HearingLife - Corpus Christi

“They are very friendly and helpful. When I went in for my hearing test they provided me with my results and different hearing aid options. When I purchased my hearing aids, they went out of their way to ensure my hearing aids fit properly. I can go by anytime to get more batteries or clean my hearing aids. They are tops in my book....”

“When I called to their office, I explained clearly that the hearing test is required for VA's office and application for disability. I asked if they accept our insurance, and they did. The results of the test were politely and clearly explained. When I asked to give a copy of it, I was explained they charge $86 for it. To get it free I had to go back to VA clinic where I was a day before to have them fax a request. At the hearing center they did't have a sample of the request, so it took them some time to figure it out. I give one star to this office because I was not given full information about the way they release information. If I would have known how much time and driving it would take to get this one page test (or paying $86 for the test to be released to me) I would never go to this hearing center. I'd recommend to everybody who chooses to have tested at the center to get more details about the way they run the business. I forgot to mention that the progress report requested from the VA clinic wasn't faxed, only one page of test (screening). We are not returning to this clinic to get a hearing aid even we were planing to. Also, I talked to a director from San Antonio. Please, when you address to a law, name it, chapter, and paragraph. And, as far as I know, the clinic has offices only in Texas.”

“Advanced Hearing Solutions used to be so great, saw them for years - not sure what happened to 'em since they merged with A&B - I've been getting the run-around about an order that was supposed to be here week of Jan 25, and still not here - and no one knows (or won't tell me) why the delay. Seems odd customer service.”

“Very courteous and friendly and educational. She took the time to explain everything to me and I learned a lot. ”