The Family Hearing Center

2092 Gaither Rd Ste 100 Rockville, MD 20850

(22 Reviews)

(301) 637-8016

Staff

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Susan Yaffe-Oziel,
MMS, CCC-A

Ms. Yaffe-Oziel is the Director of the Family Hearing Center at The Treatment and Learning Centers. She has more than 30 years of experience as an audiologist and she has authored several articles on hearing loss and hearing disorders for Washington Parent magazine, the Senior Beacon newspaper and other local publications. Ms. Yaffe-Oziel received her Master’s of Medical Science degree in audiology from Emory University.

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Nessrin Khaskia,
MS, CCC-A

Audiologist

Ms. Khaskia has been an audiologist at the Family Hearing Center for over 10 years. One of her specialties is working with children to provide evaluations of Auditory Processing Disorders (APD). She is fluent in Arabic and Hebrew and has three daughters. Ms. Khaskia loves her work and enjoys making a difference in the lives of her clients.

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Grace Richards,
MS, CCC-A

Audiologist

Ms. Richards has been providing audiology services at the Family Hearing Center for 25 years. During that time, she and her husband have raised four children. They also have four Pomeranians and three horses. Ms. Richards has enjoyed her career at the Family Hearing Center because it’s more than just a place of work. It’s the place where she spends time with her closest friends and meets wonderful people.

Location

Reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 22 verified patient reviews for The Family Hearing Center! Their average review score is 5 () from 22 reviews.

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“I have a CI in left ear and HA in right ear. Unaided hearing loss in Rear is profound. The Family Hearing Center will only sell me equipment that will benefit me. I understand that some newer features are beyond my ability to benefit from them. ”

Hal S. of Rockville, MD
09/09/2019 Review received via mail

“I have been going at least 25 years. Nessrin Khaskia, M.S., CCC-A, is very concerned about my hearing loss and is very patient with getting the most out of my profound hearing loss. Also, every one at TLC is very caring. ”

Kathryn W. of Potomac, MD
05/03/2019 Review received via mail

“Susan Yaffe-Oziel gives you personal, understanding and excellent service. I have been her client for many years and highly recommend her. ”

Constance P. of Woodbine, MD
11/08/2018 Review received via mail

“The Family Hearing Center has been invaluable in assessing my hearing and helping me choose appropriate devices (new on my 2nd generation aid). The follow-up is also great. I appreciate their work with clients' financial needs as well. ”

Michael H. of Baton Rouge, LA
08/07/2018 Review received via mail

“Susan, as always, was thorough, very positive. ”

Steve H. of Rockville, MD
03/28/2018 Review received via mail

“I have been coming to the TLC Hearing Center ever since I lost my hearing from spinal meningitis at the age of 3 years old, and I am now 36 years old. I still come to TLC since the staff is amazing, friendly, and helpful, and I have know many of them since I was very young. The staff are always willing to assist me with my hearing issues when needed, whether it be a hearing test, a fitting for a new aid, or follow-up appointments. The staff is very knowledgeable and experienced with what they do. I would highly recommend that anyone with a hearing loss come to the TLC Hearing Center!”

Amy E. of Frederick, MD
05/24/2017 Review submitted online

“I have had hearing problems for years that no one could help me with. My first visit at the Family Hearing Center, Dr. Susan explained everything to me and fitted me for my hearing aid. FHC is a Godsend! I can have family conversations now. ”

Barbara W. of Rockville, MD
04/19/2017 Review received via mail

“My audiologist greeted me with a warm, caring smile and listened to any questions or concerns I have and answered them in a professional manner. My audiologist is Susan Yaffe-Oziel whom I have been seeing for 28 years! ”

Suzanne H. of Huntingtown, MD
01/19/2017 Review received via mail

“The staff was exceptional, nice and met all my needs. Thank you for addressing and solving my hearing issues so promptly. ”

Lashawn B. of Germantown, MD
08/31/2016 Review received via mail

“I like from the front desk and back, they listen! They are pleasant and never rush you and are totally professional. The audiologist I meet with is sharp, always looking for a way to improve my hearing and is always explaining what she is doing and why. This tops any physician or specialist I have ever dealt with in the medical profession. Thank you for the opportunity to say this. P.S. I am always suggesting TLC to my friends too. ”

Elizabeth P. of Derwood, MD
04/19/2016 Review received via mail

“We could not have had a better experience at the Family Hearing Center. The entire staff was friendly and very professional. The hearing aids have changed my life. The Family Hearing Center made sure I got the right fit and product. Truly Superb! ”

Zelda S. of Bethesda, MD
04/04/2016 Review received via mail

“I liked the dedication of the audiologist regarding answering all my questions and solving all my problems. ”

Norman S. of Bethesda, MD
02/25/2016 Review received via mail

“Wow! As a long time client (about 4 decades) we feel embarrassed we haven't formally issued praises in the past. As time flew we felt that God created the right people and put them in the right vocation and you had the success to hire them. Thanks to all the staff, especially Ms. Susan Yaffi-Ozi.”

Ethel W. of Silver Spring, MD
11/30/2015 Review received via mail

“Very friendly lady. She knows what she's doing.”

Alton W. of Silver Spring, MD
11/18/2015 Review verified by phone

“I have purchased hearing aids from THC/Family Hearing Center for the past 21 years. I have found the audiologists to be very knowledgeable, caring and efficient. In 21 years I have not yet to complain about the service. I was impressed at how everyone worked together, I find that to be very important. ”

Mary S. of Euclid, OH
10/27/2015 Review received via mail

“All of the staff are very caring and professional. They worked hard to find the correct hearing aid for me and to get the correct fitting. I would recommend the Family Hearing Center enthusiastically!”

Ginny M. of Derwood, MD
08/19/2015 Review received via mail

“I knew she was very capable and had a nice personality.”

Claire B. of Gaithersburg, MD
08/11/2015 Review verified by phone

“My son has been going to the Family Hearing Center ever since he started wearing hearing aids at 9 months of age. He is now 34 years old. My son, Matthew, is totally blind and multi-handicapped. The Audiologists at the Family Hearing Center are Excellent. Matthew loves going there for his annual evaluations or anytime for adjustments, etc. The staff are extremely knowledgeable, compassionate, and take the time to accurately evaluate Matthew's hearing. The Family Hearing Center is appropriately named because we feel like we are going to see family when we have an appointment. I highly recommend the Family Hearing Center to people of all ages. They are wonderful with babies, young children, adults, people with disabilities and the elderly. ”

Patrice D. of Gaithersburg, MD
07/07/2015 Review submitted online

“I have been a fully satisfied patient for more than 20 years. The audiologists are experienced, professional and caring. They take the time to explain your hearing test results and hearing aid options. In particular, I would recommend Susan Yafee-Oziel, the director of the program. ”

Glenn R. of Boyds, MD
06/12/2015 Review submitted online

“Wonderful care of all with whom I deal -- especially Susan Yaffee-Oziel.”

Edward G. of Rockville, MD
06/10/2015 Review received via mail

“For a number of years I knew that I was not hearing well. I decided to do something about because I was teaching and was not able to listen to all the students in a large classroom. I chose the Family Hearing Center as it was recommended by my wife. The care, attention to detail and quality of the service of the Center is of the upmost quality. The audiologist that assisted me is a very caring person and worked with me to make improvements in my hearing.”

Jose A. of Silver Spring, MD
03/16/2015 Review submitted online

“Both of my children have had services at The Family Hearing Center and we have always been completely satisfied. When my son was seen by Susan Yaffe-Oziel, she correctly referred us to an ENT as he was in need of a specialized surgery to repair a hole in his ear drum that the pediatrician did not even catch. ”

S B. of Montgomery Village, MD
01/13/2014 Review submitted online

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Clinic details

a family of services where caring comes first

The Family Hearing Center is part of The Treatment and Learning Centers, a local, non-profit organization in Rockville, MD founded in 1950. We offer a full range of hearing care services to patients of all ages. Our highly experienced clinical professionals provide complete testing, evaluations and offer the most advanced hearing devices that are available. We can help you make the best choices with all of your hearing needs and ensure a better quality of life through better hearing.

Hearing care services

We provide full comprehensive hearing services including:

•Complete hearing evaluation and testing

•Evaluation of dizziness and balance problems

•Pediatric and Newborn Hearing Testing

•Hearing aid evaluation and dispensing

•Hearing aid adjustment and servicing

•Custom ear protection

•Assistive listening devices

•Specialized Auditory testing

(301) 637-8016

Hours of operation

Sunday	Closed
Monday	9 am - 5 pm by appointment
Tuesday	9 am - 5 pm by appointment
Wednesday	9 am - 5 pm by appointment
Thursday	9 am - 5 pm by appointment
Friday	9 am - 5 pm by appointment
Saturday	Closed

Clinic links

Clinic website

Accepted forms of payment

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Financing available for those who qualify
Insurance accepted, please call for details

Disclaimer: This clinic profile is for general information purposes only.

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The Family Hearing Center

Staff

Susan Yaffe-Oziel,
MMS, CCC-A

Nessrin Khaskia,
MS, CCC-A

Audiologist

Grace Richards,
MS, CCC-A

Audiologist

Location

Reviews

Clinic details

Hearing care services

Hours of operation

Clinic links

Accepted forms of payment

The Family Hearing Center

Staff

Susan Yaffe-Oziel, MMS, CCC-A

Nessrin Khaskia, MS, CCC-A

Audiologist

Grace Richards, MS, CCC-A

Audiologist

Hearing care services

Clinic links

Accepted forms of payment

Susan Yaffe-Oziel,
MMS, CCC-A

Nessrin Khaskia,
MS, CCC-A

Grace Richards,
MS, CCC-A