Timpanogos Hearing and Balance - Spanish Fork

"Big city expertise, small town service"
642 E Kirby Ln Ste 102 Spanish Fork, UT 84660
Clinic location map

Clinic staff

Photo of Layne Garrett, AuD, FAAA, CCC-A from Timpanogos Hearing and Balance - Spanish Fork

Layne Garrett,
AuD, FAAA, CCC-A


Verified
by
Your Hearing Network

Audiologist

Verified
by
Your Hearing Network

Layne became interested in becoming an audiologist after a mission trip to Boston to work with the deaf. He attended Utah State University for his undergraduate degree in Communication Disorders and Brigham Young University for his master’s degree in Audiology. He then went on to earn his doctorate at Salus University. In addition to helping patients at the clinic, Layne also participates in charity work through several organizations. In his free time he likes to golf, cycle, and spend time with his wife and their three children. 

This provider has NPI #1417918087 and is licensed in Utah (#4769160-4101).
Photo of Jessica Nelson, BC-HIS Intern from Timpanogos Hearing and Balance - Spanish Fork

Jessica Nelson,
BC-HIS Intern


Jessica has worked in the hearing industry for several years. She lives in Orem with her husband and 2 sons. She enjoys football, movies, reading, and spending time with family. Her favorite part of working at Timpanogos Hearing and Balance is helping patients and seeing the relief when they finally hear better!

This provider is licensed in (#5758242-4602).

Clinic reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 6 verified patient reviews for Timpanogos Hearing and Balance - Spanish Fork! Their average review score is 4.33 () from 6 reviews.

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“In May of 2021 I had an opportunity, even though I was out of town, to have my hearing tested at Timpanogos in Spanish Fork, Utah. Jessica Nelson made this experience stress free. The examination was very complete. Even though I was unable, because of distance from my home town, she took the time to contact my insurance and then made recommendations for hearing clinics in my town. She and her staff are very professional. I would highly recommend Timpanogos Hearing to anyone having a hearing loss.”

of Meridian, ID   
06/07/2021    Review submitted online
5 out of 5 1.

“Avoid this place at all cost!! They jerk you around and you get nothing in the end! Been trying to get my veteran father hearing aids from here. They were ordered 6 months ago. Made several calls and kept getting the runaround. They put the blame on others. Then they reported to the VA that my dad never showed up to his appointment which was proven a lie. They then admitted that he did come but now are refusing to provide the hearing aids that they were contacted to do. Their response was basically too bad. My dad is 88 years old and now we have to start all over again. Save your time and go someplace else!!”

   
03/09/2021    Review submitted online
1 out of 5 1.

Official Response from Timpanogos Hearing and Balance - Spanish Fork:
“Mr. M, I’m sorry your father has had difficulty obtaining hearing aids through the VA Community Care Network in our office. As the son of a decorated Air Force veteran I was excited to provide VA services directly to our veterans. When we attempted to credential as a VA CCN provider we were informed that the hearing care contract in the western region was only available through Your Hearing Network. We joined Your Hearing Network as a VA provider, but quickly discovered the added party between our office and the VA slowed the process immensely. For all VA patients I am required to submit our findings, notes and recommendations to Your Hearing Network who then processes the claim and forwards it to the VA for further processing and approval. This process has meant that every VA patient we have worked with has had at least a 6 month wait from initial visit to hearing aid delivery. We have tried delivering our findings and recommendations directly to the VA in an effort to speed the process along and was informed by Your Hearing Network that since we breached the contracted process we would not be reimbursed by them or the VA for that particular patient. I sincerely apologize for any frustrations you have felt, we share the frustration with this situation as well. ”
Received 03/29/2021

“Very informative about price and the difference in options available helpful to us so we could decide what we wanted no pressure just helpful.”

of Goshen, UT   
10/11/2019    Review submitted online
5 out of 5 1.

“Very courteous, the doctor and receptionist.”

of Eureka, UT   
04/08/2015    Review verified by phone
5 out of 5 1.

“I had been burned bad by other hearing aid places. I decided to give it one more try at a place I had never been before. I was blown away by the service and the Dr. I wish I had come here first. I feel comfortable and most of all I can hear! This has been a wonderful experience and my life is better because of the hearing aids, the service, and the relationship I have with the Dr.”

of Spanish Fork, UT   
03/06/2015    Review submitted online
5 out of 5 1.

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Clinic details

About this hearing center

Founded by Layne Garrett almost 20 years ago, Timpanogos Hearing offers Utah unparalleled hearing care.  Our trained professionals provide each patient with caring, customized service to maximize results. We have been fortunate to be named Best of State in Auditory Services for 9 of the last 10 years.  Our two convenient locations are here to serve all your hearing needs.

Timpanogos Hearing and Balance – American Fork 343 S 500 East American Fork, UT 84003

Timpanogos Hearing and Balance – Spanish Fork 642 E. Kirby Lane, Ste. 102 Spanish Fork, UT 84660

Hearing care services

  • Hearing evaluations
  • Infant hearing screenings
  • Balance testing
  • Hearing aids
  • Service and repair
  • Wax removal
  • Assistive Listening Devices
  • Tinnitus treatment
  • Hearing protection

Hours of operation

SundayClosed
Monday9:00 am - 5:00 pm
by appointment
Tuesday9:00 am - 5:00 pm
by appointment
Wednesday9:00 am - 5:00 pm
by appointment
Thursday9:00 am - 5:00 pm
by appointment
Friday9:00 am - 5:00 pm
by appointment
SaturdayClosed

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.