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Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 10 verified patient reviews for Elephant Ear Hearing Services, Inc! Their average review score is 5 () from 10 reviews.
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“Joel was great to work with. He did a good job of explaining the the results of the hearing test and providing recommendations.”
“Joel was so helpful and met with me straight away! I was experiencing lots of pressure in my ears and he was able to clarify all my questions super quickly. I felt very comfortable during our appointment and would highly recommend visiting him for an ear cleaning, hearing test, or hearing aid services! ”
Received 02/06/2024Official Response from Elephant Ear Hearing Services, Inc:“Thank you for your kind words Helen! It was great meeting with you and if you need anything, please reach out! Joel”
“As a first time hearing aid patient and customer, I feel so fortunate to have Joel Duguay Joel's level of experience, background, his ability to assess what I needed, choose the appropriate hearing aid device, walk me through the fitting process, explain the technical details in a way that was not intimidating and his follow-up attention, have all been stellar. I highly recommend his services... you will not be disappointed.”
Received 02/06/2024Official Response from Elephant Ear Hearing Services, Inc:“Thank you Carol! I am excited to be your guide along this journey! All the best! Joel”
“Joel was recommended to me by United Healthcare. Joel was excellent in explaining the use of the hearing aid and accessories. He was very caring since I had sudden hearing loss in my left ear and was a bit nervous. Caring and qualified - what a combination!!”
Received 02/06/2024Official Response from Elephant Ear Hearing Services, Inc:“Sarita, thanks for your review and it is my sincere pleasure to help you! Im here if you need anything...Thank you! Joel”
“It was a pleasure to meet Joel Duguay. He is an outstanding person and a pleasure to talk to. He is professional and very knowledgeable. I thank him for all his help to get me to hear again. Will be a pleasure to do business with him again in the future.”
Received 02/06/2024Official Response from Elephant Ear Hearing Services, Inc:“Thank you Ida! It was great meeting with you in your lovely home and I am happy to get you hearing so much better! - Joel”
A message from Elephant Ear Hearing Services, Inc:
***IN-HOME APPOINTMENTS AVAILABLE FOR THOSE IN NEED!!***
Clinic details
Welcome to Elephant Ear Hearing Services!
The inspiration for this practice has been the influence of many people, patients and experiences that have molded me into the specialist that I am today. In my early years, I watched my father build a hearing practice centered around his patients and learned how he connected with them on a personal level. I witnessed the genuine care he had for them and for their success with hearing aids. Success led to better living through better hearing. This approach made a distinct impression on me - his passion was improving lives! My mother was not in the hearing field, but she was a registered nurse and quite possibly the best there ever was. She had a unique way of making anyone she surrounded herself with feel good. She was the most caring person I have ever known. On a trip to Thailand with friends, she had the opportunity to spend several days caring for, learning from, and even riding elephants. She developed an instant connection and love for these great animals. The combination of her love for elephants and their ability to hear sounds below and above the frequency range of humans over long distances, gave birth to the name for my practice, Elephant Ear Hearing Services Inc.
My desire with this small practice is to provide superior hearing care for anyone that suffers from any degree of hearing impairment at affordable prices and payment options. I believe that experience is the source of wisdom and there are very few practitioners in Northern California that have more experience in this field. It is my passion working with the most challenging hearing impairments or patients who have not had success in the past; I derive the most joy from their success. The culmination of my experience, my background and my sincere care for my patients brought me to where I am today and is the inspiration for this unique practice. I decided this practice would be a "Hybrid” practice, meaning I have the ability to perform all the testing for hearing loss, the selection, fitting, and programming of hearing aids, the scan or molded impressions of your ear(s) either in the clinic, or in the privacy of your own home. I have cared for many patients in-home over the years and have found it to be very beneficial to determine all the specific challenges the patient is facing in order to achieve their absolute best hearing. This option allows patients that have difficulty or simply cannot travel into the office the ability to get full-service hearing care. It is also a great solution for busy professionals who may need appointments at times other than the normal 9-5 business hours. If you or someone you care about struggles with hearing loss, has tried unsuccessfully with hearing aids, or has been told hearing aids won’t help, please come and see us. It is my sincere pleasure to share my inspiration and experience with you or your loved one(s) on their way to their best hearing possible either in the comfort of their own home, or in our clinic. - Joel Duguay
Hearing care services
Everything we do at Elephant Ear Hearing Services is designed for your individual care. We offer both in-office or in-home complete hearing services *in home hours are 7 days a week depending on availability.
- Hearing evaluations - providing comprehensive diagnostic audiological evaluations and hearing tests for adults
- Hearing loss and lifestyle assessments
- We utilize video otoscopy – state-of-the-art equipment allowing us to view your ears with a small camera that transmits images to a larger screen.
- Hearing aid sales selection and fitting - the latest state of the art technology digital hearing aids including Bluetooth connectivity, advanced background noise cancelation, streaming capability, rechargeable hearing aids and a host of innovative new features hearing aids.
- Hearing aid dispensing and verified prescriptive hearing instrument programming
- Tinnitus (described as a ringing or swooshing sound in ears) management with hearing aids
- Custom fit hearing aids and earmolds if necessary
- Hearing accessories and premium batteries
- Cerumen management (earwax removal)
- Custom-fit hearing protection including noise suppression protection for musicians, industrial / work environments and sportsmen
- Water protection ear plugs - which are crucial during aquatic activities in preventing water from entering ears and potential infections. Whether swimming, showering or for water sports.
- Sleep earmolds
Hearing Aids Offered Starkey Worry-free Warranty! Loss and damage insurance included on all instruments! All-day rechargeability that is waterproof*, sweatproof, everyday-proof.
Additional Services
- Rehabilitation services for hearing loss counseling for hearing loss
- Educational seminars for groups and organizations including support groups
- Resale of hearing instruments
- Virtual care
Follow-Up Services
- Hearing aid repairs, cleaning and maintenance scheduling for current hearing aids of all makes and manufacturers
- Yearly hearing testing
- Hearing aid adjustments and troubleshooting to fine tune the instruments to ensure maximum benefit
Health Insurance Plans - While many insurance plans don't provide coverage for hearing aids, contact our office for local advice on discounts and other programs to take advantage of.
- Financing - The Wells Fargo Health Advantage® Credit Card* Program
Current Promotions - Please call us to discuss our current promotions and what the latest advancements in hearing technology can do for you!
Experience a World of Better Hearing
Amenities
Free coffee
Free WiFi
Convenient parking
Curbside service
Wheelchair-accessible
Service pets welcome
Assistive listening devices
Pediatrics
Mobile clinic
Financing available
Telehealth services
Tinnitus
Screen/test at home
Remote hearing aid programming
Ear cleaning
Habla Español
Hours of operation
Sunday | Open by appointment |
Monday | 9 am - 5 pm by appointment |
Tuesday | 9 am - 5 pm by appointment |
Wednesday | 9 am - 5 pm by appointment |
Thursday | 9 am - 5 pm by appointment |
Friday | 9 am - 5 pm by appointment |
Saturday | Open by appointment |
Evening and/or weekend hours available by appointment. Please call to schedule. |
Amenities
Free coffee
Free WiFi
Convenient parking
Curbside service
Wheelchair-accessible
Service pets welcome
Assistive listening devices
Pediatrics
Mobile clinic
Financing available
Telehealth services
Tinnitus
Screen/test at home
Remote hearing aid programming
Ear cleaning
Habla Español
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financial aid
- Financing available for those who qualify
- Insurance accepted, please call for details