Dr. McDonald is passionate about audiology and her focus on providing the highest quality of patient care. She has 15 years of experience in fitting and dispensing of hearing aids. She has worked as a clinical audiologist in private practice and the Veteran's Administration, as a hearing aid researcher at The Medical University of South Carolina and most recently was faculty at Texas Women's University. She received her Masters and Doctorate of Audiology (Au.D.) degrees at Vanderbilt University and her Bachelors in Communication Sciences at Louisiana Tech University. She is a Fellow of the American Academy of Audiology (FAAA), and holds a Certificate of Clinical Competence in Audiology (CCC-A) through the American Speech-Language-Hearing Association. Outside of work she enjoys volunteering at her children's school, practicing yoga, reading and spending time with family.
Cheryl Wolters is a Fellow of the Texas Academy of Audiology and holds the Certificate of Clinical Competence in Audiology (CCC-A) through the American Speech Language Hearing Association. She received her Master of Science in Communication Disorders-Audiology degree from the University of Texas at Dallas – Callier Center and her undergraduate degree from Baylor University. Her audiologic experience includes diagnostic research and assessments, newborn hearing, pediatric audiology, educational audiology, and clinical hearing assessments. Cheryl's clinical focus includes providing the most current and highest level of hearing care for every patient from pediatrics to seniors as well as finding the best hearing solution for each patient's lifestyle. Cheryl joined North Hills ENT in 2014.
When not working with patients, Cheryl enjoys spending time with family and friends, volunteering in her community, and crafting.
Also affiliated with the American Speech Language Hearing Association and Texas Academy of Audiology.
Dr. Jerrica Tucker completed her Bachelors of Speech and Hearing Sciences at Texas Tech University Health Sciences Center in 2013 and earned her Doctoral degree in Audiology from the University of North Texas in 2017. She completed her fourth year doctoral residency with our practice and joined our team as an audiologist following graduation. Jerrica’s clinical focus includes adult and pediatric diagnostics, vestibular and electrophysiological evaluations, and amplification.
Outside of work, Jerrica enjoys spending time with her family and friends, traveling, and anything outdoors.
Dr. Rachel McGee completed her Bachelor of Arts in Psychology at the University of Tennessee in Knoxville and earned her Doctorate in Audiology from Louisiana Tech University in 2018. She completed her fourth year doctoral residency at Anderson Audiology and North Hills ENT and joined the practice as a Clinical Audiologist following graduation. Rachel’s clinical focus includes adult and pediatric diagnostics, amplification, vestibular and electrophysiological evaluations, and central auditory processing evaluations.
Outside of work, Rachel enjoys spending time with her family and friends – especially her dog, Barkley. She also loves traveling and eating Cajun food!
Read 53 verified patient reviews for North Hills Hearing and Balance Center! Their average review score is 4.81 () from 53 reviews.
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“Very good. ”
“Amy Zahn was Great. She explained everything very thoroughly. I'll be back next year for a re-check.”
“Charmaine and Dr. McDonald were excellent. I am looking forward to getting my hearing aids and working with Dr. McDonald for a much improved hearing experience. Thank you. ”
“3rd year follow up hearing test and equipment check. Office staff very prompt and very pleasant to deal with. Dr. Zahn very well versed placed me at ease, conducted the hearing test, checked my current aids and made a genuine effort to answer all my questions. A very good professional effort by all. ”
“I loved this place until my last visit to pick up supplies. I was given 3 partial packages of batteries, when I questioned the partial, they took them and replaced with full battery packs. No apology, explanation or comment. I told them I did not think these would last a full 6 months, they said I could come back when I was out. They were not rude but they were rushed and not interested in what I had to say.”
Received 10/15/2019Official Response from North Hills Hearing and Balance Center:“Dear Donna, Thank you for taking time to share your concerns. We take patient satisfaction very seriously and work diligently to make sure our patients feel heard so we’re disappointed to learn about a situation where we may have missed the mark. We’d like to invite you to call the office to schedule an appointment to discuss hearing healthcare, including hearing aid supplies and maintenance. Again, thank you for your review. Sincerely, Lauren James, Administrative Assistant”
About this clinic
The caring and compassionate medical professionals at North Hills Hearing and Balance Center are dedicated to improving your quality of life through better hearing. When you are ready to experience all the benefits of better hearing firsthand we will thoroughly evaluate your hearing. We will carefully review the findings with you in detail and make recommendations based on your needs and desires. Your comfort and confidence is our priority. If you are thinking about taking the next step to explore an advanced hearing solution or upgrading to the latest digital technology, give us a call!
We are here to help you with all your hearing needs.
- Comprehensive hearing evaluations
- Hearing device sales & services
- Hearing device maintenance
- Hearing device batteries
- Hearing device accessories & supplies
- Hearing device evaluations & cleanings
- Hearing device repairs
- Global dry & store systems
- Assistive listening devices (ALDs): FM systems (S.T.A.P. Programs)
- Ear Molds: custom made noise protection ear molds
- Custom ear molds for musicians
- Custom molds for hearing devices
- Tinnitus evaluation & treatment
- Balance & vestibular evaluation
- Cerumen management
North Hills Hearing and Balance Center accepts most insurances, except Medicaid. We are happy to check your hearing aid benefit and file the claim for you.
Call this clinic today!
Or request an appointment online
|Monday||8:30 am - 5:00 pm |
|Tuesday||8:30 am - 5:00 pm |
|Wednesday||8:30 am - 5:00 pm |
|Thursday||8:30 am - 5:00 pm |
|Friday||8:30 am - 5:00 pm |
Accepted forms of payment
- American Express
- Financing available for those who qualify
- Insurance accepted, please call for details