Richmond Hearing Doctors - West End

7275 Glen Forest Drive Ste 208 Richmond, VA 23226
(804) 977-0711

A message from Richmond Hearing Doctors - West End about COVID-19:

Our office is open but taking patients by appointment only. Please contact our office for assistance.


Photo of Leah Ball, AuD, FAAA from Richmond Hearing Doctors - West End

Leah Ball,


Leah Ball is a seasoned audiologist with a wide range of clinical experience and true passion for helping people maximize the benefit that hearing aids bring to their lives. She is a fellow of the American Academy of Audiology. She holds a Masters Degree in audiology as well as a Clinical Doctorate in Audiology. She enjoys living in Richmond and spending time with family and friends.

Photo of Kim Imajo, AuD, FAAA from Richmond Hearing Doctors - West End

Kim Imajo,


Kim Imajo has been practicing audiology in Richmond since 2000 and specializes in hearing aid technology. She earned her Bachelor's degree from James Madison University, her Master's degree in Audiology from University of Virginia and her Doctorate degree from Salus University. Kim is a long-time Richmond resident and enjoys spending her free time at the river with her family.

Photo of Susan Ulmer, M.Ed., FAAA from Richmond Hearing Doctors - West End

Susan Ulmer,

Susan Ulmer has been practicing audiology in the Richmond area since the late 1980s.  She received both her Bachelor’s and Master’s degrees in Audiology from James Madison University.  Susan comes from a large family that lives in the Richmond area and has three adult children. She enjoys spending free time reading, going to movies, and traveling with her husband and extended family.


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Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 87 verified patient reviews for Richmond Hearing Doctors - West End! Their average review score is 4.95 () from 87 reviews.

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“Staff was very professional. After the audiologist adjusted my hearing aids and worked with them to create my workable "hearing comfort level", I was able to hear a clock "tic toc" and birds whistling in the air. This may not be the case for everyone, but they took the time to reach the highest therapeutic level possible with the resources that I had. Recommend Richmond Hearing Doctors on Glenside.”

Ronald J. of Richmond, VA   
02/06/2023    Review submitted online

“I highly recommend Richman Hearing Doctors. I have been under the care of Dr Kim Imajo and recently had an appointment for a hearing test. She is very professional, knowledgeable and thorough. My appointments are always on time, she has helped me sort out some issues with my charger, always there to listen and resolve any questions I may have. ”

Jeanne M. of Glen Allen, VA   
01/27/2023    Review submitted online

“Excellent care”

Julian E. of Henrico, VA   
01/20/2023    Review submitted online

“Richmond Hearing Doctors provide competent care. They are supportive and knowledgeable.”

Sally W. of Henrico, VA   
12/13/2022    Review submitted online

“This practice is the best! I had a dome cap, stuck deep in my ear canal. I think everyone on the team participated in trying to extract it. Even though they were not able to remove it in the office, they quickly got on the phone and referred me to an ENT, who had the specialized equipment to do this. It was removed that day. Yah! I am very appreciative of all the efforts of everyone going above and beyond, like always. :-) ”

Shearon G. of Henrico, VA   
12/05/2022    Review submitted online

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Clinic details

Recognized hearing experts since 1995.

Richmond Hearing Doctors, PLLC is the office of audiologists Kim Imajo, Au.D.,  Kim Fisher, M. A., Leah Ball, Au.D. and Debra Ogilvie, Au.D.

We are dedicated to improving the quality of life of our patients and their families. We use the best communication technology, thoroughly educate patients and provide exceptional care. Our mission is to provide the people of the Richmond area a full-service hearing care clinic that is reputable, knowledgeable, and affordable.

We have two locations to serve you:

West End 7301 Forest Ave Suite 202 Richmond, VA 23226

Southside 13925 Coalfield Commons Place Suite 101 Midlothian, VA 23114

Hearing care services

  • Hearing testing
  • Hearing aid evaluation
  • Hearing aid fitting, programming and adjustment
  • Hearing aid follow-up
  • Tinnitus evaluation and management
  • Earwax removal
  • Hearing aid service, maintenance, cleaning and repair
  • Hearing aid batteries
(804) 977-0711

Hours of operation

Monday8:30 am - 5 pm
Tuesday8:30 am - 5 pm
Wednesday8:30 am - 5 pm
Thursday8:30 am - 5 pm

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.
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