Richmond Hearing Doctors - West End

"Recognized hearing experts since 1995."
7275 Glen Forest Drive Ste 208 Richmond, VA 23226
Clinic location map

A message from Richmond Hearing Doctors - West End about COVID-19:

Our office is open but taking patients by appointment only. Please contact our office for assistance.

Clinic staff

Photo of Leah Ball, AuD, FAAA from Richmond Hearing Doctors - West End

Leah Ball


Leah Ball is a seasoned audiologist with a wide range of clinical experience and true passion for helping people maximize the benefit that hearing aids bring to their lives. She is a fellow of the American Academy of Audiology. She holds a Masters Degree in audiology as well as a Clinical Doctorate in Audiology. She enjoys living in Richmond and spending time with family and friends.

Photo of Kim Imajo, AuD, FAAA from Richmond Hearing Doctors - West End

Kim Imajo


Kim Imajo has been practicing audiology in Richmond since 2000 and specializes in hearing aid technology. She earned her Bachelor's degree from James Madison University, her Master's degree in Audiology from University of Virginia and her Doctorate degree from Salus University. Kim is a long-time Richmond resident and enjoys spending her free time at the river with her family.

Photo of Susan Ulmer, M.Ed., FAAA from Richmond Hearing Doctors - West End

Susan Ulmer


Susan Ulmer has been practicing audiology in the Richmond area since the late 1980s.  She received both her Bachelor’s and Master’s degrees in Audiology from James Madison University.  Susan comes from a large family that lives in the Richmond area and has three adult children. She enjoys spending free time reading, going to movies, and traveling with her husband and extended family.

Clinic reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 33 verified patient reviews for Richmond Hearing Doctors - West End! Their average review score is 5 () from 33 reviews.

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“Dr. Ball has given my life a big boost with her choice of hearing aids for me & added features to allow for better cell phone conversations. Great office team & responsive support. Highly recommend them.”

of Henrico, VA   
06/28/2020    Review submitted online
5 out of 5 1.

“Wonderful service. My regular hearing clinic was closed temporarily and I was referred here for help with my Lyric hearing aids. I felt very welcome and well taken care if. Thank you. ”

of Charlottesville, VA   
06/23/2020    Review submitted online
5 out of 5 1.

“Dr Kim Imajo is excellent at adapting the latest technology to the needs of her patients. Quick service for emergencies, reasonable costs with no surprises. Office staff (and other doctors) are very helpful.”

of Glen Allen, VA   
06/22/2020    Review submitted online
5 out of 5 1.

“I came to Richmond Hearing Doctors for Lyric replacements. Not only did I receive superb service, the annual subscription price was substantially less than I had paid previously. As if that weren't enough ... Leah wants to evaluate my loss more thoroughly, observing an imbalance my previous audiologist had not noted. This is well worth a pleasant drive from Charlottesville.”

of Charlottesville, VA   
06/19/2020    Review submitted online
5 out of 5 1.

“Every visit to Richmond Hearing Doctors is an extraordinary experience. Dr. Leah Ball is always caring, kind and very professional and I’m grateful for her vast knowledge and expertise. There is no way I could be in better hands. ”

of Henrico, VA   
06/18/2020    Review submitted online
5 out of 5 1.

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Clinic details

About this hearing center

Richmond Hearing Doctors, PLLC is the office of audiologists Kim Imajo, Au.D.,  Kim Fisher, M. A., Leah Ball, Au.D. and Debra Ogilvie, Au.D.

We are dedicated to improving the quality of life of our patients and their families. We use the best communication technology, thoroughly educate patients and provide exceptional care. Our mission is to provide the people of the Richmond area a full-service hearing care clinic that is reputable, knowledgeable, and affordable.

We have two locations to serve you:

West End 7301 Forest Ave Suite 202 Richmond, VA 23226

Southside 13925 Coalfield Commons Place Suite 101 Midlothian, VA 23114

Hearing care services

  • Hearing testing
  • Hearing aid evaluation
  • Hearing aid fitting, programming and adjustment
  • Hearing aid follow-up
  • Tinnitus evaluation and management
  • Earwax removal
  • Hearing aid service, maintenance, cleaning and repair
  • Hearing aid batteries

Hours of operation

Monday8:30 am - 5:00 pm
Tuesday8:30 am - 5:00 pm
Wednesday8:30 am - 5:00 pm
Thursday8:30 am - 5:00 pm

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.