Clinic staff
Clinic reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 4 verified patient reviews for Bieri Hearing Specialists - Midland! Their average review score is 4 () from 4 reviews.
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“I have been very pleased with the services at Bieri Hearing Specialists. Jenae Schabel has been my audiologist. She is very personable, professional, and listens to my questions and concerns. I am very pleased with hearing aids I chose with Jenae’s input. I would recommend Bieri to anyone. ”
“Dr. Melissa Menzies was extremely knowledgeable and went out of her way to help me with my Tinnitus and hearing loss. Everyone was very professional and cheerful.”
“The score given on this review is poor due to the front desk associate. My husband had nothing but good things to say about the audiologist he seen. It is bad enough when you have to except the fact that you are loosing your hearing and all you are trying to do is follow up as you are told and receive sarcasm and attitude from the person answering the phone. So unfortunately one person can give a business a bad rap. So to the person that answered the phone that Monday morning I hope you don't continue to treat all of your customer that way.”
Received 07/10/2019Official Response from Bieri Hearing Specialists - Midland:“Good Day Roger, First let me thank you for choosing Bieri Hearing Specialists to help with your hearing care solution. For 68 years we have been the leader in hearing health care in the state of Michigan and are proud to have earned your business. I personally want to apologize on behalf of our company for the attitude of one of our front office staff while you were on the phone. We do not condone any behavior that makes our patients feel like they have had a less than enjoyable experience. This instance will be addressed in an appropriate fashion with our staff. We spend countless hours per year on customer satisfaction training both in house and at conferences around the country. We have been cited by national hearing groups as one of the top practices for customer satisfaction in the entire country. Once again, thank you Roger for trusting in Bieri Hearing Specialists. We look forward to earning your satisfaction and counting you as one of our thousands of valued customers in the future. Jerd Clayton Director of Operations Bieri Hearing Specialists ”
“I had Janae as my audiologist and I just love her! She is very thorough and professional and compassionate! Really listens to the patient and respects them. Also takes time to make sure they are completely satisfied with their care and service! I totally am very happy with my new hearing aids! I highly recommend this office! ”
Clinic details
Hours of operation
Sunday | Closed |
Monday | 9:00 am - 5:00 pm |
Tuesday | 9:00 am - 5:00 pm |
Wednesday | 9:00 am - 5:00 am |
Thursday | 9:00 am - 5:00 am |
Friday | Open by appointment |
Saturday | Closed |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details