Richmond Hearing Doctors - West End

"Recognized hearing experts since 1995."
7275 Glen Forest Drive Ste 208 Richmond, VA 23226

Clinic staff

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Leah Ball

AuD, FAAA

Leah Ball is a seasoned audiologist with a wide range of clinical experience and true passion for helping people maximize the benefit that hearing aids bring to their lives. She is a fellow of the American Academy of Audiology. She holds a Masters Degree in audiology as well as a Clinical Doctorate in Audiology. She enjoys living in Richmond and spending time with family and friends.

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Kim Imajo

AuD, FAAA

Kim Imajo has been practicing audiology in Richmond since 2000 and specializes in hearing aid technology. She earned her Bachelor's degree from James Madison University, her Master's degree in Audiology from University of Virginia and her Doctorate degree from Salus University. Kim is a long-time Richmond resident and enjoys spending her free time at the river with her family.

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Susan Ulmer

M.Ed., FAAA

Susan Ulmer has been practicing audiology in the Richmond area since the late 1980s.  She received both her Bachelor’s and Master’s degrees in Audiology from James Madison University.  Susan comes from a large family that lives in the Richmond area and has three adult children. She enjoys spending free time reading, going to movies, and traveling with her husband and extended family.

Clinic reviews

Read 21 verified patient reviews for Richmond Hearing Doctors - West End! Their average review score is 5 () from 21 reviews.

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“Had a problem with hearing aid part lodged in my ear. Arrived in their office without an appointment and in no time was treated by K Fisher. Much appreciated the service and professionalism! Great place to go for hearing issues!”

of Manakin Sabot, VA   
10/10/2019    Review submitted online
5 out of 5 1.

“Doctor Ulmer and the staff at Richmond Hearing Doctors were courteous, professional, and quite knowledgeable. They were attentive to my needs and made recommendations that were corroborated by hearing professionals elsewhere. I would highly recommend them ”

of Montpelier, VA   
09/11/2019    Review submitted online
5 out of 5 1.

“Wonderful experience! Dr Ball had me "try out" new hearing aids for about 10 days. They were perfect - didn't need any adjustments to the frequencies or sound level. I purchased them, really like them, and now want to put them on first thing in the morning. Quite a different experience from my first pair of hearing aids from a different provider. I highly recommend Hearing Doctors, particularly Dr Ball.”

of Richmond, VA   
08/28/2019    Review submitted online
5 out of 5 1.

“I am always satisfied with the care given by Dr. Kim Imajo. She is down-to-earth, easy to talk to and even though she can be busy, she gives 100% time and attention to all of my hearing needs. ”

of Richmond, VA   
08/20/2019    Review submitted online
5 out of 5 1.

“Richmond Hearing Doctors and Staff go beyond all expectations...helpfulness, smiles, courteousness, compassion, teamwork, patience and expertise. My experience has been nothing short of unending help with extraordinary professionalism! Dr Leah Ball is everyone's “Best Doctor and BEST FRIEND." They are the best in RVA. ”

of Henrico, VA   
08/16/2019    Review submitted online
5 out of 5 1.

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More information

About this clinic

Richmond Hearing Doctors, PLLC is the office of audiologists Kim Imajo, Au.D.,  Kim Fisher, M. A., Leah Ball, Au.D. and Debra Ogilvie, Au.D.

We are dedicated to improving the quality of life of our patients and their families. We use the best communication technology, thoroughly educate patients and provide exceptional care. Our mission is to provide the people of the Richmond area a full-service hearing care clinic that is reputable, knowledgeable, and affordable.

We have two locations to serve you:

West End 7301 Forest Ave Suite 202 Richmond, VA 23226

Southside 13925 Coalfield Commons Place Suite 101 Midlothian, VA 23114

Clinic services

  • Hearing testing
  • Hearing aid evaluation
  • Hearing aid fitting, programming and adjustment
  • Hearing aid follow-up
  • Tinnitus evaluation and management
  • Earwax removal
  • Hearing aid service, maintenance, cleaning and repair
  • Hearing aid batteries

Hours of operation

Monday8:30 am - 5:00 pm
Tuesday8:30 am - 5:00 pm
Wednesday8:30 am - 5:00 pm
Thursday8:30 am - 5:00 pm
Friday8:30 am - 12:00 pm

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.