Monica Fernandez, licensed Hearing Aid Dispenser and Aural Rehabilitation Specialist, devotes her time to administering complete hearing evaluations, fitting hearing instruments and providing aural rehabilitation for our patients.
Teri McDonald
Office Manager
Teri is the office manager and the first person you see when you enter our office. She is a Medical Billing Specialist and, in addition, handles our financial department, maintains schedules, as well as cleans and services hearing instruments.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.
Read 59 verified patient reviews for Fullerton Hearing Center - Las Palmas Medical Plaza! Their average review score is 5 () from 59 reviews.
“Great service and fitting was awesome. Help me re-adjusting hearing volume many times been very patient with me. Answer any questions I have. Great for new or repair hearing aid. I highly recommend this place. It really hard to find the right place for fitting hearing-aid. ”
Hannah K. of Buena Park, CA 03/23/2023 Review submitted online
Official Response from Fullerton Hearing Center - Las Palmas Medical Plaza:
“Thank you Hannah,
For the glowing review, you made our day !
Fullerton Hearing Center ”
Received 03/27/2023
“I highly recommend Fullerton Hearing Center. I have been almost deaf in one ear since I had an ear operation many rears ago. I was fitted with a hearing aid from another company , but was not able to tolerate it. It hurt, kept falling out, etc. Monica solved my problem beautifully. My new hearing aid not only fits perfectly (I don't even notice it), but it also gave my back my hearing!
I felt well taken care of by both Monica and Teri. I am confident that any hearing problem I might have in the future will be addressed quickly and professionally.
”
Heidi C. of Fullerton, CA 07/29/2022 Review submitted online
Official Response from Fullerton Hearing Center - Las Palmas Medical Plaza:
“Thank you Heidi for the great review ”
Received 08/01/2022
“Very professional and extremely friendly service.”
RICHARD C. of La Habra, CA 07/22/2022 Review submitted online
Official Response from Fullerton Hearing Center - Las Palmas Medical Plaza:
“Thank your for trusting us with your hearing healthcare.
Monica and Teri”
Received 07/27/2022
“I highly recommend Fullerton Hearing Center. My previous audiologist I had been going to since 2003 wanted to charge me $125.00 for each ear to get molds for in ear monitors I use for performance as a musician. I thought that was a bit high priced. I called FHC to get pricing and they said it would be $88. I said for each ear and they said no for both and we give them to you to send to the company. I immediately made an appointment. The staff is so friendly and made me feel very comfortable. I told them when an upgraded model of the hearing aids I currently wear become available, please let me know. I recently am wearing my new hearing aids I received from FHC. They are amazing. My confidence has gone up tremendously and I can even hear people wearing masks which I couldn’t before. I never was able to hear on my work phone with my previous aids even when they were brand new. What I most appreciated was they didn’t try to upsell me and kept within my insurance. My follow up visit with the audiologist was awesome. She was so excited along with me! I have already referred a friend to make an appointment there. I’m very grateful I found Fullerton Hearing Center. ”
Vicki B. of Orange, CA 02/17/2022 Review submitted online
“Monica & Terry both are great answered all of our questions. I picked by reading the reviews and we were not disappointed. Both are very friendly felt comfortable and can hardly wait for my husband to get his new hearing aids so far we are very satisfied ”
Mario D. of Norwalk, CA 12/22/2021 Review submitted online
Official Response from Fullerton Hearing Center - Las Palmas Medical Plaza:
“Thank you for the great review, and trusting us to help your husband with his hearing healthcare.”
Received 12/23/2021
“From the minute I contacted Fullerton Hearing Center I knew I was in the right place. Teri in the front office was immediately warm and friendly, treating me like a person not a number. Ms. Fernandez also was interested in my concerns and provided more help with my problem hearing aid than I have received in 5 years. They’re really focused on the customer. Thank you so much. ”
Karon C. of Yorba Linda, CA 11/10/2021 Review submitted online
Official Response from Fullerton Hearing Center - Las Palmas Medical Plaza:
“Thank you for your review, it make our day! ”
Received 11/11/2021
“Very caring and listens to you. Went over the test results and thanked me for using Fullerton Hearing Center . I will refer anyone who needs hearing tests to this center. Thanks again. ”
Craig M. of Fullerton, CA 08/23/2021 Review submitted online
“My family thanks Monica for helping my dad to hear again. We can now talk on the phone, in a restaurant or at a family dinner table. He can communicate with neighbors again, hear the tv...I could go on and on about how much better life is now that dad can hear again. Thank you Monica and Teri! ”
Linda G. of La Habra, CA 08/17/2021 Review submitted online
“Hearing loss can be frustrating...but please, hang in there! Monica understood my hearing loss challenges, found hearing aids that would be best for my situation, and provided infinite patience and support until I could hear again. Monica and Teri are the best!”
Larry C. of Whittier, CA 08/17/2021 Review submitted online
“Monica and Teri are a great team.
I received the best hearing exam and fitting of hearing aids from Monica that I have ever had. She is a true professional. Teri handled all the insurance paperwork and appointments with ease and clarity.
Exceptional service.”
John P. of Fullerton, CA 04/26/2021 Review submitted online
“I travel all over USA in sales and I was have trouble understanding what the person is asking me. I can hear them but not always connecting. Monica Fernandez who is owner did a very in depth hearing test and was determined I have trouble with understanding high pitched sounds and consonants. She let me try these very tiny hearing aids and it was amazing how clear I could understand when we talked. Go see them and they will give you the proper diagnosis. I plan on purchasing these amazing tiny hearing aids by end of this year.”
Eric G. of La Habra, CA 08/10/2019 Review submitted online
“I went from being very uncomfortable about getting hearing aids to very glad I did. Owner was fantastic! Answered everything, explained all and made me feel very much at ease! Would highly recommend. ”
Carol R. of Whittier, CA 02/22/2018 Review received via mail
“My trial wearing of my second hearing aids had a couple of opportunities for attention which Monica turned in to successful performances.very happy!”
Pat P. of La Habra, CA 11/17/2017 Review submitted online
“Excellent. ”
Lois G. of Placentia, CA 09/01/2017 Review received via mail
“Extremely professional, which made it very easy and pleasant taking the hearing test. Thank you. ”
John R. of Yorba Linda, CA 07/19/2017 Review received via mail
“I love my new hearing aids, can't say enough, lost my hearing about 8 yrs ago, not happy with 1 aid, now fitted with cros hearing aid, it's amazing how much I can hear, I hear with so much with both ears like, the birds, and sounds of spring
I happily recommend this office to everyone ”
Bonnie V. of La Habra, CA 04/27/2017 Review submitted online
“I was treated with a lot of respect. I was also able to go quite a few times until my hearing aids were perfect. ”
Carmen M. of Brea, CA 04/06/2017 Review received via mail
“I liked the friendly atmosphere (Terry and Bill), Dr. Bill explaining all to me and the equipment. I am well satisfied. I am welcome to return anytime. ”
Donna L. of Fullerton, CA 03/20/2017 Review received via mail
“They are professionals. I never had to wait more than 5 minutes. Very courteous. ”
Mercedes M. of Fullerton, CA 03/02/2017 Review received via mail
“I would like to comment on the courteous and professional service of Teri and Bill. I am glad I chose your hearing center for my new hearing aids. Thank you. ”
Siegbert L. of Buena Park, CA 12/23/2016 Review received via mail
“I appreciated the personal feeling I get from the receptionist and doctor Monica. Also, I am amazed of all latest advance technology equipment that is available enabling, supplying me with the exact equipment. I thank you for all you have done in re-establishing good hearing. What a difference it makes in my everyday life. ”
Joan S. of Yorba Linda, CA 12/19/2016 Review received via mail
“I liked the professional, friendly and prompt personal attention. ”
Caryll M. of Fullerton, CA 11/17/2016 Review received via mail
“I have enjoyed the services of Fullerton Hearing Center for the last ten years. My appointments are always on schedule, friendly and met with care and consideration for my questions and expected results. In a word, they are "professionals" attending to all my needs. ”
John S. of Yorba Linda, CA 10/03/2016 Review received via mail
“So helpful, professional and friendly! Thanks for the great help! ”
Chell B. of Fullerton, CA 09/21/2016 Review received via mail
“I enjoy hearing the high end spectrum; I was beginning to think there were no more crickets outside our bedroom window. ”
Dennis M. of Hacienda Heights, CA 09/21/2016 Review received via mail
“In 2008, we finally admitted our hearing needed help. The purchase of hearing aids is only "Step 1". As your body matures, (hearing ages), your appliance needs adjusting. Fullerton Hearing becomes that "go to friend" to keep your hearing the best it can be. We highly recommend Fullerton Hearing.”
Shirley S. of La Habra, CA 09/01/2016 Review received via mail
“I appreciated the cheerful, competent, professional and knowledgeable way I was treated and my problems resolved. ”
Earl F. of Fullerton, CA 08/04/2016 Review received via mail
“What I liked the best was the thoroughness, professionalism, information, guidance and caring!”
Judy S. of Fullerton, CA 08/03/2016 Review received via mail
“Bill Schenk gives exceptional service to his clients, he takes time to listen to them. He analyzes and measures the hearing loss of each client then recommends and tailors the right hearing aid for each person. He is a real expert in his field. ”
James B. of Yorba Linda, CA 06/08/2016 Review received via mail
“I was treated well on tuning up so I can use different programs for unique situations such as telephones, performing and every day use. ”
Robert W. of Fullerton, CA 05/25/2016 Review received via mail
“The first thing that impressed me was that, Terri the receptionist listened, and Dr. Schenk amended his schedule to fit my mother in the same day I called. I also liked that my mother walked out of the office with hearing aids that were clearly already improving her life. Thank you from the bottom of my heart. ”
Gloria C. of Placentia, CA 05/23/2016 Review received via mail
“I have been a client at the Fullerton Hearing Center for over 5 years. The staff is very friendly and helpful. They really accommodate their clients, even when one has an emergency. Prices are very fair. ”
Rochelle H. of Brea, CA 05/23/2016 Review received via mail
“The four things I liked best are they are always on time, no waiting, Teri has everything under control and Bill's expertise in handling problems. ”
Joseph G. of Fullerton, CA 05/23/2016 Review received via mail
“They are thorough, accurate and timely. Everyone is friendly and nice and easy to work with. ”
Valerie S. of Anaheim, CA 04/13/2016 Review received via mail
“Fullerton Hearing Center is a very professional group. They take care of their patients' needs with a smile and welcoming attitude. They know what they are doing. ”
Ted T. of Fullerton, CA 03/15/2016 Review received via mail
“I liked the clean, organized and welcoming atmosphere. Where time and effort are not hurried and given as if they were on a time clock. They were willing to spend additional time if there was a problem while being personable and eager to listen.”
Jo M. of Fullerton, CA 03/02/2016 Review received via mail
“I appreciate their warm personal service. They always work you in if you have an emergency. The best for 14 years. ”
Catherine S. 01/20/2016 Review received via mail
“I liked the availability of the product when I went in my first time. Always enjoy working w/Fullerton Hearing. ”
Kathy L. 12/08/2015 Review received via mail
“I liked the personal attention I received both in the office and the hearing test. Everything was explained in detail. ”
Doris B. of Fullerton, CA 09/29/2015 Review received via mail
“I like the excellent personal attention & state of the art technical equipment. Highly recommended!!”
Chris K. of West Covina, CA 06/24/2015 Review received via mail
“Always receive great service everytime I visit the office. ”
Bob R. of Santa Ana, CA 06/10/2015 Review received via mail
“I like that I always recieve the help I need with regard to my hearing issues. I sense they genuinely care about helping me improve my life by helping me hear better. Many thanks.”
Don B. of Whittier, CA 06/10/2015 Review received via mail
“Terry and Monica are the best. Monica knows her stuff. She makes a person feel very comfortable. ”
Ron M. of Fullerton, CA 05/20/2015 Review received via mail
“His name was Bill and he was very cordial. When you walk in, the receptionist is great. And there's quick service, you feel like you are getting your money's worth. ”
Cheryl R. of Fullerton, CA 04/16/2015 Review verified by phone
“Staff was very courteous and professional. Took care of her mothers hearing aid needs. Currently owns Resound hearing aid. Fast service. Will be going back in the future”
Anita M. of La Habra, CA 02/24/2015 Review verified by phone
“When I got my hearing back I got my entire life back! The entire process took less than an hour and I walked out of the office being able to hear again!”
Jim B. of Anaheim, CA 02/23/2015 Review received via mail
“They were very knowledgeable and professional.”
Sharry C. of Yorba Linda, CA 12/11/2014 Review verified by phone
“They were able to help with the old hearing aids which was helpful. ”
Arda W. of Fullerton, CA 10/09/2014 Review verified by phone
“Great service - most helpful and you can tell they really do care. ”
John B. of Placentia, CA 06/11/2014 Review received via mail
“I was very satisfied with Fullerton Hearing Center. The lady I saw was Monica Fernandez. She worked with me for 60 days to make sure the aids were the way I liked them.”
Fred A. of Fullerton, CA 05/12/2014 Review received via mail
“I like their knowledge and service!”
Diana W. of Fullerton, CA 05/08/2014 Review received via mail
“Their service is excellent. Batteries last as long as expected. ”
Irene H. of Fullerton, CA 03/25/2014 Review received via mail
“I was happy with my visit.”
Paul Q. of Long Beach, CA 12/14/2013 Review verified by phone
“The explanation of the hearing aid was very clarified. ”
Stephanie J. of Hacienda Heights, CA 10/11/2013 Review verified by phone
“Bill, Monica and Teri are very efficient and friendly. They are also very knowledgeable about hearing loss and their products. My new hearing aid is by far the best for my hearing after 12 years of other devices. ”
Tom B. of Fullerton, CA 02/05/2013 Review received via mail
“Fullerton Hearing Center has provided all my needs to regain my hearing lost over 20 years ago. Bill, Monica and staff fitted me with the best hearing aid to bring me back into an active, social experience with family, friends and community involvement. ”
Arnold C. of Fullerton, CA 01/08/2013 Review received via mail
“She was very knowledgeable. I have no complaints; she was wonderful.”
Lucille S. of Anaheim, CA 12/28/2012 Review verified by phone
“I love the service. The people hear care and there is no pressure to buy hearing aids either.”
Kristi E. of Whittier, CA 11/16/2012 Review received via mail
“Everyone was very professional.”
Susan P. of Chino, CA 11/13/2012 Review verified by phone
We encourage you to talk to us about all of your listening difficulties. We can help!
Fullerton Hearing Center is happy to serve the residents of Fullerton and La Habra. It is our goal to provide the best hearing care based on your particular needs. We offer a full range of hearing care services along with personalized hearing care throughout the life of your hearing aids. Your continued hearing success is important to us. Our caring staff is here for you and will do their utmost to ensure optimal results are met.
