Richmond Hearing Doctors - West End

"Recognized hearing experts since 1995."
7275 Glen Forest Drive Ste 208 Richmond, VA 23226
Clinic location map

A message from Richmond Hearing Doctors - West End about COVID-19:

Please call us to verify our availability before coming to our office.

Clinic staff

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Leah Ball

AuD, FAAA

Leah Ball is a seasoned audiologist with a wide range of clinical experience and true passion for helping people maximize the benefit that hearing aids bring to their lives. She is a fellow of the American Academy of Audiology. She holds a Masters Degree in audiology as well as a Clinical Doctorate in Audiology. She enjoys living in Richmond and spending time with family and friends.

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Kim Imajo

AuD, FAAA

Kim Imajo has been practicing audiology in Richmond since 2000 and specializes in hearing aid technology. She earned her Bachelor's degree from James Madison University, her Master's degree in Audiology from University of Virginia and her Doctorate degree from Salus University. Kim is a long-time Richmond resident and enjoys spending her free time at the river with her family.

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Susan Ulmer

M.Ed., FAAA

Susan Ulmer has been practicing audiology in the Richmond area since the late 1980s.  She received both her Bachelor’s and Master’s degrees in Audiology from James Madison University.  Susan comes from a large family that lives in the Richmond area and has three adult children. She enjoys spending free time reading, going to movies, and traveling with her husband and extended family.

Clinic reviews

Read 26 verified patient reviews for Richmond Hearing Doctors - West End! Their average review score is 5 () from 26 reviews.

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“Fantastic customer service. Professional staff. Dr. Imajo was wonderful!”

of Richmond, VA   
02/19/2020    Review submitted online
5 out of 5 1.

“I went to West End office for my care. Every single employee is professional, pleasant and makes sure I understand everything related to my hearing. I was fitted with hearing aids which have improved my life tremendously! I would recommend this group to everyone!!!”

of Richmond, VA   
01/22/2020    Review submitted online
5 out of 5 1.

“Dr. Leah Ball was very courteous and knowledgeable. After my hearing test, she clearly explained the results. I am looking forward to my next appointment with her in a few weeks.”

of Henrico, VA   
01/14/2020    Review submitted online
5 out of 5 1.

“Unbelievable service and technical advice from Susan Ulmer and staff. All very friendly, comfortable to deal with. They found substantial insurance coverage that I did not realize I had! Highly recommended.”

of Richmond, VA   
12/20/2019    Review submitted online
5 out of 5 1.

“Great people to work with! Look forward to my visits. Very pleasant and professional.”

of Manakin Sabot, VA   
12/04/2019    Review submitted online
5 out of 5 1.

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Clinic details

About this hearing center

Richmond Hearing Doctors, PLLC is the office of audiologists Kim Imajo, Au.D.,  Kim Fisher, M. A., Leah Ball, Au.D. and Debra Ogilvie, Au.D.

We are dedicated to improving the quality of life of our patients and their families. We use the best communication technology, thoroughly educate patients and provide exceptional care. Our mission is to provide the people of the Richmond area a full-service hearing care clinic that is reputable, knowledgeable, and affordable.

We have two locations to serve you:

West End 7301 Forest Ave Suite 202 Richmond, VA 23226

Southside 13925 Coalfield Commons Place Suite 101 Midlothian, VA 23114

Hearing care services

  • Hearing testing
  • Hearing aid evaluation
  • Hearing aid fitting, programming and adjustment
  • Hearing aid follow-up
  • Tinnitus evaluation and management
  • Earwax removal
  • Hearing aid service, maintenance, cleaning and repair
  • Hearing aid batteries

Hours of operation

Monday8:30 am - 5:00 pm
Tuesday8:30 am - 5:00 pm
Wednesday8:30 am - 5:00 pm
Thursday8:30 am - 5:00 pm
Friday8:30 am - 12:00 pm

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.