Southern Maine Hearing
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Staff
Holly Thibodeau,
PhD, HIS
Owner & Hearing Healthcare Provider
I’m Holly Thibodeau, owner of Southern Maine Hearing, a locally operated, community-oriented practice. We are patient-focused and enjoy all of the assets that only a locally-owned company can provide: a customized hearing healthcare experience that provides the very best of hearing care with the most advanced technology in the industry coupled with excellent hearing healthcare services. We are here to help our community members hear the very best they can.
I am so blessed to work with such compassionate, energized, and highly skilled team members who are completely committed to helping you hear better. When I’m not helping patients, I enjoy spending time with my husband and two teenage children.
I love the ocean, cycling, and alpine & Nordic skiing. I feel so grateful to live in Maine so I can play outside with my family and friends in all four of our beautiful seasons!
Jon Marquis,
HIS
Hearing Healthcare Provider
Hello, my name is Jon Marquis. I started working at Southern Maine Hearing in December of 2021 after spending the previous 10 years as a Hearing Healthcare Provider. I enjoy working with patients and feel honored to be part of their journey to better hearing. The atmosphere is different here at Southern Maine Hearing. It’s a privilege to work with such a caring group of professionals who strive for excellence and patient satisfaction.
When I’m not in the office you can find me either on a baseball diamond or enjoying time with my two lovely daughters and beautiful wife, Melissa.
Lynn Plourde
Patient Care Coordinator
My name is Lynn and I am the Patient Care Coordinator at Southern Maine Hearing. I have a degree in Medical Assisting and have been in the Audiology field for approximately 5 years.
I enjoy working in a patient based clinic where every individual is treated with the utmost care and respect. It's a wonderful place to work with knowledgeable and caring providers who truly enjoy helping others.
My interests outside the office include boating with my husband, Paul, playing music with my grandchildren and spending time with family.
Stephanie Smith
Administrative Assistant
My name is Stephanie Smith. I joined the team at Southern Maine Hearing in late 2021 upon entering the ranks of the semi-retired. Prior to SMH, I held administrative roles in both healthcare and education fields for nearly 30 years. I love supporting people who care for people, which certainly makes for rewarding and fulfilling days at SMH.
Holly, Jon, and Lynn are each gifted and compassionate professionals, providing quality care to the greater Portland community. It is a pleasure and privilege to work alongside them to serve our clientele.
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Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 7 verified patient reviews for Southern Maine Hearing! Their average review score is 5 () from 7 reviews.
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“WE HAVE BEEN WITH SMH FOR ALMOST A YEAR NOW AND OUR EXPERIENCES HAVE BEEN NOTHING BUT WONDERFUL! THE STAFF AND OWNER HOLLY HAVE BEEN VERY PATIENT, PERSONABLE AND HAVE OUR BEST INTEREST AT HEART ALWAYS. THE EFFORT THEY PUT FORTH TO IMPROVE OUR QUALITY OF LIFE CAN NOT BE MEASURED. THANK YOU ALL FOR WHAT YOU DO. iT IS TRULY APPRECIATED. ”
“Angela is very patient and excellent service. She wants me to be happy and satisfied. ”
“I had an excellent experience @ SMA. The audiologist/staff were highly knowledgeable, informative and supportive. I felt heard and welcomed and I had all my questions answered. I was referred by North England Cancer Specialists and I would recommend SMA to others. ”
“A great experience! Staff 110%, Angela was wonderful. Kate was very helpful. Thanks all! ”
“Very efficient and professional with a nice personal touch.”
A message from Southern Maine Hearing:
We are taking every precaution to disinfect all spaces and equipment between patients. Call today to schedule an appointment. Nothing is more important than the health and well-being of our patients and employees. Stay Safe! Yours in Hearing Health, The SMH Team ~ Holly Thibodeau, Jon Marquis, Lynn Plourde, and Stephanie Smith
Clinic details
Southern Maine Hearing provides personalized hearing healthcare using state-of-the-art technology. Each patient's journey to communicate and hear better is unique. We offer a positive and caring experience for our patients and tailor our services to meet each patient's specific needs. We listen to patients' concerns with kindness and warmth; always making them feel welcome and heard. Our ultimate goal is to help our patients enjoy active, healthy and engaged lifestyles. We have served the greater Portland area since 2014 and our knowledgeable and supportive Hearing Healthcare Specialists take pride in the relationships they have developed and maintained in our community.
How we give backto our community, Southern Maine Hearing is committed to community outreach. We are honored to be a part of the Falmouth community and do our best to give back as much as we can. We participate in yearly events and partner with organizations in our community, including:
- Southern Maine Agency on Aging
- Maine Senior Guide
- University of New England College of Dental Medicine
- Yarmouth Clam Festival
- Aging in Place
- Successful Aging Freeport Expo
- Independent and Assisted Living Communities
Whether you need a comprehensive hearing evaluation, communication strategies, or hearing aids, let us help you on your journey to better hearing.
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Hearing care services
Southern Maine Hearing provides the services you are looking for! Call today to schedule your appointment.
-Hearing test/evaluation - During your appointment, a series of tests will be conducted to evaluate your ability to hear specific tones and frequencies at different volumes, including: A hearing screening to measure your hearing at eight frequencies. A speech assessment to measure how well you hear and understand ordinary conversation at different volumes. A middle-ear evaluation to measure how your eardrum and hearing react to varying degrees of air pressure.
-Hearing Aid Selection - Once we have recorded the results of your hearing test on your audiogram, we will proceed to discuss various types of hearing aids that can assist you. To determine what will be the best device for you, we will look at your degree of hearing loss, your lifestyle, and your budget. Based on these factors we will help you choose a hearing aid that is the best match for you.
-Hearing Aids - We will customize our recommendations to you, so you can hear and communicate your best again. Whether you are looking for Bluetooth hearing aids or a device that is completely rechargeable, we have an option for you:
- Oticon
- Phonak
- Signia
- Resound GN
- Rexton
- Starkey
- Unitron
- Widex
At Southern Maine Hearing, we carry all styles of hearing aids for your lifestyle and needs.
-Hearing Aid Fittings - We will expertly fit your new hearing aids to the exact shape of your ears. This will ensure they sit comfortably and securely. We will also program your hearing aids based on your unique hearing prescription. We want to ensure your hearing aids are providing you with the proper amplification to hear better.
-Hearing Aid Sales and Financing - We understand hearing aids can be an investment, that’s why we offer Care Credit. When you purchase hearing aids from Southern Maine Hearing, you’ll receive more than just a device. Ask us about our financing options during your appointment.
-Repairs - Our hearing specialists are experts in hearing technology and can perform minor repairs in office. If something more comprehensive is wrong with your hearing aids we can send them to the manufacturer for you.
-Hearing Aid Cleanings - We recommend bringing them in every 6 months for a professional lleaningc to ensure they are performing their best.
-Tinnitus Management - Tinnitus, commonly known as “ringing in the ears,” is the perception of sound when no external noise is present. we can perform a tinnitus test during your hearing evaluation. We’ll determine the cause of your tinnitus and help you find a management option. If you want to stop ringing in the ears, contact us today.
-Hearing Aid Supplies and Accessories - Including, batteries, wax guards, cleaning tools and more.
-Occupational hearing evaluations
-Community involvement and education
-Custom Hearing Protection - At our hearing clinic, we carry the following custom earplugs and earmolds:
- Swim Plugs
- Musician Plugs
- Noise Plugs
- Headphones
- Custom hearing devices
Amenities
Free coffee
Free WiFi
Convenient parking
Curbside service
Wheelchair-accessible
Service pets welcome
Hearing implants
Assistive listening devices
Financing available
Telehealth services
Tinnitus
Screen/test at home
Remote hearing aid programming
Masks worn here
Affiliations
We are preferred providers of the NFL Players Association’s Professional Athletes Foundation. Our goal is to bring better hearing to former professional athletes and fit them with the hearing technology they need.
We are a proud partner of HearStrong, an organization that spreads hearing loss awareness and provides hearing aids to those in need.
Clinic links
Hours of operation
| Sunday | Closed |
| Monday | 9 am - 4:30 pm by appointment |
| Tuesday | 9 am - 4:30 pm by appointment |
| Wednesday | 9 am - 4:30 pm by appointment |
| Thursday | 9 am - 4:30 pm by appointment |
| Friday | 9 am - 4:30 pm by appointment |
| Saturday | Closed |
| Evening and/or weekend hours available by appointment. Please call to schedule. | |
SOUTHERN MAINE HEARING Committed to care
Amenities
Free coffee
Free WiFi
Convenient parking
Curbside service
Wheelchair-accessible
Service pets welcome
Hearing implants
Assistive listening devices
Financing available
Telehealth services
Tinnitus
Screen/test at home
Remote hearing aid programming
Masks worn here
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financial aid
- Financing available for those who qualify
- Insurance accepted, please call for details