Gulf Coast Hearing Centers - Panama City
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Staff
James Dame,
BC-HIS, Owner
Board Certified in Hearing Instrument Sciences
James Dame is graduate of Florida State University. He chose to enter the hearing aid profession as a Hearing Aid Specialist in 1982 and has owned Gulf Coast Hearing Centers since 1989. He became a Board Certified - Hearing Instrument Specialist in 1991. He is married with 6 children. He loves FSU sports and plays golf for recreation.
Leslie Smith,
BC-HIS
Board Certified in Hearing Instrument Sciences
Leslie is a life long resident of Panama City. She graduated from Gulf Coast State College and attended Florida State University. She became familiar with the family business by working for her dad (Jim) in 2008 as the Panama City office receptionist. In 2012, she decided to pursue her career in the hearing aid business. After hours of hard work and studying, she completed the training program and achieved her license as a Hearing Aid Specialist in May 2013. She received her National Board Certification in September 2015. She Is married to Andrew Smith. Leslie currently works at our Niceville and Panama City locations.

Tim Smith,
HAS, BC-HIS
Board Certified in Hearing Instrument Sciences
Tim Smith has been dispensing hearing aids as a licensed Hearing Aid Specialist since 2006. He was raised in Panama City and has attended Gulf Coast Community College. He is married to Erika Dame Smith and they have three children. When he isn't helping people hear better, he is the Baseball Commissioner of Tiger Point Sports Association. His interests include coaching his children in baseball, spending time with his family and riding his motorcycle.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 84 verified patient reviews for Gulf Coast Hearing Centers - Panama City! Their average review score is 4.93 () from 84 reviews.
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“Professional and quality service. ”
05/01/2019 Review received via mail
“I can HEAR!!!”
04/30/2019 Review received via mail
“I liked being able to hear so much better. The lady, Kaitlyn, who I have seen at every visit is very personable and very thorough in helping me to learn to use the hearing aids. ”
02/21/2019 Review received via mail
“Dr. Dame is the best! Always caring and considerate. Never in a hurry. Goes overboard to make things work. Love this Dr. ”
02/06/2019 Review received via mail
“Oticon behind the ear aids were instantly comfortable, hardly noticeable, improved hearing and professional, responsive staff. I could not be more pleased. ”
01/25/2019 Review received via mail
“My wife and I can communicate again. ”
01/23/2019 Review received via mail
“They are very helpful and explain everything that I ask them. My hearing aids are wonderful and I don't have to keep the TV so loud and ask my family "What did you say?". ”
01/23/2019 Review received via mail
“Mr. James W Dame was outstanding! Here is why outstanding: listening ability (excellent eye contact), knowledge, facilities and office staff. ”
12/28/2018 Review received via mail
“Jim Dame has been a very good teacher and adviser in using my Oticon hearing aids. ”
11/26/2018 Review received via mail
“Professional, friendly, honest evaluation of hearing with no hearing aids recommended at this time. ”
10/05/2018 Review received via mail
“I have Oticon Pro Mini hearing aids for over six years and have had regularly scheduled appointments since then for cleaning and on occasion, additional hearing tests to ensure I'm getting the best overall performance. Mr. Dame stands by the Oticon product and has a sincere interest in satisfying his customers needs. I am a satisfied customer. ”
09/19/2018 Review received via mail
“The things I liked were the service, the one-on-one, family oriented and no pressure. ”
08/16/2018 Review received via mail
“I liked the patience, professionalism of the staff and facilities, excellent quality of their product. ”
03/28/2018 Review received via mail
“Great personalized service. ”
02/08/2018 Review received via mail
“The hearing aids from here are absolutely the best. The service is superb! You need to know James W. Dame. He is the greatest!!!”
01/31/2018 Review received via mail
“Mr. Dame has taken such great care of my mother and I since I was a little girl. I'd highly recommend him to anyone and have referred many to him. He takes his time with his patients and shows such great care. Thank you and your staff for always begin so caring and kind when we come to see you.”
01/18/2018 Review submitted online
“I liked the thorough presentation and obvious desire to make sure I understood the product; the caring manner and attention of Mr. Dame letting me know he understands how important this decision was for me. ”
12/21/2017 Review received via mail
“I can once again hear the "ticking" of my kitchen clock. The hearing test, to the entire fitting, was totally professional, very courteous and gave me much satisfaction in showing me the sounds I had been missing. ”
11/13/2017 Review received via mail
“James never gave up on me, even when I spent over a year trying to decide on which hearing aid to buy. He is professional and very knowledgeable. ”
11/03/2017 Review received via mail
“I liked EVERYTHING!!! Good information and direction. Good adjustments and progression. Good attention to feedback and experience. Good equipment recommendations and performance. ”
07/07/2017 Review received via mail
“I liked many things! The service, honesty, cleanliness and up front pricing ( no gimmicks). ”
01/17/2017 Review received via mail
“I have worn hearing aids for 47 years and the Oticon OPN hearing aid I just received is the best I have ever worn. I would recommend it to everyone. ”
01/10/2017 Review received via mail
“Excellent. ”
09/21/2016 Review received via mail
“They are always on top of the latest hearing aid information, the best in customer care and the very kindest and concerned for the customer. Truly 5 stars!! ”
07/12/2016 Review received via mail
“These are nice people! All employees are skilled and courteous. Wait time is very short, yet I was treated in an unhurried manner. Mr. Jim Dame even took time to refer me to an optician personally known to him to adjust my glasses for me so they fit well with my hearing aids - at no charge!”
06/29/2016 Review received via mail
“I am very happy with all their services. ”
05/04/2016 Review received via mail
“I had hearing aids before and could not wear them nor could I get service or help. I was referred to Jim, went and received the most extensive exam and care. I wear them and don't realize I have them in. They work great and his follow up service is great. I recommend him to all my friends.”
03/15/2016 Review received via mail
“I was treated like part of the family. Everything was top professional for my care. I really enjoyed my experience.”
03/15/2016 Review received via mail
“They were very thorough, very friendly, a great facility and a fair price. ”
02/25/2016 Review received via mail
“After 20 years of hearing aids, this is the first center that could adjust properly. Like a dream come true.”
02/23/2016 Review received via mail
“They have a modern clean office. Real professional service! These people know their hearing aids, service and electronics. ”
02/23/2016 Review received via mail
“I drive up here to see Jim Dame from Clermont, FL because he gives me a thorough hearing test and provides excellent service. He has been helping me for almost eight years!”
02/18/2016 Review received via mail
“Mr. Dame's personal concept of service is what I like the best. It is seldom found in business today. He communicates a very strong sense of caring about we patients. ”
01/15/2016 Review received via mail
“Dr. Dame and his staff were very nice. ”
12/14/2015 Review received via mail
“Mr. Dame and his entire staff are always helpful, professional and friendly. I have been using Gulf Coast Hearing since 1991. ”
12/08/2015 Review received via mail
“Super!! Efficient and very caring. ”
12/08/2015 Review received via mail
“I like how they're very interested in your particular situation and treat all customers very well. ”
11/30/2015 Review received via mail
“I like the atmosphere of kind, caring people & Snow White the pet. If you can't hear the birds in the street tweet tweet, see Dr. Dame. Keeping it real. Peace be unto you and yours from me and mine. Ya herd me. ”
11/09/2015 Review received via mail
“With my new hearing aids now I have clear hearing under all conditions. It's amazing how conversation, music, all sound so clear. The volume control is wonderful. I am hearing sounds I never heard before. ”
10/21/2015 Review received via mail
“He is very professional and make sure you are well taken care of. Highly recommened to anyone who is in need of service!”
08/31/2015 Review received via mail
“Very nice and professional. Have really helped me with my hearing problem. ”
08/26/2015 Review received via mail
“Total confidence in Jim Dame and staff — above expectation in all areas. ”
08/26/2015 Review received via mail
“The lady that helped me was just as nice and professional and accommodating as I would want. ”
08/19/2015 Review verified by phone
“They were very helpful. They explained stuff to us and told us how to go about getting what we needed to get, and how to take care of it. You just name it from A-Z. They are always very responsive and eager to help us. ”
08/07/2015 Review verified by phone
“Knowledgeable, friendly, service — wonderful. Oticon products. They don't "penny" you to death. Highly recommend. ”
08/03/2015 Review received via mail
“Excellent service....professional and polite staff and doctor.”
06/12/2015 Review submitted online
“The quality of service was above my expectations. ”
05/27/2015 Review received via mail
“He's very professional.”
05/19/2015 Review verified by phone
“I like the appointment punctuality, personalities and services, products (Oticon).”
02/17/2015 Review received via mail
“They took time and answered all my questions. ”
02/17/2015 Review received via mail
“They were very good at working with seniors!”
01/22/2015 Review verified by phone
“Jim Dame will sale you on buying the most expensive hearing aids he sells. He will stick it to you with a big smile. Try somewhere else hearing aids a much cheaper. ”
11/14/2014 Review submitted online
Received 03/19/2018Official Response from Gulf Coast Hearing Centers - Panama City:“Thank you for giving me this feedback. I was unaware that you had become dissatisfied. I believe that anybody who knows me would say that I don't "stick it" to anyone. I present patients with choices from the leading manufacturers. I can't please everyone and I'm sorry that I didn't please you. All of my other reviews are very positive and my patient satisfaction rating is above 95%, showing that this is not the typical experience for my patients. While there are certainly cheaper hearing devices available, that doesn't equate to better. I invite you to contact me as soon as possible so that we can resolve your concerns.”
“They were very professional. I really liked the man that did the hearing test and the women that talked to me about it. ”
09/11/2014 Review verified by phone
“They are the best people in every way. Very good, and they make you feel so comfortable. I can ask Jim anything and he can answer every question so I understand. It is wonderful to have someone who really cares. ”
08/21/2014 Review received via mail
“He was very thorough and every question we had, he answered. Took time with us, wasn't in a hurry and we appreciated that. ”
08/19/2014 Review verified by phone
“I like that there's no pressure to buy and they give 2 weeks free trial.”
08/05/2014 Review received via mail
“They took me on time, were very patient and explained things thoroughly.”
07/22/2014 Review received via mail
“He was very thorough and friendly and did a good job.”
04/25/2014 Review verified by phone
“Very careing and professional, meeting all your hearing aid needs. Very personalized. Best in Bay County.”
04/17/2014 Review received via mail
“I like the friendly staff and working to please patients - I would gladly recommend this hearing center to everyone.”
03/04/2014 Review received via mail
“I like the helpful & professional way my hearing problems have been addressed & solved. I couldn't ask for a better staff, so friendly & prompt with phone calls and attention to appointments that were convenient.”
03/04/2014 Review received via mail
“Mr. Dame & rest of his staff are very thorough. Efficient. Extremely easy to get along with & talk to. They know their stuff!”
03/04/2014 Review received via mail
“They were very kind, considerate and helpful. ”
02/20/2014 Review verified by phone
“Friendly, professional service.”
02/19/2014 Review received via mail
“Courteous and kind. ”
12/28/2013 Review verified by phone
“Nice people. Great service. They don't try to sell you something you don't need. ”
07/31/2013 Review received via mail
“I loved being with the hearing group. They're very kind and it's nice to be able to hear again.”
07/30/2013 Review received via mail
“Friendly services and quick too! James always provides excellent services. Recommended for everyone! ”
05/15/2013 Review received via mail
“Everyone is so friendly and accommodating. They take their time with you and explain everything thoroughly. Follow-up visits and supplies are always available. It's a joy doing business with them.”
04/10/2013 Review received via mail
“Everyone is very cordial. I always receive great service!”
03/19/2013 Review received via mail
“I like the staff's friendly and expert service. They are thorough in solving your hearing problem and finding the right resolution to your issue. They have humor and great attitudes.”
03/19/2013 Review received via mail
“Everything was outstanding!”
02/11/2013 Review received via mail
“He cares enough to be sure everything is just right about your hearing aid, and is pleasing and likable to his clients. He also takes time for each one and is not in a rush. ”
02/05/2013 Review received via mail
“Jim was very friendly. He saw me within minutes of calling him. Also, he took care of my hearing needs. He explained the advances in hearing aids and the best way to maintain what I have. He was great to deal with. ”
01/29/2013 Review received via mail
“I liked their expertise, helpfulness, friendliness and the cleanliness. They are very trustworthy. ”
01/17/2013 Review received via mail
“The service was fast, efficient and with a wonderful smile. I am a snowbird from Canada. I only wish I could find someone like him in my country. ”
01/17/2013 Review received via mail
“Best hearing aid center I've ever been to!”
01/11/2013 Review received via mail
“Six years ago I moved to Florida and was very fortunate to have contracted Gulf Coast Hearing. For 65 years I have used hearing aids and have been through a dozen or more. Gulf Coast Hearing has the most qualified and professional consultants. They are knowledgeable, helpful and friendly. I would recommend their services to anyone with hearing needs. ”
01/10/2013 Review received via mail
“He was very courteous and helpful”
08/31/2012 Review verified by phone
“I like that they don't try to sell you something you don't need, they're always honest with you. ”
07/31/2012 Review received via mail
“I like the professional, personal, experienced service. I like the welcoming atmosphere and expertise in meeting hearing needs.”
07/19/2012 Review received via mail
“I appreciate the individual attention I get every time. ”
07/06/2012 Review received via mail
“I appreciate the courtesy and concern they have shown me for over 9 years. Very respectful of your time, etc.”
01/14/2012 Review received via mail
“Very happy with them. They were really nice.”
08/31/2011 Review verified by phone
Clinic details
At Gulf Coast Hearing Centers, helping you hear better is our top priority. We value the trust that our patients place in us and enjoy a reputation of honesty and integrity. We have helped the people of of Bay County and the surrounding areas hear better since 1982. We hope that you will give us the opportunity to serve you and your loved ones.
We work in full cooperation with your physician and as a full-service hearing aid dispensary, we feature the latest digital hearing aids from Oticon and Phonak. We also carry a complete line of accessories and assistive listening devices to make life more enjoyable. Call today for your free hearing test and begin your journey to better hearing.
We offer three locations to choose from:
Gulf Coast Hearing Centers – Panama City 2232 Saint Andrews Blvd Panama City, FL 32405
Gulf Coast Hearing Centers – Fort Walton Beach 906 Mar Walt Dr Fort Walton Beach FL, 32547
Gulf Coast Hearing Centers – Niceville 4400 Florida 20 E, Suite 211 Niceville, FL 32578
Hearing care services
Gulf Coast Hearing Centers offer a full range of hearing services, including:
- Hearing testing and audiometry
- Ear impressions
- Hearing aid sales and fittings – all styles and technology levels
- 30 day hearing aid trials
- Hearing aid education and counseling
- Hearing aid services: cleaning, check-ups, maintenance, repairs, accessories
Hours of operation
Sunday | Closed |
Monday | 9 am - 5 pm |
Tuesday | 9 am - 5 pm |
Wednesday | 9 am - 5 pm |
Thursday | 9 am - 5 pm |
Friday | 9 am - 5 pm |
Saturday | Closed |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details