Hearing Evaluation Services of Buffalo, Inc. - Williamsville

2733 Wehrle Dr Ste 200 Williamsville, NY 14221
(716) 616-3242


Photo of Cherise Keane, AuD, CCC-A from Hearing Evaluation Services of Buffalo, Inc. - Williamsville

Cherise Keane,


  1. Dr. Cherise Keane joined Hearing Evaluation Services in 2021, and has been practicing since 2008. She specializes in audiometric and tinnitus evaluation, hearing aid selection, fitting, and education, Bluetooth-integrated hearing technologies, and custom hearing protection. 
  2. Dr. Nicole Baumgartner has been with HES since 2014 and has been practicing since 2007. She provides all aspects of hearing testing and treatment for both adults and children. She also specializes in cochlear implants and bone conduction systems. 
  3. Dr. Olivia Kozody has been with HES since 2021. She specializes in audiometric evaluations, electrophysiology, central auditory processing disorders, and pediatrics. She is a certified provider of the Lyric hearing device.


Clinic location map


Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 61 verified patient reviews for Hearing Evaluation Services of Buffalo, Inc. - Williamsville! Their average review score is 4.89 () from 61 reviews.

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“I kept on putting it off about getting hearing aides.But my Dr has hearing aides in both ears and I listen to 930 wben. Am radio. And David Bellavia from the radio station said to go to HES of buffalo to get your hearing aides .and they were both rite ,I went and wow I have both hearing aides and what a difference it is I can hear everyone now and when I take them out and I can see why I need them ,I have to turn every thing up .so if you can't hear go get a hearing test and see if you need them. And very reasonable in price too.and all the workers are awesome too thank you.”

Patricia R. of Akron, NY   
05/14/2021    Review submitted online

“I got referred to this hearing center about 7 years ago, and have referred others because of the personalized approach that looked at my hearing loss as a personal issues not as a sales opportunity. It was the honest approach and individualization that I most respected. ”

Carol S. of Buffalo, NY   
10/18/2020    Review submitted online

“After I lost my last hearing aids (from another source), I was tested by Nicole Baumgartner for a new pair. I changed my mind about a few features, including inserts so I wouldn't lose another pair...when I take my glasses on and off, I managed to pull them out without realizing. Now i am totally happy and relaxed knowing I have a connection through my cell phone that will tell me their exact location. Nicole has been totally helpful and caring. She makes sure you get what you need and want.”

Diane W. of Depew, NY   
04/16/2020    Review submitted online

“If you have a problem hearing, this is where to go. Everyone in the office is very knowledgeable, very kind, very helpful in whatever you need for better hearing. Very patient. Never rushed. All want to be sure you are satisfied with them. Thank you. Oh - I am hearing much better.”

Marie P.   
03/27/2020    Review received via mail

“The hearing tests were so thorough, it amazed me. The entire procedure may have taken an hour, but it was well worth it. On the recommendation of my his pediatrician, my 9 year old grandson was tested in a variety of ways. His hearing was "reduced" but he didn't hear certain sounds or parts of words which affected his life including school work. ”

Diane W. of Depew, NY   
10/29/2019    Review received via mail

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Clinic details

It's Good to Hear!

Hearing Evaluation Services (HES) is one of the largest freestanding non-profit audiology groups in the US. We are completely committed to providing the highest quality services available. HES was founded in 1981 and our audiologists are not commissioned so you can be confident that any recommendations are made in each patient's best interest alone. This philosophy has stood the test of time and most of our patients come by word of mouth, after hearing successful stories about us from their family and friends. We have four conveniently located offices in Tonawanda, Amherst (Snyder), Williamsville, and Orchard Park.  

Please contact us to discuss your individual hearing needs. We look forward to hearing from you! 

Hearing care services

Services include but are not limited to:

  • Comprehensive hearing evaluations, including speech in noise testing
  • Hearing aid selection based on your needs assessment, fitting (including Real Ear Measurements), and education to ensure your success!
  • Balance and dizziness testing with VNG and Rotary Chair.
  • Electrophysiological testing. 
  • Ototoxic monitoring 
  • Tinnitus evaluations, assessment and treatment, including Lenire. 
  • Cochlear Implants and Bone Conduction Systems
  • Custom ear molds
  • Earwax removal
(716) 616-3242

Hours of operation

Monday9 am - 12:15 pm, 1:15 - 5 pm
by appointment
Tuesday9 am - 12:15 pm, 1:15 - 5 pm
by appointment
Wednesday9 am - 12:15 pm, 1:15 - 5 pm
by appointment
Thursday9 am - 12:15 pm, 1:15 - 5 pm
by appointment
Friday9 am - 12:15 pm, 1:15 - 5 pm
by appointment

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financial aid
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.
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