Sound Relief Hearing Center - Highlands Ranch
Clinic staff
Julie Prutsman
Dr. Julie Prutsman, owner and founder of Sound Relief Hearing Center, is an expert at helping people hear better and treating tinnitus. She earned her Bachelor’s Degree in Biology from Marietta College, her Master’s Degree in Speech, Language, and Hearing Sciences from the University of Colorado and her Doctorate Degree in Audiology from the Pennsylvania College of Optometry’s School of Audiology. She is a member of the American Academy of Audiology, American Doctors of Audiology, and American Tinnitus Association.
Jackie Smith
Jackie prides herself on providing excellent patient care and improving the quality of each patient’s life through better hearing and tinnitus relief. She graduated with her bachelor’s degree in Speech, Language, and Hearing Sciences from the University of Colorado and earned her Doctorate of Audiology at the University of Northern Colorado. Dr. Smith has worked in a variety of clinical settings including private practice, Ear Nose and Throat (ENT), and the Department of Veteran’s Affairs.
Kenzie Phillips
Kenzie, a Colorado native, earned her bachelor’s degree in speech, language and hearing sciences from the University of Colorado at Boulder. She then went on to complete her Doctorate in Audiology at Northwestern University in Chicago.
During her residency at the National Institutes of Health, she conducted hearing research in patients with complex medical needs and disorders. These experiences developed her passion for hearing and have translated into dedication to improving patients’ quality of life by providing treatment options for both hearing loss and tinnitus.
Outside of work, she enjoys spending time skiing and fishing in Winter Park, hiking, practicing yoga, and playing with her energetic family dog, Joey.
Megan Read
Megan, an 8th generation Texan, is a huge San Antonio Spurs fan and the first in her family to move away from the Lone Star state. She earned her B.S. in Communication Sciences and Disorders from Abilene Christian University in 2004. She worked in elementary education as both an interpreter in a deaf education classroom and as a speech pathology assistant. Dr. Read then obtained her Doctorate of Audiology degree from the University of Colorado - Boulder in 2010.
Her desire has always been to educate and empower her patients by working together to maximize access to communication. Dr. Read worked in a neurotology practice for nine years before joining the Sound Relief team. During that time, she sought out specialized training in the management of tinnitus and sound sensitivity disorders under Dr. Pawel Jastreboff, Ph.D., Sc.D. She loves both the art and the science of tinnitus treatment and truly enjoys walking alongside each patient in their unique hearing health journey.
Megan also enjoys exploring her creative side and trying new recipes. You might find her walking the many trails in Highlands Ranch with her husband Tim, their three children, Natalee, Brighton, and Ellie, and their two mischievous Westies, Ollie and Jefferson.
Brenda Garcia
Brenda has been licensed in Colorado as a National Board Certified Hearing Instrument Specialist since 2001. She has experience working in various clinical settings throughout the Denver area and the Western Slope. Her passion for helping her patients is evident in the time she takes to understand each person to enable them to achieve better hearing. She enjoys reconnecting people to the sounds they have been missing and enriching their quality of life. Brenda is a member of the International Hearing Society and is President Elect of the Colorado Hearing Society. She has been an active board member since 2016.
Brenda, a proud Colorado native from Cortez, enjoys both the country life as well as city living. Her favorite activities are fishing, camping, snowboarding, hiking, traveling and enjoying the many craft breweries of Colorado. Brenda lives in Highlands Ranch with her wife Carrie and their dog Jack.
Clinic reviews
Read 15 verified patient reviews for Sound Relief Hearing Center - Highlands Ranch! Their average review score is 4.53 () from 15 reviews.
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“I would not recommend Sound Relief to anyone who has insurance and/or wants to use insurance, as Sound Relief does not work with insurances. I have been seeing Sound Relief for almost a year for my tinnitus with not relief. I paid out of pocket. But that is not my complaint. I tried to take my husband to Sound Relief and they would not considering working with his insurance. He is COMPLETELY covered for all hearing tests and hearing devices every 36 months. We went to another audiologist office and my husbands insurance paid $7500 in full for the new hearing devices. The bottom line is that Sound Relief does not want to deal with insurances and expects everyone to pay out of pocket. On another note - the office staff is not friendly or helpful. When one of my devices stopped working, I felt like I had to beg for an appointment to be seen. ”
Received 12/12/2019Official Response from Sound Relief Hearing Center - Highlands Ranch:“We are very sorry for the confusion. We work with many different insurance plans and help thousands of patients each year use their insurance benefits here. Unfortunately when someone’s insurance plan only works with a very select group which agrees to deep discounts and only covers very limited follow-up visits, they aren’t able to use that benefit here. For tinnitus patients, we look forward to doing their follow up appointments to measure just how much progress they’ve made with their tinnitus. ”
“Dr. Julie did an amazing job offering me the best way to improve my hearing . . . I can hear beautifully! The staff is so warm and friendly and I look forward to my appointments. Everything is so professional and I feel I am getting the best care possible. Thank you, Dr. Julie, and your staff. Sound Relief is the only place I would go!”
“I have been very pleased with the care I have received from the Sound Relief Hearing Center in Highlands Ranch for treatment of my tinnitus. The staff is very polite, thorough, and efficient. I have never felt rushed during my appointments. I highly recommend Sound Relief Hearing Center to anyone who wants to explore options to improve their hearing as well as modern, effective treatment for tinnitus.”
“The initial meeting was with the front office saleswoman, who briefly explained the method they use to try to mitigated tinnitus. After we asked the cost of treatment, we were told that we'd need a second appointment to determine which system would best work for our situation, which would then determine the cost. We were then told we'd have to speak to a financing company to "qualify" before they would schedule another appointment. This made absolutely no sense since they didn't give us any information regarding the cost so we had no way of knowing if we needed financing or could pay out of pocket. We were then aggressively hustled to the very public phone at the receptionist's desk, in front of a waiting room of strangers, to speak to a financing company that they had on the phone. In a clinic treating people with hearing problems, in a noisy front office waiting room, we were being asked personal financial questions over the phone by a finance company we had never heard of or had an opportunity to research. It was a high-pressure, hard sell and hustle with absolutely no concern or consideration for our situation. ”
Received 03/05/2018Official Response from Sound Relief Hearing Center - Highlands Ranch:“Marc, We understand how challenging it can be when a person has an untreated health condition, and that’s why we saw you in our office four times to try to assist you, all at no cost to you. When a person doesn’t have medical coverage or any other means to pay for our professional services or equipment, it becomes very difficult for us to continue to provide those services to them. We understand that can be upsetting. This is why we refer people in that situation to Vocational Rehabilitation to seek assistance. When someone is unable to get approved for financing and has no other way to pay for services, unfortunately there is nothing further we can offer. We wish you the best and hope that you are able to find the assistance you’re seeking. Dr. Julie and Patrick Prutsman, owners”
“Easy to communicate with.”
Clinic details
Hours of operation
| Sunday | Closed |
| Monday | 8:30 am - 5:00 pm by appointment |
| Tuesday | 8:30 am - 5:00 am by appointment |
| Wednesday | 8:30 am - 5:00 pm by appointment |
| Thursday | 8:30 am - 5:00 pm by appointment |
| Friday | 8:30 am - 1:00 pm by appointment |
| Saturday | Closed |
| Evening and/or weekend hours available by appointment. Please call to schedule. | |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details