How can you tell if you have hearing loss? Only a qualified hearing health professional can tell you for sure, but here are five signs you may not be hearing your best.
Over-the-counter hearing aids will soon be available to the general public. But how do you know if they're right for you? Here's what we know about OTC hearing devices.
Untreated hearing loss can negatively impact our relationships with family and friends and particularly with those closest to us, such as our romantic partners.
A message from Whittier Hearing Inc about COVID-19:
We are open to serve our community. We are taking precautions to keep you and our staff safe. You will be asked to call us from your car when you arrive. We can then bring you into your sanitized exam room once it is ready. You will find everyone helping you will be wearing a mask. It is safe to take care of your hearing with us.
Staff
Mary Ann Gilbert, AuD
Audiologist
Mary Ann trained at the House Ear Clinic in Los Angeles before coming to Whittier Hearing. She has 35+ years of experience and heads our community outreach programs designed to help people in the community find solutions to their hearing problems.
Kim Ortega, Au.D., CCC-A, FAAA
Audiologist
Kim worked for several years with deaf children before deciding that she wanted to be an audiologist. She is an expert at using technology to solve everyday communication problems.
Brian Hoang, AU.D.
Brian chose audiology because he wanted to help people change their lives. He finds daily satisfaction in being able to help others to hear better and thus to have a better quality of life.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.
Read 81 verified patient reviews for Whittier Hearing Inc! Their average review score is 4.91 () from 81 reviews.
“I had a wonderful experience at the Hearing Center with Dr. Hoang. I went in with ear pain and what I thought was hearing loss just to find out I had a substantial amount of ear wax. Dr. Hoang extracted the wax and then took the time to answer my questions. Not once did I feel rushed which is very important to me. Thank you Dr. Hoang!”
Kelly S. of Whittier, CA 08/23/2021 Review submitted online
5 out of
51.
“Excellent!!! Friendly, patient, caring, and professional staff!
I'm on my fourth set of hearing aids in 12 years and have been going here since my very first ones. They have always provided excellent service, and have helped me every step of the way from accepting that I needed them to enjoying the ability to hear what I didn't know I was missing!! I highly recommend Whittier Hearing, and I will continue to be a return customer!! :-)”
Rob S. of Corona, CA 08/16/2021 Review submitted online
5 out of
51.
“Very friendly and professional staff. Our Dr. answered all our questions and concerns. Appointment was right on time, no waiting at all. Very pleasant visit, thank you.”
Karla A. of La Habra, CA 05/20/2021 Review submitted online
5 out of
51.
“Whittier Hearing Center has been my clinic since I was in my 20's each and every doctor and office staff member there is professional and dedicated to their career and knows something about the difficulty of hearing loss they respect each one of us coming thru the door and cares about each of our needs as a patient I have been blessed to have great insurance that allows me to be able to upgrade to state of art hearing devices which provide clarity and now I can hear water, birds chirping, dogs barking in my field of work I highly recommend Whittier Hearing Center to any new patient seeking a great experience and better hearing.”
Candace C. of Pico Rivera, CA 02/17/2021 Review submitted online
5 out of
51.
“I appreciated the personal experience the location provides by sending you information and forms to complete ahead of time, along with general information on how to get there and where to park. This made it much quicker for when I showed up. Dr. Ariel Arista was very pleasant and we had a good dialogue; she walked me to the front after we were done. I appreciated that she later sent me the results, as promised, after transferring the hand-written info into a cleaned-up digital format. The experience left a very positive impression, and I'd recommend them to others.”
Jose L. of La Habra, CA 01/23/2021 Review submitted online
5 out of
51.
“I have been a patient with Whittier Hearing for many years now. Even when I moved 40 miles away, I always return to their center. Their staff are friendly and knowledgeable. They have always taken care of my hearing needs. ”
Rick K. of Corona, CA 01/23/2021 Review submitted online
5 out of
51.
“Great customer service. I will definitely recommend your services in the future. Thank you.”
Judith M. of Whittier, CA 12/16/2020 Review submitted online
5 out of
51.
“I have had two visits to Whittier Hearing Inc. Both visits were so very helpful to me in evaluating my hearing issues. Over 3 years ago I went there for my first hearing evaluation and found that I had minimal loss in my left ear. When I went back recently, they told me that I had a bit more hearing loss and could be helped by a hearing aid in one ear. They gave me a lot of attention in explaining what they could offer me that the plans might not. I was very happy with the things they told me that I might never have known if I had gone somewhere else. They were extremely helpful and no pressure. I highly recommend them.”
Janice B. of Downey, CA 10/08/2020 Review submitted online
5 out of
51.
“Excellent service and professional staff. Always very courteous and attentive. My son always feels welcomed and enjoys the visits. Thank you for your excellent service and philanthropic work you do in our communities. ”
Karla S. of Downey, CA 09/21/2020 Review submitted online
5 out of
51.
“Excellent service and good advice from the doctors. Good quality work!”
Linda M. of Downey, CA 08/12/2020 Review submitted online
5 out of
51.
“Very friendly and professional office. ”
Ophelia C. of Whittier, CA 02/13/2020 Review submitted online
5 out of
51.
“Dr. Gilbert handled the exam and hearing testing very accurate and explained each one as she proceeded through all that were needed. Bottom line, I came through with flying colors!
Another clinic in the OC had told me two years ago on another insurance coverage that I was “a borderline hearing aid case” I’m so glad I did not take their advise on purchasing a device I never needed. Thank you Whittier Hearing Center and see you in 3 years for a re-check!”
Rosalind R. of Diamond Bar, CA 01/22/2020 Review submitted online
5 out of
51.
“I am new customer who was very happy and satisfied with the staff's professional authentic and helpful service I received. Lizette (Hearing Counselor) made everything simple. She is empathetic. She is a member of our population with supportive hearing device. ”
Feleti N. 01/01/2020 Review submitted online
5 out of
51.
“This was my 1st time visiting at Whittier Hearing. Had a very nice experience everyone was so nice & professional. Procedures were all explained beforehand. ”
Marie S. of Whittier, CA 10/28/2019 Review submitted online
5 out of
51.
“Was in a few months ago for hearing test. Brian loaned me a pair of aids that were perfect. I could understand everyone. Something I have not been able to do for a long time with my five year old aids. I was finally able to order new hearing aids last week. Can’t wait to get them. Brian is great to work with, very professional and friendly. I’m glad I found Whittier Hearing Center!”
Tom D. of Rosemead, CA 10/24/2019 Review submitted online
5 out of
51.
“Very professional. Nice staff.”
Vicki S. of Norwalk, CA 10/15/2019 Review submitted online
5 out of
51.
“Professional office with efficient and caring service ”
Ching S. of Hacienda Heights, CA 09/08/2019 Review submitted online
5 out of
51.
“Whittier Hearing Center has provided me with excellent Audiologists and staff members who are professional and knowledgeable in their craft. My hearing aids have opened up what I'd been missing for years, without realizing it. ”
Carl S. of Whittier, CA 07/11/2019 Review submitted online
5 out of
51.
“Always helpful, and took care of my needs without an appointment.”
Jane G. 07/10/2019 Review submitted online
5 out of
51.
“Always on time, helpful, and efficient. ”
Bob O. of Pico Rivera, CA 06/21/2019 Review submitted online
5 out of
51.
“Disappointed in how we were treated. Cindy does not care, she is not professional like Dr. Yuen. Dr. Yuen is kind, nice and respectful. Cindy is rude, treated mom like she was dumb, mom cried in the car. We won't be seeing Cindy again. Mom won't wear the aids now, sadly. We want Dr. Yuen or a new doctor. ”
Alba C. of Whittier, CA 08/29/2018 Review received via mail
1 out of
51.
Official Response from Whittier Hearing Inc:
“We are sorry that you had a bad experience. We wish for all our patients to have positive experiences each and every time they visit our office. We will be happy to assign your mother to a different provider, as we have a large team, and are confident we can find a provider she enjoys working with. Please contact one of the owners (Dr. Otega or Dr. Gilbert) to make that arrangement. ”
Received 08/31/2018
“Staff is professional and friendly. Doctors take time to explain all procedures. All staff care for patients welfare. ”
Alice C. of Whittier, CA 02/13/2018 Review received via mail
5 out of
51.
“Respectful, kind, sensitive...best customer service I have ever experienced. (in person and on phone)”
Manabel S. of Brea, CA 02/13/2018 Review received via mail
5 out of
51.
“My experience was very good. I would recommend to anyone, very professional office tech Cindy Larraz. Thank you very much Dr. Ortega. ”
Lupe Z. of Fallbrook, CA 01/24/2018 Review received via mail
5 out of
51.
“Our experience was great. Very helpful, definitely met our needs. Really recommend Whittier Hearing. ”
Paula G. of La Habra, CA 01/24/2018 Review received via mail
5 out of
51.
“My experience with my new hearing aids has been quite a life changing thing. It feels wonderful that I am able to hear the people speak so clearly and they have definitely changed how I communicate. ”
Martha M. 01/23/2018 Review received via mail
5 out of
51.
“At first I was not sure if anything would work for me after Dr's exam, but when I came in you guys made a big difference in my life with my new hearing aid. Thank you so much and THE STAFF IS GREAT!! No breakfast, but that's ok. Thanks Suzie!”
Cruz Raul T. of Whittier, CA 01/23/2018 Review received via mail
5 out of
51.
“I found the staff is very experienced on hearing aids. ”
Fred T. of Whittier, CA 01/18/2018 Review received via mail
5 out of
51.
“Everyone in this office is great. Service is so good I can't believe it. Thank you so much. ”
Roger M. of Whittier, CA 01/12/2018 Review received via mail
5 out of
51.
“All the staff are very accommodating and kind. Explains every detail clearly, especially Terrence. Service is fast but thorough, I got my hearing aids in just a matter of days. Thank you for making me hear again. ”
Teofista M. of Cerritos, CA 01/10/2018 Review received via mail
5 out of
51.
“My experience was great!”
Carlos V. of Whittier, CA 01/03/2018 Review received via mail
5 out of
51.
“Great people that work here. ”
Hector O. of West Covina, CA 12/20/2017 Review received via mail
5 out of
51.
“Great experience and unbelievable how great it is to hear sounds I haven't hear in years. Love the expertise of staff. ”
Michael E. of La Habra, CA 12/20/2017 Review received via mail
5 out of
51.
“I would give more than 5 if it was there. Excellent service and very caring. ”
Nadja S. 12/20/2017 Review received via mail
5 out of
51.
“My experience was great!”
Linda B. of Hacienda Heights, CA 12/06/2017 Review received via mail
5 out of
51.
“They give me personal attention, follow-up to see how I'm doing and are sincerely interested in making the wearing of my hearing aids a good experience for me. Because of their concern and willingness, I wear my hearing aids all day long.”
BettyJean T. of Hacienda Heights, CA 07/22/2014 Review received via mail
5 out of
51.
“Your staff is allways friendly an helpful. I never have to wait very long and if I need anything they are more than willing to help me wit whatever I need.”
Angeline N. of Whittier, CA 07/22/2014 Review received via mail
5 out of
51.
“Good & fast service. Employees very pleasent.”
John T. of Whittier, CA 07/22/2014 Review received via mail
5 out of
51.
“I appreciate the expertise of Dr. Ortega. Remembering who I am, and even knowing my battery size without having to look it up.”
Kim P. of Whittier, CA 07/22/2014 Review received via mail
5 out of
51.
“I can't recommend Dr. Cathy Musulli strongly enough for her outstanding service and clear explanations and instructions. Dr. Musulli eliminated explained the instructions in the rather confusing booklet. She also expedited several difficulties with my insurance. I'm very satisfied with your services, thanks mainly to Dr. Musilli's efforts.”
Liam S. of Whittier, CA 07/22/2014 Review received via mail
5 out of
51.
“Well trained and capable professional doctors who take time with you. The office staff is so friendly & courteous!”
Barbara F. of La Habra, CA 07/22/2014 Review received via mail
5 out of
51.
“Very nice and helpful. ”
Lillian V. of Fountain Valley, CA 12/28/2013 Review verified by phone
4 out of
51.
“Explained everything very well and very professional. ”
Elena V. 10/12/2013 Review verified by phone
4 out of
51.
“Very friendly staff!”
Maribell D. of West Covina, CA 02/25/2013 Review verified by phone
4 out of
51.
“The staff is very friendly and my appointment is always on time. Staff is very informative on the latest hearing aids.”
Gloria G. of Whittier, CA 08/14/2012 Review received via mail
5 out of
51.
“I like the care and attention of Cathy to me and my ears! ”
Jane H. of Whittier, CA 08/14/2012 Review received via mail
5 out of
51.
“Best service for professional care and products. ”
Richard H. of La Mirada, CA 08/13/2012 Review received via mail
5 out of
51.
“This is the cleanest office I've been to. Extremely caring, efficient and pleasant staff. A great experience. So glad I came here rather than going somewhere else!”
Janet g. of La Habra, CA 08/13/2012 Review received via mail
5 out of
51.
“Everyone is friendly and seems to care about my comfort and use of aids.”
Constance C. of Whittier, CA 08/13/2012 Review received via mail
5 out of
51.
“They take so much time showing me how to use my hearing aids. ”
Olga O. of Whittier, CA 08/13/2012 Review received via mail
5 out of
51.
“This is a loving place!”
Paul W. of Whittier, CA 08/13/2012 Review received via mail
5 out of
51.
“The staff is super and the service on the products is great!”
Patrick B. of La Habra, CA 08/13/2012 Review received via mail
5 out of
51.
“I liked the personal service. ”
Tom I. of Whittier, CA 08/13/2012 Review received via mail
5 out of
51.
“I liked the friendliness.”
Rachel H. of Whittier, CA 08/13/2012 Review received via mail
5 out of
51.
“I would recommend them.”
Cassie M. of Whittier, CA 08/13/2012 Review received via mail
5 out of
51.
“I like the quality of service. ”
Bill W. of Whittier, CA 08/13/2012 Review received via mail
5 out of
51.
“They are always prompt and friendly. They set us up with what we need.”
C H. of La Mirada, CA 08/13/2012 Review received via mail
5 out of
51.
“I liked the explanation of my hearing loss, testing and results.”
Evangeline J. of Hacienda Heights, CA 08/13/2012 Review received via mail
5 out of
51.
“They were personal, professional and knowledgeable. ”
John T. of Whittier, CA 08/13/2012 Review received via mail
5 out of
51.
“I liked everything!”
Al N. of West Covina, CA 08/13/2012 Review received via mail
5 out of
51.
“I like the wonderful assistants, everyone is very helpful!”
Marula V. of Whittier, CA 08/13/2012 Review received via mail
5 out of
51.
“I feel confident I am getting the most reliable service. ”
Vivian B. of La Habra, CA 08/13/2012 Review received via mail
5 out of
51.
“The workers are pleasant, very professional and helpful. ”
Josie W. of Fullerton, CA 08/13/2012 Review received via mail
5 out of
51.
“I like the service and the help.”
Marlin B. of Norwalk, CA 08/13/2012 Review received via mail
5 out of
51.
“I like the friendly people, they are efficient and explain things as you go through the experience.”
Jane G. of Whittier, CA 08/13/2012 Review received via mail
5 out of
51.
“I like the helpfulness of the office staff. They are always helpful and smiling. ”
Betty N. of Whittier, CA 08/13/2012 Review received via mail
5 out of
51.
“They knew exactly what they where doing.”
Victoria P. 08/11/2012 Review verified by phone
5 out of
51.
“The company was very helpful to me. They answered all my questions. Now that I have hearing aids I can really hear so much better. I'm very happy with the results. Thank you so much!”
James B. of Whittier, CA 08/03/2012 Review received via mail
5 out of
51.
“Very nice and informative.”
Arcadio G. 04/27/2012 Review verified by phone
5 out of
51.
“I liked everything I regard them as number one.”
William B. of Whittier, CA 03/09/2012 Review received via mail
5 out of
51.
“They have people that have experience and they're friendly.”
Richard P. of La Habra, CA 03/09/2012 Review received via mail
5 out of
51.
“I liked the friendliness and promptness. ”
Alice P. of Santa Fe Springs, CA 03/09/2012 Review received via mail
5 out of
51.
“I liked the knowledge and professionalism of the entire staff; and they are always available to assist me - with a smile!”
Peter G. of Hacienda Heights, CA 03/09/2012 Review received via mail
5 out of
51.
“I liked the friendly people who work here.”
June D. of Whittier, CA 03/09/2012 Review received via mail
5 out of
51.
“I changed to this conventional aid and it is very good! The staff here have been wonderful!”
Robert M. of La Puente, CA 03/07/2012 Review received via mail
5 out of
51.
“Very knowledgeable and courteous staff. Knowledgeable in their field and very committed to providing the best service to their patients. I refer all my friends to them!”
Steve N. of Yorba Linda, CA 03/07/2012 Review received via mail
5 out of
51.
“I liked the upbeat audiologists and staff. I hear better!”
Bob L. of Whittier, CA 03/07/2012 Review received via mail
5 out of
51.
“The caring sense provided, someone is always here and ready to help. And the desire to do what's more appropriate for the patient.”
Vernelle C. of Whittier, CA 03/07/2012 Review received via mail
5 out of
51.
“The overall treatment you receive when you visit the center. I never have any problem that has not been taken care of.”
Warren S. of Diamond Bar, CA 03/07/2012 Review received via mail
5 out of
51.
“I liked everything! ”
Sadie M. of Hacienda Heights, CA 03/07/2012 Review received via mail
5 out of
51.
“Everyone is friendly.”
James H. of La Habra, CA 03/07/2012 Review received via mail
Making the sounds of life better for over 65 years
Whittier Hearing Center offers superior hearing care to all our patients, and has been for 60 years. Our staff of educated professionals works closely with you to ensure your satisfaction. We have access to the latest technology which helps us properly diagnose and treat your hearing loss. Let us help you get more out of life through better hearing.
Hearing care services
At Whittier Hearing, we offer complete hearing care including:
counseling and rehabilitation for patients and their families
hearing assessment for all ages
swim molds
ear molds and noise protectors
Real-ear measurement
hearing aid prescription and fitting of the full range of hearing aids including digital technology
