Choice Hearing Center - New Philadelphia
A message from Choice Hearing Center - New Philadelphia about COVID-19:
We are still open to serve you and your loved ones while taking every precaution to disinfect all spaces and equipment between each patient. Please call ahead to verify availability.
Clinic staff
Eric Mounts,
Founder/Owner & H.I.S
I’ve been in the hearing health industry for 30 years and have devoted my career to helping solve the problems of daily life caused by hearing loss.
First, as a technician, I attained the fundamental knowledge of hearing aid technology and practical skills from seeing how technology provides a better hearing experience if fit properly. I learned how variances in technology, testing, and fitting techniques impact success in hearing loss treatment and overall patient satisfaction. Because I was distressed by the level of patient care and attention available in our industry, I opened our first hearing center in 1994, for the sole purpose of focusing on our patient’s needs first. I have been doing that ever since, and I lead my team of professionals with this objective each day.
Hearing loss has a profound (negative) impact on those afflicted, but also on their loved ones. It touches every facet of life, health, mental well-being, and every interaction and relationship. Effective and professional treatment can profoundly change this.
In every interaction, we start by focusing on how to improve lives with better hearing. With solutions, not sales. We start by listening — to patients and to their loved ones. Our work and our success are based on what we learn from this process and our unique capability to provide the most diverse set of solutions available. Sometimes that means fixing a poorly fit hearing aid. Sometimes it means introducing our patient to the world of better hearing and options to achieve it.
We only fit the latest technology and the best products available anywhere in the world. We provide unsurpassed care (and caring). Because we are independent (not a franchise), we can offer the best solution or product to fit a patient’s needs, loss, lifestyle, and budget. With our low price guarantee and financing options, the barriers to treatment are eliminated. Our five full-time offices, our philosophy, and dedication to continuous training and education make us the premier provider in the area.

Kyle Woods,
MA, FAAA
Audiologist
Kyle has been helping people hear their loved ones and enjoy life since 1999.
Kyle’s credentials certainly demonstrate her expertise in the field, but her working experience, listening and problem-solving skills are what make her one of the very best at what she does – which is to help people hear the sounds of life again so they can enjoy conversations with family and friends, remain independent in managing their own affairs and health, and engage in life. She invests the time in understanding each patient’s unique needs and hearing challenges so that she can provide care and options specifically designed for the individual. Kyle is Lyric certified, American Brain Council certified and listed on the American Tinnitus Association’s directory of tinnitus treatment providers.
Kyle graduated from the University of Akron with a B.A. in Communicative Disorders and Certificate in Sign Language and then went on to earn her Masters in Audiology at Kent State University.

Omallah Bush
Dr. Omallah Bush joined our practice in 2020 and brings with her many years of leadership and experience. She believes that every person deserves the opportunity of better hearing and the best available treatment for hearing loss and tinnitus. In keeping with our values as a practice, Omallah’s approach is are tailored to each patient’s needs and circumstances with individualized care at all levels. She takes the time to know each patient and loved ones, understanding all aspects of lifestyle, needs, budget, listening or other hearing health challenges. Dr. Bush provides patients the very best in hearing technology, and highest level of service and support. Her goal is to provide a better quality of life for all patents.
Dr. Bush earned a Doctorate of Audiology from the University of Florida, Master’s Degree in Audiology from Kent State University and continuous and specialized training in tinnitus treatment, deep fitting techniques and cognitive effects of hearing loss and tailored care and treatment.

Ellen Foltz
Dr. Ellen Foltz is a great addition to the Modern Hearing / Choice Hearing team. Ellen’s goal as part of our team is to help treat the 42 million Americans suffering the debilitating effects of hearing loss and tinnitus. Ellen enjoys educating her patients and the community about hearing loss, tinnitus, treatment options and ways to overcome the negative effect of hearing impairment. Her passion is improving quality of life through better hearing by working together to meet their individual goals and needs. Dr. Foltz enjoys building personable rapport and implementing clinical best practice to best serve her patients.
Ellen’s credentials include Bachelor of Science degree in Speech Pathology and Audiology from Kent State University, Doctorate in Audiology from Central Michigan University, specialized tinnitus training and American Brain Counsel certification. Before joining Modern Hearing/Choice Hearing, she worked for a private practice Ear, Nose, and Throat office. Dr. Foltz is certified by the American Speech-Language-Hearing Association (ASHA) and is licensed by the Ohio Board of Speech-Language Pathology and Audiology.
Clinic reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 38 verified patient reviews for Choice Hearing Center - New Philadelphia! Their average review score is 5 () from 38 reviews.
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“Awesome facility great staff very friendly and helpful Dr Ellie did an excellent job of explaining everything she makes the patient very comfortable through the testing and fitting ”
04/13/2021 Review submitted online
“Would highly recommend this office to anyone. Very courteous front desk service and excellent care from Dr Ellie. ”
04/02/2021 Review submitted online
“Great!!!perfection from the minute I walked in the door. ”
03/24/2021 Review submitted online
“I was very satisfied with the staff and the Dr I would give there Name and number to anyone who needed help”
03/18/2021 Review submitted online
“The staff and Dr. Ellie were very helpful and everything was well explained. I will definitely refer the New Philly office to anyone in need.”
03/16/2021 Review submitted online
“My experience with Choice Hearing has been great! The staff is very friendly and helpful. I would recommend them to anyone who has a hearing problem. ”
03/11/2021 Review submitted online
“Ellen was very professional in all aspects during my appointment. She is very personable, answered all the questions I asked, and shared the needed information that was a concern to me. I felt very comfortable throughout the experience.”
03/05/2021 Review submitted online
“Extremely Professional! The friendly, courteous, professionalism starts right at the front desk and never stops! I was greeted by a warm and friendly receptionist started my great experience. Immediately I was introduced to Ellen. Ellen is also a friendly, courteous, and, very knowledgeable professional! Ellen also has a great sense of humor! She was very thorough in her testing of my hearing problems and explained the test results clearly so I would understand them. Upon my second visit to pick up my hearing aids Ellen was very professional and explained all that I needed to do with the aids and made sure that all was in working order and that they fit properly. I would most definitely recommend Choice Hearing Centers in New Philadelphia, Ohio to anyone that needs help with assessing their hearing needs! ”
02/26/2021 Review submitted online
“ Very professional and there to help you, satisfied all the way !!!!”
02/24/2021 Review submitted online
“I have been taking my mother to Choice Hearing/ Modern Hearing Solutions for years and have had fantastic results with Dr. Ellen Foltz treating her hearing loss. I had no idea I'd be returning when I learned the sounds I have been hearing in my ears for years was actually due to tinnitus, after reading an article by Dr. Eric Mounts regarding a study for people with ringing in their ears, cricket sounds, or in my case, cicada sounds in my ears. After thoroughly testing both my ears, Dr. Ellie suggested the same type hearing aids my 89 yr. old mother wears. My two following and next week's upcoming appointments have been to gradually correct my hearing loss in both ears. I immediately noticed positive results. The following appointments will be focused on my tinnitus. I have already noticed the cicada sounds decreasing a bit when I'm wearing my hearing aids. Dr. Ellie also paired them with my cell phone enabling me to hear my phone conversations in both ears through my hearing aids which is so convenient and beneficial. Great news, I found an LG flip phone with the bluetooth feature and took it for my next appointment. She paired the phone up with Mom's rechargeable hearing devices too. What a boost for her ability to regain her social connections with her sisters! The regular phones distorted the sounds to the point she just waved fo me to continue the conversation with whomever she was speaking. After that, she told me that I could just tell her about my conversations regarding the calls. Now, with the ease of speed dialing, she is relearning to use her new phone as a tool for enabling her social life once again. With a little help from me, her hearing aids are impacting her ability to maintain contact with her sisters, ages 88, 94, 96, a d just shy of 101 years old. We are looking forward to many more years of "catching up" and laughter as her hearing aids have brought her sisters close again during this terrible pandemic. Thanks to the positive experiences my mother and I are both receiving from Dr. Ellie, the quality of life for each of us is returning! The staff at Modern Hearing Solutions is professional, knowledgeable, and friendly. I highly recommend them here in our New Philadelphia Hearing Center. New Philadelphia, Ohio ”
02/19/2021 Review submitted online
“I took my 94 year old mother to see Dr. Ellie. We had almost given up and were ready to be told there is nothing more to be done to improve her hearing. Dr. Ellie told us she has the “latest” hearing aides, which is what we tried and hearing has improved so much. She can even here the clock tick! Thank you Dr. Ellie! You were so patient and professional, all of which we appreciate immensely!”
02/04/2021 Review submitted online
“Dr. Ellen Foltz was very professional, helpful and explained things fully. She has the perfect personality for what she does. I realized just how much I'd been missing by not being able to hear anywhere nearly as well as I'm able to now. Thank you so much for all that you did for me, and I'm sure many, many others.”
02/01/2021 Review submitted online
“My wife told me I couldn't hear, maybe selective hearing as the saying goes. I decided to have my hearing checked. No it wasn't selective hearing. I made an appointment at the New Philadelphia Office. The office was very clean, the staff were very polite and professional. I could never say enough good complements about my doctor, not only did she show me how much hearing i have lost but she explained the results to me in a way that i actually could comprehend. I walked out with my new hearing aids with peace of mind. There are so many payment options THANK YOU CHOICE HEARING OF NEW PHILADELPHIA ”
01/22/2021 Review submitted online
“My mother had been living in isolation for many years. At that time, she was living in Lancaster, Ohio. As a daughter, with family members living with dementia, my mother's evaluation, which resulted with a very positive outlook is paramount. I've felt helpless up until now. Decided to reach out to Amy Beamer-Stein, once again, at Choice Hearing. It had been many years since we'd updated my mother's first pair of hearing aids. Mom began hearing immediately. And, she also engaged in decision making, regarding her hearing choices. This is instrumental, as my mother is now able to take a more active role in evaluating her own progress, treatment possibilities, regarding her personal preference options. My mother's cognitive functions began improving by immediately, once the blockages were removed from her ear canal. and her hearing loss level. As mentioned earlier, hearing loss been upgraded to a moderate loss for both ears, rather than more severe. Equipping her with new hearing aids that utilize rechargeable batteries and a docking station ranked number one as far as options do. She can independently put the both hearing aids in it's own individual docking port. When she arises, the aids are then removed from the case and replaced in the correct ears. "Now that she's had her new hearing aids, for nearly two months, read on and you'll "see" as well as hear. Mom's "most incredible positive update" to date, was accomplished, proving gained independence while reflecting gained confidence during routine questioning, just last Wednesday. After arriving at Cleveland Clinic for a routine basic procedure, Mom was called up and questioned by hospital personnel, regarding proof of insurance and any insurance recent updates to her insurance during her routine registration. Yes, my 89 years-young mother, both heard, and answered, four of the five questions correctly, that she was asked independently, as if I weren't standing off to the left, and behind her! All of a sudden, an epiphany came rushing into my mind: God chose to give me my mom back❣️ ”
12/21/2020 Review submitted online
“Excellent staff, the doctors answered all my questions about my hearing aids. Very polite and caring.”
12/11/2020 Review submitted online
“Look no further for the finest hearing care. I have been with this company for 20+ years. You will not find a more professional organization this. This is a AAA Company. ”
11/06/2020 Review submitted online
“My mom was visiting from out of town and a wire broke on her hearing aid. We found out Choice Hearing carried her brand of hearing aid. Even though we weren't customers of theirs, they fixed her hearing aid, cleaned them and gave us information on them that she'd not been told before. It took just minutes for them to have her hearing again! ”
09/08/2020 Review submitted online
“The best hearing service in the area. Very friendly staff.”
08/26/2020 Review submitted online
“Great service and support.”
08/22/2020 Review submitted online
“We are so pleased with our hearing aids and with the staff! Ella was super!”
08/19/2020 Review submitted online
“I have been to the Wadsworth office and most recently the New Philadelphia office. Both offices are great - very friendly and informative helped me to pick a hearing aid that was right for me and they are great when you need adjustments also. I would recommend to family and friends who need help. ”
08/10/2020 Review submitted online
“I am a patient of Dr. Ellie Foltz of the New Philadelphia office. When I met Ellie the first time, I wasn't sure what to expect. I had tinnitus in my left ear and was affecting my hearing. I have been to several ear doctors and nothing seems to work. Out of frustrations I decided to try Choice Hearing Center and set up an appointment to see somebody that could help me. From the first time I met Ellie Foltz, I knew I have found my guardian angel. She understood my frustrations and knew what I needed. Ellie not only was concern about my hearing but also my frustrations with my tinnitus. She went to work and now I am not only hearing better, but my tinnitus has also decreased. I no longer hear the swishing noises like before. The biggest change in all of this is my mental stability. I was getting moody and short tempered and my wife wasn't enjoying being around me. Thank you Dr, Ellie Foltz for giving me back my life and my wife. I can't wait for my next visit and thank you again for everything.”
08/05/2020 Review submitted online
“My aunt is 80 yrs old and came here for hearing aids that changed her life! She would like to say "My spirits were lifted by being able to hear sounds again! " The staff was pleasant and easy to work with. Eric patiently worked with my aunt to find hearing aids that fit her lifestyle and budget. They made it easy to understand how the hearing aids worked and how to put them in/out as well as how to take care of them. We would highly recommend this facility. ”
08/05/2020 Review submitted online
“Have had hearing aid around 5 or 6 years. Have had very good experience with aids. Personnel are all cheerful friendly and professional. Great service. I recommend them to my son and he also is very satisfied.”
07/29/2020 Review submitted online
“I have been with Choice hearing about 7 years. They always treat me great. You can tell they care. I encourage anyone to go hear first. ”
07/22/2020 Review submitted online
“I got my hearing aids 3 years ago. Their service was great and they explained every thing to me at examination time and anytime I have had a question they have been very courteous in answering. I highly recommend Choice Hearing Center.”
07/17/2020 Review submitted online
“I have been a very satisfied customer of Choice Hearing for 16 years. I have always found the staff to be friendly, knowledgable and accommodating. Their products are top of the line. Staff members are well trained in the procedures necessary to fit them properly so that the customer is able to enjoy all of the features the device has to offer. I would highly recommend Choice Hearing to anyone needing hearing aids. ”
07/15/2020 Review submitted online
“I've worn hearing aides consistently for 7 years and have tinnitus that drives me nuts and continues to get worse! I was looking for current technology as well as someone who understands the connection between hearing and the brain. I read about the history of Choice Hearing and its founder. Choice Hearing did not disappoint! I've only been wearing their hearing aides for a month, but so far I have been very impressed with their staff and their product. I am hearing much better with the aides prescribed via Ellie's expertise. ”
07/14/2020 Review submitted online
“I love Ellie, she was very helpful made the process great, and explained my questions. My hearing aids are wonderful, able to hear things I have not been able to hear for year’s. I would recommend anyone to go and see Ellie. Rating A +”
07/09/2020 Review submitted online
“Ellie was wonderful. She answered all my questions and gave some wonderful advice. Amy was a great help with getting signed up and payments set up. Overall, I would highly recommend Ellie to anyone who needs hearing problems resolved. She helped me and I am so glad. I think my husband is too.”
06/29/2020 Review submitted online
“I'm very satisfied with the attention and time they spent. Very happy with the hearing aids I was fitted with. I can wear them all day and actually forget I'm wearing them. I highly recommend to anyone with hearing problems.”
06/22/2020 Review submitted online
“Friendly, knowledgeable and very helpful - fulfilled all my needs. Highly recommend Choice Hearing.”
03/10/2020 Review submitted online
“Excellent service and very professional and knowledgeable walking you through all of the steps needed to achieve your personal needs. I would recommend choice hearing center to anyone ! Sarah Crow is quite a professional in her line of work making this a painless experience for a first time customer. Rating A+”
11/17/2019 Review submitted online
“First Hearing Aids from Choice, 2013 to 2019, thought they were great until I received Neuro Technology hearing aids October 2, 2019. Didn't know what I wasn't hearing! Feel like I have a new life at age 82, has helped many of my problems, am sure it will get better and better as my ears and brain adjust to this new technology. Praises to Eric Mounts, Dr. Crow and Amy. MANY THANKS!”
10/29/2019 Review submitted online
“As my husband and I are getting ready to move from the area, we wish we could take Choice Hearing Center with us. Over the years, their attention, expertise and follow-up care have been wonderful. No one really likes to admit they need hearing aids, but if you have to have them, this is the place to go! It was one of the best healthcare decisions we have made. Were we not moving away, we would continue to come back to Choice Hearing Center and can heartily recommend them to anyone looking to improve their hearing and have a pleasant experience doing so!”
10/20/2019 Review submitted online
“Like many people of our ages (my husband, too), we do not want the bother of making a trip to a hearing center. We don't hear well, any more. The trip had to be made. Choice Hearing and the staff, especially Eric Mounts, made a believer of me in hearing aids. The new, modern model with which I've been fitted is excellent. I hear sounds that I didn't hear or notice before. Choice Hearing in New Philadelphia is the place to have your hearing tested and improved.”
10/15/2019 Review submitted online
“So far all has been good. 5 stars.”
10/10/2019 Review submitted online
“I did NOT want hearing aids and reluctantly went to Choice Hearing Center. After talking to Sarah and trying on some hearing aids I realized I had come to the right place. They were friendly, helpful and supportive. The service is second to none! And best of all they continue to be friendly, helpful and supportive even after I got my hearing aids. I highly recommend Choice Hearing Center!”
07/24/2019 Review submitted online
Clinic details
About this hearing center
At Modern Hearing Solutions & Choice Hearing Center, we have been helping patients with their hearing loss and hearing-related conditions since 1992. With locations in Akron, Alliance, Canton, New Philadelphia, and Wadsworth, we are the largest independent practice in Northeast Ohio.
We pride ourselves in providing the medical treatment of hearing loss and the associated cognitive affects. At Modern Hearing Solutions & Choice Hearing Center, we understand the impact hearing loss can have on your overall quality of life and that is why we do far more than provide hearing aids. Our experienced team offers compassionate, advanced hearing rehabilitation and care that addresses your individual needs. In addition to our advanced technology and extensive experience in providing 5-star treatment, you can feel confident that your hearing and tinnitus needs will be met while enjoying the extra steps we take to give you an exceptional, caring experience.
Hearing care services
- Memory Loss & Dementia Risk Assessment
- Restoring Hearing Clarity
- Tinnitus Treatment
- Invisible Hearing Aids
- Hearing Protection Devices
- Hearing Loss Rehabilitation
- Cochlear Implant Support
- FREE Hearing Test and Consultation
- In-Home Care
- Hearing Aid Repairs
- Hearing Aid Service
- Hearing Aid Accessories
Hours of operation
Sunday | Closed |
Monday | 10:00 am - 4:30 pm |
Tuesday | 8:30 am - 4:30 pm |
Wednesday | 8:30 am - 4:30 pm |
Thursday | 8:30 am - 4:30 pm |
Friday | 8:30 am - 4:30 pm |
Saturday | Closed |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details