Staff
Jessica Nelson,
BC-HIS
Director of Treatment
Jessica has worked in the hearing industry for over 10 years. She lives in Orem with her husband and 2 sons. She enjoys football, movies, reading, and spending time with family. Her favorite part of working at Timpanogos Hearing and Balance is helping patients and seeing the relief when they finally hear better!
Layne Garrett,
AuD, FAAA, CCC-A
Audiologist
Layne became interested in becoming an audiologist after a mission trip to Boston to work with the deaf. He attended Utah State University for his undergraduate degree in Communication Disorders and Brigham Young University for his master’s degree in Audiology. He then went on to earn his doctorate at Salus University. In addition to helping patients at the clinic, Layne also participates in charity work through several organizations. In his free time he likes to golf, cycle, and spend time with his wife and their three children.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 23 verified patient reviews for Timpanogos Hearing and Balance - Spanish Fork! Their average review score is 4.83 () from 23 reviews.
Write a review Sort by:
“My visit here was great. I love the fact that they were able to squeeze me in based on my crazy work schedule. Jessica made the experience even better, she was fast friendly and very informative on the process that was soon to follow. Thank you guys for treating me like family”
“I have been usingTimpanogos hearing for many years. I started at American Fork store and then to Spanish Fork. Over the years I have found excellent service in both stores. When I have trouble with Hearing aids, Spanish Fork store takes me right in and solves problem . They always correct problem with no charge. The young lady in Spanish Fork is so capable and pleasant. She is a real jewel. You may find cheaper, but not with this excellent service”
“Every time we meet with Jessica in Spanish Fork, she treats us with such gentleness and kindness. Even if we haven’t made the progress we should have, she’s OK with it - says fine, you’re doing it at your pace, so we never feel like we have disappointed her or not done the right thing. She’s very very interested to do the best for us that can be done and I always feel safe in her very caring and competent hands. It’s kind of like being with your mother or your grandmother even though she’s much much younger than we are! We feel her tender care and her desire to help my husband with his tinnitus. That all health workers were just like Jessica! ”
“Years ago I had nerve damage in my left ear because of shingles. I had a hearing specialist tell me I would never be able to ware a hearing aid in that ear. Recently I moved to Spanish Fork. I knew I needed to get my hearing checked. My father, who lived in Spanish Fork until he passed in 2014 always talked about his new hearing aids and how well they fit and how he was treated. It was Timpanogos Hearing and Balance in Spanish Fork. They are still in the same location. Jessica was very helpful and able to get a hearing aid in my left ear without it hurting. I'm so thankful for her. I can hear things I never knew I was missing, like the soft noises my dog makes while she's sleeping. Thank you Jessica!”
“My husband's hearing aid malfunctioned just days before our granddaughter's wedding. We tried contacting the company where we originally bought the hearing aids without any luck. We drove over to Timpanogos Hearing to see if it could be fixed. Right away Jessica noticed the speaker was damaged. Even though they didn't carry my husband's brand of hearing's aids Jessica immediately went to check to see if they had a replacement speaker that would work. They didn't have one that would fit, but were able to order a replacement for us. A week later and we were back in business. Even though we were are not their regular patients, Jessica and her staff were very helpful getting our problem resolved.”
Clinic details
Founded by Layne Garrett almost 20 years ago, Timpanogos Hearing offers Utah unparalleled hearing care. Our trained professionals provide each patient with caring, customized service to maximize results. We have been fortunate to be named Best of State in Auditory Services for 9 of the last 10 years. Our two convenient locations are here to serve all your hearing needs.
Timpanogos Hearing and Balance – American Fork 343 S 500 East American Fork, UT 84003
Timpanogos Hearing and Balance – Spanish Fork 642 E. Kirby Lane, Ste. 102 Spanish Fork, UT 84660
Hearing care services
- Hearing evaluations
- Tinnitus evaluation and treatment
- Hearing aids
- Service and repair
- Wax removal
- Assistive Listening Devices
- Hearing protection
Hours of operation
| Sunday | Closed |
| Monday | 9 am - 5 pm by appointment |
| Tuesday | 9 am - 5 pm by appointment |
| Wednesday | 9 am - 5 pm by appointment |
| Thursday | 9 am - 5 pm by appointment |
| Friday | 9 am - 5 pm by appointment |
| Saturday | Closed |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details
.jpg)