Southern Maine Hearing

Open now by appointment! 9:00 am - 4:30 pm
251 US Rt 1 Ste 9 Falmouth, ME 04105
(207) 228-9721

Staff

Photo of Holly Thibodeau, PhD, HIS from Southern Maine Hearing

Holly Thibodeau,
PhD, HIS

Owner & Hearing Healthcare Provider

I’m Holly Thibodeau, owner of Southern Maine Hearing, a locally operated, community-oriented practice.  We are patient-focused and enjoy all of the assets that only a locally-owned company can provide:  a customized hearing healthcare experience that provides the very best of hearing care with the most advanced technology in the industry coupled with excellent hearing healthcare services.  We are here to help our community members hear the very best they can. 

I am so blessed to work with such compassionate, energized, and highly skilled team members who are completely committed to helping you hear better.  When I’m not helping patients, I enjoy spending time with my husband and two teenage children. 

I love the ocean, cycling, and alpine & Nordic skiing.  I feel so grateful to live in Maine so I can play outside with my family and friends in all four of our beautiful seasons!

Photo of Jon Marquis, HIS from Southern Maine Hearing

Jon Marquis,
HIS

Hearing Healthcare Provider

Hello, my name is Jon Marquis.  I started working at Southern Maine Hearing in December of 2021 after spending the previous 10 years as a Hearing Healthcare Provider.  I enjoy working with patients and feel honored to be part of their journey to better hearing.  The atmosphere is different here at Southern Maine Hearing.   It’s a privilege to work with such a caring group of professionals who strive for excellence and patient satisfaction.  

When I’m not in the office you can find me either on a baseball diamond or enjoying time with my two lovely daughters and beautiful wife, Melissa.

Photo of Lynn Plourde from Southern Maine Hearing

Lynn Plourde

Patient Care Coordinator

My name is Lynn and I am the Patient Care Coordinator at Southern Maine Hearing.  I have a degree in Medical Assisting and have been in the Audiology field for approximately 5 years.

I enjoy working in a patient based clinic where every individual is treated with the utmost care and respect.  It's a wonderful place to work with knowledgeable and caring providers who truly enjoy helping others.

My interests outside the office include boating with my husband, Paul, playing music with my grandchildren and spending time with family.  

 

 

Photo of Stephanie Smith from Southern Maine Hearing

Stephanie Smith

Administrative Assistant

My name is Stephanie Smith.  I joined the team at Southern Maine Hearing in late 2021 upon entering the ranks of the semi-retired.  Prior to SMH, I held administrative roles in both healthcare and education fields for nearly 30 years.  I love supporting people who care for people, which certainly makes for rewarding and fulfilling days at SMH.  

Holly, Jon, and Lynn are each gifted and compassionate professionals, providing quality care to the greater Portland community.  It is a pleasure and privilege to work alongside them to serve our clientele. 

 

Location

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Reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 7 verified patient reviews for Southern Maine Hearing! Their average review score is 5 () from 7 reviews.

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“WE HAVE BEEN WITH SMH FOR ALMOST A YEAR NOW AND OUR EXPERIENCES HAVE BEEN NOTHING BUT WONDERFUL! THE STAFF AND OWNER HOLLY HAVE BEEN VERY PATIENT, PERSONABLE AND HAVE OUR BEST INTEREST AT HEART ALWAYS. THE EFFORT THEY PUT FORTH TO IMPROVE OUR QUALITY OF LIFE CAN NOT BE MEASURED. THANK YOU ALL FOR WHAT YOU DO. iT IS TRULY APPRECIATED. ”

LANA C. of Portland, ME   
05/25/2022    Review submitted online

“Angela is very patient and excellent service. She wants me to be happy and satisfied. ”

Tena C.   
02/17/2020    Review received via mail

“I had an excellent experience @ SMA. The audiologist/staff were highly knowledgeable, informative and supportive. I felt heard and welcomed and I had all my questions answered. I was referred by North England Cancer Specialists and I would recommend SMA to others. ”

Kathy S. of Cape Elizabeth, ME   
02/27/2019    Review received via mail

“A great experience! Staff 110%, Angela was wonderful. Kate was very helpful. Thanks all! ”

Nick P. of Saco, ME   
02/21/2019    Review received via mail

“Very efficient and professional with a nice personal touch.”

Paul S.   
09/24/2018    Review received via mail

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A message from Southern Maine Hearing:

We are taking every precaution to disinfect all spaces and equipment between patients. Call today to schedule an appointment. Nothing is more important than the health and well-being of our patients and employees. Stay Safe! Yours in Hearing Health, The SMH Team ~ Holly Thibodeau, Jon Marquis, Lynn Plourde, and Stephanie Smith

Clinic details

Personal Hearing Healthcare with State-of-the-Art Hearing Technology

Southern Maine Hearing provides personalized hearing healthcare using state-of-the-art technology.  Each patient's journey to communicate and hear better is unique. We offer a positive and caring experience for our patients and tailor our services to meet each patient's specific needs.  We listen to patients' concerns with kindness and warmth; always making them feel welcome and heard.  Our ultimate goal is to help our patients enjoy active, healthy and engaged lifestyles.  We have served the greater Portland area since 2014 and our knowledgeable and supportive Hearing Healthcare Specialists take pride in the relationships they have developed and maintained in our community.

How we give backto our community, Southern Maine Hearing is committed to community outreach. We are honored to be a part of the Falmouth community and do our best to give back as much as we can. We participate in yearly events and partner with organizations in our community, including:

  • Southern Maine Agency on Aging
  • Maine Senior Guide
  • University of New England College of Dental Medicine
  • Yarmouth Clam Festival
  • Aging in Place
  • Successful Aging Freeport Expo
  • Independent and Assisted Living Communities

Whether you need a comprehensive hearing evaluation, communication strategies, or hearing aids, let us help you on your journey to better hearing.

 

Photos

Hearing care services

Southern Maine Hearing provides the services you are looking for! Call today to schedule your appointment.

-Hearing test/evaluation - During your appointment, a series of tests will be conducted to evaluate your ability to hear specific tones and frequencies at different volumes, including: A hearing screening to measure your hearing at eight frequencies. A speech assessment to measure how well you hear and understand ordinary conversation at different volumes. A middle-ear evaluation to measure how your eardrum and hearing react to varying degrees of air pressure.

-Hearing Aid Selection - Once we have recorded the results of your hearing test on your audiogram, we will proceed to discuss various types of hearing aids that can assist you. To determine what will be the best device for you, we will look at your degree of hearing loss, your lifestyle, and your budget. Based on these factors we will help you choose a hearing aid that is the best match for you.

-Hearing Aids - We will customize our recommendations to you, so you can hear and communicate your best again. Whether you are looking for Bluetooth hearing aids or a device that is completely rechargeable, we have an option for you:

  • Oticon
  • Phonak
  • Signia
  • Resound GN
  • Rexton
  • Starkey
  • Unitron
  • Widex

At Southern Maine Hearing, we carry all styles of hearing aids for your lifestyle and needs. 

-Hearing Aid Fittings - We will expertly fit your new hearing aids to the exact shape of your ears. This will ensure they sit comfortably and securely. We will also program your hearing aids based on your unique hearing prescription. We want to ensure your hearing aids are providing you with the proper amplification to hear better.

-Hearing Aid Sales and Financing - We understand hearing aids can be an investment, that’s why we offer Care Credit. When you purchase hearing aids from Southern Maine Hearing, you’ll receive more than just a device. Ask us about our financing options during your appointment.

-Repairs - Our hearing specialists are experts in hearing technology and can perform minor repairs in office. If something more comprehensive is wrong with your hearing aids we can send them to the manufacturer for you.

-Hearing Aid Cleanings - We recommend bringing them in every 6 months for a professional lleaningc to ensure they are performing their best.

-Tinnitus Management - Tinnitus, commonly known as “ringing in the ears,” is the perception of sound when no external noise is present. we can perform a tinnitus test during your hearing evaluation. We’ll determine the cause of your tinnitus and help you find a management option. If you want to stop ringing in the ears, contact us today.

-Hearing Aid Supplies and Accessories - Including, batteries, wax guards, cleaning tools and more.

-Occupational hearing evaluations

-Community involvement and education

-Custom Hearing Protection - At our hearing clinic, we carry the following custom earplugs and earmolds:

  • Swim Plugs
  • Musician Plugs
  • Noise Plugs
  • Headphones
  • Custom hearing devices

 

 

Amenities

Free coffee

Free coffee

Free wifi

Free WiFi

Convenient parking

Convenient parking

Curbside service

Curbside service

Wheelchair accessible

Wheelchair-accessible

Service pets welcome

Service pets welcome

Hearing implants

Hearing implants

Assistive listening devices

Assistive listening devices

Financing available

Financing available

Telehealth services

Telehealth services

Tinnitus

Tinnitus

Screen at home

Screen/test at home

 Remote hearing aid programming

Remote hearing aid programming

Masks worn here

Masks worn here

Affiliations

Clinic affiliations

We are preferred providers of the NFL Players Association’s Professional Athletes Foundation. Our goal is to bring better hearing to former professional athletes and fit them with the hearing technology they need.

Clinic affiliations

We are a proud partner of HearStrong, an organization that spreads hearing loss awareness and provides hearing aids to those in need.

Clinic links

Hours of operation

SundayClosed
Monday9 am - 4:30 pm
by appointment
Tuesday9 am - 4:30 pm
by appointment
Wednesday9 am - 4:30 pm
by appointment
Thursday9 am - 4:30 pm
by appointment
FridayClosed
SaturdayClosed
Evening and/or weekend hours available by appointment. Please call to schedule.

SOUTHERN MAINE HEARING Committed to care

Announcement for Southern Maine Hearing
Southern Maine Hearing we are: Dedicated to Hearing Health: Because you are unique, our care for you is unique. Committed to Compassionate Care: Feeling heard matters to us. Devoted to Making Meaningful Connections: Because both your time and your story are valuable, we’ll take our time to listen to you.

Amenities

Free coffee

Free coffee

Free wifi

Free WiFi

Convenient parking

Convenient parking

Curbside service

Curbside service

Wheelchair accessible

Wheelchair-accessible

Service pets welcome

Service pets welcome

Hearing implants

Hearing implants

Assistive listening devices

Assistive listening devices

Financing available

Financing available

Telehealth services

Telehealth services

Tinnitus

Tinnitus

Screen at home

Screen/test at home

 Remote hearing aid programming

Remote hearing aid programming

Masks worn here

Masks worn here

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financial aid
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.