HearingLife - Springfield

“I truly wanted hearing aids that allowed me to hear and understand. I was very skeptical that they existed. Sue Ekstam is my hero. I've only had my new hearing aids a few hours but I've seen a big improvement already. ”

“My wife and I were well impressed with the way Sue Ekstram conducted my hearing interview. When I returned to pick up my new hearing devices, she did an excellent job of explaining the use and care of them. ”

“Everything went very well in the office but it took a long time to get my hearing aids delivered. Dr. very nice. ”

“Sue was so nice and explained everything really well. Showed me how to use my new hearing aids and the hearing test was great. I left there like I was in a different lifetime, listening to the birds sing for the first time. ”

“Well done. Took time to explain all tests and how the new hearing aid worked. ”

“Sue did not rush my exam and explained all as she proceeded. Sue also made sure I was comfortable with my hearing aid prior to leaving facility. ”

“Sue Ekstam did a very professional and pleasant experience for the hearing test. She then explained where my hearing could use help and explained the differences in the hearing aids. The fitting was an excellent explanation of the use and care both verbal and by demonstration. The pleasant offer of continued help and care was greatly appreciated. ”

“My experience at Preferred Hearing Care Center was very, very good. The people were very nice and treated me nice and I enjoyed my time there. Thank you all for my hearing aids. I waited a long time for this day. Thank you. ”

“Very polite, thorough and helpful. Was pleased with visit. Would recommend. ”

“I am super pleased with Sue Eckstam and refer to all my friends. She is always available and thoroughly explains everything. Super happy with her. ”

“I have to give the Dr. a 5. She was very polite and very responsive during my hearing exam. I would tell all my friends when they need hearing aids. I would recommend Sue Ekstam, MS, CCC-A. ”

“Great experience. Good product, with good service. ”

“Sue Ekstam, at Preferred Hearing Care in Springfield, MO, is a wonderful audiologist. She is very knowledgeable and professional. She conducts a thorough examination and explains in detail my hearing problem and options. She explains new products and is very honest about whether they would benefit me. I appreciate that she spends time with me and does all she can to make my hearing the best it can be. Her assistant, Tammy, is very friendly and efficient and helpful in scheduling appointments that work for me. ”

“Everyone is always ready to listen to your questions and get you an answer. Explains everything really clear. Enjoy going in to the shop. ”

“Lost 50% of my hearing, Sue was worried more about my hearing drop than selling me hearing aids. Thought it could be a medical problem. Went to Mayo Clinic, had it checked out, told me what they thought would work. Went back to Sue, she hooked me up with OPNI Minirite T. So far they have worked real good. Never dream a hearing aid would let me hear like this, the best part, Sue was honest, not about selling hearing aids. She was worried more about my hearing dropping. ”

“She took excellent care of me and met my needs 100%. ”

“Sue has been very helpful, informative and friendly. She has done everything possible to help us with whatever problem we have had. We highly recommend her. ”

“My experience was very informative and really interesting. ”

“My experience was very nice. ”

“Fabulous office with great staff. Never a wait, always helpful and friendly. Any issues I have with my devices are always taken care of immediately. Highly recommend Preferred Hearing. ”

“Best hearing test I have ever had. Sue knows what she is doing.”

“The audiologist was very good, she explained things and answered all questions. I agreed to look at new hearing aids. She even worked through her lunch period showing me how they would work best for me. It was a very good experience so I bought the new aids. ”

“The audiologist is very professional and knowledgeable and seems sincerely interested in taking care of my hearing needs. Her office provides for easy scheduling of appointments and works well with my insurer on purchase coverage and warranty issues. I have highly recommended Preferred Hearing Care and it's audiologist, Sue Ekstam, to others. ”

“Professional A+. Prepared A+. Organizes A+. Flexible A+.”

“I was very nervous about wearing hearing aids at 47, but Mrs. Ekstam made me feel very comfortable and was very helpful. She made sure I understood how to use the aids and told me to contact them for anything I had questions on. Extremely friendly. ”

“My experience was great. Sue was very thorough and professional. I couldn't have been more pleased. After previous so-so experiences, I am now hearing better than I have in 10 years. ”

“I had excellent service. Sue Ekstam was very informed of her job. ”

“Sue has taken care of my hearing for the past 5 years. She took my old hearing aids and reprogrammed them, so that I could hear, by using REM equipment. I highly recommend Preferred Hearing Care. ”

“We arrived unexpected, no appointment, they worked us in, did a great job on testing, answering questions and explaining each step. Good job on fitting, education and return demos. Very friendly and patient. ”

“Sue Ekstam was very good and did all she could to help solve my hearing loss problem. I am very happy with my results and so is my family. I will refer to Sue and the Hearing Care Company. ”

“Very warm, welcoming, professional and educational on using the hearing aids. Receptionist also has a warm, welcoming demeanor. ”

“Got new hearing aids, Sue is the best!”

“Sue is both highly skilled and knowledgeable. Also, is a very effective teacher. ”

“I very much appreciate the professional care from Mrs. Sue Ekstam. Her evaluations and explanations have been very good and her service is excellent. While I was in Colorado, my Oticon aid quit working, so I contacted her office and then mailed in the device. I was pleased to receive it in working condition very quickly. I recommend her to anyone with hearing loss. ”

“Relaxed, pleasant and friendly atmosphere. Very professional and great service. ”

“I was very pleased with my purchase of hearing aids from Preferred Hearing Care. Sue Ekstan was very knowledgeable about her products. She answered all my questions and explained everything so I understand. I would highly recommend Sue and Preferred Hearing. ”

“My experience was awesome. It was extremely professional, attention to details. Mix this with an excellent, professional office staff member, they are the best. The product is great, the after care is tremendous. Very pleased!”

“She is very personable, professional and makes you feel comfortable. ”

“My experience was great, very helpful. ”

“PHC has always been there to take care of my needs and questions. Follow-up is excellent!”

“They were very efficient, took good care of me. I would recommend anyone to go there. ”

“I've worked with hearing aid companies all my life and Preferred Hearing has been by far the best! I highly recommend to everyone in need to hearing aids to choose Preferred. ”

“I'm retired Army and the Army quit taking appointments for audiology. One of my aids had quit working and Sue Ekstam was very helpful in getting them repaired through Phonak. Thanks!”

“Sue Ekstam was very patient and took her time to see that I was satisfied with my hearing aids.”

“I liked their customer service and attention to detail. Good explanation of devices.”

“I liked the care and time that was given to me. It was very pleasant and friendly. I also thought Linda was very sweet.”

“I was served by Sue, who was very professional as an audiologist. My hearing aids work the best I have ever experienced for years! Thanks!”

“They know hearing aids. They care and will work to help you. They take time. They did much more than I ever expected for me on a hearing aid they didn't sell.”

“They did a good job with the hearing test and I decided to buy their hearing aids. My wife is glad I have hearing aids now.”