Hearing Professionals of Alabama, LLC - Auburn

“Very courteous and efficient office. My questions addressed. Appreciate the time and courtesy”

“Had a problem with one of my hearing aids. Went to the office, was waited on promptly and courteously. An assistant took the details of my problem, had me wait in my truck. Minutes later she came out with my repaired hearing aid which had been checked by Dr. Hoven. She explained the repair and asked me to come back promptly if that didn’t solve my problem. It did. Dr. Hoven and staff are wonderful. So satisfied!!”

“Dr. Kelly and her staff are great. First experience was pre covid19 with our daughter, very helpful knowledgeable. Second experience was with our son during covid19 the wait in the car was not long at all, our temperature was checked, once’s in we were given hand sanitizer we had on mask and Dr. Kelly did not rush through she was still just as patient and answered all the questions our inquisitive 8 year old had about the equipment and pictures on the wall. She made him very comfortable. ”

“My first time for hearing aids and visit to hpoal. I was somewhat apprehensive and not sure what to expect. Dr. Hoven was super, she answered all my questions and made the process very easy, very professional. Everyone in the office is friendly and willing to help. ”

“I have been a patient of Dr Allison for several years. She is so very pleasant for my appointment, explains test results plus answering any questions I have. Have never been disappointed with any if my visit or service with Hearing Professionals.”

“Always timely, courteous & professional. Grateful to have the practice so close to us!”

“Prompt, professional and knowledgeable care of my hearing needs.”

“Was a great experience and look forward to getting my new hearing aids!”

“The staff was quick, courteous, and informative. They explained my condition and were honest and saved me from making a more expensive trip to other practitioners for unnecessary procedures.”

“Best hearing shop around!”

“Staff is very knowledgeable and professional. I was treated like a VIP and made to feel very comfortable with my decision to purchase new hearing aids. I highly recommend them. ”

“The audiologist had excellent instructional and technical skills. She recommended the product line she felt would best serve my hearing needs and the Oticon units are doing just that. Vastly superior to what I had been using. ”

“I am the lucky person who won the essay contest for a pair of hearing aids. When I went to get tested Dr. Hoven was great. She explained what hearing loss I had and which hearing aids would be best for me. When I went to pick them up she explained everything to me in how to maintain them and answered all my questions. The coolest part was how she set up my phone so that it now rings directly into my ears. I will be forever grateful for this wonderful gift and the Hearing Professionals of Alabama.”

“Dr. Hoven and Abby have been absolutely great. Incredibly helpful and I cannot thank Dr. Hoven enough for helping me hear again!”

“I can't say enough good things about Abby and Dr. Kelly. I was referred from a military treatment facility and it was the most seamless process I have had with any medical providers. Dr. Kelly is very professional and did a great job with my evaluation and finding a product that met my needs. Great staff and excellent care!!”

“My experience was very good, very personable and extremely helpful. I love these hearing aids!! Siemens, best on the market! I can hear again! ”

“Friendly, professional and efficient! I was greeted with a smile and offered refreshments while I completed paperwork in the lobby. Dr. Kelly escorted me to the next room and completed a detailed evaluation. She demonstrated a high level of proficiency with a smile. Great team!”

“Went by the office on Tuesday and the very personable receptionist made an appointment for Thursday. Dr. Hoven was very professional in our interview, while performing a hearing evaluation and discussing the results with me. She adjusted my existing hearing devices to reflect the results of the test and we discussed currently available devices with no pressure to replace my present units. I was very pleased with my visit.”

“Very helpful, friendly, highly professional yet personable experience. ”

“Dr. Hovan made me feel very comfortable and I immediately connected with her. She learned about my hearing issues in a conversational way. She is very professional.”

“Very professional! Very nice and fast, but very thorough. ”

“Very professional while also being friendly.”

“My son loved Dr. Kelly. After his first hearing test with Dr. Kelly, he asked to come back the next day for another test! Ha!”

“Excellent service and wonderful people!”

“I highly recommend Hearing Professionals of Alabama to anyone who is seeking or even has a current audiologist. They are professional and kind to work with. Dr. Beth Hoven created my ear impressions for my IEM's (in ear monitors) and was very personable with me and did her job with excellence. I will definitely return to their practice whenever I am in need of an audiologist. Thank you so much!”

“Dr Kelly is very precise with hearing evaluations and explains them in detail. She is up to date on most current hearing aid technology and honestly and clearly explains options best suited to your needs. I very highly recommend her to anyone in need of audiology care.”

“Very open, very honest, straightforward.”

“Dr. Allison Kelly is amazing. I brought my autistic son to have his hearing checked with her after getting tubes put in his ears. I was amazed how well she could get him to follow her directions and get the exam done without meltdowns. Her calmness and demeanor for special needs children is so refreshing to see. She is a wonderful resource for everyone in this area, especially for timid children. Thank you so much!!!”

“I am a huge fan of Dr. Allison Kelly! My rating for her is off the charts! She has always gone above and beyond for my husband & I with our little boy. Absolutely love Hearing Professionals of Alabama! Always greeted with a warm welcome and a caring heart.”

“My husband and I both knew we had hearing problems because we communicated with a lot of "WHATs". Dr. Hoven was courteous and her exam very professional. We will be receiving our new hearing aids next week and hopefully we can turn down the volume on the TV ”

“Dr. Hoven was not only very professional but very caring. She was careful to explain everything fully and told me what to expect. She was very easy to work with, and made getting hearing aids a very painless experience. I appreciate her very much!”

“The experience was very professional with very detailed descriptions of the findings on the hearing tests and Dr. Kelly provided all choices of hearing devices needed, not just one brand or cost. We were also advised of the best financing and help with insurance which I considered very honest advise that was not really part of the doctors role, yet she went above her duty to make sure we were getting the best treatment as well as advice. Thanks and we are proud to call you our specialist! Ron & Angie”

“She was just really helpful, down to earth, easy to talk to, explained everything great, great doctor.”

“I like everything about this place! Their expertise about hearing loss and the hearing aid that would help. I never felt rushed. Everything was explained thoroughly and my questions answered completely. This is the one and only place to go for excellent hearing care!”

“A wonder experience! Both my sister and I were fitted for hearing aides, we both couldn't be happier. ”

“They were friendly, they were honest, they were perfect, easy to talk to. I've never gotten hearing aids before.”

“Hearing Professionals of AL provides a pleasant atmosphere. Dr. Beth Hoven very friendly and professional. She offered several choices of hearing aids, with helpful recommendations, which ws not available at the Ear, Nose, & Throat clinic. ”

“Best experience with medical professionals since moving to Auburn! Five star rating easily! Their knowledge, equipment, customer service, and location are all awesome. It was obvious on our first visit that these were truly Audiologist and not just a hearing technician looking to generate revenue, as we had experienced elsewhere. Doctors Kelly and Hoven are genuine in their caring and are EXCELLENT Doctors of Audiology”

“Dr. Hoven explained all of the challenges with my hearing very clearly. The test was very thorough and we were able to get a good baseline reading.”

“Dr. Hovan was very knowledgeable and friendly. She explained the hearing tests my wife and I were taking and the results. We had thorough exams and enjoyed and learned from the visit. ”

“She was good. ”

“So blessed to have HPOAL in Auburn. Dr. Kelly works amazingly well with our four year old! I highly recommend Drs. Kelly and Hoven.”

“We have lived in Auburn for two and one half years and this was by far the best health care experience I've had. Both Doctors were extremely professional, courteous and seemed to genuinely care about the patient versus selling hearing aids. ”

“In one word enjoyable. I was a little apprehensive about taking the hearing test at first, but I was given a thorough explanation of the process and it was enjoyable. The facilities are state of the art and Dr. Hoven is extremely knowledgeable and helpful. After the test the results were explained and options were presented. The final decision was left to me. There was no pressure to make a decision that day. I would highly recommend this office to anyone that needs a hearing test or hearing aids. ”

“I had a hearing screening and was diagnosed with a slight hearing loss. I did not feel pressured to buy hearing aids at this time. I was given the options that are available and I was very pleased with my visit.”

“Although I do not live in Auburn, I made an appointment with Hearing Professionals at the urging of my daughter who had used them and was so pleased. I have worn hearing aids for 15+ years, and I was very impressed with the wonderful experience I had during my appointment and my follow-up visit. It was worth the drive from out-of-town to be treated in such a professional manner and to receive the benefit of their up-to-date knowledge! I highly recommend Drs. Kelly and Hoven to anyone---young or old. ”

“Dr. Kelly is very knowledgeable, professional and courteous. She presented various options for addressing my hearing loss and guided me through the process of selecting a hearing aid that best fits my needs. I am very pleased with my new hearing aids. I highly recommend anyone in need of hearing evaluation and assistance in selecting hearing aids to go to see Dr. Kelly.”

“They are extremely knowledgeable, courteous, very professional and I just love my new hearing aids. So happy with the quality time and personal care that I am given with each contact with them. I highly recommend anyone in need of hearing professionals to seek their services.”

“My husband has had hearing aids for some years and has never been happy with the aids. Now he is very happy and has improved the quality of life we have.”

“Highly recommend this office for hearing aid services”