HEARINC - Akron

“This review is long LONG overdue. I have had HEARINC hearing aids for a little over a year now and would like to share my experiences with you. After visiting various other hearing care providers, I then went to see Jim at HEARINC. Before my appointment he wanted both my wife and I to show up because he wanted a third party perspective on what it was like to converse with me, someone who knew me best. We all talked a little discussing my problem areas and then performed the hearing test. Once done, he walked out of the office. When he came back in he had a set of hearing aids and was programming them based off of my hearing loss. He put them in my ears. I could hear the birds and cars outside, I could hear his assistant on the phone in the other room. Let me just say this “these are not your Grandparents hearing aids”. I was in shock that no background noise interfered with what I really needed to hear (crystal clear clarity). He then explained to me in plain English what happens in the brain when you live with deafness for a long time. He explained to me questions that I did not even have to ask. He is very intelligent and knowledgeable. Jim took the time to get to know me. We then talked about affordability and we literally didn’t have to think twice about it. HEARINC was a lot more affordable then other places I had visited. When we were leaving (obviously with my new hearing aids) we pulled to the street and when I flipped my turn signal on I could hear it clicking. At that point I knew I had been missing out on hearing a lot of the most simple things not to mention normal conversations with people. Later that day after my wife left for work and as I was getting ready for work I had to call her and ask her if our floors always creaked like that (I admit, I got a little emotional hearing sounds that were lost to me for a long time). This was a life changing event for me. The only regret I have now, is not knowing Jim and HEARINC when I started researching my hearing loss. In any case, it still lead me to Jim. If I have a problem, Jim solves it. He periodically tests and adjusts my hearing aids as needed along with the support he gives when I need it is absolutely amazing! From the bottom of my heart, Thank you Jim! -Danny”

“They are soo helpful and so professional. Great customer service. ”

“Was very pleased with the way Jim Morris and his staff took excellent care of my hearing needs. They did an exam and explained my hearing issues. I have had my Oticon unit for about 18 months and couldn't be happier. I strongly recommend working with Hear Inc for your hearing issues. ”

“She explained everything in detail and made sure I got my hearing aids into my ears properly. I learned how to apply them and about cleaning them and all the equipment.”

“They explained things well. ”