Richmond Hearing Doctors - West End

7275 Glen Forest Drive Ste 208 Richmond, VA 23226
(804) 977-0711

A message from Richmond Hearing Doctors - West End about COVID-19:

Our office is open but taking patients by appointment only. Please contact our office for assistance.


Photo of Leah Ball, AuD, FAAA from Richmond Hearing Doctors - West End

Leah Ball,


Leah Ball is a seasoned audiologist with a wide range of clinical experience and true passion for helping people maximize the benefit that hearing aids bring to their lives. She is a fellow of the American Academy of Audiology. She holds a Masters Degree in audiology as well as a Clinical Doctorate in Audiology. She enjoys living in Richmond and spending time with family and friends.

Photo of Kim Imajo, AuD, FAAA from Richmond Hearing Doctors - West End

Kim Imajo,


Kim Imajo has been practicing audiology in Richmond since 2000 and specializes in hearing aid technology. She earned her Bachelor's degree from James Madison University, her Master's degree in Audiology from University of Virginia and her Doctorate degree from Salus University. Kim is a long-time Richmond resident and enjoys spending her free time at the river with her family.

Photo of Susan Ulmer, M.Ed., FAAA from Richmond Hearing Doctors - West End

Susan Ulmer,

Susan Ulmer has been practicing audiology in the Richmond area since the late 1980s.  She received both her Bachelor’s and Master’s degrees in Audiology from James Madison University.  Susan comes from a large family that lives in the Richmond area and has three adult children. She enjoys spending free time reading, going to movies, and traveling with her husband and extended family.


Clinic location map


Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 77 verified patient reviews for Richmond Hearing Doctors - West End! Their average review score is 4.97 () from 77 reviews.

Write a review Sort by:

“Dr Ball is one of my favorite doctors. I feel like she really cares about not only my hearing needs but my overall health as well. I’m very pleased with the care I receive from her. Her office runs smoothly and efficiently. ”

Bruce B. of Maidens, VA   
09/08/2022    Review submitted online

“I am so grateful and pleased with the care I got from Dr. Daniel at Richmond Hearing Doctors. He was extremely patient and addressed all my hearing concerns and adjusted my hearing aids. I can now hear better without any discomfort. I would highly recommend him to anyone who needs hearing aids and hearing aid adjustment. Thank you so much!”

Jasbir K. of Richmond, VA   
08/03/2022    Review submitted online

“So thankful that my friend recommended Richmond Hearing Doctors when I needed their care. They are welcoming and expert in listening and recommending the best approach to solving your Hearing problems. Leah even saw me after office hours when I needed help. Can't ask for anything more!”

Goldie C. of Hanover, VA   
07/05/2022    Review submitted online

“Highly recommend Richmond Hearing Doctors! Been with them since the beginning! Great at what they do and they really care about their patients. They’re the absolute best!”

Joyce F. of Beaverdam, VA   
06/28/2022    Review submitted online

“I highly recommend Richmond Hearing Doctors. Susan is excellent at what she does. Patient, understanding, knowledgeable and honest. Never tries to sell her patients something they don’t need. She has been working with me for years. Makes sure I understand and pleased with all adjustments. ”

Andrea G. of Mechanicsville, VA   
06/16/2022    Review submitted online

Fewer Reviews More Reviews

Clinic details

Recognized hearing experts since 1995.

Richmond Hearing Doctors, PLLC is the office of audiologists Kim Imajo, Au.D.,  Kim Fisher, M. A., Leah Ball, Au.D. and Debra Ogilvie, Au.D.

We are dedicated to improving the quality of life of our patients and their families. We use the best communication technology, thoroughly educate patients and provide exceptional care. Our mission is to provide the people of the Richmond area a full-service hearing care clinic that is reputable, knowledgeable, and affordable.

We have two locations to serve you:

West End 7301 Forest Ave Suite 202 Richmond, VA 23226

Southside 13925 Coalfield Commons Place Suite 101 Midlothian, VA 23114

Hearing care services

  • Hearing testing
  • Hearing aid evaluation
  • Hearing aid fitting, programming and adjustment
  • Hearing aid follow-up
  • Tinnitus evaluation and management
  • Earwax removal
  • Hearing aid service, maintenance, cleaning and repair
  • Hearing aid batteries
(804) 977-0711

Hours of operation

Monday8:30 am - 5 pm
Tuesday8:30 am - 5 pm
Wednesday8:30 am - 5 pm
Thursday8:30 am - 5 pm

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.
Made for your lifestyle. Made to connect. Made for you.