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Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 15 verified patient reviews for Sound Relief Hearing Center - Highlands Ranch! Their average review score is 4.53 () from 15 reviews.
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“I would not recommend Sound Relief to anyone who has insurance and/or wants to use insurance, as Sound Relief does not work with insurances. I have been seeing Sound Relief for almost a year for my tinnitus with not relief. I paid out of pocket. But that is not my complaint. I tried to take my husband to Sound Relief and they would not considering working with his insurance. He is COMPLETELY covered for all hearing tests and hearing devices every 36 months. We went to another audiologist office and my husbands insurance paid $7500 in full for the new hearing devices. The bottom line is that Sound Relief does not want to deal with insurances and expects everyone to pay out of pocket. On another note - the office staff is not friendly or helpful. When one of my devices stopped working, I felt like I had to beg for an appointment to be seen. ”
Received 12/12/2019Official Response from Sound Relief Hearing Center - Highlands Ranch:“We are very sorry for the confusion. We work with many different insurance plans and help thousands of patients each year use their insurance benefits here. Unfortunately when someone’s insurance plan only works with a very select group which agrees to deep discounts and only covers very limited follow-up visits, they aren’t able to use that benefit here. For tinnitus patients, we look forward to doing their follow up appointments to measure just how much progress they’ve made with their tinnitus. ”
“Dr. Julie did an amazing job offering me the best way to improve my hearing . . . I can hear beautifully! The staff is so warm and friendly and I look forward to my appointments. Everything is so professional and I feel I am getting the best care possible. Thank you, Dr. Julie, and your staff. Sound Relief is the only place I would go!”
“I have been very pleased with the care I have received from the Sound Relief Hearing Center in Highlands Ranch for treatment of my tinnitus. The staff is very polite, thorough, and efficient. I have never felt rushed during my appointments. I highly recommend Sound Relief Hearing Center to anyone who wants to explore options to improve their hearing as well as modern, effective treatment for tinnitus.”
“The initial meeting was with the front office saleswoman, who briefly explained the method they use to try to mitigated tinnitus. After we asked the cost of treatment, we were told that we'd need a second appointment to determine which system would best work for our situation, which would then determine the cost. We were then told we'd have to speak to a financing company to "qualify" before they would schedule another appointment. This made absolutely no sense since they didn't give us any information regarding the cost so we had no way of knowing if we needed financing or could pay out of pocket. We were then aggressively hustled to the very public phone at the receptionist's desk, in front of a waiting room of strangers, to speak to a financing company that they had on the phone. In a clinic treating people with hearing problems, in a noisy front office waiting room, we were being asked personal financial questions over the phone by a finance company we had never heard of or had an opportunity to research. It was a high-pressure, hard sell and hustle with absolutely no concern or consideration for our situation. ”
Received 03/05/2018Official Response from Sound Relief Hearing Center - Highlands Ranch:“Marc, We understand how challenging it can be when a person has an untreated health condition, and that’s why we saw you in our office four times to try to assist you, all at no cost to you. When a person doesn’t have medical coverage or any other means to pay for our professional services or equipment, it becomes very difficult for us to continue to provide those services to them. We understand that can be upsetting. This is why we refer people in that situation to Vocational Rehabilitation to seek assistance. When someone is unable to get approved for financing and has no other way to pay for services, unfortunately there is nothing further we can offer. We wish you the best and hope that you are able to find the assistance you’re seeking. Dr. Julie and Patrick Prutsman, owners”
“Easy to communicate with.”
Clinic details
At Sound Relief Hearing Center in Highlands Ranch, everything we do starts with our patients. We give our patients the time they deserve and need. Backed by the most advanced technology, we share a passion for helping anyone suffering from tinnitus or other hearing health issues. What makes us different is that we specialize in tinnitus. As Colorado’s leading experts, no tinnitus treatment team is ranked higher or referred with more confidence. With the most comprehensive FDA-approved tinnitus treatments anywhere, we’ve helped thousands of sufferers experience life-changing results.
Visit one of our 7 locations.
Hearing care services
- Hearing testing
- Tinnitus evaluation, test, treatment and management
- Diagnostic hearing evaluations
- Audiometric testing
- Hearing aids – digital and Bluetooth capability available
- Hearing aid fitting and programming
- Custom ear molds and earplugs
- Ear wax management
Hours of operation
Sunday | Closed |
Monday | 8:30 am - 5 pm by appointment |
Tuesday | 8:30 am - 5 am by appointment |
Wednesday | 8:30 am - 5 pm by appointment |
Thursday | 8:30 am - 5 pm by appointment |
Friday | 8:30 am - 1 pm by appointment |
Saturday | Closed |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details
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