Bloomington Normal Audiology

816 South Eldorado Rd Ste 1, 2A Bloomington, IL 61704
(309) 808-6765

A message from Bloomington Normal Audiology about COVID-19:

Masks are required for all appointments, regardless of vaccination status. All visits are by appointment, please call ahead or fill out the appointment request form on our website. Thank you for your patience and understanding!


Photo of Natalie McKee, AuD, CCC-A, FAAA from Bloomington Normal Audiology

Natalie McKee,


Natalie M. McKee, owner of Bloomington-Normal Audiology, chose to become an audiologist because of her personal experience with hearing loss. She sees patients of all ages for hearing evaluations at the Bloomington and Pontiac offices. Dr. McKee is very active in the local community as a member of the Bloomington-Normal Jaycees and as a specialty judge for hearing-related projects at the Illinois Junior Academy of Science State Science Fair.

Photo of Arica Rock, AuD, CCC-A, FAAA from Bloomington Normal Audiology

Arica Rock,


Arica J. Rock became an audiologist because she wants to improve the daily lives of those with hearing loss. Her experience includes a variety of clinical settings, including hospitals and ENT offices. She sees patients of all ages at the Bloomington and Pontiac locations. When she’s not busy impacting her patients’ lives, Dr. Rock enjoys reading and camping with her husband and children. 

Photo of Stacy Chalmers, AuD, CCC-A, FAAA from Bloomington Normal Audiology

Stacy Chalmers,


Stacy A. Chalmers enjoys being an audiologist because she can help a diverse population of patients and their families. She has been employed by Bloomington-Normal Audiology for many years, as she first joined the practice as part of the front office team while she was earning her undergraduate degree at Illinois State University. She sees patients in the Bloomington office. Dr. Chalmers spends a good portion of her free time volunteering at church and school with her husband and three young sons. 

Photo of Sara  Hanley, AuD, CCC-A, FAAA from Bloomington Normal Audiology

Sara Hanley,


Sara Hanley, Au.D. became an audiologist because of her own personal experience with hearing loss that began when she was a child.  A hearing instrument wearer by 10 years old allowed her to see the trials and successes wearers experience every day.  She brings that personal perspective to each of her patients and enjoys the connections that builds.  Dr. Hanley attended Illinois State University and Rush University for her degrees and has worked in a variety of settings.  She sees patients in the Bloomington office.


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Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 56 verified patient reviews for Bloomington Normal Audiology! Their average review score is 4.96 () from 56 reviews.

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“I have been a patient of Dr. Hanley and the staff at Bloomington Normal Audiology for a couple years now. From the first visit I was impressed with their professionalism and expertise. Lately I had noticed a decline in my hearing. A new hearing evaluation identified the change in my hearing and changes were made to my devices. My hearing is now at a very high level. I always get the feeling from Dr. Hanley that she really cares and will do her very best to improve my hearing. That level of service and concern is very much appreciated. ”

Steve L. of Bloomington, IL   
09/20/2022    Review submitted online

“Couldn’t have asked for an easier transition to getting an hearing aid ! Very thouogh Couldn’t have asked for a better transition to the world of hearing aids! A very patient and thorough DR.(Sarah Hanley). So now I have my hearing aids and so happy that I am now a patient of BNA audiology! A+ recommendation!! ”

Arlene B. of Bloomington, IL   
03/23/2022    Review submitted online

“I’ve worn hearing aids for 30 years but this past January, 2022, was my first experience with Dr. McKee and BNA! It’s been nothing short of amazing!! The staff is SO patient and I certainly had LOTS of questions; especially with the Blue Tooth technology that’s a part of my new hearing aids! I’m absolutely amazed at how much better I can hear and others have noticed that difference, too! This change to Bloomington Normal Audiology is one of the best things I’ve done for my hearing! They truly care about my success! Highly recommend this facility!!”

Kay T. of Farmer City, IL   
03/05/2022    Review submitted online

“These professionals are thorough and provided exactly what I needed in getting started with and servicing my new hearing aides. I highly recommend them ”

Ken H. of Bloomington, IL   
08/21/2021    Review submitted online

“The folks at BNA are amazing! My father and husband chose BNA when contemplating help with their hearing and were happy and pleased that they did. So, when I finally decided it was time to address my own hearing challenges it was a natural choice. I could not be happier with the personal attention and care I have received. I’m enjoying the ability I now have to hear everything happening around me. I would definitely recommend BNA to everyone with a desire to improve their hearing.”

Betty N. of Normal, IL   
08/03/2021    Review submitted online

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Clinic details

Hear for you

Bloomington-Normal Audiology offers expert hearing care services to patients of all ages. Our highly experienced clinical professionals provide testing, evaluations and offer the most advanced hearing devices that are available. We can help you make the best choices with all of your hearing needs and ensure a better quality of life through better hearing.

Please check our website for special holiday hours. 

2021 Office Closures:  | Dec 24-25 | Dec 31


Hearing care services

We provide full comprehensive hearing services include:

  • complete hearing testing and evaluations
  • tinnitus testing and management
  • hearing aid sales, evaluations and dispensing
  • hearing aid adjustments and services
  • custom ear protection
  • assistive listening devices
  • batteries


(309) 808-6765

Hours of operation

Monday8 am - 5 pm
by appointment
Tuesday8 am - 5 pm
by appointment
Wednesday8 am - 5 pm
by appointment
Thursday8 am - 5 pm
by appointment
Friday8 am - 5 pm
by appointment
Saturday8 am - 12 pm
by appointment

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.
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