brent's personality was very friendly and he offered good explanations. Brent was good at telling me what he is doing and walking me through the process so that I could understand. ”

“I had excellent care. They were very patient with me and helpful. When I first got my hearing aids, I didn't like them, because I could hear every little noise way to loud. I went back to Rebecca and she set my hearing aids where they gradually increased power over several weeks. I work in a very noisy environment, so she set them where I can block out some of the background noise, if I need to. Once I got used to them, they became part of me!! I put them on in the morning and I don't take them out until bedtime. They are so comfortable that sometimes I forget to take them out, before bed. I like them very very much. Now I can't do without them.”

“Very Professional and thorough.”