Audiology Speciality Clinic

“Staff is eager to help customers ….no matter if they have an appointment or not. THAT is a huge help in my book !!! ”

“Staff is great ”

“The whole process was made as simple as I had hoped. Was fitted today and am already enjoying the benefits offered by this technology. Look forward to future services and benefits that they offer”

“Lindsey Koch Au D. has always responded to my needs and has serviced my hearing aids whenever I am having issues with them. She loaned me a pair of hearing aids when mine needed to be sent for service.”

“my total hearing is 24% for both ears and this clinic still allows me to hear people on the phone and on TV and in my home and without this clinic I would not be able to support myself. ”

“Just stopped in with a question and was taken care of quickly”

“I am looking new hearing aids and they were very helpful in my choice>”

“I had a great experience very knowledge and helpful in making my discussion to get hearing aids.”

“My Hearing Aids quit working and they were able to get me in right away and got them repaired. I don't know how service could be any better.”

“Great service thanks for your help.”

“I had a great experience. I didn't know if I would get any help and I walked out of your office, not only hearing better than I have for years, I walked out with my own hearing aids and able to hear things inside and outside I didn't realize I wasn't hearing. THANK YOU VERY MUCH!!”

“Kris and Morgan couldn’t have been more friendly AND professional! Cleaned up my aids (and ears) quickly and I left with good hearing again!”

“Great Service. Had to have a battery replace in and out in no time. Thanks. ”

“The staff was friendly and helpful. My questions were answered clearly. ”

“Great experience all round”

“Lindsay always provides the best help, advice, and hearing care anyone could ask for. Today was no different! She listens attentively and responds accordingly and does everything with the utmost level of professionalism and a smile on her face! Thanks again Lindsay!”

“As usual Lindsey did a great job of accessing the health of my hearing aids and making the necessary adjustments with a smile. Made the appointment easily and there was no wait time for our visit ”

“I have worked with Lindsey Koch, Au.D for six years. She suggest a hearing aid for my Tinnitus and high frequency hearing loss after consultation and a hearing test. When she put the hearing aids in my ears, the sound was like going from mono to surround sound. It was very crisp and clear. I would not go back to hearing he world in Mono sound. Lindsey always responds to my e-mails and questions. She checks and services my hearing aids every eight to ten weeks. I am very happy with the quality of my hearing and highly recommend Audiology Specialty Clinic.”

“They are always helpful, listen to my concerns and solve my issues.”

“Dr Kristen and her associate Morgan were very helpful without being high pressure. Dr Kristen very carefully explained the hearing test as well as the options for hearing devices. I highly recommend this office for anyone needing a hearing device.”

“Dr Kristen and staff are so caring and go the extra mile to help in any way they can. We appreciate all the time they give me as we work together to better hearing. I recommend Dr Kristen and her office, whenever I get an opportunity.”

“Always get good service. The receptionists are knowledgeable and efficient. The audiologists are excellent, always pleasant and attentive to your needs. ”

“Team was great. Patient, informative, happy staff.”

“Very one was great to work with and they new very thing about the hearing aids ”

“I have always received excellent service from my very first visit. Lindsey is a great listener, a consummate professional, and knows her business well. Recommend them highly!”

“Customer service is way above average, Lindsey is wonderful to work with.”

“Dr. Lindsey is great always more than helpful my hearing aide’s when I have a problem very knowledgeable. I would recommend Dr. Lindsey for all your hearing need’s.”

“Everything is easy with Dr. Kristen! She was able to take care of a hearing aid battery for me without me even having to make an appointment. An hour later, my issue was resolved and much to my surprise, it was still covered under warranty!”

“Dr. Lindsey and the rest of the staff have always been good to work with. I dropped in yesterday because I was in Sioux Falls, and had been having an issue with my hearing aids. They resolved the issue quickly. Thanks!”

“Their mission statement says it all. "...We are professionally, ethically, and personally committed to providing the excellent care our patients have a right to expect in a timely, caring, and pressure-free environment". Dr. Lindsey is AWESOME!”

“They are fantastic!! In and out in no time and they do follow up calls.”

“Very professional, knowledgeable, kind, courteous, and compassionate. I have been very satisfied.”

“Excellent service, satisfied with my new hearing aids ”

“Very friendly and knowledgeable ”

“Dr. Kaufman was very professional and knowledgeable.”

“They are awesome ”

“Dr. Kaufman has taken care of our daughter for her hearing needs since she was 6 months old and she is now 22! She is very professional, caring and very knowledgeable. She is always willing to help out in whatever way she can. ”

“Dr. Lindsey Koch was extremely helpful! ”

“Lindsay was very helpful and knowledgeable. Highly recommend ”

“I was nervous about getting my first pair of hearing aids. I chose this business based on talking to other clients that went there and reading their reviews. On my initial visit with Lindsey, I felt with her knowledge and experience that I had made the right choice. She explained everything very clearly and answered all my questions. She was very polite and courteous. I am now feeling very comfortable with my hearing aids knowing that I have great service support. I would recommend this business.”

“I had a great experience at Audiology Specialty Clinic! Lindsey dose a great job explaining my hearing aids.”

“I had a great experience at Audiology Specialty Clinic! Lindsey did such a good job of explaining things and I always felt like she was so kind and had time to answer all my questions. I would highly recommend Audiology Specialty Clinic!”

“Very professional during the exam and briefing during the evaluation. iwas given options and wasn't pressured into any process moving forward.”

“My daughter has a learning disability as well as a hearing disability that requires a HA in one ear, and a CI in the other. Kristen Kaufman has repeatedly used her expertise and patience to ensure my daughter is hearing at the highest level possible. We're more than just a number at Audiology Specialty Clinic; they truly care about our daughter. ”

“I really appreciate having an independent audiologist who was able to recommend the best hearing aid for me rather than trying to sell one particular brand. ”

“Met with Lindsey. Very professional and focused on my needs. Excellent explanation of the issue-tinnitus. Very personable. I will return. Wonderful facilities. Very good followup within 3 days of appointment.”

“I am 85 years old and had not had any experience with hearing aids. Dr. Kristen Kaufman was so patient with me, explaining everything about the use of hearing aids and what to expect when I was getting accustomed to using them. She was absolutely wonderful! ”

“The service is amazing! Lindsey is very patient and very helpful. I would definitely recommend!”

“My experience was excellent! Love your thoroughness, patience and timely help! Definitely recommend you! Thank you Lindsay. ”

“Malinda is the best! She is very experienced and patient. She made me feel very at ease and taught me everything that I needed to know about my hearing aids and just plain hearing and hearing loss in general. She is such a sweet person. I felt like she was a friend. I may just have to stop in there every once in a while just to see her and say hi. For any of my appointments I never had to wait more than a minute before Malinda came out to get me. This is the place my insurance said I had to go to. So glad, it's exactly the right place. I recommend Audiology Specialty Clinic and especially Malinda. She's the best! Thanks for the great experience and customer service.”

“I have been following Melinda around for over 30 years. I first started going to her when she worked at another place. I highly recommend her and her staff. She is supportive of my needs, and is very patient with all the questions that I had. I refuse to go anywhere else.”

“Dr. Kristin Kaufman is the absolute best. Her advice and understanding have helped me immensely through my hearing loss over the years. I started with her at the E.N.T. and followed her move to the Audiology Specialty Clinic where she continues to impress me. I received a cochlear implant back in 2002 and see her once a year now for mapping and with her expertise and advice, she helps me achieve the best results. The whole staff at A.S.C. is second to none---the absolute best!!!!! ”

“I have been totally deaf in my right ear since birth. I met Dr. Kaufman back when she was at Midwest ENT. My only option at the time was the Baha. This was not an option to me due to my firefighting career. Now, with the new technology, she is helping me with Widex. I can finally hear from my right side. Awesome! ”

“I have been a client at ASC for going on 8 years. My audiologist there is Kristen Kaufman and I have been so thankful and pleased with her care and guidance and professionalism. She has helped me, through my purchase of aids there and the maintenance and care of those aids to enjoy and magnify my life experiences. She listens to me and adjusts my aids to pair with my hearing deficit. I consider ASC and Kristen Kaufman to be the BEST ever and sincerely thank them and encourage them to keep up the good work in the mission of giving superior hearing care to all of us who so require it. ”

“Every time I've ever come here all my needs and expectations are met with the utmost care and attention. Kristen is always so kind and helpful and I feel that I am getting the best quality care. ”

“Dr. Koch and her associates exemplified sincere care for me as a patient to understand what causes hearing loss and possibilities to improve it. They did not try to sell the hearing aids first, but rather cared for the whole patient!”

“My experience at Audiology Specialty Clinic with Dr. Lindsay Koch was absolutely the BEST!! She is so compassionate and caring. I could not have asked for a more understanding person. She was a God Send for me! She is so kind and sweet. God bless her and the work that she does!!”

“From the start I have received excellent help from the clinic in general and from Dr. Lindsey Koch in particular. I think I have steered three other potential clients their way so far and always have done and will do without hesitation. This clinic - and again, Dr. Koch in particular - genuinely cares about my hearing issues, my satisfaction, me. They are just good, good people. ”

“I live in Pierre and am always able to get an appointment to fit my schedule. The Audiologist listens to my problem and make adjustments to the devices to improve my hearing. Great Service.”

“I was very pleased with Kris.”

“Patient and compassionate care. Excellent listener, worked with me to try and find the best solution to my hearing loss. Worth driving from Pierre!”

“It went well.”

“They were able to take care of the problem my husband was having with his hearing aids.”

“Very personable.”

“They cared a lot about me being satisfied with the product. That was a main selling point for them. ”