California Hearing Center, San Mateo

"Turn Life UP!"
Open now! 9:00 am - 5:00 pm.
88 N San Mateo Dr San Mateo, CA 94401
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A message from California Hearing Center, San Mateo about COVID-19:

We're Open! We've created an office environment that is safe and secure for our patients and staff. This includes health screenings, temperature checks, masks & social distancing. All surfaces are disinfected after each patient. For your convenience, we also provide curbside service, remote care and mail batteries & supplies. Come see us. We're here to help.

Clinic staff

Photo of Darcy Benson, AuD, FAAA from California Hearing Center, San Mateo
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Darcy Benson,

Your Hearing Network

Doctor of Audiology

Your Hearing Network

Dr. Darcy Benson believes that, “regaining the ability to hear can bring a person back into the world around them.” With over 30 years of experience as a clinical audiologist, she has a dedication to the field of hearing care that stretches far beyond her practice. She brings this high level of expertise with her to her daily interactions with the patients she sees. Her focus is on providing evidenced-based practice in a patient-centered care environment.  She is passionate about her work and in improving the lives of her patients through better hearing.

Dr. Benson received her clinical doctorate in Audiology in 2006.  She is board certified by the American Board of Audiology and is licensed in the state of California.  Her work has been published in professional journals and audiology textbooks.  In 2018, she was awarded the Inspired-by-Ida label, a benchmark of quality of care, by the international non-profit organization.  

Dr. Benson is active in the field of audiology and is a consultant for companies carrying out research on new technology and fitting systems.  As a member of the advisory board member of the Ida Institute, she works with an international team with a mission to integrate person-centered care into hearing rehabilitation around the world. 

This provider has NPI #1609803675 and is licensed in California (#693).
Photo of Kira Pozdnyakova, AuD from California Hearing Center, San Mateo

Kira Pozdnyakova,

Doctor of Audiology

Dr. Kira Pozdnyakova believes that "there is nothing more rewarding than helping a patient achieve better hearing." She feels that everyone's hearing needs are unique, like a fingerprint, and it is her goal to find a customized solution for each patient she sees.


Dr. Pozdnyakova specializes in providing personalized hearing solutions using the latest and technology available.  Her areas of expertise include hearing rehabilitation, auditory counseling, tinnitus management and retraining therapy, and dispensing of hearing devices and other assistive listening technologies. Dr. Pozdnyakova is licensed in Audiology and Hearing Aid Dispensing in both California and New York State.


Dr. Pozdnyakova received her clinical doctorate in Audiology in 2016, is a fellow of the American Academy of Audiology and is accredited by the American Speech-Language-Hearing Association. Dr. Pozdnyakova is licensed in both California and New York State.  She is also co-owner of a private practice in New York, Audiology Associates of Westchester.

Photo of Lais Ama, BS, HIS from California Hearing Center, San Mateo
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Lais Ama,

Hearing Instrument Specialist

Lais Ama, hearing instrument specialist, brings to the practice 17 years of experience in providing hearing healthcare from her native country of Brazil. There she received a bachelor's degree in audiology and studied under a well-known otologist at the Pontifica Universidade Catholica.  She  worked at the University of Sao Paolo with another world-renowned otologist .  She also completed an internship at the University of Bordeaux, France, and there she was involved with clinical audiology services, hearing aids and vestibular rehabilitation.  After moving to the U.S. she worked for many years in Palo Alto at a large medical clinical providing hearing services to children and adults.



Clinic reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 47 verified patient reviews for California Hearing Center, San Mateo! Their average review score is 4.94 () from 47 reviews.

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“I have always had excellent help from Dr. Benson and her staff. I would recommend the California Hearing Center to anyone who requires help with a hearing problem/ The staff is wonderful and extremely helpful for wlhatever your needs are. I would rate them at the veru top!”

of Half Moon Bay, CA   
04/22/2021    Review submitted online
5 out of 5 1.

“Very professional group, very kind, as always and a pleasure to work with. I prefer dealing with a local vendor as opposed to a big box store. ”

02/08/2021    Review submitted online
5 out of 5 1.

“After visiting two other companies for hearing issues, I found California Hearing Center was the most professional and versatile. My husband accompanied me to the first, very comprehensive appointment that included a hearing test, and an explanation of my hearing deficit in both ears, seen on personalized graphs. The different types, and brands of hearing devices and accessories were described to best meet my need and comfort level. Follow up visits are easily available to address any necessary changes. The sophisticated, programming technology for hearing devices upgrades their capability as new innovations are realized. After watching this process unfold, my husband decided to have his ears evaluated! We both left that afternoon with hearing devices! ”

of San Mateo, CA   
12/31/2020    Review submitted online
5 out of 5 1.

“The Audiologist and staff are top notch. Your hearing exam is very through. The front desk is efficient and friendly. Highly recommended for your hearing health.”

of Millbrae, CA   
12/19/2020    Review submitted online
5 out of 5 1.

“The office is very nice, clean, comfortable, it’s so good to have parking too. They are very careful to check everyone and follow the safety protocol. Thorough examination and explanation of everything! ”

of San Mateo, CA   
12/16/2020    Review submitted online
5 out of 5 1.

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Clinic details

About this hearing center

We understand the important role that hearing plays in your life. We want to make sure you are hearing at your best so that you don’t miss anything. Our experienced staff will make sure we understand your specific needs and conduct a thorough hearing evaluation. Once we’ve determined your hearing profile, we will make the appropriate recommendations for improving your hearing. We offer the latest in hearing technology and will help you choose the solution that fits your lifestyle and budget. We consider it a privilege to help you improve your life through better hearing and strive to provide the best possible care.

Because we care about every patient, we are always seeking ways to improve ourselves to better serve you. California Hearing Center was recently the first audiology practice in the world to achieve the Inspired by Ida clinic label in person-centered care from the Ida Institute.

We offer two locations for your convenience: 

88 N. San Mateo Drive San Mateo, CA 94401

1008 Laurel Street San Carlos, CA 94070

Hearing care services

  • Hearing evaluation
  • Hearing aids
  • Fitting and programming
  • Auditory brain training
  • Service and repair
  • Custom hearing protection
  • Custom in-ear monitors & sleeves
  • Ear wax removal 
  • Tinnitus sound therapy

Hours of operation

Monday9:00 am - 5:00 pm
Tuesday9:00 am - 5:00 pm
Wednesday9:00 am - 5:00 pm
Thursday9:00 am - 5:00 pm
Friday9:00 am - 3:00 pm

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Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Clinic badge from Ida Institute Providers who have earned the Inspired by Ida label have taken courses online at the Ida Institute. To earn the label, a provider must take two specific courses that outline best practices for putting the patient first. Clinics may display the Inspired by Ida label if the majority of their providers have earned the provider label. The Ida Institute is a non-profit organization that develops resources to help hearing care professionals around the world strengthen their counseling process.
Disclaimer: This clinic profile is for general information purposes only.