Sound Relief Hearing Center - Highlands Ranch
Staff
Julie Prutsman,
AuD
Audiologist / Owner
Dr. Julie Prutsman, owner and founder of Sound Relief Hearing Center, is an expert at helping people hear better and treating tinnitus. She earned her Bachelor’s Degree in Biology from Marietta College, her Master’s Degree in Speech, Language, and Hearing Sciences from the University of Colorado, and her Doctorate Degree in Audiology from the Pennsylvania College of Optometry’s School of Audiology. She is a member of the American Academy of Audiology, American Doctors of Audiology, and the American Tinnitus Association.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 62 verified patient reviews for Sound Relief Hearing Center - Highlands Ranch! Their average review score is 4.81 () from 62 reviews.
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“I have been so totally impressed of how Sound Relief has taken an interest in making sure that I receive the best service to make sure that I have no issues with my hearing. I am totally blind, and my hearing is very important to me. When I first went to Sound Relief when they opened up their office in Highlands Ranch they allowed me to use a set of hearing aids for several weeks to make sure the worked for me before I made a commitment to purchase them. They have always made me aware of the newest technology in their hearing aids, and have never failed to give me the best service possible. Just recently I had an issue of some blook that had clogged the hearing device that needed to be sent back to the developers of the hearing aids to be fixed, and they made sure that they gave me another loner set of hearing aids while my hearing aids were being serviced. I would never allow anyone else to take care of my hearing problems, and would highly recommend Sound Relief to anyone that has any hearing issues. This is a highly rated hearing aid company that is definably concerned with healthy hearing for their clients. ”
03/12/2026 Review submitted online
Received 03/13/2026Official Response from Sound Relief Hearing Center - Highlands Ranch:“Wow Ron! Thank you for sharing such a meaningful experience with our Highlands Ranch office. We are honored that you have trusted Sound Relief with something so important, especially knowing how critical hearing is for you. It’s wonderful to hear that the trial period helped you feel confident in your decision and that our team has continued to keep you informed about new technology while supporting you with dependable service. We’re also glad we could make the repair process easier by providing loaner devices so your hearing was never interrupted. Your trust and recommendation truly mean a great deal to us. It’s a privilege to continue caring for your hearing.”
“Abbey is great. She was attentive, in no rush and answered all my questions. Highly recommend. ”
01/28/2026 Review submitted online
Received 01/29/2026Official Response from Sound Relief Hearing Center - Highlands Ranch:“Thank you for your kind words! We are so glad to hear that Dr. Poe made you feel heard and supported throughout your visit. Taking the time to listen and provide thoughtful answers is a big part of the care we believe in. We truly appreciate your recommendation!”
“Dr. Abbey was great—friendly and professional. She conducted the appointment efficiently, yet answered my questions thoroughly.”
01/28/2026 Review submitted online
Received 01/29/2026Official Response from Sound Relief Hearing Center - Highlands Ranch:“Thank you for sharing your experience! We are thrilled to hear that Dr. Poe struck the perfect balance of efficiency and attentiveness. Providing clear answers while making you feel heard is exactly the kind of care we aim for. We appreciate your trust and kind words!”
“My doctor it took very good care of me. I was very impressed at her work.”
01/23/2026 Review submitted online
Received 01/27/2026Official Response from Sound Relief Hearing Center - Highlands Ranch:“Thank you for your kind words! We’re so glad to hear you felt well cared for and impressed by your doctor’s work. Providing attentive, high-quality care is always our goal, and we truly appreciate your trust.”
“I am a returning customer and came in for my yearly hearing check and cleaning. The audiologist, Brittney was very thorough and made the proper adjustment to my hearing aids today. The staff and Dr. Julie have been caring and professional through the entire process. I would highly recommend them if you are suffering from hearing lose or tinnitus. Thanks”
01/20/2026 Review submitted online
Received 01/22/2026Official Response from Sound Relief Hearing Center - Highlands Ranch:“Thank you for your continued trust and for sharing your experience. We are so glad your annual visit was thorough and that the adjustments made a difference. Dr. Julie and the entire team are committed to providing caring, professional support every step of the way. We truly appreciate your recommendation and are honored to be part of your hearing and tinnitus care.”
“Sound Relief has been a life saver by helping me deal with my tinitus Everyone is always caring and supportive ”
01/09/2026 Review submitted online
Received 01/12/2026Official Response from Sound Relief Hearing Center - Highlands Ranch:“Thank you so much for sharing this. We are truly glad we could help you manage your tinnitus and be there for you along the way. Knowing that our team’s care and support have made a meaningful difference means a great deal to us. We appreciate your trust and are honored to be part of your hearing journey.”
“I have been a patient of Sound Relief Hearing Center and Dr. Julie for approximately 15 years. She and her staff of audiologists have consistently given me the gift of hearing. I love the sound of ground coffee being poured into a filter, hearing paper rustling, dry leaves rustling, the voices of my wife and children. They are all very encouraging, helpful, and supportive. And I love the fresh baked cookies in the reception area. Thank you all so much.”
01/05/2026 Review submitted online
Received 01/06/2026Official Response from Sound Relief Hearing Center - Highlands Ranch:“Thank you so much for sharing this beautiful reflection. Being part of your life for the past 15 years is something we truly do not take lightly. Helping you continue to experience the small, meaningful sounds of everyday life, from morning coffee to the voices of your family, is exactly why Dr. Julie and our entire team do what we do. We are grateful for your trust, your loyalty, and your kind words about our team. Creating an encouraging, supportive environment where patients feel cared for like family is at the heart of Sound Relief. And yes, we’re glad the cookies bring a little extra joy too. Thank you for allowing us to be part of your hearing journey.”
“Dr Julie Prutsman is a very kind and caring doctor. I had made an appointment to get my hearing checked and she was stopping by the front desk and answered my questions. The office was staffed with friendly and professional people. My appointment with Dr Kelli Whitley was very good too. Dr Kelli answered all of my questions and did my ear cleaning with ease. The whole process at Sound Relief was a very good experience. Thank you!”
12/27/2025 Review submitted online
Received 12/29/2025Official Response from Sound Relief Hearing Center - Highlands Ranch:“Thank you so much for your thoughtful feedback! We are so glad you had a positive experience from start to finish. Dr. Julie’s genuine care for each patient is felt throughout the entire practice, and we’re happy to hear she took the time to answer your questions personally. Dr. Kelli's professionalism and gentle approach are exactly what we strive for in every visit. We will be sure to pass along your kind words to the entire team and we’re grateful for the opportunity to be part of your hearing care!”
“Everyone was very personable and helpful. My evaluation was very helpful for my decision. It was great to get a professional opinion. ”
12/25/2025 Review submitted online
Received 12/29/2025Official Response from Sound Relief Hearing Center - Highlands Ranch:“Thank you for your kind words! We are so glad you felt supported and that your evaluation helped guide your decision. Getting a clear, professional opinion is a key part of what we aim to provide, and we are grateful you chose us to be part of your care.”
“Dr Abby Poe and her team do a great job. Very satisfied with the service, the time spent with me, and quality of the hearing aids. Highly recommend! ”
12/21/2025 Review submitted online
Received 12/23/2025Official Response from Sound Relief Hearing Center - Highlands Ranch:“Thank you for your kind words and recommendation! We're so glad to hear you’re satisfied with the care you received from Dr. Abbey and her team. Taking the time to listen, support, and provide high-quality solutions is what we strive for every day. We truly appreciate your trust!”
“Abbey was very understanding and professional. She took the time to explain and understand my individual situation.”
12/17/2025 Review submitted online
Received 12/18/2025Official Response from Sound Relief Hearing Center - Highlands Ranch:“Thank you for your kind words. We're so glad that Dr. Abbey made you feel understood and supported. She’s deeply committed to listening closely and tailoring care to each person’s unique situation, and we are happy to hear that came through during your visit.”
“I always get excellent care at Sound Relief. All the audiologists are so knowledgeable and kind. Everybody is super nice!”
12/11/2025 Review submitted online
Received 12/11/2025Official Response from Sound Relief Hearing Center - Highlands Ranch:“Thank you so much for your kind words! We are so glad you've consistently felt well cared for and supported by our team. Providing knowledgeable, compassionate care is at the heart of what we do, and we are grateful to be part of your hearing journey.”
“I always receive prompt and excellent care. ”
10/21/2025 Review submitted online
Received 10/23/2025Official Response from Sound Relief Hearing Center - Highlands Ranch:“Thank you for sharing your experience. We’re glad to know you always receive prompt, excellent care, that consistency is exactly what we aim for with every patient. We truly appreciate your trust and continued confidence in our team.”
“Very thorough and professional services. I am very impressed and happy with the services I received and will continue to be a client.”
10/15/2025 Review submitted online
Received 10/16/2025Official Response from Sound Relief Hearing Center - Highlands Ranch:“Thank you for your kind words and continued trust. We’re so glad you felt the thoroughness and professionalism of our Audiology team, from evaluation to treatment recommendations. It means a lot to know you’re happy with the support you received, and we look forward to continuing to be your partner in better hearing health.”
“Professional Caring Supportive Good information given”
10/14/2025 Review submitted online
Received 10/14/2025Official Response from Sound Relief Hearing Center - Highlands Ranch:“Thank you for your kind words! We’re so glad you felt the professionalism, care, and support we strive to provide, and that the information shared was helpful. Your trust means a great deal to us!”
“Dr. Read listened very well to find out my needs and I am very pleased with her. She also was very patient with my husband who has dementia. ”
10/12/2025 Review submitted online
Received 10/14/2025Official Response from Sound Relief Hearing Center - Highlands Ranch:“Thank you so much for sharing your experience. Dr. Read is incredibly thoughtful in her approach, and we’re so glad you felt heard and supported during your visit. We also appreciate your kind words about the care she showed your husband. Patience and understanding are at the heart of what we do. We're honored to be part of your journey.”
“Dr Read was amazing. This was the first time that an Audiologist really explained tinnitus and how hearing aids will help relieve that. ”
10/03/2025 Review submitted online
Received 10/06/2025Official Response from Sound Relief Hearing Center - Highlands Ranch:“Thank you for sharing your experience! We're so glad Dr. Read was able to provide the clarity and care you needed. Tinnitus can be incredibly frustrating, and understanding how hearing aids can help is a key part of finding relief. We’re honored to be part of your journey and appreciate your trust in us!”
“Dr. Abby & Sound Relief team are great! I have pretty bad tinnitus, so need hearing aids that play sounds to help with it. I tried a local (Woodland Park, CO) audiologist hearing aids & they didn't work well at all. So I'll continue to use Sound Relief. Dr Abby knew of my problems & after my appointment with her, she called me at home to make sure my Sound Relief hearing aids were helping & they are. I wouldn't go anywhere else now, as they are tinnitus specialists.”
10/02/2025 Review submitted online
Received 10/06/2025Official Response from Sound Relief Hearing Center - Highlands Ranch:“Thank you so much for sharing your experience! We know how challenging tinnitus can be, and we're so glad Dr. Abby was able to provide the personalized care and follow-up that made a real difference. Her dedication to her patients shines through in everything she does, and we’ll be sure to share your kind words with her and the rest of the team. We're honored to be your partner in this journey and truly appreciate your trust in choosing Sound Relief.”
“I have been a client with Sound Relief for a number of years! Dr. Reed is the epitome of professional care - I have been treated with courtesy and a personal approach for my hearings issues! I highly recommend this office and the people who provide hearing services! ”
10/02/2025 Review submitted online
Received 10/06/2025Official Response from Sound Relief Hearing Center - Highlands Ranch:“Thank you so much for your kind words and continued trust over the years! Dr. Reed is truly dedicated to providing personalized, professional care, and we’re so glad that has come through in your experience. We’re honored to be part of your hearing journey and grateful for your recommendation!”
“Dr. Abby was great yo work with and answered all of our questions”
09/21/2025 Review submitted online
Received 09/24/2025Official Response from Sound Relief Hearing Center - Highlands Ranch:“Thank you for taking the time to share your experience! We try to be as thorough as possible at each appointment, and it sounds like we hit the mark.”
“The staff at Sound Relief Tinnitus and Hearing were wonderful. After years of gradual hearing loss and tinnitus issues, they spent time with me to determine what level of loss I was experiencing. Between an extensive conversation and then even further specialized testing, we determined my next steps to improve my quality of life through better hearing opportunities!”
09/10/2025 Review submitted online
Received 09/11/2025Official Response from Sound Relief Hearing Center - Highlands Ranch:“Thank you for sharing! We’re glad you felt the depth of care and attention we strive to bring to every appointment. Truly understanding what you’re experiencing, through meaningful conversation and in-depth testing, is the foundation of everything we do. It’s how we ensure the next steps we recommend are the right ones for you. We appreciate your trust and look forward to continuing this journey with you.”
“Dr. Poe is the perfect example if a professional that works with you on YOUR level. He HEARS you, and because of that understanding, you can hear others. I look forward to being under her care. For once, I look forward to wearing my hearing aids. ”
09/06/2025 Review submitted online
Received 09/08/2025Official Response from Sound Relief Hearing Center - Highlands Ranch:“Thank you for this beautiful review; your words truly mean a lot. Dr. Poe has a remarkable ability to connect with patients, meet them where they are, and create a sense of trust and confidence. We’re so glad you felt heard, understood, and supported — that’s exactly the kind of care we strive to provide. We’re excited for what’s ahead and honored to be part of your journey toward better hearing!”
“Had my first visit today. Everyone was caring, from the front desk to the doctor. Dr. Poe listened, answered my questions, did a more thorough test than I've ever had, and made reasonable suggestions. I'm looking forward to working with this clinic!”
08/11/2025 Review submitted online
Received 08/12/2025Official Response from Sound Relief Hearing Center - Highlands Ranch:“Thank you for your kind words! We’re so glad you had a positive first visit with Dr. Poe and our team, and we look forward to working with you as well.”
“As always, impressed with Sound Relief Hearing Center in Highlands Ranch. Great team, compassionate care and never rushed out the door. ”
08/01/2025 Review submitted online
Received 08/05/2025Official Response from Sound Relief Hearing Center - Highlands Ranch:“Thank you for your continued trust! We're grateful for your kind words and so glad our team at Highlands Ranch continues to make a positive impact.”
“Great team, wonderful care, recommending to everyone who I think has hearing issues!”
07/25/2025 Review submitted online
Received 07/28/2025Official Response from Sound Relief Hearing Center - Highlands Ranch:“Thank you for the recommendation! We're delighted that you had a great experience and truly appreciate you sharing your positive feedback.”
“The office staff are friendly and very caring. From the front desk to the doctors and staff doing the diagnoses and treatment, everyone was cordial, knowledgeable, and professional. They are a kind and generous group working hard to ensure the best results. I recommend them highly and I thank them all.”
07/25/2025 Review submitted online
Received 07/28/2025Official Response from Sound Relief Hearing Center - Highlands Ranch:“Thank you so much for your thoughtful review! We're grateful for your kind words and thrilled to hear that our entire team made such a positive impression.”
“Still a bit disappointed in the closing of the Parker/ Orchard office. It's a bit of a drive to Highlands Ranch. But overall I had a great appointment. Dr. Poe was extremely helpful. Thank you.”
07/24/2025 Review submitted online
Received 07/28/2025Official Response from Sound Relief Hearing Center - Highlands Ranch:“Thank you for your feedback — we understand the inconvenience of the office closure and truly appreciate you taking the time to make the trip. We're so glad to hear Dr. Poe was helpful and that your appointment went well!”
“Britt and the entire HR office of Sound Relief are fantastic. They listen and have the expertise to customize my care. I’ve been going to them for years and I’ve never had a complaint or a moment’s doubt that my needs would be met! ”
07/01/2025 Review submitted online
Received 07/02/2025Official Response from Sound Relief Hearing Center - Highlands Ranch:“Hi Lisa, thank you for your continued trust and kind words! We're so glad to hear that Britt and the team have consistently met your needs and provided personalized care over the years.”
“I moved to Highlands Ranch from a closed office. Everything went smoothly. The updated hearing test was efficient and my device checkup resulted in no issues to address. The doctor and staff are very professional, yet friendly and welcoming. I made a great choice in choosing Sound Relief for my hearing needs!”
06/19/2025 Review submitted online
Received 06/20/2025Official Response from Sound Relief Hearing Center - Highlands Ranch:“Thank you for the kind words! We’re glad your transition to Highlands Ranch went smoothly and that you’re happy with the care and service you received from our team.”
“Dr. Abbey Poe was very thorough in testing my hearing and telling me things I can do to help improve my hearing. She also shared with me the new technology that is available if my condition gets worse. She was very professional and a good listener to my tinnitus concerns! Dr. Poe is definitely the person I will keep in touch with if my situation turns for the worse. Thank you! ”
06/13/2025 Review submitted online
Received 06/16/2025Official Response from Sound Relief Hearing Center - Highlands Ranch:“Thank you for the kind words! We're glad Dr. Poe provided a thorough and professional experience, helping to address your hearing and tinnitus concerns—she’ll be here for you every step of the way.”
“Dr Abbey is an excellent communicator. She explained the tests, the results and the choices for my hearing aids completely and in easy to understand English. I didn’t feel rushed and she answered all my questions thoroughly. Thanks to Dr Abby I feel confident in moving forward.”
06/09/2025 Review submitted online
Received 06/11/2025Official Response from Sound Relief Hearing Center - Highlands Ranch:“Thank you for your kind words! We're delighted that Dr. Poe provided a clear and thorough experience—it's wonderful to hear that you feel confident moving forward.”
“Wonderful visit. The staff is so welcoming. I appreciated being seen early. Thank you for taking care of me today. ”
06/03/2025 Review submitted online
Received 06/04/2025Official Response from Sound Relief Hearing Center - Highlands Ranch:“Thank you so much for the kind words and the review!”
“I have had my 2:00 for a year. I have to drive 45 min to get to the office. I waited 29 minutes or more to get to a room and then waited 45 minutes to have my annual test. Have my ear pieces cleaned while I waited. So an hour and almost 15 minutes past my appointment time I got tested. A ten minute test! Not what I have experienced in the past 7 years going to this office. I was NOT for a visit. Thank goodness. ”
05/15/2025 Review submitted online
Received 05/16/2025Official Response from Sound Relief Hearing Center - Highlands Ranch:“Thank you for your honest feedback, and we are truly sorry for the long wait during your recent visit. We completely goofed on the scheduling of the sound booth — that was our mistake, and we take full responsibility. This is not the standard of care we aim to deliver, especially after so many years of your continued trust in us. We understand how valuable your time is, especially with such a long drive, and we’re sorry for the frustration this caused. That’s why we did not charge you for the visit. We’re reviewing our scheduling process to help prevent this from happening again, and we hope to have the opportunity to provide the level of care you’ve come to expect in the future. Thank you again for bringing this to our attention.”
“My hearing deteriorated as an Air Force pilot years ago with the high frequency loud sounds on the flight line. It finally reached a point where i knew, with the help of an office testing process that i needed Oticon hearing devices. they work great, help reduce my tinnitus, and provice an awesome connection to my music devices. I highly recommend them”
05/23/2023 Review submitted online
Received 05/25/2023Official Response from Sound Relief Hearing Center - Highlands Ranch:“Lee, thank you for sharing your experience and recommendation. It's unfortunate that your hearing deteriorated due to the high-frequency loud sounds on the flight line during your time as an Air Force pilot. However, it's great to hear that you found a solution in Oticon hearing devices. Thank you once again for sharing your story, and we wish you continued enjoyment and success with your Oticon hearing devices.”
“Dr. Megan Read introduced me to being able to hear conversations and to watch TV shows again with out the volume turned way up . I was totally amazed at what proper hearing aides can do to open up the world around me . I love the blue tooth feature of these hearing aides. My daughter accompanied me for my test and fitting. She was so impressed by Dr. Read's explaining of the test and results. We both learned a lot that day. It is routine for me to put my hearing aides in after I am ready for the day and to take them out when I'm ready to crawl into bed. I absolutely love them. I would highly recommend the Oticon. Dr. Read answered all of our questions and was very patient with demonstrating how to put them in my ear. Their customer service is top of the line. ”
05/15/2023 Review submitted online
Received 05/17/2023Official Response from Sound Relief Hearing Center - Highlands Ranch:“Sharon, thank you for sharing your fantastic experience with Dr. Megan Read and the Oticon hearing aids! It's incredible to hear how these hearing aids have transformed your ability to engage in conversations and enjoy TV shows without having to turn up the volume excessively. The world around you has opened up, and that's truly remarkable. The Bluetooth feature is undoubtedly a valuable addition, allowing you to connect seamlessly with various devices. It's wonderful that your daughter accompanied you and was equally impressed with Dr. Read's explanations of the tests and results. Learning together can be an enriching experience. We're delighted to hear that your hearing aids have become a routine part of your day, improving your overall quality of life. Dr. Read's patience in demonstrating how to properly insert them in your ears and her responsiveness to all your questions is a testament to her commitment to exceptional customer service. Thank you for highly recommending both the Oticon hearing aids and Dr. Read. Your feedback is genuinely appreciated, and we're glad to have played a role in enhancing your hearing experience. ”
“Dr Smith is fantastic! I recently purchased hearing aids and couldn’t be happier. I’m a ‘boomer’ and paying the piper for my younger passion for loud music (and family genetics) which has impacted my quality of life with hearing challenges. I walked out of the doctors office with my calibrated and fitted hearing aids on the first visit. The entire process was so easy, and I can hear ‘normally’ again. Dr Smith is professional, thorough, knowledgeable, kind and understanding. Best decision I’ve made in a long time. I highly recommend The Hearing Center with Dr Smith and the entire support staff!”
05/15/2023 Review submitted online
Received 05/17/2023Official Response from Sound Relief Hearing Center - Highlands Ranch:“Brian, thank you for sharing your wonderful experience with Dr. Smith and Sound Relief! It's fantastic to hear that you couldn't be happier with your recent purchase of hearing aids. As a "boomer," it's understandable that years of enjoying loud music and genetic factors can present challenges to your hearing. We're thrilled to know that the entire process, from your first visit to walking out with calibrated and fitted hearing aids, was easy and seamless. It's truly a testament to Dr. Smith's professionalism, thoroughness, knowledge, kindness, and understanding. Being able to hear "normally" again must have had a significant positive impact on your quality of life. Thank you for recommending Sound Relief and Dr. Smith, along with their supportive staff. Your satisfaction and improved hearing are what they strive for, and your feedback is greatly appreciated.”
“I met Dr. Megan Read year ago while searching for new hearing devices. After testing I tried other hearing aids until the new Oticon devices were installed. in 28 years wearing hearing aids I have never experienced the clarity, and ease of use, than I have with these aids. I also can adjust completely the options on my cell phone to control my hearing needs. Thank you Dr. Read.”
05/15/2023 Review submitted online
Received 05/17/2023Official Response from Sound Relief Hearing Center - Highlands Ranch:“Dick, thank you for sharing your positive experience with Dr. Read and the new Oticon hearing devices! It's wonderful to hear that you found exceptional clarity and ease of use with these hearing aids, especially after 28 years of wearing them. Dr. Read seems to have provided you with excellent guidance and support throughout the process, and we're glad to know that you're satisfied with the outcome. We appreciate your feedback and are delighted to have been a part of improving your hearing. If you have any further questions or need any assistance, please don't hesitate to reach out.”
“Being apprehensive of getting hearing aids to begin with, it has turned into a pleasent experiance and certainly glad I visited Dr. Smith. She is so personable and professional and has been helpful all along the way. The Oticon aids have taken a little to get used to but in all honesty, less than I expected. They work great and with each follow up visit we alter and update the settings to suit my needs as they change. I highly recommend Sound Relief and Dr. Jackie Smith. ”
05/14/2023 Review submitted online
Received 05/17/2023Official Response from Sound Relief Hearing Center - Highlands Ranch:“Dwight, thank you for taking the time to share your positive experience with us! We're thrilled to hear that your initial apprehension about getting hearing aids was transformed into a pleasant experience. Dr. Smith is a fantastic audiologist, combining personable care with expertise. It's great to know that she has been helpful and supportive throughout your journey. We understand that adjusting to new hearing aids can sometimes be a process, but we're glad to hear that the Oticon hearing aids have exceeded your expectations. It's wonderful that the hearing aids are working well for you, and the fact that you've been able to fine-tune the settings during your follow-up visits to meet your evolving needs is a testament to the excellent service provided. Thank you for recommending Sound Relief and Dr. Smith. Your feedback is truly appreciated, and we're delighted to have played a part in improving your hearing. If you have any further questions or need assistance, please don't hesitate to reach out.”
“Sound Relief evaluated my hearing and provided me with an exceptional set of hearing aids. They have provided me with the ability to hear conversations that I had previously only been able to hear a portion of the conversation. I am very pleased with the attention I received and the quality of the services provided. Dr. Smith was the person who provided me with the testing and the preferred hearing devices. I highly recommend them for any hearing diagnosis and remedies to improve hearing loss.”
05/12/2023 Review submitted online
Received 05/17/2023Official Response from Sound Relief Hearing Center - Highlands Ranch:“Thank you for sharing your positive experience with Sound Relief and Dr. Smith. It's fantastic to hear that they evaluated your hearing and provided you with an exceptional set of hearing aids that have significantly improved your ability to hear conversations. Being able to hear more clearly and comprehensively is a transformative experience that enhances communication and overall quality of life. I'm glad to know that you received attentive care and were satisfied with the quality of services provided by Sound Relief. The fact that Dr. Smith conducted the testing and recommended the preferred hearing devices further demonstrates their expertise and commitment to finding personalized solutions for their patients. Thank you for recommending Sound Relief for hearing testing and remedies to improve hearing loss. Your positive review will undoubtedly help others who may be seeking similar assistance to make informed decisions and find the right solutions for their hearing needs. I'm pleased to hear about your positive outcome, and I hope that your enhanced hearing continues to bring you joy and improved communication in the future.”
“After hearing about Sound Relief on TV, I really liked their approach. When my mom required some newer technology hearing aids, I knew where to go right away. We met Dr, Megan Read. She was extremely pleasant and interacted perfectly with my mom. She was very knowledgeable with their system, the products and what would best suit my mother. After going through some tests she quickly determined the proper path to take and set us up with the latest technology and made certain to adjust, test, go over the charging process, etc. I was impressed with her ability to tweak the settings until my mom felt she could hear much better than with her old hearing aids. We recently went in for a follow up visit where Dr. Read did some further adjustments and replaced one of the cords to ensure all was working well. I was also very impressed with the staff up front... extremely friendly and super easy to work with every time. Lastly, the cookies in the waiting area add a nice touch, I really appreciated the entire experience with Sound Relief and recommend anyone with hearing issues of any kind go straight to any of their offices... however Dr. Read gets our vote, she was awesome! ”
05/11/2023 Review submitted online
Received 05/17/2023Official Response from Sound Relief Hearing Center - Highlands Ranch:“Ken, thank you for sharing your positive experience with Sound Relief and specifically with Dr. Read! It's wonderful to hear that you were drawn to Sound Relief based on our approach and that your expectations were met with exceptional service. Dr. Read's pleasant demeanor and ability to interact perfectly with your mother show her dedication to providing personalized care. Her extensive knowledge of the system, products, and determining the best solution for your mother's needs is commendable. It's great to know that Dr. Read took the time to conduct thorough tests and made the necessary adjustments to ensure your mother's new hearing aids were working optimally. The fact that she was able to fine-tune the settings until your mother felt a significant improvement over her old hearing aids is a testament to Dr. Read's expertise and commitment to patient satisfaction. Thank you for recommending Sound Relief to anyone with hearing issues and acknowledging Dr. Read's expertise. Your review will undoubtedly be valuable for others seeking hearing assistance. We appreciate you sharing your feedback, and we're glad that Sound Relief exceeded your expectations.”
“I have nothing but positive things to say about my experience with Sound Relief. They treat me with respect and professionalism and yet they are warm and friendly.”
05/11/2023 Review submitted online
Received 05/17/2023Official Response from Sound Relief Hearing Center - Highlands Ranch:“Carrie, thank you for taking the time to share your positive experience with Sound Relief! It's great to hear that you have had a positive and respectful experience with our team. The fact that you found them to be both professional and warm and friendly is a testament to their commitment to providing excellent patient care. It's important to feel comfortable and valued when receiving healthcare services, and it sounds like Sound Relief has done an excellent job of providing that type of environment for you. Thank you for sharing your review, and we hope that others in need of similar services will find it helpful in making their decisions.”
“Megan Read was referred to me by a very satisfied patient of Megan's who had not been satisfied with his previous Audiologist. Having had the same experience, I began going to her 2 years ago. She worked with me in trying to keep my old hearing aids functional, with no pressure to get me into new hearing aids. After a while, it became apparent that I needed to make a change. I was able to try other hearing aids at home without any pressure to make a decision to make a change. During this time, I tried a new hearing aid made by Oticon, which has turned out to be an outstanding recommendation. Megan was very patient with me as we went through the entire process. I would heartily recommend Megan if you are in need of professional assistance with any hearing problems. The Oticon hearing aids she recommended are the best I have ever used. ”
05/11/2023 Review submitted online
Received 05/17/2023Official Response from Sound Relief Hearing Center - Highlands Ranch:“Perry, thank you for sharing your experience with Dr. Read, and we're glad to hear that you had a positive journey with her. It's fantastic that Dr. Read came highly recommended by another satisfied patient, and she was able to address your concerns after an unsatisfactory experience with a previous audiologist. Dr. Read's approach of working with you to keep your old hearing aids functional, without pressuring you into purchasing new ones, shows her dedication to finding the best solution for your specific needs. The fact that she allowed you to try other hearing aids at home without any pressure to make a decision is a testament to her commitment to your satisfaction. It's wonderful to hear that the Oticon hearing aids that Dr. Read recommended have been outstanding for you. Her patience throughout the entire process demonstrates her professionalism and dedication to finding the right solution for you. Thank you for recommending Dr. Read for professional assistance with hearing problems. Your review highlights her expertise and the positive impact she has had on your hearing. We appreciate you taking the time to share your feedback, and we hope it helps others in need of similar assistance.”
“I have been very happy with the care my husband and I have received from the Sound Relief Hearing Center in Highlands Ranch. Dr. Jackie has provided outstanding service and treatment for the treatment of our hearing loss and tinnitus. The staff is always happy, very polite, thorough, and efficient. Our appointments are always on time, and we never feel rushed and always have plenty of time for questions during our appointments. We both highly recommend Sound Relief Hearing Center to anyone who wants to explore options to improve their hearing as well as modern, effective treatment for tinnitus.”
05/11/2023 Review submitted online
Received 05/17/2023Official Response from Sound Relief Hearing Center - Highlands Ranch:“Pat, thank you for sharing your positive experience with the Sound Relief Hearing Center in Highlands Ranch! It's wonderful to hear that you and your husband have received exceptional care from Dr. Smith and the rest of the staff. The fact that they provide outstanding service and treatment for hearing loss and tinnitus is truly commendable. It's great to know that the staff at Sound Relief is not only happy and polite but also thorough and efficient. The punctuality and the willingness to allocate enough time for your appointments, without making you feel rushed, demonstrate their commitment to patient satisfaction. Your recommendation speaks volumes about the quality of care and the range of options available for improving hearing and treating tinnitus at Sound Relief Hearing Center. Thank you for taking the time to share your review, and we hope that others in need of these services will find it helpful in making their decisions.”
“I would highly recommend Sound Relief Hearing Center. I have been a patient of Dr. Jackie's for over 6 years now. She is always very attentive to my needs and we've managed my hearing loss exceptionally. We continue to strive for perfection with each adjustment. I have tried other devices and find the Oticon product provides me with the best solution. The support staff is always friendly and inviting, and greet me by name as soon as I walk in the door. Its a very pleasant atmosphere.”
05/11/2023 Review submitted online
Received 05/12/2023Official Response from Sound Relief Hearing Center - Highlands Ranch:“Rick, thank you for taking the time to share your positive experience with Sound Relief and Dr. Smith. We are delighted to hear that you have been a satisfied patient for over six years and that Dr. Smith has been attentive to your needs, managing your hearing loss exceptionally and striving for perfection with each adjustment. Your review highlights the benefits of finding the right hearing aids for each patient's unique needs and preferences, and we are glad to hear that you have found the Oticon hearing aids to be the best solution for you. We also appreciate your comments on the friendly and inviting atmosphere provided by our staff. Thank you for recommending Sound Relief to others. We appreciate your feedback and loyalty and look forward to continuing to provide you with exceptional hearing healthcare services.”
“I am very impressed with the services I have received at Sound Relief. Dr. Read listened to my issues, then tested my hearing and realized my problems and recommended a hearing solution for me. I am coming up on my one year appointment and I am very please with the personal and professional Dr.”
05/11/2023 Review submitted online
Received 05/12/2023Official Response from Sound Relief Hearing Center - Highlands Ranch:“Ken, thank you for taking the time to share your positive experience with Sound Relief and Dr. Read. It is great to hear that Dr. Read listened to your issues, tested your hearing, and recommended a hearing solution that has worked well for you. Your review highlights the importance of personalized care, clear communication, and attention to detail in providing effective hearing healthcare services. We are glad to hear that you are pleased with the personal and professional care that you have received from Dr. Read and the Sound Relief team. Thank you for your feedback and for entrusting us with your hearing needs. We look forward to seeing you on your next visit.”
“Office setting is very nice and feels comfortable. Doctors and staff are very personable, professional and knowledgeable. ”
05/11/2023 Review submitted online
Received 05/12/2023Official Response from Sound Relief Hearing Center - Highlands Ranch:“James, thank you for taking the time to share your positive experience at Sound Relief. We are glad to hear that you found the office setting to be comfortable and welcoming and that the doctors and staff were personable, professional, and knowledgeable. At Sound Relief, we strive to provide our patients with the highest level of care and service, and it is great to hear that our efforts are being recognized. We appreciate your feedback and hope that you continue to have positive experiences with us in the future.”
“Dr Megan Read has been outstanding and I’d highly recommend her to anyone looking for a dedicated and highly professional audiologist. She has taken the time to answer all my questions, take my concerns seriously and worked to correct any issues I’ve encountered. I had a very bad experience with my hearing devices in the past. Dr Read fit me with new devices that are much better quality, fit properly and I’ve had zero issues. She made all the needed adjustments to personalize my devices and keeps in touch to ensure they are working properly. I will be working with Dr Read if/when I need new devices in the future. ”
05/11/2023 Review submitted online
Received 05/12/2023Official Response from Sound Relief Hearing Center - Highlands Ranch:“John, thank you for taking the time to share your positive experience with Sound Relief and Dr. Read. It is great to hear that Dr. Read has provided you with outstanding care and service and that you would highly recommend her to others. Your review highlights the importance of personalized care, attention to detail, and clear communication, which are essential for ensuring a positive experience. It is also wonderful to hear that Dr. Read was able to fit you with new hearing devices that are much better quality, fit properly, and have had zero issues, which has significantly improved your quality of life. Thank you for sharing your feedback and for recognizing the contributions of Dr. Read to your hearing. We appreciate your recommendation and look forward to working with you again in the future.”
“I would not recommend Sound Relief to anyone who has insurance and/or wants to use insurance, as Sound Relief does not work with insurances. I have been seeing Sound Relief for almost a year for my tinnitus with not relief. I paid out of pocket. But that is not my complaint. I tried to take my husband to Sound Relief and they would not considering working with his insurance. He is COMPLETELY covered for all hearing tests and hearing devices every 36 months. We went to another audiologist office and my husbands insurance paid $7500 in full for the new hearing devices. The bottom line is that Sound Relief does not want to deal with insurances and expects everyone to pay out of pocket. On another note - the office staff is not friendly or helpful. When one of my devices stopped working, I felt like I had to beg for an appointment to be seen. ”
12/09/2019 Review submitted online
Received 12/12/2019Official Response from Sound Relief Hearing Center - Highlands Ranch:“We are very sorry for the confusion. We work with many different insurance plans and help thousands of patients each year use their insurance benefits here. Unfortunately when someone’s insurance plan only works with a very select group which agrees to deep discounts and only covers very limited follow-up visits, they aren’t able to use that benefit here. For tinnitus patients, we look forward to doing their follow up appointments to measure just how much progress they’ve made with their tinnitus. ”
“Dr. Julie did an amazing job offering me the best way to improve my hearing . . . I can hear beautifully! The staff is so warm and friendly and I look forward to my appointments. Everything is so professional and I feel I am getting the best care possible. Thank you, Dr. Julie, and your staff. Sound Relief is the only place I would go!”
10/13/2019 Review submitted online
“I have been very pleased with the care I have received from the Sound Relief Hearing Center in Highlands Ranch for treatment of my tinnitus. The staff is very polite, thorough, and efficient. I have never felt rushed during my appointments. I highly recommend Sound Relief Hearing Center to anyone who wants to explore options to improve their hearing as well as modern, effective treatment for tinnitus.”
10/10/2018 Review submitted online
“The initial meeting was with the front office saleswoman, who briefly explained the method they use to try to mitigated tinnitus. After we asked the cost of treatment, we were told that we'd need a second appointment to determine which system would best work for our situation, which would then determine the cost. We were then told we'd have to speak to a financing company to "qualify" before they would schedule another appointment. This made absolutely no sense since they didn't give us any information regarding the cost so we had no way of knowing if we needed financing or could pay out of pocket. We were then aggressively hustled to the very public phone at the receptionist's desk, in front of a waiting room of strangers, to speak to a financing company that they had on the phone. In a clinic treating people with hearing problems, in a noisy front office waiting room, we were being asked personal financial questions over the phone by a finance company we had never heard of or had an opportunity to research. It was a high-pressure, hard sell and hustle with absolutely no concern or consideration for our situation. ”
06/09/2016 Review submitted online
Received 03/05/2018Official Response from Sound Relief Hearing Center - Highlands Ranch:“Marc, We understand how challenging it can be when a person has an untreated health condition, and that’s why we saw you in our office four times to try to assist you, all at no cost to you. When a person doesn’t have medical coverage or any other means to pay for our professional services or equipment, it becomes very difficult for us to continue to provide those services to them. We understand that can be upsetting. This is why we refer people in that situation to Vocational Rehabilitation to seek assistance. When someone is unable to get approved for financing and has no other way to pay for services, unfortunately there is nothing further we can offer. We wish you the best and hope that you are able to find the assistance you’re seeking. Dr. Julie and Patrick Prutsman, owners”
“Easy to communicate with.”
12/16/2015 Review verified by phone
“They were very informative & very nice.”
10/10/2015 Review verified by phone
“I liked their respect and answering all my questions and giving me a good understanding of the program, because before I went I really didn't know what to expect.”
07/15/2015 Review verified by phone
“I liked their personal interest and kindness.”
06/23/2015 Review verified by phone
“I have used hearing devices for over 10 years. Over the years they continued to work but my hearing gradually worsened. I work with the public on a regular basis and I had modified my methods to communicate with them. I was amazed the difference the new devices did for me. I strongly recommend Dr. Julie. Everyone is very professional, courteous and ensures your experience with them is informative and no pressure to sell something to you. I recommend them to anyone that has a hearing issue. ”
11/18/2014 Review submitted online
“I felt confident, when I saw her on TV the first time, that Dr. Julie was for real and she lived up to my expectations. It was a very thorough hearing exam, as she was very knowledgeable and explained everything in a way, that even this old man could understand. ”
11/13/2014 Review submitted online
“I had a great experience. I can hear again and that makes my wife very happy.”
10/09/2014 Review submitted online
“She was wonderful, answered all my questions. ”
07/29/2014 Review verified by phone
“I thought she was wonderful, explained everything and took time with us. She was very pleasant and professional. ”
04/15/2014 Review verified by phone
“I was floored by Dr. Julie's experience and understanding of my hearing situation. It was my pleasure to work with her and Karen. ”
02/25/2013 Review submitted online
“I really like two things. Dr. Julie didn't push me to do anything, and her knowledge and personality were amazing. ”
08/18/2012 Review submitted online
Clinic details
Sound Relief Tinnitus & Hearing Center in Highlands Ranch provides specialized evaluation and management for tinnitus, sound hypersensitivity, and hearing loss. Dr. Megan Read, Au.D., CH-TM, Dr. Kelli Whitley, Au.D., CH-TM, and Dr. Abbey Poe, Au.D., CCC-A, CH-TM, have extensive experience with complex tinnitus and decreased sound tolerance. All receive direct mentorship from founder Dr. Julie Prutsman, Au.D., CH-TM, a nationally recognized tinnitus specialist. As an independent, family-owned practice, recommendations are based solely on patient needs and best available evidence.
Hearing care services
Highlands Ranch utilizes The Sound Relief Method, an evidence-supported tinnitus-management protocol integrating personalized sound therapy, principles of Tinnitus Retraining Therapy (TRT), and counseling strategies informed by cognitive-behavioral research. This method targets auditory pathways and neurological responses involved in tinnitus and sound hypersensitivity. Highlands Ranch also provides comprehensive diagnostic hearing evaluations and individualized hearing-technology solutions based on communication needs, listening environments, and patient preferences.
Hours of operation
| Sunday | Closed |
| Monday | 8:30 am - 5 pm by appointment |
| Tuesday | 8:30 am - 5 pm by appointment |
| Wednesday | 8:30 am - 5 pm by appointment |
| Thursday | 8:30 am - 5 pm by appointment |
| Friday | 8:30 am - 1 pm by appointment |
| Saturday | Closed |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details