Jennifer is the Owner and Partner of Digital Hearing Outlet. She is a licensed and highly qualified Hearing Instrument Specialist that will help you with all of your hearing needs. She has dedicated herself to developing expertise fitting for all the major hearing instrument technologies and wants to ensure that each patient has the best hearing solution for their individual needs.
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Read 33 verified patient reviews for Digital Hearing Outlet, LLC! Their average review score is 5 () from 33 reviews.
“Digital Hearing Outlet is a very professional organization. Very knowledgeable all with being nice and caring staff helped me get on my way to hearing better. I really liked their loner program and it helped a lot. I can highly recommend them for any hearing aid help. ”
Chip S. of Reston, VA 05/16/2023 Review submitted online
“At 72 I felt like a frightened child when covid took a large chunk of my already declining hearing. I went to a large clinic and could not see myself getting the personal help I knew that I was going to need. Tech is not my strong point and I wanted someone that I could feel comfortable with and would have the patience to help me through such a huge ordeal. I found it all at the Digital Hearing outlet. Jenn walked me through it and was always there when I had another question. I can listen to newscast and music no matter what I am doing. The team there turned something that seemed terrible to me into something that I love. I don't know how I ever did without my hearing aids, not as much for hearing but for the convenience, I don't even have to take my phone out of my pocket to answer. There is no way to beat a family owned business for great personal service.”
Dorr. Jr H. of Wagener, SC 03/24/2023 Review submitted online
“I have worn hearing aids for a number of years (both In the Ear and behind the Ear) but I have found the BEST now! From day one through pick up through a couple of days wearing them 13-14 hours per day I am TOTALY HAPPY with EVERYTHING.
JENIFER ARNDT and her team's performance exceeded our expectations. They are ALWAYS on time, thorough, considerate and patient.
GREAT PROFESSIONAL, KNOWLEDGEABLE and KIND.
I HIGHLY RECOMMEND THEM.
Frank P. of Lexington, SC 01/30/2022 Review submitted online
“Mom is homebound. Her hearing has declined over the years and it has really affected her personality, mood, outlook....you name it. We yell all day and constantly repeat ourselves just so she can understand us. Being homebound has been an obstacle that I couldn't overcome. UNTIL we found DHO and Michael. Michael came out after 5 on what was already a full day for him. Extremely personable, accommodating and thorough. Honest appraisal with prices that are reasonable. Immediately after first putting the device in Michael was talking in a regular voice and backing further and further away AND mom was hearing. Funny thing was he had to keep reminding me that yelling at mom was not needed. She could hear me with normal voice. Time will tell if 98 year old is willing to allow time to get use to using hearing device or how effective the hearing aids will prove to be but I don’t hesitate encouraging you to reach out to DHO and Michael for your hearing needs.
We purchased separate Widex TV Play in addition to hearing aid. It allows Bluetooth connection directly from TV to aid while allowing rest of us to also hear TV program. Great addition. Simple hook up.
Pete F. of Columbia, SC 01/13/2022 Review submitted online
“I would give these folks a 10+ if I could!! I have worn hearing aids for 15+ years. Except for the very first pair - which was very expensive - I have not had any that worked good. . .and I have never dealt with anyone like the hearing aid experts at Digital Hearing Outlet. They are the only ones in this àrea that offer the Whisper system. You get amazing state of the art hearing aids at a price that even those of us that are retired and on a fixed income can afford. I had to travel about 100 miles to their office closest to me, but believe me, it was worth every mile just to have such amazing people to work with. When I left we set up a follow-up appointment to address any problems I might be having with my new hearing aids. I canceled my appointment since I have not had one single issue. Thanks to Jennifer's ability and desire to properly handle every aspect of the hearing test, as well as the fitting and adjusting of the hearing aids, a follow up visit was not needed. When I called to cancel my appointment, Mike reassured me that they would be there for me if I needed their help in the future. It is wonderful to finally be able to have such amazing hearing aids, but to have such a great experience from the first call through every step of the process - because of Mike, Jennifer and their daughter- was way beyond anything I expected. Not only were they so very knowledgeable and professional, they were fun to work with. No stiff "hurry up and get out of here so we can sell another hearing aid" feeling there. I cannot say enough about how happy they have made me. Because of DigitalHearing Outlet,my life has just improved 100%. One of my favorite features is being able to have my phone calls go straight to my hearing aids. A lot of hearing aids offer that feature, but none that I could afford, until now. Call them and ask about the Whisper hearing aids. If you are living in a world of "huh" and "what", don't walk, RUN, to see Mike and Jennifer. You won't be sorry.”
Linda C. of Waynesville, NC 10/26/2021 Review submitted online
“Fantastic customer service! Mike went above and beyond to help me get my mom's hearing aid issues addressed! He was professional, efficient and honestly a lifesaver in helping us navigate what she needed. HIGHLY recommend! ”
Susie D. of Blythewood, SC 07/26/2021 Review submitted online
“I am so glad I found Digital Hearing Outlet! Mike and Jennifer have excellent customer service and, in my opinion, really know how to communicate. Their prices are very fair, but to me it's the customer support that is unbeatable! ”
Linda H. of Columbia, SC 06/25/2021 Review submitted online
“Mike was excellent with my hearing test and determining exactly what my needs were and my new hearing aids are the best I have ever had. I would definitely recommend Digital Hearing Outlet to any and everyone. Fantastic service, pricing, and product.”
Virginia K. of Spartanburg, SC 01/05/2021 Review submitted online
“I just had my follow up visit from Digital Hearing Outlet, Lexington, SC with Jennifer. Jennifer was the best audiologist I have ever worked with over the past 20 years. She expertly met my needs and provided thorough information on my new hearing aids. Having an audiologist so close to home is convenient. The entire process starting with a hearing test and providing the best type of hearing aids for me was outstanding. I highly recommend anyone to call them for a hearing test or other hearing needs. You will not be disappointed.”
BOB J. of Chapin, SC 01/05/2021 Review submitted online
“I’m very satisfied with Digital Hearing Outlet. I first worked with them when I had problems with a pair of hearing aids that I purchased elsewhere. They repaired the issue quickly and affordably and even delivered the hearing aids to my workplace when they were ready. When it came time to get new hearing aids, Digital Hearing Outlet was the first place I went. They let me take a demo pair home with me so I could try them out at work and in social situations before buying them, and I ended up paying about half what those hearing aids would have cost going through an ENT. I would highly recommend Digital Hearing Outlet to anyone looking to purchase new hearing aids or repair their current pair.”
Clayton L. of Irmo, SC 12/31/2020 Review submitted online
“This my fourth set of hearing aids and my experience with Digital Hearing Outlet was the best. Mike the hearing specialist came to my home and performed my hearing test on my screened in porch. Mike fitted me with a trial set of hearing aids so I could see how they worked for me. Mike returned to my home to fit my new hearing aids and made adjustments according to my comments from the loaner set which was awesome. In less then 3 weeks. The staff at Digital Hearing Outlets' kept me up to date on appointments and notifications. I highly recommend them.”
Nelson D. of Blythewood, SC 10/14/2020 Review submitted online
“I don't do reviews but my experience with Digital Hearing Outlet was awesome. The hearing specialist, Mike came to my home and did an excellent job on the hearing examination and then came back to my home and did a great job on fitting and tuning my hearing aids for me all within 30 days. Digital Hearing Outlets' staff as well stayed on top of my appointments and needed notifications. Thanks ”
William T. of Union, SC 09/22/2020 Review submitted online
“Having recently moved to the West Columbia area, I shopped around for an Audiologist and found Jennifer Arndt to be the best. I was able to purchase a new set of Phonak hearing aids at a reasonable price. The help and suggestions made by Jennifer completed this purchase.
I have been wearing hearing aids for over 30 years and this has been the best service that I have received.
I highly recommend Jennifer and her staff.
Lee M. of West Columbia, SC 09/17/2020 Review submitted online
“My dad has a profound loss that Mike and staff have worked diligently to improve. I highly recommend this group. They go above and beyond including home visits. ”
Deb C. of Pelion, SC 09/10/2020 Review submitted online
“Mike Arndt visited my home to deliver and train me on my new hearing aides (at no extra cost). He was very patient and is extremely responsive whenever I have questions or concerns. I highly recommend Digital Hearing.”
Shelley K. of Gilbert, SC 09/05/2020 Review submitted online
“Mike and "company" offered outstanding service to my 94 year old Dad, who was in distress over his hearing issues. They willingly responded to my emergency call and saw us right away. Our same day service from all of them was A+. My Dad is eager to go back soon to get his new hearing aids. Now, I only wish I could get my husband to go to Columbia to see the fine people at Digital Hearing Outlet!”
Carol R. of Charlotte, NC 08/20/2020 Review submitted online
“Michael Arndt was very knowledgeable and caring. I highly recommend Digital Hearing Outlet! ”
Eugene C. of Cassatt, SC 08/11/2020 Review submitted online
“My experience with Digital Hearing Outlet LLC has been truly life-changing. I was told over 40 years ago that I had a hearing loss that could not be corrected with hearing aids. I met Mike and his wife Jen soon after they opened their practice, and Mike convinced me to give it a try. One hour and 30 minutes after arriving, I walked out wearing an extraordinarily comfortable set of aids, and was hearing things that I had not heard in over 40 years. Service after the sell has been great. I was put off by the cost of the aids, at first, but now I consider the money spent as the best money I have ever spent on a health-related, quality-of-life device. Simply amazing technology, and a VERY PROFESSIONAL level of service, both before and after the transaction!!!”
Tom L. of Lexington, SC 08/04/2020 Review submitted online
“It's great to conduct business with people who care about you and your hearing needs. This business is like that. I highly recommend them to anyone who has hearing needs.”
Tom C. of Irmo, SC 05/14/2020 Review submitted online
“I heard Michael speak and his passion and enthusiasm show as he educates people about new technology and how he goes the extra mile for any of his patients. I would highly recommend him.”
Mandy M. of Chapin, SC 06/05/2019 Review submitted online
“My experience with Mike and Jennifer has been great. They explain your options and help you make a choice without any high pressure sales pitch. They take their time with you and answer any questions and explain things in an easy to understand way. Their only desire is to help you hear better and lead a better life. I highly recommend them to anyone needing help with hearing.”
Ben H. of Boiling Springs, SC 08/12/2018 Review submitted online
“Today, I had an appointment for an evaluation to determine whether or not I was a candidate for a free trial of hearing aids. I have worn hearing aids for several years and am not really happy with the behind-the-ear devices. I wanted this evaluation because I want in-the-canal hearing aids. Michael greeted me as soon as I walked in. After I completed my paperwork, Michael came out and sat with me in the waiting room and we talked about why I wanted in-the-canal hearing aids. Long story short, Michael listened to me, and before I left, I was more happy with the hearing aids I had gotten from the VA than i have been since getting them. He fitted me with new domes that no one had done at the VA. I am very please with the service I got at DHO and am grateful to Michael because I didn’t have to have the Audiogram, that would have cost me $75.00. I appreciate them helping me without feeling like they were just wanting my money. Thank you!!”
Greg W. of Cayce, SC 05/07/2018 Review submitted online
“ I would like to take a minute to say thank you, thank you, thank you!!! These guys are wonderful people and they will change your life forever. I had the most wonderful experience and I’m looking forward to telling all of my friends and everyone I know about these guys. They are wonderful people!!!! They do not rush you, they take their time and let you take your time, and explain any questions that you may have. Again thank you guys you are wonderful people. I am 100 percent satisfied and very happy to be your customer.”
Ricky B. of West Columbia, SC 12/22/2017 Review submitted online
“Jennifer discovered a collapsing ear canal problem in my ear that a ENT doctor and another hearing aid business had overlooked. Jennifer made an adjustment in the wire leading into the ear canal so that sound could get to my ear drum. My new hearing aids are great!”
Peggy D. of Lexington, SC 11/02/2017 Review submitted online
“I sought help from Mike and Jennifer with a difficult hearing situation. They evaluated my hearing loss and developed a plan to restore my hearing. Within an hour, they solved my issue and provided the tools to keep me going in my professional career. They are great to work with and I highly recommend them to anyone experiencing hearing loss.”
William P. of Lexington, SC 10/10/2017 Review submitted online
“Wonderful service, friendly and very professional atmosphere. I had a thorough examination which included extensive information concerning the ear and how aides work. I have worn aides for 7 years and had not been told most of what a I learned Yesterday. Jennifer and Michael were able to adjust my old aides which had become practically useless in order to carry me over until I can be fitted with new ones next week. So glad that I found them and will recommend them to friends and family.”
Mary A. of Wagener, SC 08/29/2017 Review submitted online
“When looking for help with my hearing, I was disappointed that all the hearing aid companies that I approached were owned or sponsored by a single hearing aid manufacturing company, so guess which aid they recommended? Yes; their own.
I wanted a more professional approach, I found this with Digital Hearing Outlet. They are not owned by a hearing aid manufacturer, they are very professional, have been in the business a long while, but above all that, they care. They have spent a lot of attentive time, making sure that I had the right aid and the correct setting for my aids, so that I do not even know that I am wearing them. For me that works really well. They work as a team and have a lot of experience and knowledge.
I have no hesitation in recommending them to you.”
Ray S. of Blythewood, SC 08/16/2017 Review submitted online
“My experience with Digital Hearing Outlet, LLC has been exceptional. Mike and Jen are professionals, they gave me their undivided attention and covered every detail to make sure my hearing was what I expected it to be. They are wonderful!!!”
Johnny J. of Columbia, SC 06/20/2017 Review submitted online
“Mike and Jen are great folks to work with, My insurance recommended Digital Hearing, and I'm glad they did. I know I won't go anywhere else and would send any of my friends there. ”
Don E. of Greenbrier, TN 11/15/2014 Review submitted online
“Good folks you can depend on for your hearing needs. ”
S Z. of Hendersonville, TN 06/17/2014 Review submitted online
“I love the family I've made with Mike, Jennifer, and of course Puzzle. Now seriously, the level of quality added to my life, now that I can hear, is astounding. Jennifer is so efficient at making sure every sound, every level, is just right. I'm in between appointments right now, however I will soon be stopping by just to say hello, and get Puzzle loving. That puppy is part of that special family, you become part of, when you become a patient. I could not have been sent to anyone else that cares about you, as a person, and cares about making your lifestyle so much better. Thank you, Mike, Jenn, and Puzzle. ”
Debbie S. of Hendersonville, TN 11/06/2012 Review submitted online
“I like their combined kindness and understanding of my needs. They have changed my ability to now hear clearly. ”
Pat L. of Gallatin, TN 06/27/2012 Review submitted online
“The results were great. I purchased my hearing aids from another company. They told me my aids could not be adjusted, but Jennifer and William adjusted the levels and gave me three levels of sound which the other company said was not possible on the aids.
In addition to the great results, they were very nice to me.”
Ottis J. of Hendersonville, TN 01/21/2012 Review submitted online
We are proud to offer the finest hearing instruments from the worlds leading laboratories at prices equivalent to manufacturers wholesale list prices. Our everyday pricing on the best instruments is consistently $2000 per pair below other retail practices on identical hearing technologies. We also offer our standard practice of letting you wear the hearing aids of your choice in your world before you purchase them free of charge. We feel we offer you the best value in the hearing healthcare field.
Hearing care services
We offer a wide range of Hearing Services including:
Hearing Evaluations and testing
Free Hearing Aid demonstrations
Multi-line hearing aid programming and adjustments
Now providing mobile services within 100 miles of Lexington
Hours of operation
10 am - 4 pm
10 am - 4 pm
10 am - 4 pm
10 am - 4 pm
Open by appointment
Open by appointment
Evening and/or weekend hours available by appointment. Please call to schedule.