HearingLife - Sedalia

“Dr Burns has always seemed to me to be a very good doctor and a very good person. She was professional and polite to me when I was first tested. I was to try to charge the batteries for my hearing aids to see if they were still working. They were not so I called the office and spoke to a woman who told me to bring the hearing aids to the office and Dr Burns would look at them when she was back in the office. I told her that I was leaving immediately and would be there very quickly. She told me no problem I will wait and be here. I made a special trip to the office to drop them off. When I got there the door was locked so I knocked several times and waited for the woman to answer the door. She never did because she had left. I was not happy about this at all! I took only a few minutes to get there and she should have been there when I got there! I had another appointment so I went to it. When I was finished there I called the office where Dr Burns was working that day. I told the very nice man who answered what had happened and he apologized. But I told him that I wanted him to tell the woman who had left the office not to do that again! If you tell someone something you need to do everything in your power to DO IT!! If you are not going to do it then don’t say you will!! It’s simply not professional nor polite nor respectful to do that to anyone!!!! So says your GOD!!”