Richmond Hearing Doctors - West End

"Recognized hearing experts since 1995."
7275 Glen Forest Drive Ste 208 Richmond, VA 23226
Clinic location map

Clinic staff


Leah Ball


Leah Ball is a seasoned audiologist with a wide range of clinical experience and true passion for helping people maximize the benefit that hearing aids bring to their lives. She is a fellow of the American Academy of Audiology. She holds a Masters Degree in audiology as well as a Clinical Doctorate in Audiology. She enjoys living in Richmond and spending time with family and friends.


Kim Imajo


Kim Imajo has been practicing audiology in Richmond since 2000 and specializes in hearing aid technology. She earned her Bachelor's degree from James Madison University, her Master's degree in Audiology from University of Virginia and her Doctorate degree from Salus University. Kim is a long-time Richmond resident and enjoys spending her free time at the river with her family.


Susan Ulmer


Susan Ulmer has been practicing audiology in the Richmond area since the late 1980s.  She received both her Bachelor’s and Master’s degrees in Audiology from James Madison University.  Susan comes from a large family that lives in the Richmond area and has three adult children. She enjoys spending free time reading, going to movies, and traveling with her husband and extended family.

Clinic reviews

Read 24 verified patient reviews for Richmond Hearing Doctors - West End! Their average review score is 5 () from 24 reviews.

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“Dr. Leah Ball was very courteous and knowledgeable. After my hearing test, she clearly explained the results. I am looking forward to my next appointment with her in a few weeks.”

of Henrico, VA   
01/14/2020    Review submitted online
5 out of 5 1.

“Unbelievable service and technical advice from Susan Ulmer and staff. All very friendly, comfortable to deal with. They found substantial insurance coverage that I did not realize I had! Highly recommended.”

of Richmond, VA   
12/20/2019    Review submitted online
5 out of 5 1.

“Great people to work with! Look forward to my visits. Very pleasant and professional.”

of Manakin Sabot, VA   
12/04/2019    Review submitted online
5 out of 5 1.

“Had a problem with hearing aid part lodged in my ear. Arrived in their office without an appointment and in no time was treated by K Fisher. Much appreciated the service and professionalism! Great place to go for hearing issues!”

of Manakin Sabot, VA   
10/10/2019    Review submitted online
5 out of 5 1.

“Doctor Ulmer and the staff at Richmond Hearing Doctors were courteous, professional, and quite knowledgeable. They were attentive to my needs and made recommendations that were corroborated by hearing professionals elsewhere. I would highly recommend them ”

of Montpelier, VA   
09/11/2019    Review submitted online
5 out of 5 1.

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Clinic details

About this hearing center

Richmond Hearing Doctors, PLLC is the office of audiologists Kim Imajo, Au.D.,  Kim Fisher, M. A., Leah Ball, Au.D. and Debra Ogilvie, Au.D.

We are dedicated to improving the quality of life of our patients and their families. We use the best communication technology, thoroughly educate patients and provide exceptional care. Our mission is to provide the people of the Richmond area a full-service hearing care clinic that is reputable, knowledgeable, and affordable.

We have two locations to serve you:

West End 7301 Forest Ave Suite 202 Richmond, VA 23226

Southside 13925 Coalfield Commons Place Suite 101 Midlothian, VA 23114

Hearing care services

  • Hearing testing
  • Hearing aid evaluation
  • Hearing aid fitting, programming and adjustment
  • Hearing aid follow-up
  • Tinnitus evaluation and management
  • Earwax removal
  • Hearing aid service, maintenance, cleaning and repair
  • Hearing aid batteries

Hours of operation

Monday8:30 am - 5:00 pm
Tuesday8:30 am - 5:00 pm
Wednesday8:30 am - 5:00 pm
Thursday8:30 am - 5:00 pm
Friday8:30 am - 12:00 pm

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.