Richmond Hearing Doctors - West End

"Recognized hearing experts since 1995."
Open now! 8:30 am - 5:00 pm.
7301 Forest Ave Ste 202 Richmond, VA 23226

Clinic staff


Leah Ball


Leah Ball is a seasoned audiologist with a wide range of clinical experience and true passion for helping people maximize the benefit that hearing aids bring to their lives. She is a fellow of the American Academy of Audiology. She holds a Masters Degree in audiology as well as a Clinical Doctorate in Audiology. She enjoys living in Richmond and spending time with family and friends.


Kim Imajo


Kim Imajo has been practicing audiology in Richmond since 2000 and specializes in hearing aid technology. She earned her Bachelor's degree from James Madison University, her Master's degree in Audiology from University of Virginia and her Doctorate degree from Salus University. Kim is a long-time Richmond resident and enjoys spending her free time at the river with her family.


Susan Ulmer


Susan Ulmer has been practicing audiology in the Richmond area since the late 1980s.  She received both her Bachelor’s and Master’s degrees in Audiology from James Madison University.  Susan comes from a large family that lives in the Richmond area and has three adult children. She enjoys spending free time reading, going to movies, and traveling with her husband and extended family.

Clinic reviews

Read 11 verified patient reviews for Richmond Hearing Doctors - West End! Their average review score is 5 () from 11 reviews.

Write a review

“From the receptionist to the examination I couldn't be more impressed with all aspects of this clinic. Dr. Ball is what I consider my 'all time favorite doctor' because she is just that good.”

of Richmond, VA   
05/20/2019    Review submitted online
5 out of 5 1.

“The west end office is convenient to me and all audiologists and staff are superb.Appointments are asap or faster if you need that. Audiologists are knowledgeable and share their wisdom with clients. You cant go wrong here.”

of Glen Allen, VA   
04/29/2019    Review submitted online
5 out of 5 1.

“Excellent experience with Susan. She always helps out. ”

of Henrico, VA   
04/29/2019    Review received via mail
5 out of 5 1.

“Over the last 9 years, I have received excellent service from Hearing Doctors Inc. My audiologist, Dr. Kim Imajo, a highly trained outstanding audiologist, is efficient and effective and professional. The entire office staff is friendly and service oriented. I highly recommend them. ”

of Henrico, VA   
04/29/2019    Review received via mail
5 out of 5 1.

“I don't recall how I ended up going to Richmond Hearing Doctors - West End but am so thankful that I did! Dr. Ball and staff are fantastic. I wish that more physicians were as caring as Dr. Ball. The staff is also helpful and friendly. I see and talk to Shelly more than the other staff members and she has always been helpful and knowledgeable. When you go there you really feel like they care about you not only as a patient but as a person.”

of Henrico, VA   
04/24/2019    Review submitted online
5 out of 5 1.

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More information

About this clinic

Richmond Hearing Doctors, PLLC is the office of audiologists Kim Imajo, Au.D.,  Kim Fisher, M. A., Leah Ball, Au.D. and Debra Ogilvie, Au.D.

We are dedicated to improving the quality of life of our patients and their families. We use the best communication technology, thoroughly educate patients and provide exceptional care. Our mission is to provide the people of the Richmond area a full-service hearing care clinic that is reputable, knowledgeable, and affordable.

We have two locations to serve you:

West End 7301 Forest Ave Suite 202 Richmond, VA 23226

Southside 13925 Coalfield Commons Place Suite 101 Midlothian, VA 23114

Clinic services

  • Hearing testing
  • Hearing aid evaluation
  • Hearing aid fitting, programming and adjustment
  • Hearing aid follow-up
  • Tinnitus evaluation and management
  • Earwax removal
  • Hearing aid service, maintenance, cleaning and repair
  • Hearing aid batteries

Call this clinic today!

(804) 302-4044

Or request an appointment online

Hours of operation

Monday8:30 am - 5:00 pm
Tuesday8:30 am - 5:00 pm
Wednesday8:30 am - 5:00 pm
Thursday8:30 am - 5:00 pm
Friday8:30 am - 12:00 pm

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.