Kristen grew up in Sioux Falls and received her Bachelor of Arts degree in Biology from Augustana College. She went on to earn her Master's Degree in Audiology from Idaho State University in and her Doctorate of Audiology from the Salus University of the Pennsylvania College of Optometry and School of Audiology. Kristen joined the team at Ear, Nose and Throat, PC (which later became Midwest Ear, Nose, and Throat) in Sioux Falls in 1990. In June of 2012 she and her colleagues opened Audiology Specialty Clinic. She is certified by the American Speech Language Hearing Association, is a licensed Audiologist in the state of South Dakota and is a Fellow of the American Academy of Audiology.
Lindsey Koch, AuD, CCC-A, FAAA
Audiologist
Lindsey was raised in Chamberlain, South Dakota and attended the University of South Dakota where she received her Bachelor of Arts degree in Communication Disorders. In 2010, she earned her Doctorate of Audiology degree from USD. She then joined the team at Midwest Ear, Nose & Throat in 2009 during her clinical externship and joined their staff full-time the next year. She is certified by the American Speech Language Hearing Association, is a licensed Audiologist in the state of South Dakota, and is a Fellow of the American Academy of Audiology.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.
Read 43 verified patient reviews for Audiology Speciality Clinic! Their average review score is 4.91 () from 43 reviews.
“Team was great. Patient, informative, happy staff.”
Karen P. of Marion, SD 05/16/2023 Review submitted online
“Very one was great to work with and they new very thing about the hearing aids ”
Byron J. of Harrisburg, SD 05/15/2023 Review submitted online
“I have always received excellent service from my very first visit. Lindsey is a great listener, a consummate professional, and knows her business well. Recommend them highly!”
Craig M. of Sioux Falls, SD 03/22/2023 Review submitted online
“Customer service is way above average, Lindsey is wonderful to work with.”
Terry S. of Sioux Falls, SD 03/17/2023 Review submitted online
“Dr. Lindsey is great always more than helpful my hearing aide’s when I have a problem very knowledgeable. I would recommend Dr. Lindsey for all your hearing need’s.”
James M. of Sioux Falls, SD 03/16/2023 Review submitted online
“Everything is easy with Dr. Kristen! She was able to take care of a hearing aid battery for me without me even having to make an appointment. An hour later, my issue was resolved and much to my surprise, it was still covered under warranty!”
Scott R. of Tea, SD 03/16/2023 Review submitted online
“Dr. Lindsey and the rest of the staff have always been good to work with. I dropped in yesterday because I was in Sioux Falls, and had been having an issue with my hearing aids. They resolved the issue quickly. Thanks!”
Craig N. of Luverne, MN 03/15/2023 Review submitted online
“Their mission statement says it all. "...We are professionally, ethically, and personally committed to providing the excellent care our patients have a right to expect in a timely, caring, and pressure-free environment". Dr. Lindsey is AWESOME!”
Jim M. of George, IA 02/09/2023 Review submitted online
“They are fantastic!! In and out in no time and they do follow up calls.”
Dennis M. of Baltic, SD 01/25/2023 Review submitted online
“Very professional, knowledgeable, kind, courteous, and compassionate. I have been very satisfied.”
Doug S. of Brookings, SD 01/25/2023 Review submitted online
“Excellent service, satisfied with my new hearing aids ”
Heidi P. of Hudson, SD 01/17/2023 Review submitted online
“Very friendly and knowledgeable
”
Gomer T. of Sioux Falls, SD 01/12/2023 Review submitted online
“Dr. Kaufman was very professional and knowledgeable.”
Richard A. of Garretson, SD 01/06/2023 Review submitted online
“They are awesome ”
Tanya G. of Sioux Falls, SD 01/06/2023 Review submitted online
“Dr. Kaufman has taken care of our daughter for her hearing needs since she was 6 months old and she is now 22! She is very professional, caring and very knowledgeable. She is always willing to help out in whatever way she can. ”
Hope B. of Sioux Falls, SD 12/28/2022 Review submitted online
“Dr. Lindsey Koch was extremely helpful! ”
Myron R. 12/22/2022 Review submitted online
“Lindsay was very helpful and knowledgeable. Highly recommend ”
Terry C. of Sioux Falls, SD 11/28/2022 Review submitted online
“I was nervous about getting my first pair of hearing aids. I chose this business based on talking to other clients that went there and reading their reviews. On my initial visit with Lindsey, I felt with her knowledge and experience that I had made the right choice. She explained everything very clearly and answered all my questions. She was very polite and courteous. I am now feeling very comfortable with my hearing aids knowing that I have great service support. I would recommend this business.”
Ray E. of Sioux Falls, SD 11/25/2022 Review submitted online
“I had a great experience at Audiology Specialty Clinic! Lindsey dose a great job explaining my hearing aids.”
Rod B. of Lake Andes, SD 11/22/2022 Review submitted online
“I had a great experience at Audiology Specialty Clinic! Lindsey did such a good job of explaining things and I always felt like she was so kind and had time to answer all my questions. I would highly recommend Audiology Specialty Clinic!”
Marlene F. of Sioux Falls, SD 07/13/2022 Review submitted online
“Very professional during the exam and briefing during the evaluation. iwas given options and wasn't pressured into any process moving forward.”
Rudy B. of Sioux Falls, SD 10/30/2021 Review submitted online
“My daughter has a learning disability as well as a hearing disability that requires a HA in one ear, and a CI in the other. Kristen Kaufman has repeatedly used her expertise and patience to ensure my daughter is hearing at the highest level possible. We're more than just a number at Audiology Specialty Clinic; they truly care about our daughter. ”
Karen L. of Platte, SD 10/07/2019 Review submitted online
“I really appreciate having an independent audiologist who was able to recommend the best hearing aid for me rather than trying to sell one particular brand. ”
Linda L. of Brandon, SD 07/29/2019 Review received via mail
“Met with Lindsey. Very professional and focused on my needs. Excellent explanation of the issue-tinnitus. Very personable. I will return. Wonderful facilities. Very good followup within 3 days of appointment.”
Denny W. of Yankton, SD 06/04/2019 Review submitted online
“I am 85 years old and had not had any experience with hearing aids. Dr. Kristen Kaufman was so patient with me, explaining everything about the use of hearing aids and what to expect when I was getting accustomed to using them. She was absolutely wonderful! ”
Myrna S. of Luverne, MN 12/17/2018 Review received via mail
“The service is amazing! Lindsey is very patient and very helpful. I would definitely recommend!”
Dianne C. of Sioux Falls, SD 09/26/2018 Review submitted online
“My experience was excellent! Love your thoroughness, patience and timely help! Definitely recommend you! Thank you Lindsay. ”
Lorene P. of Sioux Falls, SD 09/06/2018 Review received via mail
“Malinda is the best! She is very experienced and patient. She made me feel very at ease and taught me everything that I needed to know about my hearing aids and just plain hearing and hearing loss in general. She is such a sweet person. I felt like she was a friend. I may just have to stop in there every once in a while just to see her and say hi. For any of my appointments I never had to wait more than a minute before Malinda came out to get me. This is the place my insurance said I had to go to. So glad, it's exactly the right place. I recommend Audiology Specialty Clinic and especially Malinda. She's the best! Thanks for the great experience and customer service.”
Kim B. of Sioux Falls, SD 07/05/2018 Review submitted online
“I have been following Melinda around for over 30 years. I first started going to her when she worked at another place. I highly recommend her and her staff. She is supportive of my needs, and is very patient with all the questions that I had. I refuse to go anywhere else.”
Kimberly B. of Sioux Falls, SD 03/05/2018 Review submitted online
“Dr. Kristin Kaufman is the absolute best. Her advice and understanding have helped me immensely through my hearing loss over the years. I started with her at the E.N.T. and followed her move to the Audiology Specialty Clinic where she continues to impress me. I received a cochlear implant back in 2002 and see her once a year now for mapping and with her expertise and advice, she helps me achieve the best results. The whole staff at A.S.C. is second to none---the absolute best!!!!! ”
Robb M. of Sioux Falls, SD 02/22/2018 Review submitted online
“I have been totally deaf in my right ear since birth. I met Dr. Kaufman back when she was at Midwest ENT. My only option at the time was the Baha. This was not an option to me due to my firefighting career. Now, with the new technology, she is helping me with Widex. I can finally hear from my right side. Awesome! ”
Tim W. of Sioux Falls, SD 02/15/2018 Review received via mail
“I have been a client at ASC for going on 8 years. My audiologist there is Kristen Kaufman and I have been so thankful and pleased with her care and guidance and professionalism. She has helped me, through my purchase of aids there and the maintenance and care of those aids to enjoy and magnify my life experiences. She listens to me and adjusts my aids to pair with my hearing deficit. I consider ASC and Kristen Kaufman to be the BEST ever and sincerely thank them and encourage them to keep up the good work in the mission of giving superior hearing care to all of us who so require it. ”
Carol C. of Luverne, MN 02/15/2018 Review submitted online
“Every time I've ever come here all my needs and expectations are met with the utmost care and attention. Kristen is always so kind and helpful and I feel that I am getting the best quality care. ”
Bill H. of Sioux Falls, SD 01/31/2018 Review received via mail
“Dr. Koch and her associates exemplified sincere care for me as a patient to understand what causes hearing loss and possibilities to improve it. They did not try to sell the hearing aids first, but rather cared for the whole patient!”
Zigrid L. of Sioux Falls, SD 06/28/2017 Review received via mail
“My experience at Audiology Specialty Clinic with Dr. Lindsay Koch was absolutely the BEST!! She is so compassionate and caring. I could not have asked for a more understanding person. She was a God Send for me! She is so kind and sweet. God bless her and the work that she does!!”
Lynda F. of Worthing, SD 05/30/2017 Review submitted online
“From the start I have received excellent help from the clinic in general and from Dr. Lindsey Koch in particular. I think I have steered three other potential clients their way so far and always have done and will do without hesitation. This clinic - and again, Dr. Koch in particular - genuinely cares about my hearing issues, my satisfaction, me. They are just good, good people. ”
Fr J. 02/22/2017 Review submitted online
“I live in Pierre and am always able to get an appointment to fit my schedule. The Audiologist listens to my problem and make adjustments to the devices to improve my hearing. Great Service.”
Cliff R. of Pierre, SD 02/17/2017 Review submitted online
“I was very pleased with Kris.”
Veronica M. of Marshall, MN 02/16/2017 Review received via mail
“Patient and compassionate care. Excellent listener, worked with me to try and find the best solution to my hearing loss. Worth driving from Pierre!”
David H. of Pierre, SD 01/19/2017 Review received via mail
“It went well.”
Kay F. of Sioux Center, IA 12/03/2015 Review verified by phone
“They were able to take care of the problem my husband was having with his hearing aids.”
Kaye S. of Sioux Falls, SD 11/14/2015 Review verified by phone
“Very personable.”
Sheryl B. of Sioux Falls, SD 09/25/2015 Review verified by phone
“They cared a lot about me being satisfied with the product. That was a main selling point for them. ”
Melinda Heegel, Dr. Kristen Kaufman, and Dr. Lindsey Koch have 55 years combined experience in hearing care. We are autonomous professionals who diagnose and treat disorders of the auditory system. We provide audiological rehabilitation services to children and adults across the entire age span. We select, fit, and dispense hearing aids and related devices, and pledge to make every decision in favor of the patient.
Hearing care services
Audiology Specialty Clinic offers a full-range of hearing healthcare needs for the entire family including:
Hearing evaluations
Otoacoustic emissions testing
Tympanometry
Tinnitus management
Hearing aid consultations
Hearing aid sales, fittings, and services
Real Ear verification
Cochlear implant and bone-anchored device programming